Pennsbury Dry Clng

★★★☆☆

About Pennsbury Dry Clng

Personal Services

Personal Services
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2.5 2
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I usually don't take the time to write reviews but this place has one of the worst customer service I have ever seen. Its probably because of the incompetent teenagers they hire. I didn't even get a chance to drop my clothes off and I'd rather buy a new shirt, if Im that desperate, than go here for their 1 hour dry cleaning. I called on a Saturday and a girl picked up saying it was Pennsbury Dry Cleaning. I asked what time they were open till and she said "why are you calling me?" and hanged up. OK? I called again and a guy answered. He actually gave me the hours and I told him what happened. But of course, he didn't know who it was that picked up the first time. I highly doubt that there were so many employees there that he just couldn't figure out who it was.

To the manager: if your employees insist on being rude to customers over the phone, please set up a website so (other) new customers can know your hours, instead of dealing with your employees' nonsense.

1
★☆☆☆☆

I usually don't take the time to write reviews but this place has one of the worst customer service I have ever seen. Its probably because of the incompetent teenagers they hire. I didn't even get a chance to drop my clothes off and I'd rather buy a new shirt, if Im that desperate, than go here for their 1 hour dry cleaning. I called on a Saturday and a girl picked up saying it was Pennsbury Dry Cleaning. I asked what time they were open till and she said "why are you calling me?" and hanged up. OK? I called again and a guy answered. He actually gave me the hours and I told him what happened. But of course, he didn't know who it was that picked up the first time. I highly doubt that there were so many employees there that he just couldn't figure out who it was.

To the manager: if your employees insist on being rude to customers over the phone, please set up a website so (other) new customers can know your hours, instead of dealing with your employees' nonsense.

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I used this cleaners for their one hour service. They do a good job and usually can have your clothing in about an hour. The prices are little higher than the average but, I guess you pay the price for waiting until the last minute for garment cleaning. Their hours of operartion are good and they stay open late on Saturday's which is a plus.

4
★★★★☆

I used this cleaners for their one hour service. They do a good job and usually can have your clothing in about an hour. The prices are little higher than the average but, I guess you pay the price for waiting until the last minute for garment cleaning. Their hours of operartion are good and they stay open late on Saturday's which is a plus.

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