Audio Sensations

★★★★★
  • 344 N Pottstown Pike

    Exton, PA 19341

    Map & Directions
  • 610-363-8999

About Audio Sensations

Details
Hours
Mon 12pm-4pm, Tue-Fri 10am-6pm, Sat 10am-5pm

Automotive

Automotive
More choices in Exton:
Resultset_next

Reedman Toll Chevrolet of Exton

421 W Lincoln Hwy Exton, PA

Resultset_next

Advanced Automotive Service Center

259 S. Whitford Rd. Exton, PA

4.5238 21
Hi! Sign in to let us know how Audio Sensations was?
Write a Review
.

The WORST customer service experience!! Would NEVER recommend anyone! I made an appointment for a remote start to be installed - they canceled and rescheduled - I was told they would need my car all day - I dropped it off @ 10am and by 4:30 still no call and they close @ 5pm. I called and was told my car should be done in 30minutes - Got there at 5:15 and sat for 2hours only to be told that the technician was having trouble setting up the remote! It was after 7pm at this point and they simply gave up blaming their inability to complete the install on a "pontiac" thing - and sent me home minus the remote start. I contacted pontiac to verify this and they gave me a name on a reputable place in west chester - I went to them and in LESS than 2 hours had not only the remote start - but they gave me TWO which Audio Sensations would only give ONE - and they added a trunk unlock as well. This clearly shows that this business should NOT be in this type of business!!

1
★☆☆☆☆

The WORST customer service experience!! Would NEVER recommend anyone! I made an appointment for a remote start to be installed - they canceled and rescheduled - I was told they would need my car all day - I dropped it off @ 10am and by 4:30 still no call and they close @ 5pm. I called and was told my car should be done in 30minutes - Got there at 5:15 and sat for 2hours only to be told that the technician was having trouble setting up the remote! It was after 7pm at this point and they simply gave up blaming their inability to complete the install on a "pontiac" thing - and sent me home minus the remote start. I contacted pontiac to verify this and they gave me a name on a reputable place in west chester - I went to them and in LESS than 2 hours had not only the remote start - but they gave me TWO which Audio Sensations would only give ONE - and they added a trunk unlock as well. This clearly shows that this business should NOT be in this type of business!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The salesperson at Audio Sensations was very helpful and knowledgable. I purchased A rear DVD system for my car that other places said they could not do because I have a sunroof. The installation looks great !!!\r
The installer took time

3
★★★★★

The salesperson at Audio Sensations was very helpful and knowledgable. I purchased A rear DVD system for my car that other places said they could not do because I have a sunroof. The installation looks great !!!\r
The installer took time

Pros: Very knowledgable

.

This is obviously a disgruntled employee, as he states in other reviews around the web. To start with, the chicken nugget behind the counter happens to be the owner, who has more experience than probably 90% of the electronic stores out

3
★★★★★

This is obviously a disgruntled employee, as he states in other reviews around the web. To start with, the chicken nugget behind the counter happens to be the owner, who has more experience than probably 90% of the electronic stores out

.

Horrible place to go. Wish I never spent a dime in this place. Sold me what they had in stock not what I wanted. They saw me as a dollar sign coming thru the door. The person I dealt with she seemed fake with artificial genuine quality

3
★★★★★

Horrible place to go. Wish I never spent a dime in this place. Sold me what they had in stock not what I wanted. They saw me as a dollar sign coming thru the door. The person I dealt with she seemed fake with artificial genuine quality

.

Just had a big system installed in my car. I bought everything from audio sensations, I did the Internet thing on one of my last cars thinking I was saving money, not so. After a defective amp, weeks later blown subs paying to have removed

3
★★★★★

Just had a big system installed in my car. I bought everything from audio sensations, I did the Internet thing on one of my last cars thinking I was saving money, not so. After a defective amp, weeks later blown subs paying to have removed

.

Wow, where do I start? I guess I am partially to blame because I should have listened to everyone who said not to go here. But I figured, how bad could it be? It's a simple audio install right? Well, I made a mistake. Their install

3
★★★★★

Wow, where do I start? I guess I am partially to blame because I should have listened to everyone who said not to go here. But I figured, how bad could it be? It's a simple audio install right? Well, I made a mistake. Their install

.

I had $2,500 to spend on a sound system a couple years back and figured Audio Sensations would be the place to go. Boy, was I wrong.

I ended up going with the following based on their recommendation for the best sounding system for the

3
★★★★★

I had $2,500 to spend on a sound system a couple years back and figured Audio Sensations would be the place to go. Boy, was I wrong.

I ended up going with the following based on their recommendation for the best sounding system for the

.

I usually don't write reviews, but I felt compelled to compliment Jon and his team at the Exton location for making great equipment recommendations and doing excellent installations. This summer, they did an amazing job on my Yukon XL (head unit, amp by-pass, front and rear speakers). Last week, they did an install in my wife's mini-van that absolutely exceeded my expectations.

I highly recommend Jon and the Exton location to anyone looking for fair prices and a superb installation experience. My third car will be going in January for a new rig!

2
★★★★★

I usually don't write reviews, but I felt compelled to compliment Jon and his team at the Exton location for making great equipment recommendations and doing excellent installations. This summer, they did an amazing job on my Yukon XL (head unit, amp by-pass, front and rear speakers). Last week, they did an install in my wife's mini-van that absolutely exceeded my expectations.

I highly recommend Jon and the Exton location to anyone looking for fair prices and a superb installation experience. My third car will be going in January for a new rig!

.

Simple XM Radio install. Wires showing, took two days to install, very rude service. Go anywhere but here.

0
★☆☆☆☆

Simple XM Radio install. Wires showing, took two days to install, very rude service. Go anywhere but here.

Pros: Close to Home

Cons: Poor install and customer Service

.

great people with professional advice .plus they are intelligent like me.the got alot of parts. they are way better than best buy.i was looking for wire harness for my bmw.nobody had it but of course sensationals had it thanks alot guys ur the best

5
★★★★★

great people with professional advice .plus they are intelligent like me.the got alot of parts. they are way better than best buy.i was looking for wire harness for my bmw.nobody had it but of course sensationals had it thanks alot guys ur the best

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The guys there are very knowledgeable about the product they sell and the cars they install them into. When I first got my Scion Xd (a pretty uncommon car) it had only been out for 6 months, and these guys were ready and able to hook up my sub. Years later/ many modifications later, I'm still going to these guys for their top notch customer service and professional installs.

Also just the other day I had a few things installed, it was done so well, you can't tell weather these guys did it or if Toyota did it. Many thanks to Jon and Rodney for their awesome work, can't wait to modify the wife's car!

5
★★★★★

The guys there are very knowledgeable about the product they sell and the cars they install them into. When I first got my Scion Xd (a pretty uncommon car) it had only been out for 6 months, and these guys were ready and able to hook up my sub. Years later/ many modifications later, I'm still going to these guys for their top notch customer service and professional installs.

Also just the other day I had a few things installed, it was done so well, you can't tell weather these guys did it or if Toyota did it. Many thanks to Jon and Rodney for their awesome work, can't wait to modify the wife's car!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The guys there are very knowledgeable about the product they sell and the cars they install them into. When I first got my Scion Xd (a pretty uncommon car) it had only been out for 6 months, and these guys were ready and able to hook up my sub. Years later/ many modifications later, I'm still going to these guys for their top notch customer service and professional installs.

Also just the other day I had a few things installed, it was done so well, you can't tell weather these guys did it or if Toyota did it. Many thanks to Jon and Rodney for their awesome work, can't wait to modify the wife's car!

2
★★★★★

The guys there are very knowledgeable about the product they sell and the cars they install them into. When I first got my Scion Xd (a pretty uncommon car) it had only been out for 6 months, and these guys were ready and able to hook up my sub. Years later/ many modifications later, I'm still going to these guys for their top notch customer service and professional installs.

Also just the other day I had a few things installed, it was done so well, you can't tell weather these guys did it or if Toyota did it. Many thanks to Jon and Rodney for their awesome work, can't wait to modify the wife's car!

Pros: They know thier stuff.

Cons: None.

.

audio sensations has been at the top of my list for car audio for quite sometime now. i have taken 4 cars there and never had a proublem with the install or price. I will continue my buisness with audio sensations in exton for as long as they are opened.

5
★★★★★

audio sensations has been at the top of my list for car audio for quite sometime now. i have taken 4 cars there and never had a proublem with the install or price. I will continue my buisness with audio sensations in exton for as long as they are opened.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I'll tell you off the bat, the manager that was snotty, is no longer there. John is now in charge and he knows his business. I've been taking my vehicles to them for over 10 years and they have always taken care of me and my vehicles. I wouldn't hesitate to tell anyone to go there.

2
★★★★★

I'll tell you off the bat, the manager that was snotty, is no longer there. John is now in charge and he knows his business. I've been taking my vehicles to them for over 10 years and they have always taken care of me and my vehicles. I wouldn't hesitate to tell anyone to go there.

Pros: The only place I'll let touch my cars

Cons: None

.

These guys have done work on 3 cars for me at their Pottstown location. I will continue to bring my car audio and detail business to them. Andy made sure I got a fair price on the units and John made sure the installs were the way I wanted.
One of the installs was in a new car and was ordered through the dealer. The dealer told them I wanted a Sirius tuner, so that's what they put in ( I wanted XM). After trying Sirius for a while I decided Sirius was not for me (interface on Pioneer AVIC, not good) and that I wanted XM instead. Andy did the exchange at no charge to me. Now the system is awesome. This is just one example from the 3 cars I've had done at Audio Sensations.
Let's face it when your working with electronic parts it is inevitable that at sometime, something will go wrong, but rest assured Andy and his crue at Audio Sensations will make sure the deal is a good one for you and that is why I will be going back for my next stereo.
One more thing.....For another car I bought a stereo "cheaper" online and had it installed at a "big chain" and by the time you added all the install charges, it cost me more than if I would have gotten it from Audio Sensation in the first place.

2
★★★★★

These guys have done work on 3 cars for me at their Pottstown location. I will continue to bring my car audio and detail business to them. Andy made sure I got a fair price on the units and John made sure the installs were the way I wanted.
One of the installs was in a new car and was ordered through the dealer. The dealer told them I wanted a Sirius tuner, so that's what they put in ( I wanted XM). After trying Sirius for a while I decided Sirius was not for me (interface on Pioneer AVIC, not good) and that I wanted XM instead. Andy did the exchange at no charge to me. Now the system is awesome. This is just one example from the 3 cars I've had done at Audio Sensations.
Let's face it when your working with electronic parts it is inevitable that at sometime, something will go wrong, but rest assured Andy and his crue at Audio Sensations will make sure the deal is a good one for you and that is why I will be going back for my next stereo.
One more thing.....For another car I bought a stereo "cheaper" online and had it installed at a "big chain" and by the time you added all the install charges, it cost me more than if I would have gotten it from Audio Sensation in the first place.

Pros: Friendly, Knowledgeable, Get it Right

Cons: limited demo stock (still more than Best B)

.

I read the other reviews for them after I dropped my car off. Kinda scary even though the consensus was positive. No worries folks! They did the job as promised, on time and for less than the original estimate. To me that means they not only met my expectations, they exceeded my expectations. If you have to wait for your vehicle there are plenty of good places to shop or eat in easy walking distance.

Not to mention that the total for parts and labor was about 10% of the quote I got from the Mercedes dealer.

2
★★★★★

I read the other reviews for them after I dropped my car off. Kinda scary even though the consensus was positive. No worries folks! They did the job as promised, on time and for less than the original estimate. To me that means they not only met my expectations, they exceeded my expectations. If you have to wait for your vehicle there are plenty of good places to shop or eat in easy walking distance.

Not to mention that the total for parts and labor was about 10% of the quote I got from the Mercedes dealer.

Pros: PROFESSIONAL SALES AND SERVICE, TOP PARTS SELECTION

.

The salesperson at Audio Sensations was very helpful and knowledgable. I purchased A rear DVD system for my car that other places said they could not do because I have a sunroof. The installation looks great !!!
The installer took time to show me how to operate the system, Everybody at Audio Sensations was very helpfull, I will recommend them to all my freinds.

2
★★★★☆

The salesperson at Audio Sensations was very helpful and knowledgable. I purchased A rear DVD system for my car that other places said they could not do because I have a sunroof. The installation looks great !!!
The installer took time to show me how to operate the system, Everybody at Audio Sensations was very helpfull, I will recommend them to all my freinds.

Pros: Very knowledgable

.

THESE GUYS ARE GREAT. I HAD 2 REMOTE CAR STARTERS INSTALLED AND THEY WERE BY FAR THE BEST PRICE AND CERTAINLY THE MOST NOWLAGABLE. I AM NOW GOING BACK TO GET A NAVIGATION SYSTEM PUT IN MY CAR. I WAS REFERRED BY A FREIND AND I AM GLAD I WENT TO THESE GUYS.

2
★★★★★

THESE GUYS ARE GREAT. I HAD 2 REMOTE CAR STARTERS INSTALLED AND THEY WERE BY FAR THE BEST PRICE AND CERTAINLY THE MOST NOWLAGABLE. I AM NOW GOING BACK TO GET A NAVIGATION SYSTEM PUT IN MY CAR. I WAS REFERRED BY A FREIND AND I AM GLAD I WENT TO THESE GUYS.

Pros: VERY KNOWAGABLE STAFF

.

Avoid this place at all costs. I've installed several remote start systems in my own vehicles. This time I just didn't have time so I shelled out the extra dough to have it professionally installed. This was not a professional installation. After $300 dollars spent I have a remote start that works from a max of about 40 feet from the vehicle, no hood pin safety switch installed, my trunk-pop switch inside the car no longer works, and the alarm goes off constantly with no way to turn it off. I have to wait for it to time out. In addition, they gave me no owner's manual with my unit. I had read some bad reviews on this place but chose to ignore them figuring they were just the few unhappy customers. Not the case, these guys don't give a darn about repeat business. I'd take it back to be fixed, but I don't want these guys anywhere near my vehicle.

0
★☆☆☆☆

Avoid this place at all costs. I've installed several remote start systems in my own vehicles. This time I just didn't have time so I shelled out the extra dough to have it professionally installed. This was not a professional installation. After $300 dollars spent I have a remote start that works from a max of about 40 feet from the vehicle, no hood pin safety switch installed, my trunk-pop switch inside the car no longer works, and the alarm goes off constantly with no way to turn it off. I have to wait for it to time out. In addition, they gave me no owner's manual with my unit. I had read some bad reviews on this place but chose to ignore them figuring they were just the few unhappy customers. Not the case, these guys don't give a darn about repeat business. I'd take it back to be fixed, but I don't want these guys anywhere near my vehicle.

.

Did a great job installing everything. The manager is horrible and that is why I gave them 2 stars. He was sopposed to get some information for me after my install I called every other day trying to get an answer always getting a run around. So after a week and a half I went down to get a refund for the product and he tells me I'm a j erk. You should never call a customer a j erk especially when it was his fault I came in for a refund. I've spent close to $7000 grand at the Exton location. Never again and no one I know will got there again. He was right I am a j erk for spending that much money there.

1
★★☆☆☆

Did a great job installing everything. The manager is horrible and that is why I gave them 2 stars. He was sopposed to get some information for me after my install I called every other day trying to get an answer always getting a run around. So after a week and a half I went down to get a refund for the product and he tells me I'm a j erk. You should never call a customer a j erk especially when it was his fault I came in for a refund. I've spent close to $7000 grand at the Exton location. Never again and no one I know will got there again. He was right I am a j erk for spending that much money there.

Pros: great job installing, very knowledgeable

Cons: Customer Service, the manager, getting them to return a call

.

Andy and his installers have done 4 systems for me over 10 years. From top of the line in my mercedes to economy in my pick up truck. Always a great selection, prompt service, good prices....and lots of thump....

2
★★★★★

Andy and his installers have done 4 systems for me over 10 years. From top of the line in my mercedes to economy in my pick up truck. Always a great selection, prompt service, good prices....and lots of thump....

Pros: much better service than electronics mega stores

Cons: very popular so there can be a delay in installation

 

Wait, you're the expert.

If you've been to or used Audio Sensations, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review