Mastercraft Hardwood Flooring

★★★☆☆

About Mastercraft Hardwood Flooring

3.0 4
Hi! Sign in to let us know how Mastercraft Hardwood Flooring was?
Write a Review
.

From start to finish an 'all hands on deck' experience. My Dishwasher overflowed and my floors in my kitchen buckled, all 1 week before my first hosted dinner at our newly renovated home. Mastercraft showed initiative and care to help us with our disaster. A very friendly Vice president showed up to asses the job's scope, and his sons worked effervescently into the later hours of the night to produce a beautiful, seemingly impossible feat. All angles were covered, job was completed, AND they vacumed their way out of our front door with smiles on their faces. A very fun loving crowd of guys that i would recommend in anyone's home! THANK YOU MASTERCRAFT! Dinner was a success!

2
★★★★★

From start to finish an 'all hands on deck' experience. My Dishwasher overflowed and my floors in my kitchen buckled, all 1 week before my first hosted dinner at our newly renovated home. Mastercraft showed initiative and care to help us with our disaster. A very friendly Vice president showed up to asses the job's scope, and his sons worked effervescently into the later hours of the night to produce a beautiful, seemingly impossible feat. All angles were covered, job was completed, AND they vacumed their way out of our front door with smiles on their faces. A very fun loving crowd of guys that i would recommend in anyone's home! THANK YOU MASTERCRAFT! Dinner was a success!

.

The product was great as was the sale, but the non-English-speaking workers cut corners, wasted tile, installed and grouted broken tiles and damaged floorboards and installed unpainted quarter round--in a color that didn't match the cabinetry. Multiple promises were made to return to correct the problems but some six months later there still has not been anyone here to repair the poor workmanship. Lodged a complaint with the local BBB but they apparently ignored the BBB letters and calls and they now have an Unsatisfactory rating with them.

They were happy to take our money, but not live up to their word. Find another vendor. If you do use this one, retain some of the payment until after all work is done to your satisfaction.

0
★☆☆☆☆

The product was great as was the sale, but the non-English-speaking workers cut corners, wasted tile, installed and grouted broken tiles and damaged floorboards and installed unpainted quarter round--in a color that didn't match the cabinetry. Multiple promises were made to return to correct the problems but some six months later there still has not been anyone here to repair the poor workmanship. Lodged a complaint with the local BBB but they apparently ignored the BBB letters and calls and they now have an Unsatisfactory rating with them.

They were happy to take our money, but not live up to their word. Find another vendor. If you do use this one, retain some of the payment until after all work is done to your satisfaction.

Cons: Poor service/no followup

.

Do not use! 3000 sqft engineered hardwood job. 50% of floor seperated (came unglued), buckled, etc. They did the moisture test and it passed. Came back saw how bad it was and never came back. Wouldn't return phone calls. Dealt directly with Frank and son. Do not use!
email say_no_to_mastercraft@yahoo dot com for more info.....

0
★☆☆☆☆

Do not use! 3000 sqft engineered hardwood job. 50% of floor seperated (came unglued), buckled, etc. They did the moisture test and it passed. Came back saw how bad it was and never came back. Wouldn't return phone calls. Dealt directly with Frank and son. Do not use!
email say_no_to_mastercraft@yahoo dot com for more info.....

Pros: I know who not to use

Cons: service / stand behind work

.

Living in Historical Chadds Ford, I felt it important to ensure a certain level of authenticity and quality when having my hardwood floors refinished in my historical home.
After numerous quotes and estimates I finally felt confident in my choice of working with Mastercraft Hardwood Flooring Company. From the moment I met the owner who came out for my estimate to the moment my floors were finished to reveal an impeccable job I could not have been more pleased.
When having anything done in your home or business there are so many things to consider. We tend to lean towards the best price which is not always the best thing to do. It usually ends in shoddy workmanship, unpleasant workers in your home or business and as we all know the job never being completed on time.
Mastercraft was reasonably priced, on time, professional, and the workers were pleasant to have around. I even sprung for lunch! The project itself could not have turned out more beautiful! It was like living in a new home! The most important thing was that it was finished when promised which was important due to having my mother's 83rd Birthday Party around the corner.
I would highly recommend Mastercraft to anyone who is looking for value,quality,perfection, and the peace of mind that you did your homework and chose well when hiring a contractor to come into your home or business.

2
★★★★★

Living in Historical Chadds Ford, I felt it important to ensure a certain level of authenticity and quality when having my hardwood floors refinished in my historical home.
After numerous quotes and estimates I finally felt confident in my choice of working with Mastercraft Hardwood Flooring Company. From the moment I met the owner who came out for my estimate to the moment my floors were finished to reveal an impeccable job I could not have been more pleased.
When having anything done in your home or business there are so many things to consider. We tend to lean towards the best price which is not always the best thing to do. It usually ends in shoddy workmanship, unpleasant workers in your home or business and as we all know the job never being completed on time.
Mastercraft was reasonably priced, on time, professional, and the workers were pleasant to have around. I even sprung for lunch! The project itself could not have turned out more beautiful! It was like living in a new home! The most important thing was that it was finished when promised which was important due to having my mother's 83rd Birthday Party around the corner.
I would highly recommend Mastercraft to anyone who is looking for value,quality,perfection, and the peace of mind that you did your homework and chose well when hiring a contractor to come into your home or business.

Pros: Beautiful Floors

Cons: none at all!

Wait, you're the expert.

If you've been to or used Mastercraft Hardwood Flooring, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review