Diamonds Direct

★★★☆☆
  • 127 S 8th St

    Philadelphia, PA 19106

    Map & Directions
  • 215-733-0515

About Diamonds Direct

Hours
Mon. - Sat. 10am to 5pm except Weds. until 6:30pm Sun. Closed

Shopping

Shopping
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3.2 5
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This store has a wonderful selection of beautiful pieces at affordable prices. Their stones are the best quality as well as their individual settings. Purchasing a piece of jewelry can be very intimidating, but the very charming manager and staff are extremely knowledgeable and make you feel at home. I would and have highly recommended this store to all of my family and friends.

5
★★★★★

This store has a wonderful selection of beautiful pieces at affordable prices. Their stones are the best quality as well as their individual settings. Purchasing a piece of jewelry can be very intimidating, but the very charming manager and staff are extremely knowledgeable and make you feel at home. I would and have highly recommended this store to all of my family and friends.

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My husband and I have nothing but praises to sing about Forever Diamonds and it's manager... My wedding set gets compliments daily!! There hasn't been a day go by that someone doesn't ask me where I got it and who they can talk to to get one like it... My husband didn't mind bargaining because that's what is expected on 8th street. The manager was not only knowledgeable,but also helpful in selecting the right set. He was not a badgering salesperson. He was definitely not a "hard sale" salesperson. When my band had to be polished and fixed, they did it on the spot and did an excellent job. All they want is for you to LOVE what you're getting. They aren't happy until you're happy. I have and will continue to recommend Forever Diamonds to anyone who asks me where to go in Philadelphia to get a fair deal, on a great piece of jewelry.

5
★★★★★

My husband and I have nothing but praises to sing about Forever Diamonds and it's manager... My wedding set gets compliments daily!! There hasn't been a day go by that someone doesn't ask me where I got it and who they can talk to to get one like it... My husband didn't mind bargaining because that's what is expected on 8th street. The manager was not only knowledgeable,but also helpful in selecting the right set. He was not a badgering salesperson. He was definitely not a "hard sale" salesperson. When my band had to be polished and fixed, they did it on the spot and did an excellent job. All they want is for you to LOVE what you're getting. They aren't happy until you're happy. I have and will continue to recommend Forever Diamonds to anyone who asks me where to go in Philadelphia to get a fair deal, on a great piece of jewelry.

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while selection is very, very nice and item was purchased from them, they do not meet customer satisfaction. Business ethics are poor. When item I purchased new was not designed properly they took item back did nothing and did not phone me. I needed to phone them. Item was not touched the second time around. Third time they made an attempt but the attempt failed. They tend to lie quite a bit and being in a customer oriented business with so much competition one would think they would be customer friendly. I am not a fan of bargaining prices as they do - but this was purchased as a gift for me. The mannerisms of the manager who is Israeli is unlike our American business people. Manager seems to feel it is okay to outwardly lie to at least me and my husband aswell as in municipal court, while claiming his reputation is impecable - not a good way to do business in my opinion

1
★☆☆☆☆

while selection is very, very nice and item was purchased from them, they do not meet customer satisfaction. Business ethics are poor. When item I purchased new was not designed properly they took item back did nothing and did not phone me. I needed to phone them. Item was not touched the second time around. Third time they made an attempt but the attempt failed. They tend to lie quite a bit and being in a customer oriented business with so much competition one would think they would be customer friendly. I am not a fan of bargaining prices as they do - but this was purchased as a gift for me. The mannerisms of the manager who is Israeli is unlike our American business people. Manager seems to feel it is okay to outwardly lie to at least me and my husband aswell as in municipal court, while claiming his reputation is impecable - not a good way to do business in my opinion

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Bait and switch. I gave a deposit on a diamond and when I went back a week later they tried to give me a different diamond

0
★☆☆☆☆

Bait and switch. I gave a deposit on a diamond and when I went back a week later they tried to give me a different diamond

.

returned bracelet several times
the lock design is poor. they need to help me out am waiting for a reply

2
★★★★☆

returned bracelet several times
the lock design is poor. they need to help me out am waiting for a reply

Pros: beautifully displayed mechandise

Cons: my private experience

 

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