Pino's Mercado

★★★☆☆

About Pino's Mercado

Hours
Mon 4pm-9pm, Tue-Sat 4pm-10pm

Food

Food
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.

The woman who owns this could not be nicer. The remodel of this place looks great and its very clean, but the food is a bit bland. The head chef (perhaps Pino) was very rude to a man at another table next to ours and an argument ensured.

3
★★★★★

The woman who owns this could not be nicer. The remodel of this place looks great and its very clean, but the food is a bit bland. The head chef (perhaps Pino) was very rude to a man at another table next to ours and an argument ensured.

.

I can't believe the food that just came by way of Wheel Deliver from this "restaurant" called Pino's in Point Breeze in Pittsburgh. I love Beans n Greens and I've eaten it all over Pittsburgh and the world.. but never hav I eaten anything like this. The Beans n Greens was as if someone had filled upn the container with water and threw soggy greens into it with some beans. There was ZERO flavor. I would rather eat wet bread - it has more flavor. Absolutely horrible! I got a full refund and threw it away. Disgusting. No oil, no salt, no nothing but water and greens n beans. NEVER will I eat here again.

2
★★★★★

I can't believe the food that just came by way of Wheel Deliver from this "restaurant" called Pino's in Point Breeze in Pittsburgh. I love Beans n Greens and I've eaten it all over Pittsburgh and the world.. but never hav I eaten anything like this. The Beans n Greens was as if someone had filled upn the container with water and threw soggy greens into it with some beans. There was ZERO flavor. I would rather eat wet bread - it has more flavor. Absolutely horrible! I got a full refund and threw it away. Disgusting. No oil, no salt, no nothing but water and greens n beans. NEVER will I eat here again.

Pros: I wasn't there

Cons: soggy, flavorless food

.

I found a piece of glass at the bottom of my pasta dish. Inexcusable. Dangerous. Unless you like glass served hidden in your dish, stay away from Pino's!!

0
★☆☆☆☆

I found a piece of glass at the bottom of my pasta dish. Inexcusable. Dangerous. Unless you like glass served hidden in your dish, stay away from Pino's!!

Pros: Only If You Like To Eat Broken Glass

Cons: Easy to Lose Your Appetite

.

I stumbled into Pino's not long after moving to Pittsburgh for a second time, and though the place is not technically an 'Italian' restaurant, its pasta dishes and southern Italian fare are simply incredible! My Italian grandmother swears by this place, and she's notoriously picky, having since informed me that she wishes the other restaurants in PIttsburgh could stand up so well. I think her first words after eating anywhere else have become "it was alright, but it wasn't Pino's".

The weekend specials here are particularly worthy of a mention, making great use of fresh ingredients from the Strip District obtained that morning. Try the Osso Buco when it's available.

I don't know how else to say it: I have yet to be disappointed by the quality and obvious effort that goes into the cuisine here. Even the desserts are hand-made, no pre-fab stuff here. And on occasion they host special sunday evening meals focusing upon Spanish, Sicilian, or other Mediterranean inspired cuisine. If you're lucky enough to attend one of these make sure you bring your closest friends and a hearty appetite. For some reason the Point Brugge Cafe down the street seems to be more well known, I suspect based upon its mood lighting, beer, and cozy atmosphere. But trust me and explore this place.

My only regret is that I had to re-locate due to my job. But I miss it terribly, and I'm actually making a special trip to Pittsburgh this week just to eat here again. Cheers.

2
★★★★★

I stumbled into Pino's not long after moving to Pittsburgh for a second time, and though the place is not technically an 'Italian' restaurant, its pasta dishes and southern Italian fare are simply incredible! My Italian grandmother swears by this place, and she's notoriously picky, having since informed me that she wishes the other restaurants in PIttsburgh could stand up so well. I think her first words after eating anywhere else have become "it was alright, but it wasn't Pino's".

The weekend specials here are particularly worthy of a mention, making great use of fresh ingredients from the Strip District obtained that morning. Try the Osso Buco when it's available.

I don't know how else to say it: I have yet to be disappointed by the quality and obvious effort that goes into the cuisine here. Even the desserts are hand-made, no pre-fab stuff here. And on occasion they host special sunday evening meals focusing upon Spanish, Sicilian, or other Mediterranean inspired cuisine. If you're lucky enough to attend one of these make sure you bring your closest friends and a hearty appetite. For some reason the Point Brugge Cafe down the street seems to be more well known, I suspect based upon its mood lighting, beer, and cozy atmosphere. But trust me and explore this place.

My only regret is that I had to re-locate due to my job. But I miss it terribly, and I'm actually making a special trip to Pittsburgh this week just to eat here again. Cheers.

Pros: Lazy Lasagna and Bolognese to die for

Cons: I wish I lived closer so I could go more often

.

My wife and I have been going to Pino's at least twice a month for the past 5 years. Why do we go back? Because the pasta dishes are the closest of any restaurants to those made by my 96 year old Italian mom. My wife thinks the flat breads and pizza are to die for. Their specials are so far above the ordinary and mundane found in so many restaruants.
Joe and Jen are such gracious hosts they make us feel as if we are a part of their family.The wait staff is not only good, but they are nice people.
Why do I go back? I just told you so ,and we will continue to go back.

2
★★★★★

My wife and I have been going to Pino's at least twice a month for the past 5 years. Why do we go back? Because the pasta dishes are the closest of any restaurants to those made by my 96 year old Italian mom. My wife thinks the flat breads and pizza are to die for. Their specials are so far above the ordinary and mundane found in so many restaruants.
Joe and Jen are such gracious hosts they make us feel as if we are a part of their family.The wait staff is not only good, but they are nice people.
Why do I go back? I just told you so ,and we will continue to go back.

Pros: food is always a thumbs up

Cons: parking but that is any where in point breeze, but you can usually find a decent space

.

One of the nicest things about living in Point Breeze is having Pino's as one of our special neighborhood restaurants. The food is great and the atmosphere is inviting and open even if it is a bit noisy. The upgrades Joe and Jennifer have made recently improved on an already pleasant experience. The menu offers a lot of variety and everything we've tried has been delicious. It's also nice to walk in with our own favorite bottle of wine.

2
★★★★☆

One of the nicest things about living in Point Breeze is having Pino's as one of our special neighborhood restaurants. The food is great and the atmosphere is inviting and open even if it is a bit noisy. The upgrades Joe and Jennifer have made recently improved on an already pleasant experience. The menu offers a lot of variety and everything we've tried has been delicious. It's also nice to walk in with our own favorite bottle of wine.

.

We love Pino?s! It is our favorite restaurant in Pittsburgh. We recently moved to Point Breeze and are so excited that we can now walk here. We are truly lucky to have such a great restaurant in our neighborhood. They have the BEST brunch, pizza, lunch, entrees and deserts in town. The owners are so creative and have the most delightful culinary specials all year long. Whenever possible they use organic, locally raised meats and locally grown produce. If it is busy it may take a little longer to get your food but it is well worth the wait since all of their food is made from scratch and is of the finest quality. The prices may seem a little high to some but the portions are huge and it is totally worth it. To top it off they are BYOB and have outside seating. Last but not least the wait staff is knowledgeable and the fabulous new renovations are all worth checking out. You will not be disappointed.

2
★★★★★

We love Pino?s! It is our favorite restaurant in Pittsburgh. We recently moved to Point Breeze and are so excited that we can now walk here. We are truly lucky to have such a great restaurant in our neighborhood. They have the BEST brunch, pizza, lunch, entrees and deserts in town. The owners are so creative and have the most delightful culinary specials all year long. Whenever possible they use organic, locally raised meats and locally grown produce. If it is busy it may take a little longer to get your food but it is well worth the wait since all of their food is made from scratch and is of the finest quality. The prices may seem a little high to some but the portions are huge and it is totally worth it. To top it off they are BYOB and have outside seating. Last but not least the wait staff is knowledgeable and the fabulous new renovations are all worth checking out. You will not be disappointed.

Pros: Everything, save room for desert. make reservations for parties over 6.

Cons: if they are busy it may take a little longer than usual.

.

I cannot believe the comments that I have read in some of the reviews on Pino's. Pino's is fabulous! My husband and I were lucky to find this gem of a place four years ago this month. We live in the North Hills and travel 30 to 40 minutes to dine there. We use to go at least twice a month but now that the kids have so many activities we can only get there every 6 wks or so. And believe me it's the highlight of my week when we are able to go! Jen and Joe are two fantastic people. They make all of their customers feel like we are dining in their home. I have never seen their girl's running around the dining area. Actually, you don't even know they are there half of the time because they are in the back, if they are there at all. We take all of our friend's to Pino's. Many of them go more than we do now! Friend's that have moved out of town request that we go to Pino's when they come into town to visit. The food is delicious, the service is wonderful, the atmosphere is relaxing and Joe and Jennifer are two of the most warm, generous people I have ever met. They catered our son's First Holy Communion party and our Christmas party and everyone raved about the food. Uhmmm, if I could only get them to move Pino's to the North HIlls !

2
★★★★★

I cannot believe the comments that I have read in some of the reviews on Pino's. Pino's is fabulous! My husband and I were lucky to find this gem of a place four years ago this month. We live in the North Hills and travel 30 to 40 minutes to dine there. We use to go at least twice a month but now that the kids have so many activities we can only get there every 6 wks or so. And believe me it's the highlight of my week when we are able to go! Jen and Joe are two fantastic people. They make all of their customers feel like we are dining in their home. I have never seen their girl's running around the dining area. Actually, you don't even know they are there half of the time because they are in the back, if they are there at all. We take all of our friend's to Pino's. Many of them go more than we do now! Friend's that have moved out of town request that we go to Pino's when they come into town to visit. The food is delicious, the service is wonderful, the atmosphere is relaxing and Joe and Jennifer are two of the most warm, generous people I have ever met. They catered our son's First Holy Communion party and our Christmas party and everyone raved about the food. Uhmmm, if I could only get them to move Pino's to the North HIlls !

Pros: Ambience, Service, Price

Cons: none

.

One of the pleasures of moving to Pittsburgh has been the discovery of several family-owned restaurants where very good food is available at very reasonable prices. Pino's has become one of our favorites. Everything on the menu (including the bread and desserts) is made from scratch, from fresh ingredients. The pizza and pasta are great, but don't stop there -- the owner-chef has a creative streak, and can produce the kind of food you would expect at much more upscale eateries. (Try going on Tapas Thursdays, when you can assemble a meal out of several small special dishes. Specials are also prepared for weekends and some holidays.) These are folks who really care about what they put on your plate, so allow time for your meal to be cooked to order (this is not restaurant-chain style fast food).

If you haven't been to Pino's lately, check out the recent renovations, which are giving the place a very European bistro feel, especially in warm weather, when the new glass front folds back and the restaurant spills out onto the sidewalk. Although Pino's is informal enough for a family night out, we've also celebrated several special occasions there -- we think the food is that good.

2
★★★★☆

One of the pleasures of moving to Pittsburgh has been the discovery of several family-owned restaurants where very good food is available at very reasonable prices. Pino's has become one of our favorites. Everything on the menu (including the bread and desserts) is made from scratch, from fresh ingredients. The pizza and pasta are great, but don't stop there -- the owner-chef has a creative streak, and can produce the kind of food you would expect at much more upscale eateries. (Try going on Tapas Thursdays, when you can assemble a meal out of several small special dishes. Specials are also prepared for weekends and some holidays.) These are folks who really care about what they put on your plate, so allow time for your meal to be cooked to order (this is not restaurant-chain style fast food).

If you haven't been to Pino's lately, check out the recent renovations, which are giving the place a very European bistro feel, especially in warm weather, when the new glass front folds back and the restaurant spills out onto the sidewalk. Although Pino's is informal enough for a family night out, we've also celebrated several special occasions there -- we think the food is that good.

.

I have several wonderful stories about Pinos. I live and work near the neighborhood so I frequent Pinos a lot. Their food is always prepared fresh - I love their salads, Italian Fries, pizzas, sandwiches, etc. I love their food so much that I have asked Pinos to cater my graduation party in 2006 and more recently our rehearsal dinner in 2008. They were extremely helpful in choosing a menu and accommodating different food allergies and gluten sensitivity. Everyone at both parties raved about the food and wanted more information about the caterer. My in-laws recently asked us to take them to the restaurant because they wanted to bring their closest friends. We all spent a wonderful evening there and everyone raved about their food and want to go back again soon. The owners took time to come over and greet us and ask us if our food was prepared to our satisfaction - which, of course, it was delicious. Pinos never disappoint me and the lengths that they have gone and continue to go when I visit for lunch or dinner or ask them to cater an event (I have one coming up soon!) continues to impress me.

Also, I don't know why the restaurant is listed as "Pinos Mercado". I believe that the proper name is just Pinos.

2
★★★★★

I have several wonderful stories about Pinos. I live and work near the neighborhood so I frequent Pinos a lot. Their food is always prepared fresh - I love their salads, Italian Fries, pizzas, sandwiches, etc. I love their food so much that I have asked Pinos to cater my graduation party in 2006 and more recently our rehearsal dinner in 2008. They were extremely helpful in choosing a menu and accommodating different food allergies and gluten sensitivity. Everyone at both parties raved about the food and wanted more information about the caterer. My in-laws recently asked us to take them to the restaurant because they wanted to bring their closest friends. We all spent a wonderful evening there and everyone raved about their food and want to go back again soon. The owners took time to come over and greet us and ask us if our food was prepared to our satisfaction - which, of course, it was delicious. Pinos never disappoint me and the lengths that they have gone and continue to go when I visit for lunch or dinner or ask them to cater an event (I have one coming up soon!) continues to impress me.

Also, I don't know why the restaurant is listed as "Pinos Mercado". I believe that the proper name is just Pinos.

Pros: Delicious food!

.

We have lived in Point Breeze for over a year but have visited Pino's even before we moved to Pittsburgh. My colleagues from Buffalo, St. Louis, and Princeton all ask to go there when they are in town. We have found the service to be fine, the food excellent, and the ambiance what you would expect from a family restaurant with what I like to call cuisine creativity. We will be there again. Sorry for those who had a bad experience. Surely you're in the minority.

2
★★★★☆

We have lived in Point Breeze for over a year but have visited Pino's even before we moved to Pittsburgh. My colleagues from Buffalo, St. Louis, and Princeton all ask to go there when they are in town. We have found the service to be fine, the food excellent, and the ambiance what you would expect from a family restaurant with what I like to call cuisine creativity. We will be there again. Sorry for those who had a bad experience. Surely you're in the minority.

.

Pino's used to be a favorite years ago when it first opened but it seems the service has really gone downhill. We like many things on the menu--the strata and risotto cakes were favorites--but we almost always run into service issues: Order takes way too long to come, take-out tells me 20 min but I arrive and wait 40 min more, rude/abrupt service staff, etc. We finally got to the point where we asked to talk to the owner but she was defensive and self-righteous--certainly not someone who believes "the customer is always right." For this reason alone, we cannot justify going back.

1
★★☆☆☆

Pino's used to be a favorite years ago when it first opened but it seems the service has really gone downhill. We like many things on the menu--the strata and risotto cakes were favorites--but we almost always run into service issues: Order takes way too long to come, take-out tells me 20 min but I arrive and wait 40 min more, rude/abrupt service staff, etc. We finally got to the point where we asked to talk to the owner but she was defensive and self-righteous--certainly not someone who believes "the customer is always right." For this reason alone, we cannot justify going back.

.

if a restaurant has great food but mediocre services I'll likely go back but if it doesn't have either that's a shame. A bunch of friends and I went to Pino's last night and by 9:30 (they claim to close at 10pm) they had asked us if we still wanted our water glasses so they could wash them, had peeked at us numerous times to see if we were done yet and had turned off the lights in the place! The only ruder experience I have had is when I went to an Indian buffet and they took my plate from me while I was still eating. We asked the "chef" what he recommended and he told us about a menu offered later in the week. Sorry, we won't be back. It really does say something when on our way out a worker apologized. The only thing less pleasant about the experience in the restaurant was the digestive issues that came up at about 5:30am.

0
★☆☆☆☆

if a restaurant has great food but mediocre services I'll likely go back but if it doesn't have either that's a shame. A bunch of friends and I went to Pino's last night and by 9:30 (they claim to close at 10pm) they had asked us if we still wanted our water glasses so they could wash them, had peeked at us numerous times to see if we were done yet and had turned off the lights in the place! The only ruder experience I have had is when I went to an Indian buffet and they took my plate from me while I was still eating. We asked the "chef" what he recommended and he told us about a menu offered later in the week. Sorry, we won't be back. It really does say something when on our way out a worker apologized. The only thing less pleasant about the experience in the restaurant was the digestive issues that came up at about 5:30am.

.

An e-mail exchange from and to a friend and colleague in Boston:

-----Original Message-----
From: MIT colleague
Sent: Friday, February 06, 2009 12:41 PM
To: CMU colleague
Subject: Pino's

We have a postdoc going to Pittsburgh to work at Pitt's
Med Center and I was planning to recommend Pino?s. I looked up it up
online and found the recent reviews to be from one extreme to the
other. Have you eaten there recently? Is it still as good as when
we had our dinner there back in ?06? Thanks for any info.
__________
From: CMU colleague
Sent: Friday, February 06, 2009 1:20 PM
To: MIT colleague
Subject: RE: Pino's

Made curious by your message, I went to Pino's web site, and I see the bi-modal pattern of reviews. For me and from my experiences, the negative reviews sound to me like they're talking about another place that I've never visited. Pino's as a restaurant, and Joe and Jennifer as the owners, never disappoint me. Indeed, I think it's better than ever (and I?ve been in the neighborhood for 31 years!). They've made some fabulous renovations, with more to come. Point Breeze would not be the same without them. In fact, that Reynolds Street business district owes a lot to Pino?s and Joe/Jennifer. They planted roots there, stuck with it, and have played a major role in the fact that it?s now thriving.

I still recommend Pino?s highly. And I'm happy to see that they are getting bigger and bigger crowds.

Best wishes from cold and snowy Pittsburgh, though made warmer by the glow of another Lombardi trophy from Super Bowl win #6!

2
★★★★★

An e-mail exchange from and to a friend and colleague in Boston:

-----Original Message-----
From: MIT colleague
Sent: Friday, February 06, 2009 12:41 PM
To: CMU colleague
Subject: Pino's

We have a postdoc going to Pittsburgh to work at Pitt's
Med Center and I was planning to recommend Pino?s. I looked up it up
online and found the recent reviews to be from one extreme to the
other. Have you eaten there recently? Is it still as good as when
we had our dinner there back in ?06? Thanks for any info.
__________
From: CMU colleague
Sent: Friday, February 06, 2009 1:20 PM
To: MIT colleague
Subject: RE: Pino's

Made curious by your message, I went to Pino's web site, and I see the bi-modal pattern of reviews. For me and from my experiences, the negative reviews sound to me like they're talking about another place that I've never visited. Pino's as a restaurant, and Joe and Jennifer as the owners, never disappoint me. Indeed, I think it's better than ever (and I?ve been in the neighborhood for 31 years!). They've made some fabulous renovations, with more to come. Point Breeze would not be the same without them. In fact, that Reynolds Street business district owes a lot to Pino?s and Joe/Jennifer. They planted roots there, stuck with it, and have played a major role in the fact that it?s now thriving.

I still recommend Pino?s highly. And I'm happy to see that they are getting bigger and bigger crowds.

Best wishes from cold and snowy Pittsburgh, though made warmer by the glow of another Lombardi trophy from Super Bowl win #6!

Pros: Great food (Joe is an "artist"); warm, friendly owners who care about food and friends; great staff; ambience good and getting better

Cons: acoustics and lighting need attention, but this is in the works!

.

do yourself a favor & skip this place...they are over-priced and the food is so bad...go to MYM next door or to Brugge

0
★☆☆☆☆

do yourself a favor & skip this place...they are over-priced and the food is so bad...go to MYM next door or to Brugge

.

My husband and I are new to the Point Breeze neighborhood. We've been to PINO's twice. The first visit was for brunch, which was inferior to the brunch of the restaurant just up the street! The second visit we ordered a pizza for take-out. Not only did they burn my first pie (a forgivable offense), but they ADDED a SIX dollar tip on to my credit card--ONE I DID NOT AUTHORIZE. The pizza, which I'd heard was wonderful was sub-par and expensive. We paid $21 for a Margherita Pie. Not only will I never patron this restaurant again, I plan to report their less than honest business practices.

0
★☆☆☆☆

My husband and I are new to the Point Breeze neighborhood. We've been to PINO's twice. The first visit was for brunch, which was inferior to the brunch of the restaurant just up the street! The second visit we ordered a pizza for take-out. Not only did they burn my first pie (a forgivable offense), but they ADDED a SIX dollar tip on to my credit card--ONE I DID NOT AUTHORIZE. The pizza, which I'd heard was wonderful was sub-par and expensive. We paid $21 for a Margherita Pie. Not only will I never patron this restaurant again, I plan to report their less than honest business practices.

.

Being a Point Breeze local I've been meaning to try Pino's for a long time - it was however a great disappointment. The food was really bland and uninteresting. Service was the only good thing about this restaurant - our waitress was prompt and attentive. The restaurant was also very noisy making conversation hard.

0
★☆☆☆☆

Being a Point Breeze local I've been meaning to try Pino's for a long time - it was however a great disappointment. The food was really bland and uninteresting. Service was the only good thing about this restaurant - our waitress was prompt and attentive. The restaurant was also very noisy making conversation hard.

Cons: Bland food, Noisy

.

Went there the other day and waited extremely too long for not only my food, but even a glass of water. when food finally came, it was merely O.K. don't waste your day on this place.

0
★☆☆☆☆

Went there the other day and waited extremely too long for not only my food, but even a glass of water. when food finally came, it was merely O.K. don't waste your day on this place.

Pros: N/A

Cons: Everything.

.

When we arrived at first seemed like a fairly decent restaurant but that soon all changed. The service was very slow and inadequate, the manager's daughters were running around the dining area and around the back kitchen the whole time. The silverware was dirty and out food took what seemed like forever. Please save your time and go to a true fine restaurant.

0
★☆☆☆☆

When we arrived at first seemed like a fairly decent restaurant but that soon all changed. The service was very slow and inadequate, the manager's daughters were running around the dining area and around the back kitchen the whole time. The silverware was dirty and out food took what seemed like forever. Please save your time and go to a true fine restaurant.

Pros: Beautiful waitresses , okay food (when it finally comes)

Cons: bad service, dirty, un-professional

.

My family has been going to Pino's for years. Every time we walk in we are greeted with warmth and the personal grace of Pino. I was shocked to read the reviews of one of our favorite restaurants in the area.

I have an allergy to garlic and therefore, Pino has always helped adjust the dishes for me so I can enjoy dining there. I have eaten at several major restaurants - not chains, but places such as Aurole in Vegas and New York - where this was not possible by the kitchen staff. Pino cares about his customers and makes accomodations for very specific needs. (at least that has been my experience).

If you choose not to attend this restaurant based on a slammed review by a group of hostile and rude people who have little compassion for others, then you are missing out on great food, great service and it is your loss!

2
★★★★★

My family has been going to Pino's for years. Every time we walk in we are greeted with warmth and the personal grace of Pino. I was shocked to read the reviews of one of our favorite restaurants in the area.

I have an allergy to garlic and therefore, Pino has always helped adjust the dishes for me so I can enjoy dining there. I have eaten at several major restaurants - not chains, but places such as Aurole in Vegas and New York - where this was not possible by the kitchen staff. Pino cares about his customers and makes accomodations for very specific needs. (at least that has been my experience).

If you choose not to attend this restaurant based on a slammed review by a group of hostile and rude people who have little compassion for others, then you are missing out on great food, great service and it is your loss!

.

Some pertinent facts about the evening that the author ("horrid") failed to mention about their visit...
1) Upon arrival, the daughter (who got there first) was offered a table toward the back by the hostess and she refused it, hence, the table they were seated at
2) The guests were told that the table offered to them was the only one available to accomodate a party of 6 guests because of incoming reservations setup for the evening for other larger parties; she claimed she did not know that the restaurant accepted reservations
3) They were seated by the door (which has a draft) and that is why the radiant heater is there to balance the cold air when the door opened; the heat was turned down at the customer's request
4)The guests were kindly told by the server that pizza is not available for Dine In on Friday & Saturday evenings; but it is available for takeout & delivery
5) The guests were told by the manager that an exception had been made for two guests sitting at an adjacent table for personal reasons; this does not normally happen & she kept apologizing
6)The guests had already given their order to the server but while #5 was happening, decided to get up and leave; left $5 on the table; it didn't even cover their beverages and their meals were already being prepared; salads were ready to be delivered to the table
7) The Chef merely questioned them about their decision to leave; three of the guests started talking to him at one time; he told simply told them when they go to a restaruant and order food it becomes a verbal contract for him to deliver the food; they were just doing their jobs.
8)Incidentally, the restaurant has served them quite well in the past accomodating a large birthday party group of 14 guests on a Sunday evening, made by reservation!
So, you see, there was more to the story...

2
★★★★★

Some pertinent facts about the evening that the author ("horrid") failed to mention about their visit...
1) Upon arrival, the daughter (who got there first) was offered a table toward the back by the hostess and she refused it, hence, the table they were seated at
2) The guests were told that the table offered to them was the only one available to accomodate a party of 6 guests because of incoming reservations setup for the evening for other larger parties; she claimed she did not know that the restaurant accepted reservations
3) They were seated by the door (which has a draft) and that is why the radiant heater is there to balance the cold air when the door opened; the heat was turned down at the customer's request
4)The guests were kindly told by the server that pizza is not available for Dine In on Friday & Saturday evenings; but it is available for takeout & delivery
5) The guests were told by the manager that an exception had been made for two guests sitting at an adjacent table for personal reasons; this does not normally happen & she kept apologizing
6)The guests had already given their order to the server but while #5 was happening, decided to get up and leave; left $5 on the table; it didn't even cover their beverages and their meals were already being prepared; salads were ready to be delivered to the table
7) The Chef merely questioned them about their decision to leave; three of the guests started talking to him at one time; he told simply told them when they go to a restaruant and order food it becomes a verbal contract for him to deliver the food; they were just doing their jobs.
8)Incidentally, the restaurant has served them quite well in the past accomodating a large birthday party group of 14 guests on a Sunday evening, made by reservation!
So, you see, there was more to the story...

.

We went as a family (6 of us) to Pino's on Friday at 5:30 PM. There were two reserved tables and two occupied tables in a restaurant that seats over 50. We were seated immediately in fron of the door which alternated between cold damp air and the roaster-like heater over the door. When we asked to move, our request was bluntly denied.

We discovered that pizza's are not served in the restaurant on Fridays, but noticed that the table next to us had one. Again, we were told that they do not serve pizza on Fridays, we could not order one, and our request was denied. Upset, we decided to cancel our order, leave some money on the table and leave for a more inviting atmosphere. It was then that Chef Pino came out to berate us in front of the other customers.

I would not recommend this restaurant under any circumstances based upon the treatment we received.

0
★☆☆☆☆

We went as a family (6 of us) to Pino's on Friday at 5:30 PM. There were two reserved tables and two occupied tables in a restaurant that seats over 50. We were seated immediately in fron of the door which alternated between cold damp air and the roaster-like heater over the door. When we asked to move, our request was bluntly denied.

We discovered that pizza's are not served in the restaurant on Fridays, but noticed that the table next to us had one. Again, we were told that they do not serve pizza on Fridays, we could not order one, and our request was denied. Upset, we decided to cancel our order, leave some money on the table and leave for a more inviting atmosphere. It was then that Chef Pino came out to berate us in front of the other customers.

I would not recommend this restaurant under any circumstances based upon the treatment we received.

Pros: quaint location

Cons: Staff and owners

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We went to Pino's on a Thursday night intending to try their tapas, only to find that their tapas didn't seem all that easy to share - Cauliflower Casserole and Chicken Pie? At any rate, we skipped tapas and ordered entrees, which were both very good. The Antipasto Salad was chock full of meats and cheeses and the Strata was delicious. We also ordered a tasty appetizer of Risotto Cakes and a decadent Tiramisu for dessert. The restaurant seemed to be full of people from the neighborhood who knew one another and it had a cozy feel to it - it was also very full for a Thursday night, but not to the point that anyone had to wait for a table. The server was very gracious and pleasant. BYOB, as they don't serve any alcohol.

2
★★★★☆

We went to Pino's on a Thursday night intending to try their tapas, only to find that their tapas didn't seem all that easy to share - Cauliflower Casserole and Chicken Pie? At any rate, we skipped tapas and ordered entrees, which were both very good. The Antipasto Salad was chock full of meats and cheeses and the Strata was delicious. We also ordered a tasty appetizer of Risotto Cakes and a decadent Tiramisu for dessert. The restaurant seemed to be full of people from the neighborhood who knew one another and it had a cozy feel to it - it was also very full for a Thursday night, but not to the point that anyone had to wait for a table. The server was very gracious and pleasant. BYOB, as they don't serve any alcohol.

Pros: Good food, pleasant atmosphere, BYOB

Cons: Prices are sometimes on the high side

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Because I work within walking distance of Pino's, it's been a favorite lunch-spot for several years, but has recently become one of our favorite dinner choices as well.

The lunch menu has a fairly wide selection with very reasonable prices. Their salads are a lunchtime favorite because of their remarkably fresh greens and the quality of their vegetables. But a selection of simple Italian sandwiches on foccacia and pizza (by the slice or pie), make it a great alternative to the usual lunch-hour fast foods. The service is always reasonable and there's seldom a crowd at lunch, which means little competition for one of the sidewalk tables.

With daily specials, including a "tapas" night, their dinner menu is also very attractive. I've never had a pasta dish served over-done or under-done. Never had a dish served other than as requested--from meat temperature to menu alterations/ommissions.

One of the things I most like about the restaurant is that it's very obviously run by "real people." The chef's wife is often present, knows repeat customers by name, and is always welcoming. Much of Pino's customer base seems to be local, and in the evening, the tables are filled with families and some muted cross-table chatter as acquaintances greet one another. Don't expect diminutive, deferring service...but do expect a pleasant family atmosphere and a relaxed dining experience with some of our favorite menu items in Pittsburgh.

2
★★★★★

Because I work within walking distance of Pino's, it's been a favorite lunch-spot for several years, but has recently become one of our favorite dinner choices as well.

The lunch menu has a fairly wide selection with very reasonable prices. Their salads are a lunchtime favorite because of their remarkably fresh greens and the quality of their vegetables. But a selection of simple Italian sandwiches on foccacia and pizza (by the slice or pie), make it a great alternative to the usual lunch-hour fast foods. The service is always reasonable and there's seldom a crowd at lunch, which means little competition for one of the sidewalk tables.

With daily specials, including a "tapas" night, their dinner menu is also very attractive. I've never had a pasta dish served over-done or under-done. Never had a dish served other than as requested--from meat temperature to menu alterations/ommissions.

One of the things I most like about the restaurant is that it's very obviously run by "real people." The chef's wife is often present, knows repeat customers by name, and is always welcoming. Much of Pino's customer base seems to be local, and in the evening, the tables are filled with families and some muted cross-table chatter as acquaintances greet one another. Don't expect diminutive, deferring service...but do expect a pleasant family atmosphere and a relaxed dining experience with some of our favorite menu items in Pittsburgh.

Pros: quality ingredients, great menu, fine cuisine in a casual

Cons: Squished dining area/table space

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My husband and I visit Pino's regularly. The food is always excellent, and there are plenty of creative dishes. Every guest we have brought there has been pleased. The only downside is their often inexperienced waitstaff, who aren't always as attentive or professional as they should be.

2
★★★★☆

My husband and I visit Pino's regularly. The food is always excellent, and there are plenty of creative dishes. Every guest we have brought there has been pleased. The only downside is their often inexperienced waitstaff, who aren't always as attentive or professional as they should be.

Pros: Food, Ambiance, Creativity

Cons: Service, Hidden in a smaller shopping district, BYOB (for now)

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I cannot believe how horrid this restaurant is. After waiting 2 + hours for the meal (and the fourth person in our party did not receive his entree until 15 minutes after the rest of us), we tried to discuss the situation with the chef. He proceeded to insult us in front of the entire restaurant. An apology or update during the wait time would have helped, but instead we were forced to pay the entire bill for a terrible meal and a scolding from the chef. With so many great places to eat in Pittsburgh, it is crazy that such a bad restaurant stays in business. Take my advice- avoid Pino's like the plague!

0
★☆☆☆☆

I cannot believe how horrid this restaurant is. After waiting 2 + hours for the meal (and the fourth person in our party did not receive his entree until 15 minutes after the rest of us), we tried to discuss the situation with the chef. He proceeded to insult us in front of the entire restaurant. An apology or update during the wait time would have helped, but instead we were forced to pay the entire bill for a terrible meal and a scolding from the chef. With so many great places to eat in Pittsburgh, it is crazy that such a bad restaurant stays in business. Take my advice- avoid Pino's like the plague!

Pros: NONE

Cons: Rude, Bad service, Insulting chef

.

I ordered the bolognese which is my favorite pasta dish. My dish arrived,cold, with large peices of hard uncooked past that I couldn't get my fork through. The waitress was kind and took the dish back and bring out another plate of bolognese. The 2nd plate was the same. The waitress was very apologetic and said she would speak to the chef. Chef Pino's wife came out and scolded me. She said that she made the farafelle pasta and that is how it should be. I explained that it was not edible based on the hard consistency (like rocks). She became argumentative,loud drawing attention to herself. I felt quite scolded by the end of our conversation. Finally they still charged me for the entree knowing that I did not eat or try to take the large plate of leftovers home. Shame on Pino's and Chef Pino's wife.

0
★☆☆☆☆

I ordered the bolognese which is my favorite pasta dish. My dish arrived,cold, with large peices of hard uncooked past that I couldn't get my fork through. The waitress was kind and took the dish back and bring out another plate of bolognese. The 2nd plate was the same. The waitress was very apologetic and said she would speak to the chef. Chef Pino's wife came out and scolded me. She said that she made the farafelle pasta and that is how it should be. I explained that it was not edible based on the hard consistency (like rocks). She became argumentative,loud drawing attention to herself. I felt quite scolded by the end of our conversation. Finally they still charged me for the entree knowing that I did not eat or try to take the large plate of leftovers home. Shame on Pino's and Chef Pino's wife.

Pros: nice outside, good latte, BYOB

Cons: slow to serve, extremely rude host, poor customer care

 

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