Master's Baker

★★★★☆
  • 319 W Gay St

    West Chester, PA 19380

    Map & Directions
  • 610-436-9888

About Master's Baker

Categories
Hours
Tue-Fri 9am-5pm, Sat 9am-12pm

Food

Food
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Cakes & More

1016 8th Ave Wellman, IA

3.6667 3
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I have eaten Masters Bakers cakes about a handful of times at baby showers, wedding showers, etc., and they have been absolutely great. This time, I was planning a 60th anniversary celebration for my parents, and decided to order one of their beautiful cakes. When my husband picked up the cake, it was absolutely beautiful but UNFORTUNATELY the cake was the worst!!!! It was extremely dry including the frosting! It crumbled when you put your fork into it! Spending high dollar for their cakes I feel that this shouldn't have happened! I was completely embarrassed because all I did was rave about their cakes to my family! I was actually feeding the cake to an uncle who needed help and the cake wouldn't even stay on the fork. It crumbled while I fed him! My sister was very upset due to the cake was for a very special and we only had cake and coffee due to my parents wishes. I will NEVER order another cake from them again. I feel that the cake was probably made very early in the week, maybe due to their volume with graduation, weddings, showers, etc., and it had dried out. They need to stop taking orders if they have too many to make! I could've paid half and had an edible cake!

1
★☆☆☆☆

I have eaten Masters Bakers cakes about a handful of times at baby showers, wedding showers, etc., and they have been absolutely great. This time, I was planning a 60th anniversary celebration for my parents, and decided to order one of their beautiful cakes. When my husband picked up the cake, it was absolutely beautiful but UNFORTUNATELY the cake was the worst!!!! It was extremely dry including the frosting! It crumbled when you put your fork into it! Spending high dollar for their cakes I feel that this shouldn't have happened! I was completely embarrassed because all I did was rave about their cakes to my family! I was actually feeding the cake to an uncle who needed help and the cake wouldn't even stay on the fork. It crumbled while I fed him! My sister was very upset due to the cake was for a very special and we only had cake and coffee due to my parents wishes. I will NEVER order another cake from them again. I feel that the cake was probably made very early in the week, maybe due to their volume with graduation, weddings, showers, etc., and it had dried out. They need to stop taking orders if they have too many to make! I could've paid half and had an edible cake!

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Business Response:

Elizabeth I am just finding this now! I am soooo sorry this had happened to you. Our goal is to please everyone that comes into our family bakery! We are so sorry we messed up your parents 60th anniversary cake. We would love to talk withyou about this, I know it was over a year ago. But we are sorry that you feel like you can never use us again over this one mistake over all the cakes that you have tried from us! The Weldon's (Owners of The Master's Baker)
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Ever since I moved to Chester County, I celebrated all special occasions with cakes from Master Baker. These cakes are always beautifully decorated and a hit with everyone. The cakes are moist and the selection is varied.Although these cakes are a little more expensive they are worth the price.

5
★★★★★

Ever since I moved to Chester County, I celebrated all special occasions with cakes from Master Baker. These cakes are always beautifully decorated and a hit with everyone. The cakes are moist and the selection is varied.Although these cakes are a little more expensive they are worth the price.

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Business Response:

Thank-you! Rosemary, we appreciate your "sweet" comments!
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recieved a party cake cut out into a 3-D purse, it was the hit of the party, not only for looks but for taste as well! RECOMMENDED in a heart beat! a little more expensive, but well worth every penny for the art...

5
★★★★★

recieved a party cake cut out into a 3-D purse, it was the hit of the party, not only for looks but for taste as well! RECOMMENDED in a heart beat! a little more expensive, but well worth every penny for the art...

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Business Response:

Thank-you! Gentri, what else can we say...but Thankyou! thanks for the future recommendations as well!
 

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