Victorian Bridal Salon

★★☆☆☆

About Victorian Bridal Salon

Categories
  • Religious Organizations
  • Bridal Shops
  • Wedding Sites

Personal Services

Personal Services
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The customer service here is like a bait and switch. They will act all nice and get you a dress, but it will be not the right size ON PURPOSE so you have to pay for alterations. Then on top of that, they CANT guarantee it will be ready on time! Go elsewhere like David's Bridal, because the customer service here is absolutely horrible. When a dress absolutely won't be ready on time for a wedding, or it comes in all screwed up, they won't even refund you A DOLLAR for your time. These people are scam artists, so BEWARE!

They also remove negative reviews from many sites, so if you are still reading this you are lucky. We've gotten burned, as has many others.

1
★☆☆☆☆

The customer service here is like a bait and switch. They will act all nice and get you a dress, but it will be not the right size ON PURPOSE so you have to pay for alterations. Then on top of that, they CANT guarantee it will be ready on time! Go elsewhere like David's Bridal, because the customer service here is absolutely horrible. When a dress absolutely won't be ready on time for a wedding, or it comes in all screwed up, they won't even refund you A DOLLAR for your time. These people are scam artists, so BEWARE!

They also remove negative reviews from many sites, so if you are still reading this you are lucky. We've gotten burned, as has many others.

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Buyer Beware! This store will do anything to get you in a dress you like, so you then agree to order it. Read the receipt they have you sign, it states right on there that they do NOT guarantee the arrival time of the dress. Interpret this to, you are purchasing a dress 6-8 months before your wedding, there is no guarantee it will be in in time for alterations. Also, they like to order dresses bigger than needed so you then have to give them more money for alterations. Once you have one issue with this store, the staff turns on you, those nice smiles you were once greeted with then turns into snobbish and rudeness! If you want to be stress free, buy your dress somewhere else! They do not guarantee anything which includes the quality of their alterations.

1
★☆☆☆☆

Buyer Beware! This store will do anything to get you in a dress you like, so you then agree to order it. Read the receipt they have you sign, it states right on there that they do NOT guarantee the arrival time of the dress. Interpret this to, you are purchasing a dress 6-8 months before your wedding, there is no guarantee it will be in in time for alterations. Also, they like to order dresses bigger than needed so you then have to give them more money for alterations. Once you have one issue with this store, the staff turns on you, those nice smiles you were once greeted with then turns into snobbish and rudeness! If you want to be stress free, buy your dress somewhere else! They do not guarantee anything which includes the quality of their alterations.

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The selection of bridal gowns was fabulous. I have to say that this was the only place I got really great service so far. I will probably return to purchase my gown, as I found three that I absolutlely LOVED. I was not upstairs to view the bridesmaids dresses.

4
★★★★☆

The selection of bridal gowns was fabulous. I have to say that this was the only place I got really great service so far. I will probably return to purchase my gown, as I found three that I absolutlely LOVED. I was not upstairs to view the bridesmaids dresses.

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I visited Victorian Bridal when shopping for bridesmaid dresses. Although they had some dresses I didn't find that they had a huge selection of dresses for bridesmaids. A friend of mine also had a problem with the Victorian which I heard about after I visited there and it turned me away from them. She received her bridesmaid dresses the day of the wedding when she was told that they would be ready way before then.

3
★★★☆☆

I visited Victorian Bridal when shopping for bridesmaid dresses. Although they had some dresses I didn't find that they had a huge selection of dresses for bridesmaids. A friend of mine also had a problem with the Victorian which I heard about after I visited there and it turned me away from them. She received her bridesmaid dresses the day of the wedding when she was told that they would be ready way before then.

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