Anytime Tan Tanning Club

★★★★☆
"Tan Smart, Live Well."
  • 4201 Murray Ave

    Squirrel Hill, PA 15217

    Map & Directions
  • 412-422-8266

About Anytime Tan Tanning Club

Categories
Hours
Monday - Thursday: 9:00AM to 9:00PM Friday : 9:00AM to 8:00PM Saturday : 9:00AM to 5:00PM Sunday : 9:00AM to 4:00PM
Special Offer
2 Day Free VIP Pass

Personal Services

Personal Services
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3.5 4
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Do not let an employee talk you into joining their VIP tanning club. They pressure you into joining assuring that canceling is not a problem. Canceling is a problem. After conveniently losing my first cancellation form I was informed I could not cancel after only a month. This was completely against what I was told when signing up and despite having a signed copy of a contract from their employee stating it was ok to cancel within said month, the owner refused to let me cancel. Amy the manager was initially very nice and helpful, explaining the employee who signed me up was confused and misinformed and no longer works there. It has now been several weeks and the owner is still sending her billing company after me for a month of service I did not even use.
Why lose a customer over this?
What a horrible owner.

1
★☆☆☆☆

Do not let an employee talk you into joining their VIP tanning club. They pressure you into joining assuring that canceling is not a problem. Canceling is a problem. After conveniently losing my first cancellation form I was informed I could not cancel after only a month. This was completely against what I was told when signing up and despite having a signed copy of a contract from their employee stating it was ok to cancel within said month, the owner refused to let me cancel. Amy the manager was initially very nice and helpful, explaining the employee who signed me up was confused and misinformed and no longer works there. It has now been several weeks and the owner is still sending her billing company after me for a month of service I did not even use.
Why lose a customer over this?
What a horrible owner.

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Business Response:

Anytime Tan Tanning Club has been in business for 27 years and by no means do we pressure or deceive our customers. The quality of service that we give to our customers is very important to us and very important to our reputation. After being given all of the details and information......our customers, by their own choice, voluntarily sign and agree to the terms of our memberships. There are no strings attached. We certainly do not want anything more from our customers, except for what they sign up for. Abbey bought a membership at our salon. The terms were for a TWO month unlimited membership at $33.00 for each month. She signed and initialed these terms. Abbey paid for the first month and then refused to pay for the second month. She can absolutely cancel at anytime after she pays the additional month that she agreed to pay. Once that is paid, she will be canceled immediately as she has requested.
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The best tanning beds i ever used, the staff was very helpfull and saved me a ton cash on tanning.I think it is the best tanning place east of the city.Tell any of my frinds to go there.

3
★★★★★

The best tanning beds i ever used, the staff was very helpfull and saved me a ton cash on tanning.I think it is the best tanning place east of the city.Tell any of my frinds to go there.

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This company has poor customer service and are very rude.i went in to cancel my account three times and it could not be done untill the last very minute. it was like they were waiting for me to forget to keep charging my account. I went in

3
★★★★★

This company has poor customer service and are very rude.i went in to cancel my account three times and it could not be done untill the last very minute. it was like they were waiting for me to forget to keep charging my account. I went in

.

I cancelled my membership with a doctor's excuse. They then denied my cancellation without notifying me and continued to bill my credit card. You have to HAVE SKIN CANCER to cancel - just having a doctor claim you are at increased risk to develop skin cancer is NOT ENOUGH TO CANCEL YOUR CONTRACT.

0
★☆☆☆☆

I cancelled my membership with a doctor's excuse. They then denied my cancellation without notifying me and continued to bill my credit card. You have to HAVE SKIN CANCER to cancel - just having a doctor claim you are at increased risk to develop skin cancer is NOT ENOUGH TO CANCEL YOUR CONTRACT.

Pros: Nothing

Cons: Rob you, will bill you and not tell you

More about Anytime Tan Tanning Club

Anytime Tan Tanning Club is Pittsburgh tanning experts, with 8 convenient Pittsburgh area locations and 30 years of tanning experience. From the hottest new arrivals in tanning and skin care products to certified tanning specialists, Anytime Tan Tanning Club gives you the best of everything needed to reach your tanning goals. We love what we do and it shows in our relationships with our clients. Our priority is you, and the proof is in your experience. Visit one of our salons today and let us show you how a partnership with  Anytime Tan Tanning Club will allow you to achieve great results at an affordable price.

 

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