http://www.insiderpages.com/b/3720461556 Recent reviews on Insider Pages for Vocelli Pizza en-us <p>Vocellis Pizza Brentwood Store - There was a cokroach smashed in the inside lid of the pizza box! I had to force a 5 year old to stop eating dinner, while she is screaming what what what. So I call Vocellis phone number which rings to a call center. I tell her what had happenned and she says she can have them re-make the pizza. I responded, &quot; I don't want any other pizza, would you want another pizza from the same company that served you a cokroach.&quot; She kindly said she would credit the order and have someone pick the old one up. But she doesn't!!!! I walk in put the three boxes on the table. The guy says yeah we credited ONE!!! of those back! I told him I wanted everything credited back. I showed it to him. And he says, &quot; well that wasn't there before and you ate half of it already.&quot; After telling him how I felt about him and the fact that he accused me of &quot;planting a cokroach&quot; in my pizza. He did credit my account. I then called customer service back again to tell them what had happened. I got the same lady and told her what had happened. She tells me &quot;yeah he told me that he was only going to credit the one pizza back with the bvg in it.&quot; What well it sure would have been nice if someone told me that!!! It is a good thing I went back there and made sure I was credited.</p> brendon S. http://www.insiderpages.com/b/3720461556 Fri, 09 May 2008 15:15:00 GMT http://www.insiderpages.com/b/3720461556#10300362252