North Hills Toyota

★★★★★
  • 7401 McKnight Rd

    Pittsburgh, PA 15237

    Map & Directions
  • 412-318-3000

About North Hills Toyota

Hours
Mon-Thu 9am-9pm, Fri 9am-7pm, Sat 9am-6pm

Automotive

Automotive
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5 38
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I was nervous about buying my first car, but we came back to this dealership because we had a good experience a few months back when my mom bought her vehicle from here. Luckily we got Craig again who guided me through the process and found me the best match. He did not pressure me to make a decision and listened to what I wanted. I definitely recommend him to others looking for a vehicle.

5
★★★★★

I was nervous about buying my first car, but we came back to this dealership because we had a good experience a few months back when my mom bought her vehicle from here. Luckily we got Craig again who guided me through the process and found me the best match. He did not pressure me to make a decision and listened to what I wanted. I definitely recommend him to others looking for a vehicle.

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Business Response:

Congratulations on the purchase of your first new car! Thank you for putting your trust in North Hills Toyota for a second time, we appreciate the loyalty you have shown our business. Craig is a terrific salesman and I'm glad to hear he contributed greatly to your experience. We hope your new car will bring you years of joy. Should you need anything else in the future, we hope you'll think of your friends at North Hills Toyota. Thank you, Charvette Anderson, Customer Relations Manager, 412.318.3000 x217
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I knew that I was going to buy a Prius from this dealership or Baierl. When I walked in, there were several men standing around a desk talking. No one approached me. Les stood up from his desk and came to greet me. He did not ask me if my husband was coming. He treated me respectfully and as a decision maker.

5
★★★★★

I knew that I was going to buy a Prius from this dealership or Baierl. When I walked in, there were several men standing around a desk talking. No one approached me. Les stood up from his desk and came to greet me. He did not ask me if my husband was coming. He treated me respectfully and as a decision maker.

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Business Response:

Congratulations on your new purchase! I hope you are continuing to enjoy your Prius. It is imperative that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. I'm glad to hear Les treated you with the respect and the courtesy you deserve. We anticipate working with you again in the future. Best wishes, Charvette Anderson, Customer Relations Manager, 412.318.3000 x217
.

Craig did not pressure me. He was very respectful and understanding of what kind of payment I could afford. I really liked him.

5
★★★★★

Craig did not pressure me. He was very respectful and understanding of what kind of payment I could afford. I really liked him.

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Business Response:

Congratulations on your new car and thank you for the 5-star review. Craig will appreciate your feedback and we look forward to working with you again in the future. If you haven't already, please like and follow us on Facebook and Twitter! You won't want to miss out on all the awesome deals and specials we offer to our fans. Take care, Charvette Anderson, Customer Relations Manager, 412.318.3000 x217
.

Craig was awesome! He was very detail oriented and listened. He helped me find what worked for me very quickly!

5
★★★★★

Craig was awesome! He was very detail oriented and listened. He helped me find what worked for me very quickly!

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Business Response:

You're right - Craig is awesome! We're glad you had the opportunity to work with him and that he was so helpful during your most recent shopping experience. Thank you for the 5-star review and we anticipate your return. Thanks again, Charvette Anderson, Customer Relations Manager, 412.318.3000 x217
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Overall, I had a good experience at this dealership. Craig was friendly, approachable, and knowledgeable. We quickly found the vehicle I had in mind and I was satisfied with the features. It did seem to take a little long for the vehicle to be ready to take home (we took it home that day) but overall a good, stress-less car buying experience. I would definitely recommend this dealership and salesperson.

5
★★★★★

Overall, I had a good experience at this dealership. Craig was friendly, approachable, and knowledgeable. We quickly found the vehicle I had in mind and I was satisfied with the features. It did seem to take a little long for the vehicle to be ready to take home (we took it home that day) but overall a good, stress-less car buying experience. I would definitely recommend this dealership and salesperson.

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Business Response:

Our goal is to deliver top-notch customer service and it seems as though Craig has definitely delivered during your most recent trip to our dealership! Thank you for taking the time to notice those efforts and for leaving us this 5-star review. We appreciate your recommendations and look forward to meeting any new friends you may send our way. Take care, Charvette Anderson, Customer Relations Manager, 412.318.3000 x217
.

The experience was nice. I got a deal I wasn't expecting and though it took longer than I expected, I walked out of the dealership with an exceptional value. I love my car!

5
★★★★★

The experience was nice. I got a deal I wasn't expecting and though it took longer than I expected, I walked out of the dealership with an exceptional value. I love my car!

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Business Response:

It is imperative our customers drive away having received the best customer service. After reading your review it seems as though our team really impacted your experience at our dealership and you left a happy customer. We thank you for the encouraging feedback and look forward to the next time we may be able to assist. We hope you'll think of us when the time comes to service your new car. To download exclusive service specials, please like and follow us on Facebook and Twitter! Sincerely, Charvette Anderson, Customer Relations Manager, 412.318.3000 x217
.

I knew that I was going to buy a Prius from this dealership or Baierl. When I walked in, there were several men standing around a desk talking. No one approached me. Les stood up from his desk and came to greet me. He did not ask me if my husband was coming. He treated me respectfully and as a decision maker.

5
★★★★★

I knew that I was going to buy a Prius from this dealership or Baierl. When I walked in, there were several men standing around a desk talking. No one approached me. Les stood up from his desk and came to greet me. He did not ask me if my husband was coming. He treated me respectfully and as a decision maker.

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Business Response:

Elizabeth - we appreciate the opportunity to do business with you; thank you for choosing North Hills Toyota. Each and every customer that walks through our doors is important to us and we are eager to assist with your car-purchasing process. I'm glad to hear our staff was so accommodating and made you feel comfortable. We look forward to working with you again in the future; please think of us for all of your automotive needs. Thank you, Charvette Anderson, Customer Relations Manager, 412.318.3000 x217
.

I was nervous about buying my first car, but we came back to this dealership because we had a good experience a few months back when my mom bought her vehicle from here. Luckily we got Craig again who guided me through the process and found me the best match. He did not pressure me to make a decision and listened to what I wanted. I definitely recommend him to others looking for a vehicle.

5
★★★★★

I was nervous about buying my first car, but we came back to this dealership because we had a good experience a few months back when my mom bought her vehicle from here. Luckily we got Craig again who guided me through the process and found me the best match. He did not pressure me to make a decision and listened to what I wanted. I definitely recommend him to others looking for a vehicle.

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Business Response:

With our highly-trained and personable staff, there is no reason to be nervous! I am happy to hear Craig was so helpful and contributed greatly to your awesome experience at our dealership. Congratulations on your first new car and thank you for trusting our dealership to do business with. We look forward to working with you again in the future! Until then, be sure to check out our Facebook and Twitter pages! We offer dealership updates and service specials exclusively to our fans. Thanks again, Charvette Anderson, Customer Relations Manager, 412.318.3000 x217
.

Craig was awesome! He was very detail oriented and listened. He helped me find what worked for me very quickly!

5
★★★★★

Craig was awesome! He was very detail oriented and listened. He helped me find what worked for me very quickly!

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Business Response:

We know your time is precious to you; all of us at North Hills Toyota value your time and thank you for choosing to do business with us. Our highly-trained staff is eager to work fast, but efficiently, to get you in and out as soon as possible. I'm glad to hear Craig was so helpful throughout the purchasing process and I will be sure to pass along your encouraging feedback. We hope you'll think of us when the time comes to service your new car. Until then, like and follow us on Facebook and Twitter to gain access to our service specials and dealership updates. Sincerely, Charvette Anderson, Customer Relations Manager, 412.318.3000 x217
.

Craig was friendly and helpful. He spent a lot of time with us and showed me the car I bought. He explained the important features of the car. It was an altogether pleasant experience.

5
★★★★★

Craig was friendly and helpful. He spent a lot of time with us and showed me the car I bought. He explained the important features of the car. It was an altogether pleasant experience.

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Business Response:

Congratulations on your new car, Annie! We are pleased to hear you enjoyed your car-shopping experience at our dealership and the time you spent working with Craig. He will certainly appreciate your praises. All of us anticipate working with you again and taking care of all of your automotive needs. In the meantime, be sure to check out the awesome service specials and dealership specials we exclusively offer on our Facebook and Twitter pages. See you again soon, Charvette Anderson, Customer Relations Manager, 412.318.3000 x217
.

Overall, I had a good experience at this dealership. Craig was friendly, approachable, and knowledgeable. We quickly found the vehicle I had in mind and I was satisfied with the features. It did seem to take a little long for the vehicle to be ready to take home (we took it home that day) but overall a good, stress-less car buying experience. I would definitely recommend this dealership and salesperson.

5
★★★★★

Overall, I had a good experience at this dealership. Craig was friendly, approachable, and knowledgeable. We quickly found the vehicle I had in mind and I was satisfied with the features. It did seem to take a little long for the vehicle to be ready to take home (we took it home that day) but overall a good, stress-less car buying experience. I would definitely recommend this dealership and salesperson.

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Business Response:

Evelyn - thank you for taking the time to share your thoughts and recommendations. Our staff is dedicated to providing excellent customer service and your 5-star review lets us know our customers are leaving completely satisfied. We all know how stressful the car-shopping experience can be and I'm glad to hear Craig was so helpful and accommodating. Aside from the amount of time it took to prep your vehicle, I'm encouraged to hear you had an enjoyable experience. Should you need anything else at all, please let our team know. Until next time, be sure to like and follow us on Facebook! You can print off service specials and keep up to date with all of our dealership news. Take care, Charvette Anderson, Customer Relations Manager, 412.318.3000 x217
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The experience was nice. I got a deal I wasn't expecting and though it took longer than I expected, I walked out of the dealership with an exceptional value. I love my new car!

5
★★★★★

The experience was nice. I got a deal I wasn't expecting and though it took longer than I expected, I walked out of the dealership with an exceptional value. I love my new car!

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Business Response:

Florene - congratulations on your new car and thanks for putting your trust in North Hills Toyota! We appreciate your business and the 5-star review. I'm glad our sales and finance teams were able to get you a great deal and you had an overall good experience. Should you need anything else at all, you know where to find us! Also – be sure to like and follow us on Facebook and Twitter. We offer exclusive deals and specials to our likers and followers. Thank you, Charvette Anderson, Customer Relations Manager, 412.318.3000 x217
.

I was nervous about buying my first car, but we came back to this dealership because we had a good experience a few months back when my mom bought her vehicle from here. Luckily we got Craig again who guided me through the process and found me the best match. He did not pressure me to make a decision and listened to what I wanted. I definitely recommend him to others looking for a vehicle.

5
★★★★★

I was nervous about buying my first car, but we came back to this dealership because we had a good experience a few months back when my mom bought her vehicle from here. Luckily we got Craig again who guided me through the process and found me the best match. He did not pressure me to make a decision and listened to what I wanted. I definitely recommend him to others looking for a vehicle.

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Business Response:

Thank you for taking the time to share your experience with Craig! Customer service is our top priority, and we're happy to know that Craig was able to guide you to your perfect vehicle. Enjoy driving your new car, and we hope to be able to work with you again in the future! Until we have that opportunity, be sure to like and follow us on Facebook and Twitter. Sincerely, Charvette Anderson, Customer Relations Manager, 412.318.3000 x217
.

I knew that I was going to buy a Prius from this dealership or Baierl. When I walked in, there were several men standing around a desk talking. No one approached me. Les stood up from his desk and came to greet me. He did not ask me if my husband was coming. He treated me respectfully and as a decision maker.

5
★★★★★

I knew that I was going to buy a Prius from this dealership or Baierl. When I walked in, there were several men standing around a desk talking. No one approached me. Les stood up from his desk and came to greet me. He did not ask me if my husband was coming. He treated me respectfully and as a decision maker.

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Business Response:

Thank you for giving us the opportunity to earn your business! Les is an exceptional asset to our team and I am glad you had the opportunity to work with him. It sounds like he really made an impact on your experience at our dealership! Thank you for the 5-star review and I will be sure to pass along your kind words to Les. Until next time, be sure to like and follow us on Facebook and Twitter. There you'll find exclusive specials and dealership updates. Take care, Charvette Anderson, Customer Relations Manager, 412.318.3000 x217
.

Overall, I had a good experience at this dealership. Craig was friendly, approachable, and knowledgeable. We quickly found the vehicle I had in mind and I was satisfied with the features. It did seem to take a little long for the vehicle to be ready to take home (we took it home that day) but overall a good, stress-less car buying experience. I would definitely recommend this dealership and salesperson.

5
★★★★★

Overall, I had a good experience at this dealership. Craig was friendly, approachable, and knowledgeable. We quickly found the vehicle I had in mind and I was satisfied with the features. It did seem to take a little long for the vehicle to be ready to take home (we took it home that day) but overall a good, stress-less car buying experience. I would definitely recommend this dealership and salesperson.

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Business Response:

Lindsey, thank you for taking the time to share your opinion of our dealership! We are pleased to know that Craig was of assistance to you and helped you find the perfect vehicle. We value your feedback and will use it to improve our business. We hope to have the pleasure of doing business with you again, and in the meantime be sure to check us out on Facebook and Twitter. Sincerely, Charvette Anderson - Customer Relations Manager – 412.318.3000 x217
.

Liars and worst service ever. went to go buy a mazda, guy said he had it told him i would be there in an hour and i had to actually approach a salesman to get attention. they said they told me it had sold 4 days ago and just wanted to sell

3
★★★★★

Liars and worst service ever. went to go buy a mazda, guy said he had it told him i would be there in an hour and i had to actually approach a salesman to get attention. they said they told me it had sold 4 days ago and just wanted to sell

.

This dealership tried to con me for extra money after I purchased the car for an amount that was not listed in the contract. They said that if I didn't pay them extra fees that they would repossess the car. I called up the state attorney

3
★★★★★

This dealership tried to con me for extra money after I purchased the car for an amount that was not listed in the contract. They said that if I didn't pay them extra fees that they would repossess the car. I called up the state attorney

.

Okay so I moved to the Pittsburgh Area about a year ago nd i did not have a car or did i have one for the last 3 yrs do to my credit. I had been to several other dealerships and they always gave me a run around. This dealership was very

3
★★★★★

Okay so I moved to the Pittsburgh Area about a year ago nd i did not have a car or did i have one for the last 3 yrs do to my credit. I had been to several other dealerships and they always gave me a run around. This dealership was very

.

Not pleased at all. We stood in the showroom for at least 5 minutes before we were approached by a salesman, everybody was just sitting around playing 'Words With Friends' on their phones and occasionally looking at us, but not making the

3
★★★★★

Not pleased at all. We stood in the showroom for at least 5 minutes before we were approached by a salesman, everybody was just sitting around playing 'Words With Friends' on their phones and occasionally looking at us, but not making the

.

Superb service.
Good service department organization with courteous, efficient and knowledgeable employees.
They have all the modern facilities and I truly feel like they really care for their customers.

3
★★★★★

Superb service.
Good service department organization with courteous, efficient and knowledgeable employees.
They have all the modern facilities and I truly feel like they really care for their customers.

.

I have leased 3 Scion's through this organization and I don't regret doing so. I have 2 Scion XB and a Scion XD. I love the cars. The personnel were courteous, thorough and efficient. When I needed service, the service department

3
★★★★★

I have leased 3 Scion's through this organization and I don't regret doing so. I have 2 Scion XB and a Scion XD. I love the cars. The personnel were courteous, thorough and efficient. When I needed service, the service department

.

PLEASE if you are going to buy a car from this place, CHECK YOUR PAPERS BEFORE YOU SIGN! We were charged for a warrenty we did not want. They did not want to address the issue, and were very rude.

3
★★★★★

PLEASE if you are going to buy a car from this place, CHECK YOUR PAPERS BEFORE YOU SIGN! We were charged for a warrenty we did not want. They did not want to address the issue, and were very rude.

.

Good service dept organization, courteous and knowledgable employees, clean and modern facilities. Salesperson was extremely courtous and knowledgeable - led us to exactly what we were looking for - did not use high pressure tactics for

3
★★★★★

Good service dept organization, courteous and knowledgable employees, clean and modern facilities. Salesperson was extremely courtous and knowledgeable - led us to exactly what we were looking for - did not use high pressure tactics for

.

I truly feel like Matt Popovich is really "taking care of me"...when it comes to the vehicle. I would recommend this dealership and Brandee and Matt P. to anyone.

3
★★★★★

I truly feel like Matt Popovich is really "taking care of me"...when it comes to the vehicle. I would recommend this dealership and Brandee and Matt P. to anyone.

.

Everything was explained to us and our salesperson was thorough with explaining in detail and let us know if at a later date we had questions he was available to answer them.

2
★★★★★

Everything was explained to us and our salesperson was thorough with explaining in detail and let us know if at a later date we had questions he was available to answer them.

.

This is the third new Toyota vehicle I have bought from North Hills Toyota. The sales team and managers are very courteous and straightforward. I have had bad experiences with other Toyota dealerships. Of all the dealerships I have purchased vehicles from, North Hills Toyota is the Best.

2
★★★★★

This is the third new Toyota vehicle I have bought from North Hills Toyota. The sales team and managers are very courteous and straightforward. I have had bad experiences with other Toyota dealerships. Of all the dealerships I have purchased vehicles from, North Hills Toyota is the Best.

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Consciousness of time

2
★★★★★

Consciousness of time

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Took my car in for repairs, $700 and they said it was guaranteed. A week later the problem is back and now they say another $900 to fix it. Don't trust them, don't believe their smooth talk. Stay away.

0
★☆☆☆☆

Took my car in for repairs, $700 and they said it was guaranteed. A week later the problem is back and now they say another $900 to fix it. Don't trust them, don't believe their smooth talk. Stay away.

Review Partner
.

the experience was nice. i got a deal i wasn't expecting and though it took longer than i expected, i walked out of the dealership with an exceptional value. i love my new car!

2
★★★★★

the experience was nice. i got a deal i wasn't expecting and though it took longer than i expected, i walked out of the dealership with an exceptional value. i love my new car!

.

CRAIG WAS FRIENDLY AND HELPFUL. HE SPENT A LOT OF TIME WITH US AND SHOWED ME THE CAR I BOUGHT. HE EXPLAINED THE IMPORTANT FEATURES OF THE CAR. IT WAS AN ALTOGETHER PLEASANT EXPERIENCE

2
★★★★★

CRAIG WAS FRIENDLY AND HELPFUL. HE SPENT A LOT OF TIME WITH US AND SHOWED ME THE CAR I BOUGHT. HE EXPLAINED THE IMPORTANT FEATURES OF THE CAR. IT WAS AN ALTOGETHER PLEASANT EXPERIENCE

.

Craig did not pressure me. He was very respectful and understanding of what kind of payment I could afford. I really liked him.

2
★★★★★

Craig did not pressure me. He was very respectful and understanding of what kind of payment I could afford. I really liked him.

.

Craig was awesome! He was very detail oriented and listened. He helped me find what worked for me very quickly!

2
★★★★★

Craig was awesome! He was very detail oriented and listened. He helped me find what worked for me very quickly!

.

I was nervous about buying my first car, but we came back to this dealership because we had a good experience a few months back when my mom bought her vehicle from here. Luckily we got Craig again who guided me through the process and

2
★★★★★

I was nervous about buying my first car, but we came back to this dealership because we had a good experience a few months back when my mom bought her vehicle from here. Luckily we got Craig again who guided me through the process and

.

I knew that I was going to buy a Prius from this dealership or Baierl. When I walked in, there were several men standing around a desk talking. No one approached me. Les stood up from his desk and came to greet me. He did not ask me if my

2
★★★★★

I knew that I was going to buy a Prius from this dealership or Baierl. When I walked in, there were several men standing around a desk talking. No one approached me. Les stood up from his desk and came to greet me. He did not ask me if my

.

Good service dept organization, courteous and knowledgable employees, clean and modern facilities. Salesperson was extremely courtous and knowledgeable - led us to exactly what we were looking for - did not use high pressure tactics for

2
★★★★★

Good service dept organization, courteous and knowledgable employees, clean and modern facilities. Salesperson was extremely courtous and knowledgeable - led us to exactly what we were looking for - did not use high pressure tactics for

.

I truly feel like Matt Popovich is really "taking care of me"...when it comes to the vehicle. I would recommend this dealership and Brandee and Matt P. to anyone.

2
★★★★★

I truly feel like Matt Popovich is really "taking care of me"...when it comes to the vehicle. I would recommend this dealership and Brandee and Matt P. to anyone.

.

Everything was explained to us and our salesperson was thorough with explaining in detail and let us know if at a later date we had questions he was available to answer them.

2
★★★★★

Everything was explained to us and our salesperson was thorough with explaining in detail and let us know if at a later date we had questions he was available to answer them.

.

This is the third new Toyota vehicle I have bought from North Hills Toyota. The sales team and managers are very courteous and straightforward. I have had bad experiences with other Toyota dealerships. Of all the dealerships I have

2
★★★★★

This is the third new Toyota vehicle I have bought from North Hills Toyota. The sales team and managers are very courteous and straightforward. I have had bad experiences with other Toyota dealerships. Of all the dealerships I have

 

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