I had got a gift certificate for Mothers day last year& just recently had time to use it. I had a great day relaxing at the Rescue Spa. I got a manicure & Pedicure. Best one I ever had. I will be back for future spa needs. Might try a massage next time. Worth the trip from south jersey!
I'm a spa lover and my job requires that I travel frequently between coasts. I had the pleasure to visit this spa and booked both a body wrap and facial. I had Linda who performed both services with such care that I truly felt she mistook me for some celebrity. The service was impeccable and both were so soothing I considered just going back to my hotel and getting a good nights sleep even though it was only 3p.m. when we finished. The cost was comparable to most high end spas but when I consider the service rendered I would have happily paid more.
PROS: Educated me thoroughly about products but no pressure to buy
CONS: she is booked so don't call "on the fly" for an appointment
My first pedicure experience at Rescue was just wonderful. Several months ago, I thought I'd try a facial since they got good press.
It wasn't the best , it was OK. I purchased a lipstick and spoke afterwards with the woman who gave me the facial. I spoke with the cashier. That's three people!.................Not one of them told me that I had product that was not wiped off after my treatment. I was shocked when I got home to see what I had been walking around town with, under my nose.
I get the feeling that if you are part of the "IN" group, your reception is much warmer.
The worst part.............rather than give them a bad review for all to see, I wrote to them about my experience. Not a word back to me.
Alicja is an extremely gifted massage therapist. I have long-standing spine issues and I see Alicja regularly for deep-tissue massages.
Unlike other massage therapists that have a routine they hardly deviate from, Alicja *acutally* listens to what your specific problem areas are and alters her treatment plan accordingly. No more telling your therapist that your low back hurts and they work on your arms / upper body for half of the time.
Some people in this world have a "calling" and I believe that Alicja's is massage therapy. She truly cares about her clients and their well-being. It is refreshing to see someone truly passionate about what they do.
Alicja is a rare find and exceptionally talented. I've had massages all over the world and I have to say that Alicja is second to none.
Keep up the great work, Alicja!
I had a few positive reviews about this place and was looking forward to going (i had received a $100 gift certificate as a gift.....if it was my own money I would have demanded a refund and walked out in 5min). However, this place was SO bad I was stunned. I have warned everyone I know that gets these services to make sure to avoid this place!!!
They didn't have to be really friendly, but you shouldn't be treated with contempt when you go to a spa!!
I would have complained to the manager/owner, but she just talked on her cell phone the whole time and didn't seem to really care anyway so i didn't bother. You can get so much better service and treatment from people who actually know what they are doing for much less. Here is an indication of what kind of place this is: they sell nice products there, but in the dressing area they have Tre semme and a few other cheap products that you can get at CVS for their clients to use. WHO DOES THIS????
I arrived 10min early for my appointment and was assigned to a woman named Venus for a massage. Within a few minutes it was VERY apparent that she had little experience giving a massage. SHE CONSTANTLY HAD TO BE REMINDED WHAT WAS A MUSCLE AND WHAT WAS A BONE!!!. She definitely seemed to hate what she was doing.....not a relaxing experience. She also had hot stones but she had no idea how to use them. It was clear that she had no idea what she was doing--I have had students with little experience give me a massage that were much better. Then after she put on the hot stones, she told me to get dressed right then while she waited for me outside the door (this is after 10min of what was supposed to be a 1/2hr massage). The hot stones were the only relaxing thing about the whole experience and she wanted me to get up right away?!? Every time i have had a massages done somewhere they let you lay down for awhile, but apparently not here. I get dressed and then I am served warm tap water with lemon. She seemed impatient with me for taking too long to get up and get dressed. This was a $50 massage.....I was going to get my 1/2 hr whether they liked it or not!!!
I wanted to leave right then, but i thought I should use the rest of of gift certificate. The "deluxe" pedicure I received ended up looking pretty good and did last a long time, but the woman who performed it was much too rough even after I asked her to be more careful repeatedly. She was in such a hurry even though there was only one other customer in there. This is what you get for a $50 deluxe pedicure: they soak your feet for a few minutes, gouge you with clippers and nail files then paint your toe nails. Again, I have had much better service for $15. These people would be better off working on cars because they don't seem to like people very much!
Linda's hands are magical and my skin is the proof. She gives the BEST facials and her product references are on point!!!!
Less than a year ago I started getting facials with Tierza! She gives the best facials! I'm no longer hiding my pimples with makeup and my skin is now smooth and glowing, it's really amazing!
She talks with me at the beginning of every facial about my worries and any changes in my skin, she always tells me what to expect and how long it might take to get results. Products are a must, they're awesome! She has made me feel hopeful about my skin for the first time in a long time, I had been to so many Derm's who never seem to take my acne seriously. Now I'm a true blue believer in Rescue!
Ps. the reception girls have always been really nice and helpful too!
Thanks Rescue, see you soon!
My friends and I have been visiting the spa for many years during our annual "girl's weekend". I would best describe it as comfortable, serene and cozy ( the bathroom/locker area could be larger). I had a massage with Andrew. He did a great job and I heard the same comment from the person prior to me. I would say that the requested swedish massage was a bit more on the deep-tissue side....although Andrew did ask me if the pressure was appropriate for me...so I believe that he would have adjusted had I asked him to do so. I appreciated the fact that he did not initiate "small-talk" during my time of relaxation! I have seen several reviews stating that the front desk people are rude. Over my many years visiting, they have been nothing but pleasant. I also very much enjoyed my complimentary cappuccino while waiting.
Rescue Spa is heaven - the glowing complexion that comes from Donna's hands, potions and treatments; the total relaxation and healing of Andrew's massage; the picture-perfect long lasting manicures and pedicures that Anna Marie delivers and the bright smile and cool efficiency with which Michelle greets you on the phone and at the elevator door. Rescue is an oasis of healing, relaxation and magic in the middle of bustling down-town. It is simply put, one of my very favorite places in all of Philadelphia.
I should have stayed home and run ice cubes down my back then beat myself with a steel hammer and I would have felt better when it was done. The best thing about this massage was that it was over.
I am still in pain.
So I've been to all the usual suspects in the city trying to find a nail tech who knows what they are doing. I'd pay any amount of money for my cuticles not to fray after 2 days and for my polish to stay on for at least 5 days. Now I don't have to offer my first born any longer...RESCUE RITTENHOUSE and SALLY have intervened! For a meer $25 and a few days notice, I leave with meticulously cleaned nails and cuticles and polish that stays on until Sally takes it off the next week. Gina and Anna Maria are excellent too!
Cons: hard to get appointments
I had an intense facial with Monika. I thought I would leave all red and puffy because my skin was sooo bad, but I left glowing and got compliments from strangers on my skin!
Monika was very informative and gave me great advice on my skin care regime. I will definately be back for a facial with Monika K.
Pros: professional, relaxing
I went for a facial with Tirzah at Spa Rescue after finding out about them ... and was blown away. The facial definitely improved the appearance of my skin... but more than that it was relaxing. I was pampered with steamy towels, masks, and lotions ... all topped off with light massage. I felt as though my skin received expert attention specific to my skin care needs, not just something the spa likes to sell, and that the products used and suggested made a HUGE difference. I would go back to improve my appearance... I would also go back to treat myself. Tirzah took excellent care of me and the products she recommended have continued to improve my skin the more I use them.
Pros: Glowing skin, expert advice, most relaxing thing ever
I had facial with Monica, very attentive, pleasant simply wonderful person. She gave me amazing massage which left my face relaxed the way I never knew it could. She removed all black heads that bothered me and used products to minimize visibility of my pores. Monica gave me excellent advice on skin products! She recommended P50 toner to balance PH of my face and I am extremely happy with the purchase.
If i may say money well spent on service and product!
Best facial I ever had and I get them every 2 months due to my skin condition.
Monica has my two thumbs up. I will be back again soon.
I recently spent a day @ Rescue for the 1st time. This was my first time ever getting a facial or a massage. The facial was a amazing and quite relaxing. The massageon the other hand was slightly painful and at times uncomfortable. Unfortunately, I would never return again due to the disruption caused by the dog barking several times during both services. If I'm paying $200 to for a service it should be tranquil... Dogs should be confined to your home or a dog park, not a place of business!
I recently went to Rescue for a spa day with my partner. We had massages and facials scheduled. This was my second visit with Rescue. The services were GREAT. My visit however was tainted by the dog barking in the reception area. During both my facial and my massage I could hear the dog yipping several times. Aren't Spas supposed to be quiet and relaxing? On my first visit with Rescue the yipping dog could be heard as well. I will not return to Rescue again for this reason. The first time I could let go but a second time forget it. If I am paying for a Spa service it should be perfect from beginning to end and a quiet serene atmosphere is a key component. A dog, especially a dog that barks, does not belong in a spa!!
I visit Rescue monthly, it has a calm serene feel with nice scents...
Mostly I love the services I receive from there.
My facials are first class,
Erica is very gifted and has a touch and presence that is calming and she shape eyebrows too..
I have seen Anna Marie for a manicure and pedicure several times and have never been disappointed. She is down to earth and very talented at what she does. Her polishes last longer then any other place (several weeks - no chipping!) and she even mixes her own unique polish combinations so you have a one-of-a-kind color. I highly recommend this place and their services!
Pros: great service and lots of options
Cons: crowded waiting area
After raving to my friends about my experiences at Rescue (with Samantha I might add) I was surprised by the review I read. I have had 2 facials with her and waxing...all great experiences. She made suggestions as I woud expect (finally a serious skin care spa in this city!). My skin was happy, glowing and begging for more! Hate to say it but maybe she was trying to tell you something your friends won't...like you need a lip/chin wax. I agree regarding the little dog, barks too much, snaps at people. Keep up the great work!
Pros: highly trained, quality products, location
Cons: dog, pricey
I've had several facials all over the US and this was the worst I've ever experienced. I had Samantha who left my skin extremely dry and I was red for much longer than I should have been. The aromas she used had awful smells and she tried to push products and more of her services on me. I will not be retunring here and would suggest others stay away.
Also, the atmosphere was less than relaxing with a dog running around, vaccuming going on while I was waiting on the couch and I saw two large water insects in the tiny lockeroom.
Pros: I guess the water tasted ok....
Cons: Ambience, Service, Quality
Having been to some of the best spas around the world I consider myself lucky to have Rescue in the area. The environment of Rescue is one that is both welcoming and relaxing. One of their CMT?s, Heidi, gives one of the best hot-stone massages that I have ever had. I find her technique to be very thorough and she approaches her clients in an individual and attentive manner. Heidi takes a very holistic approach to her clients that I find is quite rare these days and the result is a massage that leaves you both relaxed and energized at the same time.
Pros: Attentive staff, clean and open space
I got a facial done here and my face was all red and dry when I was done. Plus, the service was terrible! worst experience of my life--i do NOT recommend coming here for a facial.
Avoid Linda for a bikini wax. She clearly doesn't want to be doing them. Find someone who specializes.
I've had massages all over the world and have never had a better experience than with Heidi. She is gifted and inituitive, and completely attuned to her clients' wishes and needs. Rescue is a well-designed, lovely space, although the front desk could be more attentive and welcoming to clients.
I had a massage with Doreen and she was excellent. I've had a fair amount of bodywork over the years (including treatments at the Cornelia Day Spa) and she is top tier. I can't vouch for any of the other services but the spa is clean, elegant with unpretentious service. Hope to go again--
Pros: staff knows what they're doing
I'm not sure what happened when the previous reviewer had her facial with Linda, because she is by far the most attentive and quality facialist I have ever had. And she spends a good amount of time doing massage my shoulders and arms while creams or masks are on my face, making the whole experience as pleasant and relaxing as a massage. She gives me excellent advice on products - what is worth the cost and what to skip. She does a thorough examination of my skin and spends time lavishing your skin with fabulous products that make you look wonderful when you leave - not like you just got picked apart - and for days beyond. And the products and tips she's given me are so wonderful and my skin has never looked better. I don't have problem skin, so I can't speak to her ability to deal with acne, but I know that she is careful not to "pick" at blemishes, and instead shows you how to take care of your skin (and breakouts) for the long-term. I've been to nice salons all up and down the east coast, and I am now a Linda loyalist.
Pros: Facials, pedicures, manicures, ambience
Cons: Not cheap
I love massage. I've been to most of the spas in philly always a little skeptical that it will be good.
Out of the 4 therapists that have worked on me at Rescue all were exceptional.
They each specialise in different things so it's never a lack luster massage.
Park at Latimer and 15th for$10 a day and they stamp your ticket downstairs at the front desk.
I like to sit in the steam room before I get started but you have to wait for it to heat up.
Pros: Experienced staff
Cons: rittenhouse area
I was just at Rescue Rittenhouse yesterday for my facial with Linda. My facial with Linda was below average. First, she bascially made me put my head all the way to the top of the table, my neck was cramped and uncomfortable as it hung off the end of the table the entire time. Secondly, Linda's cell phone went off TWICE during my facial. Now, when you walk in these places they ask you to silence your phone, your think their employee would have to obey the same rules. I could not believe it. How unrelaxing!! She did not get all of pimples, she missed nearly half of them. And to top off this average facial, she applied some cream on my face and left the room for about 5 minutes. There was no rubbing of the arms or shoulders during those 5 minutes. If I want to leave a cream sitting on my face and be left alone I can do that at home while listening to my cell phone go off. This place is losing their standards!!!
Pros: private rooms
Cons: cell phone ringing and parking
I am a weekly massage client and have been to various center city spas as well as spas around the country. i was eager to try rescue since i had read about so many fabulous reviews. I must say that Gina gave me, probably the best manicure and pedicure treatment that I have ever experienced. her work is detail oriented and her attention to customer service is remarkable. I had the absolute pleasure of getting a facial and sugar scrub by vanessa. AMAZING and so relaxing. she was kind and sweet and truely paid attention to my skin needs. her recommendations were terriffic, and i could have fallen asleep i was so relaxed and at peace. i would go back to both of these women in a heartbeat. on the other hand, my massage experience was a dissappointment. Every week i get a massage and this week my therapist was out of town. I tried michelle and was not happy with this massage. I like a deep yet relaxing and calming massage. her strokes were so fast that i felt unable to rest. i felt like i was going to get swept off of the table. the entire time it felt as though she was rubbing bone to bone rather than hand to muscle. it was uncomfortable and i was unable to relax at all. she is probably very talented as it seems she has a huge client base including professional athletes, but personally, i like a massage where i feel relaxed and this was not that type of swedish massage. i was not even able to close my eyes. Overall, the spa is beautiful and i would go again. the service was kind and generous. the changing rooms were a bit small and confining, but again, cozy and quaint, and very clean. the girls at the front desk called you by name which was very comforting. the spa is everything it should be, i just did not enjoy this massage experience- very very sore the next day and my whole body is in pain..even my bones.
Pros: ambiance, customer sevice, facial, manicure, pedicure, makeup, scrub
I totally agree with 2007 Philly Style Magazine- Gina is the best at mani's & pedi's! I have been to Gina on a few occasions; and each time she makes my experience relaxing and enjoyable. She is always very friendly and gives you her full attention. Gina is the only person that has given me a pedicure that has not put me on edge (im a naturally VERY ticklish). Go to her and she will make your hands and feet look flawless!
Pros: relaxing atmosphere; talented staff
Cons: the owner walks around staring at people and looks miserable
I moved out of Philadelphia almost a year ago and still make the trip downtown for my spa services at Rescue. All of the staff there is wonderful - friendly and personable and make you feel so comfortable. Lind gave me th most amazing facial I ever had... I did the "wedding ready" facial package - saw her three times before my big day and my skin felt and looked so good I couldn't believe it. She made great at-home skin care recommendations without pushing Rescue's products on me. Nevis did the most beautiful job on my makeup for my wedding. She takes her time but it is well worth the wait. The spa service I take advantage of the most is getting waxed. Rachel is fantastic and makes getting a brazilian bikini wax and experience I (almost) look forward to. She also dyes and waxes my eyebrows to perfection.
Pros: The treatments are top notch esp. facials, wax and make-up/
Cons: not the kind of place you go to "hang out" between or before/after treatments.
I own a highly successful day spa in Short Hills, NJ so I am more than familiar with spa services. While conducting business in Philadelphia I decided to try Rescue Spa having heard some buzz.. The spa itself has a nice esthetic although I was not impressed with the waiting area's proximity to the toilets or a little barking dog who does not appear to be trained to be around the public. I was booked with Linda and had a facial which was well thought out with attention to detail which I find quite uncommon in this industry nowadays. Her client focus is a gift that cannot be taught. My skin was glowing afterwards with no redness or irritation. It is not my practice to poach upon other spa owners but if she ever moves to North Jersey she has a position waiting for her.
Pros: Very personalized
Cons: Barking Dog
Quite an unpleasant experience which is really not what I had expected from Rescue. After reading many reviews about this spa I decided to try it on my visit to downtown. Well the owner,a polish woman, was rather rude and quite cold. The massage was 2nd rate-at best, and the facial-well let's just say it was a facial.
I cannot understand all the glowing reviews about Resuce-it is quite 2nd tier-maybe third tier!!
Cons: rudeness,poor services and a rather long wait
I have been there maybe 4 times, and every time, I receive a facial of exceptional quality from Linda. My skin feels velvety soft, and what's amazing is that it lasts for days. Trust and believe, I will be back!!
Pros: Esthetician who knows skin
Love this place. I received the best facial ever. This place gave me one of the best facials I ever had. It?s not the "leave you in the room with a mask on" just to use up some time. She answered all my questions. Explained in terms I would understand and not throw ?buzz? words at me. She's such a great facialist, communicator as well as an educator. Thanks Erica. I also got a massage too. It was great!
Pros: Great service and value
Cons: None so far
I' m from Paris, France and came across this spa from being in the Medical Towers Building. When the elevator doors opened I was shocked to see Biologique on their shelves.. Being in the restaurant business I asked around who is a great esthetician from Rescue.. I called immediately and booked a facial with ERICA...Everything that was said about her was 100 percent true plus more... She is highly skilled and very patient and adds things on during the facial. I left hair free, skin radiant and eyebrows to die for...with tint and shape...I loved everything and will be back on a regular basis... GO SEE ERICA FOR A FREE CONSULTATION
Great experience! I just moved from another city, and didn?t know where to go for eyebrow waxing, as it can be scary to trust someone new. I wasn?t sure if I was going to find a spa as good as the one I frequented in Chicago. I read complimentary reviews, and decide to try this spa. Michelle M. was great?.she was meticulous, and I was very happy with the results. I will return to this spa for my eyebrows, and might try their other services, too.
Pros: Atmosphere, Customer Service, Skilled staff
I am getting married this month and after talking and after visiting 5 skin care people in 2 states for consultations I decided on Linda at Rescue. She did not rush me through my consultation (which was free) and really listened to my concerns. I cannot say enough about what she did for my skin which took 3 facials to achieve over a 4 month period. I bought products and for once really understood why I was using them and what to expect from them. She gave me her email address and told me contact her with any questions I have about my skin or the product. AND if the products didn't do as promised we'd try something else no risk to me. Premium service. Does this happen anymore anywhere??? My skin was NOT good when I came to her. Now people I don't even know tell me I have a nice complexion. My makeup
artist for my wedding has got the easiest job in the world. My mom is now coming to Linda and I am a fan for life.
Pros: Really personalized service. Nice steam shower
Cons: a yappy little watch dog
My boyfriend sent me here to be rescued from work and school and it is by far the best massage I have ever received. (Alexander). I think it was the little extras, I got a mini exfoliating lotion on my feet and then he worked on getting all the knots out in my shoulders and upper back, the oil was warm and he wiped the excess oil off afterwards with nice hot towels. I also got a unique cookie and candy snack afterwards while waiting for my facial. I had my facial with Michelle Martin and it was very relaxing, my skin is ultra sensitive but her extractions didn't really hurt which is great. I didn't feel pressure to buy any products but she did make one recommendation and I agreed so I bought some exfoliating pads for my face. The only thing that made me uncomfortable were the women going in and out of the dressing room without closing the door while I was getting dressed and putting my make up on...there wasn't a separate room to change in only a screen to change behind. I am already thinking about my next appointment and what I'm going to get. Also, I've been to a lot of salons where the aesthetician and massage therapist would not stop talking but this was amazing, they were friendly but not overly talkative so that I could just relax and drift away from the bustling city. I can't wait to go back.!!
Pros: wonderful staff; even staff who aren't working on you were pleasant
Cons: parking, dressing rooms not really "private"
FROM THE MOMENT OF WALKING IN AND BEING APPROACHED TILL I LEFT EVERYTHING WAS PERFECT.. BEAUTIFUL ATMOSPERE, SMELLS DELICIOUS, UNIQUE SNACKS AND DRINKS...MY FACILIST ERICA COULDN'T HAVE DONE A BETTER JOB: FROM MASSAGE TO SCENTS TO TIGHTENING MY SKIN AND WAXING, I LEFT HER ROOM FEELING YOUNGER AND LIKE A NEW PERSON... CANT WAIT TO GO BACK
Great place for waxing.. Erica's technique is skillful and artful.. never had better brows and always get complements on them...
Nives Riddles is the best! I was expecting perfection for my wedding day makeup and thanks to Nives, with her deliberate and patient touch, I never felt (or looked) prettier. I am not a makeup person so having an amazing makeup artist was essential. The foundation was flawless (as was my spotty complexion!) and the makeup looked great all day, long into the night. Plus, looked amazing in pictures. Nives is kind, calm, and a gifted makeup artist.
Michelle Martin is working in Philly again and I couldn't be more excited about it. She is truly gifted in the art of eyebrow shaping.
I was laying on the facial bed thinking this esthetician is unreal I've never had such a great facial. Later as I was changing I saw this little award in the corner of the room from Style Magazine for Philly's Best Facial. Linda was the recipient. She's low key and lets her work do the talking. My skin never looked so radiant! The spa should be bragging about her but I will. I've told all my friends!
Pros: linda has a very soothing personality
Cons: an abrasive loud desk manager
This is a superior spa. The staff is highly trained and the services are all doen to perfection.
Unlike other places in downtown,Rescue leaves you feeling refreshed and exhilerated,not scammed!
If you want a true urban spa -- this is it. You are not asked to change in a dressing area and don't have a chance to use true spa luxuries, like steam, sauna, dip pools, etc., but you're in on time, out on time and you get great results. I would have expected for my face to be red after the extractions, but Erica did a good job without making me want to hide at home for a day afterward. The facials are not inexpensive ($90 for a 60-min treatment) but I will definitely go back.
Pros: Service, Results
I have been to rescue spa many times and brought along some of my girlfriends.. Well they can't stop talking about how wonderful their experience has been.. each technician was equally fantastic... We have been all over the world to different spas and Rescue equals up.. very happy and will be back.. Don't miss out on Michele's massages, Monika's manicures, and Erica's facials.. Pass the word on Philadelphia this spa is special...