Custom Patio Rooms-Pittsburgh

★★★☆☆
See Your Home In a Whole New Light!
  • 120 Purity Rd

    Pittsburgh, PA 15235

    Map & Directions
  • 412-242-3000

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Pittsburgh:
Resultset_next

Casey Insulation Inc.

2032 Karen Dr. Pittsburgh, PA

Resultset_next

Ejh Construction

505 Mount Royal Blvd Pittsburgh, PA

3.3125 16
Hi! Sign in to let us know how Custom Patio Rooms-Pittsburgh was?
Write a Review
.

I too was a VICTIM of Rick Edwards Custom patio rooms! I am from WNY & had a room installed over 10 yrs ago . The roof has leaked since & now I have the Mold to deal with!Can't even tell you how many contractors were here to ripp up my roof shingles. They blamed my roof which mind you was brand new when the room was installed & Never leaked. I was dumping 5 gallon buckets of water into my tub after a long day at work & to top it off I was pregnant!They even took the room down & rebuilt it. But only because my roof was caving in. This company gave me more headaches for Years ,than I choose to remember & belive me I am in No Way exaggerating.I have plenty of pictures as evidence but even that gets you nowhere. I even did Call for Action with my local news & all that got me was a stalker who saw my story on tv. That week Custom Patio closed their doors & booked out of Buffalo ,leaving behind ,us poor Screwed over customers! What a nightmare! I could write pages on my Bad history with this company! To the public just stay Away from any patio company that Rick Edwards operates ! Hopefully Karma will bite him in the ass someday!

1
★☆☆☆☆

I too was a VICTIM of Rick Edwards Custom patio rooms! I am from WNY & had a room installed over 10 yrs ago . The roof has leaked since & now I have the Mold to deal with!Can't even tell you how many contractors were here to ripp up my roof shingles. They blamed my roof which mind you was brand new when the room was installed & Never leaked. I was dumping 5 gallon buckets of water into my tub after a long day at work & to top it off I was pregnant!They even took the room down & rebuilt it. But only because my roof was caving in. This company gave me more headaches for Years ,than I choose to remember & belive me I am in No Way exaggerating.I have plenty of pictures as evidence but even that gets you nowhere. I even did Call for Action with my local news & all that got me was a stalker who saw my story on tv. That week Custom Patio closed their doors & booked out of Buffalo ,leaving behind ,us poor Screwed over customers! What a nightmare! I could write pages on my Bad history with this company! To the public just stay Away from any patio company that Rick Edwards operates ! Hopefully Karma will bite him in the ass someday!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Avoid them at all cost. We got one of their sunrooms about 10 years ago and have never been able to get a hold of them since. Roof leaks, "insulated" windows sweat like a pig at Easter in the winter, wall on outside of one end of room where there are no windows is separating. They were bought out a couple of years ago. The purchasing complany called us about it. I told them what was going on and they said they would have someone get in touch with us. Of course, they never did. In short, if the fires of hell reach out and burn me for this review, it was worth it.

1
★☆☆☆☆

Avoid them at all cost. We got one of their sunrooms about 10 years ago and have never been able to get a hold of them since. Roof leaks, "insulated" windows sweat like a pig at Easter in the winter, wall on outside of one end of room where there are no windows is separating. They were bought out a couple of years ago. The purchasing complany called us about it. I told them what was going on and they said they would have someone get in touch with us. Of course, they never did. In short, if the fires of hell reach out and burn me for this review, it was worth it.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I've had such a pleasant experience with Custom Patio Rooms! From start to finish, they kept me updated on my project even when it came to the ordering status.
The sun room that I purchased was very reasonably priced and was built with very high-quality materials. It stays cool in the summer time and warm in the winter.
I'd recommend Custom Patio Rooms to all my friends and family that would like to purchase a sun room and will look to them for my future home improvement needs.

5
★★★★★

I've had such a pleasant experience with Custom Patio Rooms! From start to finish, they kept me updated on my project even when it came to the ordering status.
The sun room that I purchased was very reasonably priced and was built with very high-quality materials. It stays cool in the summer time and warm in the winter.
I'd recommend Custom Patio Rooms to all my friends and family that would like to purchase a sun room and will look to them for my future home improvement needs.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I got my sun room installed this month just in time to enjoy it for my summer parties! Can not wait to have my family over in the room. It's absolutely gorgeous

5
★★★★★

I got my sun room installed this month just in time to enjoy it for my summer parties! Can not wait to have my family over in the room. It's absolutely gorgeous

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I would rate Custom Patio Rooms as the best in the business. We looked at all of the companies in the market as well as got esimates from them and we went with Custom Patio Rooms. We felt after looking at the quality there was no other company that came close to them, the price was a little higher but it we felt it was more than worth it for the product we were getting. And after many years of enjoyment we still use our room everyday, it is our favorite room in the house. I can also say that the room looks as good today as it did when it was installed. If you are intrested in purchasing a room and do not consider this company you are crazy. Ther are probably cheaper rooms but there are not any rooms that are better. If you are just price shoping how much value are you adding to your home?

5
★★★★★

I would rate Custom Patio Rooms as the best in the business. We looked at all of the companies in the market as well as got esimates from them and we went with Custom Patio Rooms. We felt after looking at the quality there was no other company that came close to them, the price was a little higher but it we felt it was more than worth it for the product we were getting. And after many years of enjoyment we still use our room everyday, it is our favorite room in the house. I can also say that the room looks as good today as it did when it was installed. If you are intrested in purchasing a room and do not consider this company you are crazy. Ther are probably cheaper rooms but there are not any rooms that are better. If you are just price shoping how much value are you adding to your home?

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I think Custom Patios should be given the highest rating. They build one of nicest sunrooms I have ever seen. They manufacture and install beautiful sunrooms. They are well established and always follow through with great service. They are quality all the way through. I have heard great things about this company and have talked to one of their most satisfied customers. They did a beautiful job on the sunroom plus built a great deck with this job also. Customer was very well satisfied with everything.

5
★★★★★

I think Custom Patios should be given the highest rating. They build one of nicest sunrooms I have ever seen. They manufacture and install beautiful sunrooms. They are well established and always follow through with great service. They are quality all the way through. I have heard great things about this company and have talked to one of their most satisfied customers. They did a beautiful job on the sunroom plus built a great deck with this job also. Customer was very well satisfied with everything.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I heard of this company for many years now and they have a great reputation not only for manufacturing one of the finest sunrooms and patio enclosures around today. We are considering a sunroom ourselves. I guess I called them just at the

3
★★★★★

I heard of this company for many years now and they have a great reputation not only for manufacturing one of the finest sunrooms and patio enclosures around today. We are considering a sunroom ourselves. I guess I called them just at the

.

I just had siding, roofing and windows installed on my home. I almost drove past my house when I came home! The work was done fast and efficient. The crew was wonderful. The entire project made my home so much more comfortable; not to

3
★★★★★

I just had siding, roofing and windows installed on my home. I almost drove past my house when I came home! The work was done fast and efficient. The crew was wonderful. The entire project made my home so much more comfortable; not to

.

I had a wonderful experience with custom patio rooms! Their staff were wonderful people and the product is flawless. I shopped around and found their prices to be very reasonable. I cannot wait to recommend my friends and relatives !

5
★★★★★

I had a wonderful experience with custom patio rooms! Their staff were wonderful people and the product is flawless. I shopped around and found their prices to be very reasonable. I cannot wait to recommend my friends and relatives !

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am a Western NY 'customer' that barely made it through the Custom Patio Room nightmare. I thought I had done my homework, had a CPR salesman come to the house. He spec'd out a product that looked awesome and was the best price I had gotten. I gave them their mandatory 50% deposit and then went through over 6 months worth of phone calling, letter writing, worrying, etc.. until the work finally started. As it turned out, CPR basically pulled out of the Western NY market right around the time they cashed my $8000 deposit check. Thankfully (or not so thankfully?!?), there was enough people ripped off by them in the area that the Attorney General's office got involved. Long story short, a subcontractor of a subcontractor finally built our sunroom. Basically a fake company was started for the sole purpose of taking care of the CPR customers that had left massive deposits. I assume some legal gurus came up with this wonderful plan to keep people from going to prison. The fellas that wound up building our room were great and very skilled. Problem is, they are nowhere to be found. They went away along with the magic vanishing subcontractor. We've got roof leaks and no one to honor any type of warranty. Also, if any of the components break, like door or window hardware, etc.. Replacement parts will be a disaster to source and would be a complete DIY project for me. Word to the wise, sunrooms are nice. They are less expensive than a full-blown addition, but bolting a huge chunk of aluminum to a wooden structure is not a great mix. You WILL have leaks. If you do decide on this type of room, use a general contractor that you can trust, who will use sunroom materials from a reliable source. I wouldn't recommend any company that only does sunrooms. You will pay more and they will take shortcuts to maximize their profits.

1
★☆☆☆☆

I am a Western NY 'customer' that barely made it through the Custom Patio Room nightmare. I thought I had done my homework, had a CPR salesman come to the house. He spec'd out a product that looked awesome and was the best price I had gotten. I gave them their mandatory 50% deposit and then went through over 6 months worth of phone calling, letter writing, worrying, etc.. until the work finally started. As it turned out, CPR basically pulled out of the Western NY market right around the time they cashed my $8000 deposit check. Thankfully (or not so thankfully?!?), there was enough people ripped off by them in the area that the Attorney General's office got involved. Long story short, a subcontractor of a subcontractor finally built our sunroom. Basically a fake company was started for the sole purpose of taking care of the CPR customers that had left massive deposits. I assume some legal gurus came up with this wonderful plan to keep people from going to prison. The fellas that wound up building our room were great and very skilled. Problem is, they are nowhere to be found. They went away along with the magic vanishing subcontractor. We've got roof leaks and no one to honor any type of warranty. Also, if any of the components break, like door or window hardware, etc.. Replacement parts will be a disaster to source and would be a complete DIY project for me. Word to the wise, sunrooms are nice. They are less expensive than a full-blown addition, but bolting a huge chunk of aluminum to a wooden structure is not a great mix. You WILL have leaks. If you do decide on this type of room, use a general contractor that you can trust, who will use sunroom materials from a reliable source. I wouldn't recommend any company that only does sunrooms. You will pay more and they will take shortcuts to maximize their profits.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

They built our room in 2006. It has leaked since then, in addition to the roof popping up mulltiple times. We have mold and rust as well. Rick Edwards shook my hand and promised that he ersonally would make sure everything was taken care of. That was apparently right before they quit doing work in Ohio. Finish work was also never done. DO NOT GIVE RICK EDWARDS ANY MONEY! He skipped out on rent and debts with suppliers as well. Total crook.

1
★☆☆☆☆

They built our room in 2006. It has leaked since then, in addition to the roof popping up mulltiple times. We have mold and rust as well. Rick Edwards shook my hand and promised that he ersonally would make sure everything was taken care of. That was apparently right before they quit doing work in Ohio. Finish work was also never done. DO NOT GIVE RICK EDWARDS ANY MONEY! He skipped out on rent and debts with suppliers as well. Total crook.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

DO NOT BUY REPLACEMENT WINDOWS FROM THIS COMPANY!!! We purchased replacement windows on our 12 year old home. Besides the pain and anxiety of an almost
5-month delay (contractually obligated to install them in the summer and finally installed them just days before XMAS, during major snow, and took 3 separate days to install), we still have cold air coming through the new windows equal to the amount of cold air coming through the old windows that were replaced. The experience of the 5-month schedule delay was horrible, the owner would never call back and when you did get in touch with him, he kept making promises that he could not keep. He was never proactive in calling you first to explain his reasons for delays. We always felt we were chasing him and at more times than not, we were really concerned that the project would never happen. Ultimately, the major disappointment is with the product itself. Windows in the back of the house appear to be insulated differently than those on the front and thus more cold air is realized. One positive, the service installer, a subcontractor to CPR, Inc., was fantastic. Very professional and really did a great job. I wish I would have read some of these reviews before making the decision to go with this company. Please do your homework before purchasing replacement windows.

1
★☆☆☆☆

DO NOT BUY REPLACEMENT WINDOWS FROM THIS COMPANY!!! We purchased replacement windows on our 12 year old home. Besides the pain and anxiety of an almost
5-month delay (contractually obligated to install them in the summer and finally installed them just days before XMAS, during major snow, and took 3 separate days to install), we still have cold air coming through the new windows equal to the amount of cold air coming through the old windows that were replaced. The experience of the 5-month schedule delay was horrible, the owner would never call back and when you did get in touch with him, he kept making promises that he could not keep. He was never proactive in calling you first to explain his reasons for delays. We always felt we were chasing him and at more times than not, we were really concerned that the project would never happen. Ultimately, the major disappointment is with the product itself. Windows in the back of the house appear to be insulated differently than those on the front and thus more cold air is realized. One positive, the service installer, a subcontractor to CPR, Inc., was fantastic. Very professional and really did a great job. I wish I would have read some of these reviews before making the decision to go with this company. Please do your homework before purchasing replacement windows.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Legal action is being taken against this company for not delivering goods which were paid for in full.

2
★★★★☆

Legal action is being taken against this company for not delivering goods which were paid for in full.

Pros: None

Cons: Cashed check and kept Sun Room!!!

.

Was told that a winter cover would be able to be put on the pool after the deck was built ....in the past 4 weeks I have called them 6 times and no one returns the call. As far as I am concerned it was not built to specs....Life time warranty right....hasnt even been 6 months and they ignore me

0
★☆☆☆☆

Was told that a winter cover would be able to be put on the pool after the deck was built ....in the past 4 weeks I have called them 6 times and no one returns the call. As far as I am concerned it was not built to specs....Life time warranty right....hasnt even been 6 months and they ignore me

Cons: Customer Service after job is non existant

.

THE COMPANY INSTALLED OUR PATIO ROOM IN A PROFESSIONAL AND TIMELY MANOR. THE INSTALLERS WERE GREAT GUYS AND CLEANED-UP ANY DEBRIS. WE ENJOY RELAXING AND HAVING OUR FRIENDS OVER IN OUR BEAUTIFUL ROOM.

2
★★★★★

THE COMPANY INSTALLED OUR PATIO ROOM IN A PROFESSIONAL AND TIMELY MANOR. THE INSTALLERS WERE GREAT GUYS AND CLEANED-UP ANY DEBRIS. WE ENJOY RELAXING AND HAVING OUR FRIENDS OVER IN OUR BEAUTIFUL ROOM.

Pros: BRINGS THE OUTDOORS INSIDE

Cons: NONE

.

Buyer beware! While the service and attention before the sale were terrific, there was a complete reversal after. We've had our patio room for only two years and have had numerous problems--leaking roof, collapsing latticework, bottom panelwork which is cracking , watermarked, and peeling. The workers did not come when scheduled on at least 6 different occasions. Customer service is rude and unresponsive. A letter sent to Mr. Richard Edwards received no reply.

0
★☆☆☆☆

Buyer beware! While the service and attention before the sale were terrific, there was a complete reversal after. We've had our patio room for only two years and have had numerous problems--leaking roof, collapsing latticework, bottom panelwork which is cracking , watermarked, and peeling. The workers did not come when scheduled on at least 6 different occasions. Customer service is rude and unresponsive. A letter sent to Mr. Richard Edwards received no reply.

Cons: terrible workmanship; customer service after the sale was rude and unresponsive

Wait, you're the expert.

If you've been to or used Custom Patio Rooms-Pittsburgh, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review