Butch's Sound & Vision

★★★★☆
  • 911 Dallas Ave

    Natrona Heights, PA 15065

    Map & Directions
  • 724-224-7000

Shopping

Shopping
More choices in Natrona Heights:
Resultset_next

Kmart

451 Hyde Park Rd Leechburg, PA

Resultset_next

Pool Mart

805 Freeport Rd Cheswick, PA

3.5 2
Hi! Sign in to let us know how Butch's Sound & Vision was?
Write a Review
.

I was quite surprised to see the previous review. Butch has been in business for decades and knows this business well. I've stopped by 2-3 times a year for the past 5 years before making a purchase. Not once did I feel rushed or

3
★★★★★

I was quite surprised to see the previous review. Butch has been in business for decades and knows this business well. I've stopped by 2-3 times a year for the past 5 years before making a purchase. Not once did I feel rushed or

.

I have lived in several states on the east coast and west coast and have bought over $50,000 of audiophile components in the past 10 years.
At Butches Sound and Vision the owner and his associate (woman) are very eager to help you only if you are a uneducated audio customer and want to spend over 10K . If you walk in for a simple high end component like a cd player or receiver they are not interested in your business. I have given them the opportunity to sell me high end cd players, receivers, speakers three times in the past 3 years and each and every time they treat me like "is that all you need". I must say that I am 35 years old and do look young but it is sad that they dont see the benefits of developing a long term relationship. I also do not respect high end audio stores like Butch's that only want to sell their products at very high profit margins (Eg. McIntosh products) and bad mouth products that are clearly better at a lower price.

May be if I had parked my 70K BMW in front of their store or mentioned that I was a CEO of a local company they would have not told me to wait for 30 minutes 3 different times. I do respect that they may be busy but do not appreciate waiting for 30 minutes while the lady socializes with her friends not even asking me to sit in a room or audition the components I am interested in.

Want a professional store that treats you with respect, I recommend Letsmakemusic in Shadyside. Very respectable and intelligent personnel that truly care to help you even if you are not interested in buying a product.

0
★☆☆☆☆

I have lived in several states on the east coast and west coast and have bought over $50,000 of audiophile components in the past 10 years.
At Butches Sound and Vision the owner and his associate (woman) are very eager to help you only if you are a uneducated audio customer and want to spend over 10K . If you walk in for a simple high end component like a cd player or receiver they are not interested in your business. I have given them the opportunity to sell me high end cd players, receivers, speakers three times in the past 3 years and each and every time they treat me like "is that all you need". I must say that I am 35 years old and do look young but it is sad that they dont see the benefits of developing a long term relationship. I also do not respect high end audio stores like Butch's that only want to sell their products at very high profit margins (Eg. McIntosh products) and bad mouth products that are clearly better at a lower price.

May be if I had parked my 70K BMW in front of their store or mentioned that I was a CEO of a local company they would have not told me to wait for 30 minutes 3 different times. I do respect that they may be busy but do not appreciate waiting for 30 minutes while the lady socializes with her friends not even asking me to sit in a room or audition the components I am interested in.

Want a professional store that treats you with respect, I recommend Letsmakemusic in Shadyside. Very respectable and intelligent personnel that truly care to help you even if you are not interested in buying a product.

Pros: nice store

Cons: lousy service, high prices, unemotional personnel

 

Wait, you're the expert.

If you've been to or used Butch's Sound & Vision, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review