Stetler Dodge Jeep

★★★★☆
  • 1405 Roosevelt Ave

    York, PA 17404

    Map & Directions
  • 717-764-8888

3.8571 7
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Anytime I need any major work done to my Jeep I give a call to there service dept. and always recieve great service and a great end result.

3
★★★★★

Anytime I need any major work done to my Jeep I give a call to there service dept. and always recieve great service and a great end result.

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We enjoy taking our vehicles into Stetler. We bought our 2007 Jeep Wrangler from Keith and he was amazing to work with. No pressure and found out everything we needed to know. Rocky has been a dream to work with. We know if he says we need it we know we need it. We trust them with completley to do it right.

5
★★★★★

We enjoy taking our vehicles into Stetler. We bought our 2007 Jeep Wrangler from Keith and he was amazing to work with. No pressure and found out everything we needed to know. Rocky has been a dream to work with. We know if he says we need it we know we need it. We trust them with completley to do it right.

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These guys are great with my Jeeps. Never had a problem with anything. They don't treat me like a dumb non-mechanically inclined female. I know when I ask a question about something I will be told the same thing my husband would. They

3
★★★★★

These guys are great with my Jeeps. Never had a problem with anything. They don't treat me like a dumb non-mechanically inclined female. I know when I ask a question about something I will be told the same thing my husband would. They

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We had our van in August 2010 for new brakes and when we took it back in January 2010 for inspection they said that we needed new brakes again. We looked at our previous paperwork and the van had only put on 6,000 miles since August when the brakes were replaced. We then inquired at another car mechanic who could do the same job for hundreds less. The are not honest and are in it just to make money. I would get a second opinion if they tell you if something needs repaired.

1
★☆☆☆☆

We had our van in August 2010 for new brakes and when we took it back in January 2010 for inspection they said that we needed new brakes again. We looked at our previous paperwork and the van had only put on 6,000 miles since August when the brakes were replaced. We then inquired at another car mechanic who could do the same job for hundreds less. The are not honest and are in it just to make money. I would get a second opinion if they tell you if something needs repaired.

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I had a recent problem with my transmission in my 2009 Dodge Journey. After dropping it off the first time, it took a week to repair. There was no sense of urgency, and I had to call them several times and practically pry information out of them concerning the progress of the repair.

After I picked it up, I drove it for less than an hour before the problem happened again, only this time it was worse. I had to drop it off again. That was three weeks ago. The last time I talked to Paul in the service department, I had to call him after 10 days of zero communication. He told me the car would be ready early this week . It is Thursday evening and I still have not heard from him.

I plan on calling him tomorrow morning. If my car is ready, I will definitely be taking it on a very long test drive before handing over the keys to my rental car.

My advice: Go somewhere else for your transmission work.

0
★☆☆☆☆

I had a recent problem with my transmission in my 2009 Dodge Journey. After dropping it off the first time, it took a week to repair. There was no sense of urgency, and I had to call them several times and practically pry information out of them concerning the progress of the repair.

After I picked it up, I drove it for less than an hour before the problem happened again, only this time it was worse. I had to drop it off again. That was three weeks ago. The last time I talked to Paul in the service department, I had to call him after 10 days of zero communication. He told me the car would be ready early this week . It is Thursday evening and I still have not heard from him.

I plan on calling him tomorrow morning. If my car is ready, I will definitely be taking it on a very long test drive before handing over the keys to my rental car.

My advice: Go somewhere else for your transmission work.

Pros: n/a

Cons: Poor communication / Slow service

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I took my van for a tune up, oil change and to check sunroof vent. Everyone was friendly, knowledgeable and prices were reasonable. They were also prompt and professional. They have since mailed me coupons and reminders about service for my car and I am scheduled to take the car back for a routine oil change.

4
★★★★☆

I took my van for a tune up, oil change and to check sunroof vent. Everyone was friendly, knowledgeable and prices were reasonable. They were also prompt and professional. They have since mailed me coupons and reminders about service for my car and I am scheduled to take the car back for a routine oil change.

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I have been a customer of Stetler's body-shop for a long time. They are very good, and quick. They do quality work! They even painted my bumper and didn't charge me for it because there was a defect in my paint. they didn't have to do it, but it made all the difference to me. I am a life-long customer!!

PROS: Great Service!!
CONS: none

4
★★★★☆

I have been a customer of Stetler's body-shop for a long time. They are very good, and quick. They do quality work! They even painted my bumper and didn't charge me for it because there was a defect in my paint. they didn't have to do it, but it made all the difference to me. I am a life-long customer!!

PROS: Great Service!!
CONS: none

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