Hair Cuttery

★★☆☆☆
  • 8500 Henry Ave Ste Y

    Philadelphia, PA 19128

    Map & Directions
  • 215-487-7130

About Hair Cuttery

Hours
Mon - Thu, 9am - 9pm; Fri, 8am - 9pm; Sat, 8am - 7pm; Sun, 9am - 5pm

Personal Services

Personal Services
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1.5 2
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.

I did not like this business. They were nice enough when I made my appointment for an updo. However, when I went in for the appointment, it was a disaster. I was apprehensive about what the stylist was doing and when I ventured an input she seemed aggravated at me. I quietly tried to be honest about my feelings on my hair (I did not like how she was styling it) and I became very upset and quiet, near tears. The stylist told me that maybe someone else could do a better job and disappeared into the back of the store. 15 minutes later, a different stylist came out and did not do anything to alleviate the tension. She also did not fix the problem and was very dismissive about my dissatisfaction. I finally gave up and said it was fine, at which point they charged me $15 more than they had originally told me the updo would cost. I left a 40% tip because I felt bad for being obviously dissatisfied and they were still rude when they rang this up. No one did anything to improve my experience.

1
★☆☆☆☆

I did not like this business. They were nice enough when I made my appointment for an updo. However, when I went in for the appointment, it was a disaster. I was apprehensive about what the stylist was doing and when I ventured an input she seemed aggravated at me. I quietly tried to be honest about my feelings on my hair (I did not like how she was styling it) and I became very upset and quiet, near tears. The stylist told me that maybe someone else could do a better job and disappeared into the back of the store. 15 minutes later, a different stylist came out and did not do anything to alleviate the tension. She also did not fix the problem and was very dismissive about my dissatisfaction. I finally gave up and said it was fine, at which point they charged me $15 more than they had originally told me the updo would cost. I left a 40% tip because I felt bad for being obviously dissatisfied and they were still rude when they rang this up. No one did anything to improve my experience.

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They were rude over the phone when I called, which should have tipped me off to the quality of the service there. When I arrived, the wait wasn't long, but I wasn't happy with my stylist. She was smug and offered unsolicited opinions on my hair (which weren't very complimentary). The cut wasn't anything that great, either. Not recommended, unless you want only the most basic of cuts and aren't concerned about the personality of the staff.

2
★★☆☆☆

They were rude over the phone when I called, which should have tipped me off to the quality of the service there. When I arrived, the wait wasn't long, but I wasn't happy with my stylist. She was smug and offered unsolicited opinions on my hair (which weren't very complimentary). The cut wasn't anything that great, either. Not recommended, unless you want only the most basic of cuts and aren't concerned about the personality of the staff.

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