Petrina, Jeffrey, Dds - Family Dental Health Ctr

★★☆☆☆
  • 103 Evans City Rd

    Butler, PA 16001

    Map & Directions
  • 724-285-6853

About Petrina, Jeffrey, Dds - Family Dental Health Ctr

Categories

Health & Medical

Health & Medical
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I never offer reviews but this time I felt compelled. I had to take my 3, 4, and 5-year old for their first visit. The appointments were actually for the oldest two children. The staff upon entering was friendly. I can not say enough about the hygentist, Tammy, and her assistant! They were extremely patient and understanding. They were not able to see my oldest until I got his PCP to clear him because of a heart condition, which I totally understood. They then took my youngest daughter who has special needs, since they couldn't see my oldest for a full check-up. The dentist still checked my oldest for cavities. Tammy spent a lot of time providing me with recommendations!!! The exit staff was also very friendly!!!

5
★★★★★

I never offer reviews but this time I felt compelled. I had to take my 3, 4, and 5-year old for their first visit. The appointments were actually for the oldest two children. The staff upon entering was friendly. I can not say enough about the hygentist, Tammy, and her assistant! They were extremely patient and understanding. They were not able to see my oldest until I got his PCP to clear him because of a heart condition, which I totally understood. They then took my youngest daughter who has special needs, since they couldn't see my oldest for a full check-up. The dentist still checked my oldest for cavities. Tammy spent a lot of time providing me with recommendations!!! The exit staff was also very friendly!!!

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cleaned my children's teeth, but refused to treat me because he was unsure about a blood disorder I have and received from a blood transfusion. Went back, years later, hoping this doctor was not there anymore, and tried to get braces for my son. They told me to call back at the end of January, I did, and left a message. Here it is February....no return call and no answer at the office? Now What?

1
★☆☆☆☆

cleaned my children's teeth, but refused to treat me because he was unsure about a blood disorder I have and received from a blood transfusion. Went back, years later, hoping this doctor was not there anymore, and tried to get braces for my son. They told me to call back at the end of January, I did, and left a message. Here it is February....no return call and no answer at the office? Now What?

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DO NOT GO TO THIS OFFICE!!!!!!

This is an absolutely HORRIBLE office, I cannot believe they are even in business. The receptionist was nice, but the hygentists and the doctor were absolutely cruel. My cleaning was awful, I was pregnant and my gums bled very easily, and the hygentist kept making nasty and embarassing comments to me about it. I don't think she actually scrapped my teeth, just stabbed my gums. When I was done and got in my car I realized I had dried blood all over my face. No one had told me.

They were able to schedule me for fillings very quickly which was the only reason I went back. My second experience was even worse then my first. I had never had any fillings, and I asked the doctor how painful it would be. He rolled his eyes and walked out of the room. The hygentist then told me I was a moron for being pregnant because how one earth was I going to get through labor if I couldn't even handle a filling. I was shocked.

DO NOT GO TO THIS OFFICE. They are totally unprofessional and should absolutely not be in business!!!!!

1
★☆☆☆☆

DO NOT GO TO THIS OFFICE!!!!!!

This is an absolutely HORRIBLE office, I cannot believe they are even in business. The receptionist was nice, but the hygentists and the doctor were absolutely cruel. My cleaning was awful, I was pregnant and my gums bled very easily, and the hygentist kept making nasty and embarassing comments to me about it. I don't think she actually scrapped my teeth, just stabbed my gums. When I was done and got in my car I realized I had dried blood all over my face. No one had told me.

They were able to schedule me for fillings very quickly which was the only reason I went back. My second experience was even worse then my first. I had never had any fillings, and I asked the doctor how painful it would be. He rolled his eyes and walked out of the room. The hygentist then told me I was a moron for being pregnant because how one earth was I going to get through labor if I couldn't even handle a filling. I was shocked.

DO NOT GO TO THIS OFFICE. They are totally unprofessional and should absolutely not be in business!!!!!

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They are very unprofessional, be very specific when scheduling a root canal that is to be done by an endo. I was referred by a general dentist to have a root canal done on a molar tooth. Scheduled appointment had root canal done later to find out the root canal was incomplete. It was done by a general dentist who could not get through 2 of the 4 canals. Instead of fixing the problem he decided to just fill the canals. Since this doctor works with a lot of other doctors you think he would have the professionalism to consult with another to solve the problem. Rather than filling the canals which if let alone for a period of time will result is either losing the tooth or needing the tooth extracted later down the line. Now needing the permanent crown the medical access insurance will not approve it because it is an incomplete procedure. My insurance is soon to expire and no one returns my phone calls. Why the general dentist would be doing work that should be done by an endo is beyond me. They did not inform me that he was not the doctor to be doing this kind of work. After traveling 2 and half hours I now need to return back to have the proper doctor do the procedure. Which I feel I should not have to pay for being that was what I went for in the first place. I would not recommend Family Dental Center to anyone. The only reason I found out the root canal was done wrong is because I myself work in the dental field and my doctor took an x-ray. Which should have been done while I was there during that visit.

Also if you are going to Butler Family Dental for a root canal and were referred by a General Dentist there is no "endontist". The certified doctor left this office and now is working in Erie, PA.

This office is still scheduling patients and not informing them. The doctor who is performing the procedure is only a general dentist himself he is considered to be "continueing the practice" there is no certificate stating he is an endontist!

So overall when your root canal is incomplete and you can not get approved for your crown which you are to get to protect that tooth now that its dead.. you will know why and it wont come to you as a huge shock.

1
★☆☆☆☆

They are very unprofessional, be very specific when scheduling a root canal that is to be done by an endo. I was referred by a general dentist to have a root canal done on a molar tooth. Scheduled appointment had root canal done later to find out the root canal was incomplete. It was done by a general dentist who could not get through 2 of the 4 canals. Instead of fixing the problem he decided to just fill the canals. Since this doctor works with a lot of other doctors you think he would have the professionalism to consult with another to solve the problem. Rather than filling the canals which if let alone for a period of time will result is either losing the tooth or needing the tooth extracted later down the line. Now needing the permanent crown the medical access insurance will not approve it because it is an incomplete procedure. My insurance is soon to expire and no one returns my phone calls. Why the general dentist would be doing work that should be done by an endo is beyond me. They did not inform me that he was not the doctor to be doing this kind of work. After traveling 2 and half hours I now need to return back to have the proper doctor do the procedure. Which I feel I should not have to pay for being that was what I went for in the first place. I would not recommend Family Dental Center to anyone. The only reason I found out the root canal was done wrong is because I myself work in the dental field and my doctor took an x-ray. Which should have been done while I was there during that visit.

Also if you are going to Butler Family Dental for a root canal and were referred by a General Dentist there is no "endontist". The certified doctor left this office and now is working in Erie, PA.

This office is still scheduling patients and not informing them. The doctor who is performing the procedure is only a general dentist himself he is considered to be "continueing the practice" there is no certificate stating he is an endontist!

So overall when your root canal is incomplete and you can not get approved for your crown which you are to get to protect that tooth now that its dead.. you will know why and it wont come to you as a huge shock.

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They are not Professional their orto department has neglected to schedule proper appointments for my children and they are now 6 months behind on their ortho care.Broken wires, bands, and brace, has fallen off and they told me they can get them in in 3 months.RIDICULOUS I will be contacting the better business bureau the attorney generals office as well.Called their corporate office no response back and their has been no answer!! Horrible Dental office do not come here!!

1
★☆☆☆☆

They are not Professional their orto department has neglected to schedule proper appointments for my children and they are now 6 months behind on their ortho care.Broken wires, bands, and brace, has fallen off and they told me they can get them in in 3 months.RIDICULOUS I will be contacting the better business bureau the attorney generals office as well.Called their corporate office no response back and their has been no answer!! Horrible Dental office do not come here!!

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2 out of 2 people found this review helpful.

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My kids and I like going here, the staff and doctors are very nice. Nothing is scarey. I had 3 root canals done, not my favorite thing but not bad to have done here. They also understand things like not liking the bitewing xray things in your mouth long!

4
★★★★☆

My kids and I like going here, the staff and doctors are very nice. Nothing is scarey. I had 3 root canals done, not my favorite thing but not bad to have done here. They also understand things like not liking the bitewing xray things in your mouth long!

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0 out of 1 people found this review helpful.

.

The location of this office is conveniently nestled where Rt 68 meetes Rt 356. The office has a nice waiting area, clean and magazines are supplied.
Sometimes the wait is long because it gets very busy but the staff are nice and professional. My hygeenist was very personable and gentle. For those who may be leary about going to the dentist, don't be...they are very gentle. They have convenient early morning hours so you can make an appointment before work.

PROS: Good location, nice staff
CONS: Sometimes a long wait

3
★★★☆☆

The location of this office is conveniently nestled where Rt 68 meetes Rt 356. The office has a nice waiting area, clean and magazines are supplied.
Sometimes the wait is long because it gets very busy but the staff are nice and professional. My hygeenist was very personable and gentle. For those who may be leary about going to the dentist, don't be...they are very gentle. They have convenient early morning hours so you can make an appointment before work.

PROS: Good location, nice staff
CONS: Sometimes a long wait

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0 out of 1 people found this review helpful.

 

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