Air Ventures Balloon Rides Incorporated

★★★☆☆
40.0424 -75.4928
Map and Directions to Air Ventures Balloon Rides Incorporated

610-827-2138

P.O. Box 711

Paoli, PA

19301

Get Directions Photos

About Air Ventures Balloon Rides Incorporated

Hours
Monday: 09:00 AM - 05:00 PM
Tuesday: 09:00 AM - 05:00 PM
Wednesday: 09:00 AM - 05:00 PM
Thursday: 09:00 AM - 05:00 PM
Friday: 09:00 AM - 05:00 PM
Saturday: 10:00 AM - 02:00 PM
Sunday: 05:59 AM - 12:00 PM

Arts & Entertainment

Arts & Entertainment
More choices in Paoli:
Resultset_next

Pookie The Clown

Egypt Road Norristown, PA

Resultset_next

Lollipop Balloon Inc

2145 Conestoga Rd Chester Springs, PA

2.8125 16
Hi! Sign in to let us know how Air Ventures Balloon Rides Incorporated was?
Write a Review
Reviews 1 - 16 of 16.
.

I'm basing this review off of solely off of my scheduling experience with this company. I haven't even gone on the flight yet, but I'm already disappointed. I'm sure the flight will be breathtaking, but I think any hot air balloon ride would be, which is why I'm warning you about this company....

My boyfriend and I have called numerous times and left 3 voicemessages. The one time that my boyfriend spoke with an employee they were rude and annoyed that we had a gift certificate (aka they were annoyed that we already paid). We were told that our gift certificate was only for mid-week days and that a weekday date would be $400 more!!!! (NOWHERE is this actually in writing by the way). We said we'd call back...
After 3 voicemessages from me, one conversation from a woman who said she'd call me back (never did) and one email noting the dates when I've called, I receive a call back. I felt pressured to take morning time, since I was told evenings are so expensive and that they weren't sure when I would get a date. (Coincidentally, the man on the phone only had Wednesday evenings to offer -- funny because my email stated that Wednesdays were the only evenings we couldn't do). I agree to a date about 3 weeks away. I STILL have not received my email confirmation with all of the necessary scheduling information. I have sent 2 emails now requesting this. It has been a week.

I understand that this may be a small company with only a few employees, however, each person seemed annoyed and unable to do their job. The one woman said she only answered the phone b/c she thought I was a person calling to get to the scheduled ride that day. She took my info and said she'd call back - never happened. They never seem to check emails, which is extremely frustrating since you will not be able to reach them on the phone. When you do reach someone, they don't follow up with what they promised. I gave him my email numerous times and have sent emails. Why have I not received my email confirmation yet?! .....I hope I actually go on this flight.

1
★☆☆☆☆

I'm basing this review off of solely off of my scheduling experience with this company. I haven't even gone on the flight yet, but I'm already disappointed. I'm sure the flight will be breathtaking, but I think any hot air balloon ride would be, which is why I'm warning you about this company....

My boyfriend and I have called numerous times and left 3 voicemessages. The one time that my boyfriend spoke with an employee they were rude and annoyed that we had a gift certificate (aka they were annoyed that we already paid). We were told that our gift certificate was only for mid-week days and that a weekday date would be $400 more!!!! (NOWHERE is this actually in writing by the way). We said we'd call back...
After 3 voicemessages from me, one conversation from a woman who said she'd call me back (never did) and one email noting the dates when I've called, I receive a call back. I felt pressured to take morning time, since I was told evenings are so expensive and that they weren't sure when I would get a date. (Coincidentally, the man on the phone only had Wednesday evenings to offer -- funny because my email stated that Wednesdays were the only evenings we couldn't do). I agree to a date about 3 weeks away. I STILL have not received my email confirmation with all of the necessary scheduling information. I have sent 2 emails now requesting this. It has been a week.

I understand that this may be a small company with only a few employees, however, each person seemed annoyed and unable to do their job. The one woman said she only answered the phone b/c she thought I was a person calling to get to the scheduled ride that day. She took my info and said she'd call back - never happened. They never seem to check emails, which is extremely frustrating since you will not be able to reach them on the phone. When you do reach someone, they don't follow up with what they promised. I gave him my email numerous times and have sent emails. Why have I not received my email confirmation yet?! .....I hope I actually go on this flight.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Wonderfull company, wonderfull people. I've done four rides in the last six months. Both dawn and dusk, both are great, but different. I've take yougner kids as well. So much fun and well worth the time, effort and expense.

4
★★★★☆

Wonderfull company, wonderfull people. I've done four rides in the last six months. Both dawn and dusk, both are great, but different. I've take yougner kids as well. So much fun and well worth the time, effort and expense.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We had a fantastic time taking a dawn sunset ride with Air Ventures! The guide was extremely knowledgeable and the crew was first rate. The ride itself was extremely peaceful, you literally feel like you are floating on air! I would thoroughly recommend utilizing them for a fun and new activity.

5
★★★★★

We had a fantastic time taking a dawn sunset ride with Air Ventures! The guide was extremely knowledgeable and the crew was first rate. The ride itself was extremely peaceful, you literally feel like you are floating on air! I would thoroughly recommend utilizing them for a fun and new activity.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Everything was fantastic, from scheduling- a piece of cake, to the friendly and knowledgeable pilot and chase crews. Everyone was first class and really helped the morning be a memorable one. I can't wait to do it again. Thanks again Debbie and crew!

5
★★★★★

Everything was fantastic, from scheduling- a piece of cake, to the friendly and knowledgeable pilot and chase crews. Everyone was first class and really helped the morning be a memorable one. I can't wait to do it again. Thanks again Debbie and crew!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This was my first opportunity to take a balloon ride, and it was amazing! I had no idea eastern PA would look so beautiful from those heights, and you could even see Philly! You get close enough to the trees to touch, and can see all sorts of animals running around. The crew was very knowledgeable and full of lots of ballooning stories, and tips. I would recommend Air Venture to anyone!

5
★★★★★

This was my first opportunity to take a balloon ride, and it was amazing! I had no idea eastern PA would look so beautiful from those heights, and you could even see Philly! You get close enough to the trees to touch, and can see all sorts of animals running around. The crew was very knowledgeable and full of lots of ballooning stories, and tips. I would recommend Air Venture to anyone!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

It was my first time riding in a hot air balloon and it was AWESOME! It was more than just a quick hot air balloon ride, it was an total experience. The pilot who has been flying for over 30 years was so knowledgeable and friendly. He also made us all feel comfortable and safe. I would definitely recommend Air Ventures to all my friends. Air ventures has great customer service an follow up.

5
★★★★★

It was my first time riding in a hot air balloon and it was AWESOME! It was more than just a quick hot air balloon ride, it was an total experience. The pilot who has been flying for over 30 years was so knowledgeable and friendly. He also made us all feel comfortable and safe. I would definitely recommend Air Ventures to all my friends. Air ventures has great customer service an follow up.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Ok so i was reading this review of Air Ventures. i have the oppertunity to ad my two cents.....woo hoo! first of all why would you be upset about no flying time? i know your not under the impression Air Ventures controls the winds! they do however control the safety of flight. the day we went there was a small amount of wind and they were a little nervouse about takeoff. i thought to myself "there's barely any wind" when it was time to take off though i realy got to see what they meant! They're obviously knowledgable and made our experience a great one! very friendly and down to earth which i know is hard to find in westchester tight wad area :). anyway we had a great time and i would reccomend this to my friends.

4
★★★★☆

Ok so i was reading this review of Air Ventures. i have the oppertunity to ad my two cents.....woo hoo! first of all why would you be upset about no flying time? i know your not under the impression Air Ventures controls the winds! they do however control the safety of flight. the day we went there was a small amount of wind and they were a little nervouse about takeoff. i thought to myself "there's barely any wind" when it was time to take off though i realy got to see what they meant! They're obviously knowledgable and made our experience a great one! very friendly and down to earth which i know is hard to find in westchester tight wad area :). anyway we had a great time and i would reccomend this to my friends.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

my boyfriend and i had the best experience with our hot air balloon ride. The staff was awesome and made the event even more fun then we ever hoped for. They were also very knowledgeable and were very kind to those such as myself who are afraid of heights. Besides the experience with the crazy red-head when we "disturbed her horses", everything was fantastic. The hot air balloon ride was something we will always remember and cherish. In fact we have the most beautiful pictures taken of all the pretty landscapes. we both agreed that we would do it all over again if we had the time...eventually WE WILL!

4
★★★★☆

my boyfriend and i had the best experience with our hot air balloon ride. The staff was awesome and made the event even more fun then we ever hoped for. They were also very knowledgeable and were very kind to those such as myself who are afraid of heights. Besides the experience with the crazy red-head when we "disturbed her horses", everything was fantastic. The hot air balloon ride was something we will always remember and cherish. In fact we have the most beautiful pictures taken of all the pretty landscapes. we both agreed that we would do it all over again if we had the time...eventually WE WILL!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Pros: Actual ballon ride.. when in air

Cons: No Flight Times, Whoever in office=Rude, Impossible to get a live contact, Unprepared and unorganized for actual flight, champaigne toast is not nearly as awesome as it sounds

For an experience that is on the pricey side go to a company that will try to make you happy not just take your money

1
★☆☆☆☆

Pros: Actual ballon ride.. when in air

Cons: No Flight Times, Whoever in office=Rude, Impossible to get a live contact, Unprepared and unorganized for actual flight, champaigne toast is not nearly as awesome as it sounds

For an experience that is on the pricey side go to a company that will try to make you happy not just take your money

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Don't waste your time or money with this company. Utilize a different company that will provide a great balloon ride and overall experience. Too much money to be treated with such disrespect.

1
★☆☆☆☆

Don't waste your time or money with this company. Utilize a different company that will provide a great balloon ride and overall experience. Too much money to be treated with such disrespect.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

The hot air balloon experience was great, the service was horrible. For the price of the hot air balloon ride you expect to receieve a service level that will leave you with an overall great experience, however we received the exact opposite. The staff is impossible to contact, rude, and not at all willing to work your schedule, you recieve the date you have to fly regardleless of your own schedule. Be prepared to only be able to get on weekday morning flight. Not worth the headache, but the hot air ballon ride was great so my suggestion utilize one of the other companies and save yourself the frustration of dealing with this company.

1
★☆☆☆☆

The hot air balloon experience was great, the service was horrible. For the price of the hot air balloon ride you expect to receieve a service level that will leave you with an overall great experience, however we received the exact opposite. The staff is impossible to contact, rude, and not at all willing to work your schedule, you recieve the date you have to fly regardleless of your own schedule. Be prepared to only be able to get on weekday morning flight. Not worth the headache, but the hot air ballon ride was great so my suggestion utilize one of the other companies and save yourself the frustration of dealing with this company.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

If you are considering this, i urge you to rethink. It was great once we actually were able to schedule a flight that didnt get cancelled! I think they use weather excuses when they are unable to find a pilot. They also seemed to like to reschedule our flights on their own and just call to let us know that it had been changed. No consideration at all for our schedules.

It was very hard to get a hold of anyone there. They were very unresponsive to phone calls. I dont think they ever answered a single one of my calls. All of the correspondence was done through voice mails!

They were overall very unprofessional! I would avoid them at all costs!

1
★☆☆☆☆

If you are considering this, i urge you to rethink. It was great once we actually were able to schedule a flight that didnt get cancelled! I think they use weather excuses when they are unable to find a pilot. They also seemed to like to reschedule our flights on their own and just call to let us know that it had been changed. No consideration at all for our schedules.

It was very hard to get a hold of anyone there. They were very unresponsive to phone calls. I dont think they ever answered a single one of my calls. All of the correspondence was done through voice mails!

They were overall very unprofessional! I would avoid them at all costs!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

This company is absolutely terrible. It has zero reflections on the contracted pilots, but the company itself is ran so poorly that it literally blows my mind that they are still in business. The frustration of actually booking a flight makes you just want to give up and forfeit your money, but we didnt just based on pricipal. They never answer their phone, there was no consideration on their part to try and rebook cancelled flights, and the overall attitude of whoever is in the "office" is very condescending and most of the time just plain rude.

I have a couple of pointers for the owners should they ever read this review:
1. ANSWER THE PHONE! It isnt hard. If it rings, pick it up and say "hello". I learned to do this when i was 4 years old. Its a pretty basic concept
2. A "Champagne Toast" is normally not done in red Solo cups. How hard would it be to just buy some plastic, cheap, champagne flutes. I mean, i dont sit around at home drinking champagne out of plastic cups daily, but on the occassion that i do pop a bottle open, it is usually in celebration of something....just keep that in mind and invest in something better than plastic cups from Turkey Hill on the drive back from the flight!
3. A working website would be FANTASTIC, if you think there is nothing wrong with it then try to send yourself an email through your contact option. I can guarantee it will get bounced back to you through your server. This is because one of the email addresses that it tries to send to no longer exists. It was probably working in 1994, when the website was created. Maybe its time for an update. It isnt difficult.
4. ANSWER YOUR PHONE!!

It really was a terrible experience for us. If you are looking for a hot air balloon ride, PLEASE use someone else! There are quite a few other companies in the area that do this, and i would venture to guess that they are more professional, they couldnt possibly be any WORSE!

1
★☆☆☆☆

This company is absolutely terrible. It has zero reflections on the contracted pilots, but the company itself is ran so poorly that it literally blows my mind that they are still in business. The frustration of actually booking a flight makes you just want to give up and forfeit your money, but we didnt just based on pricipal. They never answer their phone, there was no consideration on their part to try and rebook cancelled flights, and the overall attitude of whoever is in the "office" is very condescending and most of the time just plain rude.

I have a couple of pointers for the owners should they ever read this review:
1. ANSWER THE PHONE! It isnt hard. If it rings, pick it up and say "hello". I learned to do this when i was 4 years old. Its a pretty basic concept
2. A "Champagne Toast" is normally not done in red Solo cups. How hard would it be to just buy some plastic, cheap, champagne flutes. I mean, i dont sit around at home drinking champagne out of plastic cups daily, but on the occassion that i do pop a bottle open, it is usually in celebration of something....just keep that in mind and invest in something better than plastic cups from Turkey Hill on the drive back from the flight!
3. A working website would be FANTASTIC, if you think there is nothing wrong with it then try to send yourself an email through your contact option. I can guarantee it will get bounced back to you through your server. This is because one of the email addresses that it tries to send to no longer exists. It was probably working in 1994, when the website was created. Maybe its time for an update. It isnt difficult.
4. ANSWER YOUR PHONE!!

It really was a terrible experience for us. If you are looking for a hot air balloon ride, PLEASE use someone else! There are quite a few other companies in the area that do this, and i would venture to guess that they are more professional, they couldnt possibly be any WORSE!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Air Ventures was one of the most frustrating experiences I have had and would not suggest utilzing this company unless you are willing to deal with headache after headache. We tried numerous times to schedule our ride and although I completely understand the weather restrictions it was the lack of service that just took all the enjoyment out of this experience. We were never able to contact anyone as no one was ever in the office. They have very limited and almost non existent availability for flights. After having 6 cancelled flights due to weather and pilot sickness, we were then called one day to ask if we wanted to take the spot for individuals who cancelled for that afternoon. My fiance said he would need to check with me since we were both at work. We re-arranged our entire afternoon of meetings called and left a voicemail saying we were all set, then an hour later we received a call saying not only had they gone and given the spots to other individuals, but that our already scheduled date was moved to a different date. The balloon ride itself was great, but def not worth all of the hassel. If you are considering a balloon ride, i would highly recommend using someone else besides Air Ventures.....anyone else.... at all.... ever.

1
★☆☆☆☆

Air Ventures was one of the most frustrating experiences I have had and would not suggest utilzing this company unless you are willing to deal with headache after headache. We tried numerous times to schedule our ride and although I completely understand the weather restrictions it was the lack of service that just took all the enjoyment out of this experience. We were never able to contact anyone as no one was ever in the office. They have very limited and almost non existent availability for flights. After having 6 cancelled flights due to weather and pilot sickness, we were then called one day to ask if we wanted to take the spot for individuals who cancelled for that afternoon. My fiance said he would need to check with me since we were both at work. We re-arranged our entire afternoon of meetings called and left a voicemail saying we were all set, then an hour later we received a call saying not only had they gone and given the spots to other individuals, but that our already scheduled date was moved to a different date. The balloon ride itself was great, but def not worth all of the hassel. If you are considering a balloon ride, i would highly recommend using someone else besides Air Ventures.....anyone else.... at all.... ever.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Air Ventures is an irresponsible Balloon Ride company. They ran out of fuel this weekend and landed on my property. The balloon was packed with people there had to be at least 10 in the basket. They landed in my driveway without permission next to my horse field. When I told them they couldnt land there the operator told me they had run out of fuel. Which either is extremely unprofessional and dangerous, this is the company where people died in a balloon accident a few years ago, or it is a convenient lie so that they can land wherever they want because they have an "emergency". The operator told me they were "sensitive" to horses, Really? They landed about 20 feet from a field where there was a young horse by himself. He could have broken a leg running around or coliced. I asked the operator if he was a horse expert when he said that the horse "looked ok" to him. Really? He was extremely rude and apparently not from here. I called the police who came and told me there were many complaints against this company. Find another balloon company do not go with this one.They are clearly irresponsible and will have your lives in their hands when you are in the air.

1
★☆☆☆☆

Air Ventures is an irresponsible Balloon Ride company. They ran out of fuel this weekend and landed on my property. The balloon was packed with people there had to be at least 10 in the basket. They landed in my driveway without permission next to my horse field. When I told them they couldnt land there the operator told me they had run out of fuel. Which either is extremely unprofessional and dangerous, this is the company where people died in a balloon accident a few years ago, or it is a convenient lie so that they can land wherever they want because they have an "emergency". The operator told me they were "sensitive" to horses, Really? They landed about 20 feet from a field where there was a young horse by himself. He could have broken a leg running around or coliced. I asked the operator if he was a horse expert when he said that the horse "looked ok" to him. Really? He was extremely rude and apparently not from here. I called the police who came and told me there were many complaints against this company. Find another balloon company do not go with this one.They are clearly irresponsible and will have your lives in their hands when you are in the air.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

was what my wife said as soon as we cleared tree-top height...i'm not sure exactly what she expected, but the view was exactly what i expected...chester county from that level and time of day is breathtaking...looks exactly like a postcard; a perfect moment in time that we'll never forget...oh, and the champagne was nice as well!

PROS: memorable moments
CONS: none, it was fantastic!

5
★★★★★

was what my wife said as soon as we cleared tree-top height...i'm not sure exactly what she expected, but the view was exactly what i expected...chester county from that level and time of day is breathtaking...looks exactly like a postcard; a perfect moment in time that we'll never forget...oh, and the champagne was nice as well!

PROS: memorable moments
CONS: none, it was fantastic!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.