Anna Kornbrot PC

★★★☆☆
  • 1601 Walnut St 902

    Philadelphia, PA 19102

    Map & Directions
  • 215-563-6263

About Anna Kornbrot PC

Categories

Health & Medical

Health & Medical
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I made an appointment with Dr. Kornbrot to evaluate the extraction of my wisdom teeth. Dr. Kronbrot was knowledgeable and professional, my "medical" experience. was ok.

However, I am very disappointed at their management. I paid the bill

3
★★★★★

I made an appointment with Dr. Kornbrot to evaluate the extraction of my wisdom teeth. Dr. Kronbrot was knowledgeable and professional, my "medical" experience. was ok.

However, I am very disappointed at their management. I paid the bill

.

Just to point out Bernadette's lies:
1)I have always had insurance coverage, from the investment bank I worked in to grad school it never lapsed...ever - yet another testament that Bernadette doesn't know how to do her job
2) I only became defensive when she cursed at me and became threatening
3) I was actually the one who called the police after she followed me out of the office to assault me - I also asked to see the dentist several times and was told no and then told to get the "f--" out of the office - I don't usually deal with people like this so this behavior was quite shocking
4) below is what truly occured - Bernadette is crass and obviosuly lacks class and education, she should not be dealing with the general public as she is s huge liability for the office

I scheduled a wisdom tooth extraction at Dr. Kornbrot's office and as I was new to the Philadelphia area I had my NY dental office send over all necessary x-rays. When I arrived at the office I was rudely told that they had not received the x rays. I immediately called the NY office to get clarification and was assured that all had been mailed out over two weeks ago. Dr. Kornbrot's representatives proceeded to roughly tell me that they guessed it must have been lost in the mail and instructed me to get all necessary information from my dentist in NY, which I tried to do. When I asked why I had not been contacted if they had not received the X-rays (especially considering I had confirmed they were there the day before) they told me that as a responsible adult I should have followed up myself. Needless to say the receptionist, Bernadette Nevate, was extremely rude, unpolished, and unprofessional and at the point I decided I had enough I told them I would not need their services. She proceeded to tell me to get the (expletive) out of the office. When I told her she was a complete animal, she proceeded to follow me out to the elevator banks and physically threatened me. I immediately called the police and filed a report. I am still in shock that a routine dentist visit turned into a circus with a patient being rudely treated and threatened by Dr. Kornbrot's incompetent staff. Luckily I had a witness to corroborate my story of them threatening me by the elevator bank and I will be taking appropriate action. I will also be going to the ADA and media outlets on this as this treatment at a professional office is a complete outrage. This office is unprofessional, low, disorganized, and mismanaged. I cannot believe these thugs are allowed to work in an office that I perceived to be of quality and professional. Needless to say, please stay away from this practice as I'm sure there are many wonderful and competent dentists that employ decent and professional people

1
★☆☆☆☆

Just to point out Bernadette's lies:
1)I have always had insurance coverage, from the investment bank I worked in to grad school it never lapsed...ever - yet another testament that Bernadette doesn't know how to do her job
2) I only became defensive when she cursed at me and became threatening
3) I was actually the one who called the police after she followed me out of the office to assault me - I also asked to see the dentist several times and was told no and then told to get the "f--" out of the office - I don't usually deal with people like this so this behavior was quite shocking
4) below is what truly occured - Bernadette is crass and obviosuly lacks class and education, she should not be dealing with the general public as she is s huge liability for the office

I scheduled a wisdom tooth extraction at Dr. Kornbrot's office and as I was new to the Philadelphia area I had my NY dental office send over all necessary x-rays. When I arrived at the office I was rudely told that they had not received the x rays. I immediately called the NY office to get clarification and was assured that all had been mailed out over two weeks ago. Dr. Kornbrot's representatives proceeded to roughly tell me that they guessed it must have been lost in the mail and instructed me to get all necessary information from my dentist in NY, which I tried to do. When I asked why I had not been contacted if they had not received the X-rays (especially considering I had confirmed they were there the day before) they told me that as a responsible adult I should have followed up myself. Needless to say the receptionist, Bernadette Nevate, was extremely rude, unpolished, and unprofessional and at the point I decided I had enough I told them I would not need their services. She proceeded to tell me to get the (expletive) out of the office. When I told her she was a complete animal, she proceeded to follow me out to the elevator banks and physically threatened me. I immediately called the police and filed a report. I am still in shock that a routine dentist visit turned into a circus with a patient being rudely treated and threatened by Dr. Kornbrot's incompetent staff. Luckily I had a witness to corroborate my story of them threatening me by the elevator bank and I will be taking appropriate action. I will also be going to the ADA and media outlets on this as this treatment at a professional office is a complete outrage. This office is unprofessional, low, disorganized, and mismanaged. I cannot believe these thugs are allowed to work in an office that I perceived to be of quality and professional. Needless to say, please stay away from this practice as I'm sure there are many wonderful and competent dentists that employ decent and professional people

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.

I visited Dr. Kornbrot's office and was treated rudely. The receptionist?s attitude and abrasive remarks led to a verbal exchange and when I decided I had enough I walked out of the office. To my surprise I was followed out and threatened by Bernadette Nevate, the dentist's receptionist. I have filed a police report and will also be filing a formal complaint against this poorly managed practice. Please take your business elsewhere.

0
★☆☆☆☆

I visited Dr. Kornbrot's office and was treated rudely. The receptionist?s attitude and abrasive remarks led to a verbal exchange and when I decided I had enough I walked out of the office. To my surprise I was followed out and threatened by Bernadette Nevate, the dentist's receptionist. I have filed a police report and will also be filing a formal complaint against this poorly managed practice. Please take your business elsewhere.

Pros: Nothing at all..

Cons: horrible staff, physically threaten and abuse patients, completely incompetent

 

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