Toppers Spa Salon

★★★☆☆
  • 745 Lancaster Ave

    Dover, PA 19333

    Map & Directions
  • 610-989-9660

About Toppers Spa Salon

Hours
Sun 10am-4:30pm, Tue 10am-6:30pm, Fri 10am-6:30pm, Wed-Thu 10am-7:30pm, Sat 9am-5:30pm

Personal Services

Personal Services
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3.3 10
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I usually do not write comments about places on a website but I had to share my experience at this Spa. I went there while I was visiting the Philadelphia area. I come to the Philadelphia area on business a couple times a year and try to

3
★★★★★

I usually do not write comments about places on a website but I had to share my experience at this Spa. I went there while I was visiting the Philadelphia area. I come to the Philadelphia area on business a couple times a year and try to

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To be clear, this review is not aimed at the service staff. I am in a wedding tomorrow and came in to have a manicure with my friend the bride, her mother and her sister. The manicure was just fine, although I could have paid $20 less at an Asian run place and had the same quality. But when we arrived we were a little behind 5-10 minutes. I understand that they have appointments for a reason and I would say our mood was apologetic, but my friends mother wanted to pay pre-manicure- the girl behind the desk with long dark hair, as if this was the most outrageous request she had ever heard said loudly and in the rudest tone possible, "Alright then- Just a moment since we're already 9 minutes in to your appointment..." Note she was also speaking to a woman 30 years her senior... If this was my day I would have broken her teeth and taken my business elsewhere, but it was not so I exchanged a look with my friends sister and paid $40 for my manicure plus tip. If a manager happens to read this, please know that this girl could cost you business, you are in the hospitality industry and you should hire people that are not only competent but friendly and accommodating. My manicure was finished and dried before the next single nail appointment came in after us. I considered waiting until I wasn't as angry to yelp this, but I decided that under no circumstances was her tone necessary or appropriate. I will NEVER go to a toppers salon again and I hope that if you're considering patronizing this location that you will be treated with more respect from this particular girl at the front desk than we were. One bad apple CAN spoil the bushel, or however the metaphor goes.....

1
★☆☆☆☆

To be clear, this review is not aimed at the service staff. I am in a wedding tomorrow and came in to have a manicure with my friend the bride, her mother and her sister. The manicure was just fine, although I could have paid $20 less at an Asian run place and had the same quality. But when we arrived we were a little behind 5-10 minutes. I understand that they have appointments for a reason and I would say our mood was apologetic, but my friends mother wanted to pay pre-manicure- the girl behind the desk with long dark hair, as if this was the most outrageous request she had ever heard said loudly and in the rudest tone possible, "Alright then- Just a moment since we're already 9 minutes in to your appointment..." Note she was also speaking to a woman 30 years her senior... If this was my day I would have broken her teeth and taken my business elsewhere, but it was not so I exchanged a look with my friends sister and paid $40 for my manicure plus tip. If a manager happens to read this, please know that this girl could cost you business, you are in the hospitality industry and you should hire people that are not only competent but friendly and accommodating. My manicure was finished and dried before the next single nail appointment came in after us. I considered waiting until I wasn't as angry to yelp this, but I decided that under no circumstances was her tone necessary or appropriate. I will NEVER go to a toppers salon again and I hope that if you're considering patronizing this location that you will be treated with more respect from this particular girl at the front desk than we were. One bad apple CAN spoil the bushel, or however the metaphor goes.....

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Topper's is not what it once was. The hair stylists are not happy, and it shows. I don't find it relaxing any longer. Despite that change for me, they are technically excellent so I have continued to be a patron. I plan to find another salon soon.

2
★★☆☆☆

Topper's is not what it once was. The hair stylists are not happy, and it shows. I don't find it relaxing any longer. Despite that change for me, they are technically excellent so I have continued to be a patron. I plan to find another salon soon.

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A good spa environment that is definitely relaxing and fun for a special day to pamper yourself. It is a little pricey for the same services you could get at another spa though.

3
★★★☆☆

A good spa environment that is definitely relaxing and fun for a special day to pamper yourself. It is a little pricey for the same services you could get at another spa though.

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Toppers has a great atmosphere. Massage therapy was extremely relaxing and peaceful. Facial was wonderful also. Manicure and Pedicure services were top notch, too.

4
★★★★☆

Toppers has a great atmosphere. Massage therapy was extremely relaxing and peaceful. Facial was wonderful also. Manicure and Pedicure services were top notch, too.

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first hair experience at the toppers in devon....very disappointing.I had to ask the sylist to remove the haircolor from my face and had 2 soaked shirts when I left. The hair area was filthy, why I waited for 40 minutes with color on, I looked at cob webs, dirt on floor and top of mirrors and hair color on the mirrors also. Very upset I have alot of money on a gift card to use yet that GREAT friends purchased for me. No one seemed concerned to my needs, especially my shirts(soaked at the neck and down) when I left. For $105 for root color and hair blown dry , I would rather go to hair cuttery.

0
★☆☆☆☆

first hair experience at the toppers in devon....very disappointing.I had to ask the sylist to remove the haircolor from my face and had 2 soaked shirts when I left. The hair area was filthy, why I waited for 40 minutes with color on, I looked at cob webs, dirt on floor and top of mirrors and hair color on the mirrors also. Very upset I have alot of money on a gift card to use yet that GREAT friends purchased for me. No one seemed concerned to my needs, especially my shirts(soaked at the neck and down) when I left. For $105 for root color and hair blown dry , I would rather go to hair cuttery.

Pros: bathroom was clean

Cons: very dirty in the hair area

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I sent my mom to Topper's for a 1/2 day spa, and they are pretty expensive for what you get. However, I did get my hair cut there recently by Heather, and I have been really pleased. She gave me a great cut with honest comments about a good choice for my hair type. She is a really enjoyable stylist to chat with; some of the other employees are a little uppity and don?t make me feel very comfortable. Hence the 4 stars instead of 5.

2
★★★★☆

I sent my mom to Topper's for a 1/2 day spa, and they are pretty expensive for what you get. However, I did get my hair cut there recently by Heather, and I have been really pleased. She gave me a great cut with honest comments about a good choice for my hair type. She is a really enjoyable stylist to chat with; some of the other employees are a little uppity and don?t make me feel very comfortable. Hence the 4 stars instead of 5.

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This is a great place for a special day out.
The prices are very expensive though (being the main Line) so I wouldn't go there for everyday services.
I had a package including massage, pedicure and manicure and had a fantastic time.
Highly recommended for a special day.

4
★★★★☆

This is a great place for a special day out.
The prices are very expensive though (being the main Line) so I wouldn't go there for everyday services.
I had a package including massage, pedicure and manicure and had a fantastic time.
Highly recommended for a special day.

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I had a massage and wax services at Toppers. I've had much better massages elsewhere but the wax was fine. The atmosphere is a little over the top but is nice for that special day out.

4
★★★★☆

I had a massage and wax services at Toppers. I've had much better massages elsewhere but the wax was fine. The atmosphere is a little over the top but is nice for that special day out.

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I went to toppers for a half a day with the spa lunch. I was really relaxed and enjoyed my pampering experience. I highly recommen this salon.

2
★★★★☆

I went to toppers for a half a day with the spa lunch. I was really relaxed and enjoyed my pampering experience. I highly recommen this salon.

 

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