Pittsburgh Veterinary Specialty & Emergency Center

★★★★☆
The Most Comprehensive Multi-Specialty Referral and Emergency Veterinary Hospital in Western Pennsylvania
40.5231 -80.0753
Map and Directions to Pittsburgh Veterinary Specialty & Emergency Center

412-536-5248

807 Camp Horne Rd

Pittsburgh, PA

15237-1207

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About Pittsburgh Veterinary Specialty & Emergency Center

Hours
24 Hours Monday-Sunday
3.5806 31
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Reviews 1 - 31 of 31.
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There probably isn't a better group of surgeons and specialists any where in the city. I have experienced truly gifted and caring docs. However, you need to focus on the fact that these docs and your pet are the reason to go to PVSEC. The way the business is run at PVSEC will frustrate you, upset you and anger you at the time when you are probably in trauma over the plight of your pet. Communications between docs, techs to docs but particularly to you are frightful. Customer or rather patient service is lost when they have overbooked their vets and you are there for an important issue and another emergency walks in the door. That happens almost every single day. Most true specialty hospitals have separate staff; they do not.
Knowing this, you can go into PVSEC fully aware of their flaws so that you can focus on what is best for your pet. Their docs in surgery, particularly Anderson, Opthomology, Bagley and other specialists are gifted.
It is the organization that surrounds them that is troubled and extremely expensive even on the smallest thing like an ointment or medication. Their Hospital Administrator who runs the organization openly avoids addressing patient satisfaction issues. With that in mind; it will never be improved. Put price and patient satisfaction are not the issues to focus on when you go there; or don't go there. Go for the skill of the docs. If there is a way to help your pet those docs will find it.

3
★★★☆☆

There probably isn't a better group of surgeons and specialists any where in the city. I have experienced truly gifted and caring docs. However, you need to focus on the fact that these docs and your pet are the reason to go to PVSEC. The way the business is run at PVSEC will frustrate you, upset you and anger you at the time when you are probably in trauma over the plight of your pet. Communications between docs, techs to docs but particularly to you are frightful. Customer or rather patient service is lost when they have overbooked their vets and you are there for an important issue and another emergency walks in the door. That happens almost every single day. Most true specialty hospitals have separate staff; they do not.
Knowing this, you can go into PVSEC fully aware of their flaws so that you can focus on what is best for your pet. Their docs in surgery, particularly Anderson, Opthomology, Bagley and other specialists are gifted.
It is the organization that surrounds them that is troubled and extremely expensive even on the smallest thing like an ointment or medication. Their Hospital Administrator who runs the organization openly avoids addressing patient satisfaction issues. With that in mind; it will never be improved. Put price and patient satisfaction are not the issues to focus on when you go there; or don't go there. Go for the skill of the docs. If there is a way to help your pet those docs will find it.

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I agree with the person leaving the review stating they wish there was an option for leaving zero stars instead of having to even chose one. This place does not deserve one star.
Unethical in trying to suck as much money as they possibly can out of a scared pet owner, trying to scare even more by withholding treatment of an animal, my beloved pet, because I did not buy into approving yet one more test after the prior 2 tests were negative for any illnesses.
Then, to have the unscrupulous nerve to tell me yes, I can take my cat home with meds to treat her pain but "since I did not wish to pay for an ultrasound and if my cat wasn't better by morning, we should bring her back in an consider euthanizing her!" !
All tests and exams, from both my Vet as well as this emergency Vet and the surgeon she had to consult since there was no Radiologist on staff that day to read a few lousy X-rays she had ordered could not come up with any definitive reason as to why my cat was puking for 3 days. I was advised to admit her for fluids and pain management until the next day when the radiologist would be in to do an ultrasound. When my husband and I stated that we'd like to take her home and care for her rather than to admit her overnight, we were told our cat may die and that if we did not want to provide care for her we should euthanize her in the morning if she was still ill, still refusing to give my cat an injection to stop the vomiting which she so desperately needed. She insisted on the ultrasound before she'd give the injection even though there was absolutely no indication of an obstruction on the 4 X-rays she'd taken and blood work was normal.
THIS IS CALLED UP-SELLING BY UNSCRUPULOUS,, UNETHICAL SALESPEOPLE!
This "Vet" agreed to pack up pain meds and a mild acid reducer for my cat, stating we were more than likely be doing her harm and then came the comment to euthanize in the morning if she wasn't improved.
After checking out and while waiting for my cat to come out, I looked over the list of treatments on the invoice and noticed she was given an injection that I wasn't informed of. I asked the receptionist what the drug was and was told it was the anti-vomiting injection. The same injection this vet was holding back until we agreed to pay for an ultrasound. She "just didn't feel comfortable giving it without first having the additional testing. Even stating that too could be negative as well.

The insults continued as the receptionist checked us out, after taking $500, reading the discharge notes aloud for all 20 people in the waiting room, yelling out the Vet's comments she had written stating we were unwilling to pay for treatment and for that reason we were to consider euthanasia in the morning.
That was 4 days ago. I brought my cat home, fed her and hydrated her with a syringe until she was able to begin eating on her own. THIS was not in the discharge notes, this is something I had to figure out how to do myself.
I'm happy to say she is doing very well, she's alive and did not have to be killed the next morning. All she needed was the lousy anti-vomiting drug that this vet refused to agree to, but took it upon herself to give and did not tell us she'd given it. Seems like a sore loser to me.
My cat is eating, drinking and playing now and I'd give every ounce of my pride to make that same decision again for her, not to let her nor myself be manipulated and extorted by unscrupulous, high pressured glorified sales people who call themselves Vets. I would also give every penny I have to treat her if I felt that her best interest was at hand instead of that hospitals best interest in making sales by trying to intimidate scared, loving pet owners. For the last 4 days I've looked at her words on that discharge sheet, trying to intimidate and shame us into putting our cat through further unnecessary testing that could possibly also be inconclusive.
Shame on her and shame on that establishment. They need to be reported to an ethical board.
And by the way Dr., I've been reading X-rays for the past 20 years and that "area" you weren't sure of was GAS. If you cannot read an X-ray and you order X-rays when there is not a radiologist on staff to interpret, don't take for granted that the person you are trying to intimidate is as ignorant as you.
PMEASE, IF YOU DON'T FEEL COMFORTABLE WITH WHAT THESE PEOPLE ARE TRYING TO TELL YOU, DO YOURSELF AND YOUR PET A FAVOR....RUN TO AN ETHICAL, KNOWLEDGABLE AND COMPASSIONATE VET WHO DOESN'T HAVE TO MAKE A QUOTA FOR THE DAY.

I WILL NEVER GO TO NOR RECOMMEND THIS PLACE TO ANYONE.

1
★☆☆☆☆

I agree with the person leaving the review stating they wish there was an option for leaving zero stars instead of having to even chose one. This place does not deserve one star.
Unethical in trying to suck as much money as they possibly can out of a scared pet owner, trying to scare even more by withholding treatment of an animal, my beloved pet, because I did not buy into approving yet one more test after the prior 2 tests were negative for any illnesses.
Then, to have the unscrupulous nerve to tell me yes, I can take my cat home with meds to treat her pain but "since I did not wish to pay for an ultrasound and if my cat wasn't better by morning, we should bring her back in an consider euthanizing her!" !
All tests and exams, from both my Vet as well as this emergency Vet and the surgeon she had to consult since there was no Radiologist on staff that day to read a few lousy X-rays she had ordered could not come up with any definitive reason as to why my cat was puking for 3 days. I was advised to admit her for fluids and pain management until the next day when the radiologist would be in to do an ultrasound. When my husband and I stated that we'd like to take her home and care for her rather than to admit her overnight, we were told our cat may die and that if we did not want to provide care for her we should euthanize her in the morning if she was still ill, still refusing to give my cat an injection to stop the vomiting which she so desperately needed. She insisted on the ultrasound before she'd give the injection even though there was absolutely no indication of an obstruction on the 4 X-rays she'd taken and blood work was normal.
THIS IS CALLED UP-SELLING BY UNSCRUPULOUS,, UNETHICAL SALESPEOPLE!
This "Vet" agreed to pack up pain meds and a mild acid reducer for my cat, stating we were more than likely be doing her harm and then came the comment to euthanize in the morning if she wasn't improved.
After checking out and while waiting for my cat to come out, I looked over the list of treatments on the invoice and noticed she was given an injection that I wasn't informed of. I asked the receptionist what the drug was and was told it was the anti-vomiting injection. The same injection this vet was holding back until we agreed to pay for an ultrasound. She "just didn't feel comfortable giving it without first having the additional testing. Even stating that too could be negative as well.

The insults continued as the receptionist checked us out, after taking $500, reading the discharge notes aloud for all 20 people in the waiting room, yelling out the Vet's comments she had written stating we were unwilling to pay for treatment and for that reason we were to consider euthanasia in the morning.
That was 4 days ago. I brought my cat home, fed her and hydrated her with a syringe until she was able to begin eating on her own. THIS was not in the discharge notes, this is something I had to figure out how to do myself.
I'm happy to say she is doing very well, she's alive and did not have to be killed the next morning. All she needed was the lousy anti-vomiting drug that this vet refused to agree to, but took it upon herself to give and did not tell us she'd given it. Seems like a sore loser to me.
My cat is eating, drinking and playing now and I'd give every ounce of my pride to make that same decision again for her, not to let her nor myself be manipulated and extorted by unscrupulous, high pressured glorified sales people who call themselves Vets. I would also give every penny I have to treat her if I felt that her best interest was at hand instead of that hospitals best interest in making sales by trying to intimidate scared, loving pet owners. For the last 4 days I've looked at her words on that discharge sheet, trying to intimidate and shame us into putting our cat through further unnecessary testing that could possibly also be inconclusive.
Shame on her and shame on that establishment. They need to be reported to an ethical board.
And by the way Dr., I've been reading X-rays for the past 20 years and that "area" you weren't sure of was GAS. If you cannot read an X-ray and you order X-rays when there is not a radiologist on staff to interpret, don't take for granted that the person you are trying to intimidate is as ignorant as you.
PMEASE, IF YOU DON'T FEEL COMFORTABLE WITH WHAT THESE PEOPLE ARE TRYING TO TELL YOU, DO YOURSELF AND YOUR PET A FAVOR....RUN TO AN ETHICAL, KNOWLEDGABLE AND COMPASSIONATE VET WHO DOESN'T HAVE TO MAKE A QUOTA FOR THE DAY.

I WILL NEVER GO TO NOR RECOMMEND THIS PLACE TO ANYONE.

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.

Most importantly, they were top notch medical facility and took great care of my dog who came through surgery with no problems and is living a wonderful happy life. I have no complaints about the medical care, but I'm only giving 3 stars because I feel that the cost is astronomically high and out of reach for most people. While I am fortunate to be able to provide this care for my pets, most people cannot afford it and I would like to see this kind of service available regardless of ability to pay. Knee surgery for my dog was $5,000.00 and I would have agreed to it even if it were twice that much but I truly wish these services were available to pet lovers who simply cannot afford it. Some of the charges seemed excessive and the final cost was well over the original estimate. While the medical care was great, there was zero compassion on the business end when they're collecting the money or telling you that extra x-rays that were done overnight cost an additional $500 which is due NOW. I disagree with the pricing but the care was terrific.

3
★★★☆☆

Most importantly, they were top notch medical facility and took great care of my dog who came through surgery with no problems and is living a wonderful happy life. I have no complaints about the medical care, but I'm only giving 3 stars because I feel that the cost is astronomically high and out of reach for most people. While I am fortunate to be able to provide this care for my pets, most people cannot afford it and I would like to see this kind of service available regardless of ability to pay. Knee surgery for my dog was $5,000.00 and I would have agreed to it even if it were twice that much but I truly wish these services were available to pet lovers who simply cannot afford it. Some of the charges seemed excessive and the final cost was well over the original estimate. While the medical care was great, there was zero compassion on the business end when they're collecting the money or telling you that extra x-rays that were done overnight cost an additional $500 which is due NOW. I disagree with the pricing but the care was terrific.

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0 out of 1 people found this review helpful.

.

This is supposed to be an EMERGENCY center, right? Why do they make you wait for DAYS before getting test results for your dying dog? Oh, wait, the MONEY. Silly me. My mom brought her little dog there last week. They told her she was dying, but did blood work and said it was so bad they didn't know how she was alive. Did some other tests, no diagnosis. They did not have any idea what was wrong with her. By then her leg was turning purple. Still no answers. Family members did all kinds of research to help find out what it could be, and were answered with arrogant attitudes. All the treatment the dog was getting was IV fluids and "something" for pain. One doctor said she might have cancer so a biopsy was done on the leg. THIS WAS ON A THURSDAY and they said the test results would not be back until TUESDAY - 5 days later for a dying dog! With all their bragging, you would think they would be able to get biopsy results from an in-house lab. So the poor little dog was left languishing in a cage no bigger than herself while we were waiting for the results. As the next couple days went on, one of the staff said she was up to use the potty outside. My mom could NOT believe this as the dog was hooked up to IVs and could barely pick her head. My mom wanted so badly to take her home and let her die there but she was waiting for those test results! On Monday, my mom went there to visit her dog, and while in the parking lot she got a call from the hospital saying, "Come now. Your dog is dying." My mom said, "I'm here in the parking lot." They said, "Oh." My mom rushed in the door and they handed her a dead dog. It was awful. She must have been dead when they called my mom. Still no diagnosis, but they made her pay almost $4,000 for a dead dog that they did not treat for any illness or condition. On Tuesday, one day after she was dead the biopsy results had STILL not come in. They came in on Wednesday, and the doctor said, "She had cancer." Yeah. Perfectly fine dog Wednesday; Thursday begins favoring her left leg and getting very sick. Monday dead. One thing I can give PVSEC 5 stars for is racking you up for money, letting you think they can do something for your pet when they cannot, just so they can keep them to a tune of $1,000 a day!

1
★☆☆☆☆

This is supposed to be an EMERGENCY center, right? Why do they make you wait for DAYS before getting test results for your dying dog? Oh, wait, the MONEY. Silly me. My mom brought her little dog there last week. They told her she was dying, but did blood work and said it was so bad they didn't know how she was alive. Did some other tests, no diagnosis. They did not have any idea what was wrong with her. By then her leg was turning purple. Still no answers. Family members did all kinds of research to help find out what it could be, and were answered with arrogant attitudes. All the treatment the dog was getting was IV fluids and "something" for pain. One doctor said she might have cancer so a biopsy was done on the leg. THIS WAS ON A THURSDAY and they said the test results would not be back until TUESDAY - 5 days later for a dying dog! With all their bragging, you would think they would be able to get biopsy results from an in-house lab. So the poor little dog was left languishing in a cage no bigger than herself while we were waiting for the results. As the next couple days went on, one of the staff said she was up to use the potty outside. My mom could NOT believe this as the dog was hooked up to IVs and could barely pick her head. My mom wanted so badly to take her home and let her die there but she was waiting for those test results! On Monday, my mom went there to visit her dog, and while in the parking lot she got a call from the hospital saying, "Come now. Your dog is dying." My mom said, "I'm here in the parking lot." They said, "Oh." My mom rushed in the door and they handed her a dead dog. It was awful. She must have been dead when they called my mom. Still no diagnosis, but they made her pay almost $4,000 for a dead dog that they did not treat for any illness or condition. On Tuesday, one day after she was dead the biopsy results had STILL not come in. They came in on Wednesday, and the doctor said, "She had cancer." Yeah. Perfectly fine dog Wednesday; Thursday begins favoring her left leg and getting very sick. Monday dead. One thing I can give PVSEC 5 stars for is racking you up for money, letting you think they can do something for your pet when they cannot, just so they can keep them to a tune of $1,000 a day!

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1 out of 2 people found this review helpful.

Business Response:

While PVSEC is the most comprehensive veterinary facility in the Pittsburgh area and were able to perform the necessary diagnostics on the day of presentation, we are not home to a laboratory that can process biopsy results. The biopsies we obtain are sent to a reputable outside lab and, as human biopsies do, take at least 5 days to process - particularly when submitted on a Friday as in this case. Unfortunately, we have no control over the time it takes for these results to return. We recognize that advanced care and hospitalization in an ICU setting can be costly. This is precisely why we provide estimates up front for approval, as well as daily financial updates. Within the financial constraints indicated by each owner, we attempt to provide the best diagnostics and medical care available as if each patient were our own. We have attempted to contact your mother directly to address these concerns and discuss any lingering questions about the diagnosis that was obtained. If you have additional concerns, please contact us directly so that we may address them.
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I was seeking care for my bulldog which had a very serious eye problem. Several past doctors told me nothing could be done. With little hope, I was referred to the specialty center. There, I met
with Dr. Finn and the staff. They were very considerate and caring. Dr. Finn was wonderful. He improved my puppy 100 per cent! My puppy and I are so much happier now. I highly recommend the center....and the fee was very fair. Thank you Dr. Finn and staff.

5
★★★★★

I was seeking care for my bulldog which had a very serious eye problem. Several past doctors told me nothing could be done. With little hope, I was referred to the specialty center. There, I met
with Dr. Finn and the staff. They were very considerate and caring. Dr. Finn was wonderful. He improved my puppy 100 per cent! My puppy and I are so much happier now. I highly recommend the center....and the fee was very fair. Thank you Dr. Finn and staff.

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1 out of 1 people found this review helpful.

Business Response:

We are happy to hear your puppy is doing well! It is always nice to hear from satifsfied clients. Your comments will be passed along to the Ophthalmology department.
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I would give this place NO STARS if possible. I had heard about what a rip-off this place was, but got to find out first hand. My regular veterinarian referred us to this place for allergy testing for our dog (who started showing signs of allergies shortly after moving to our new house - watery eyes with lots of goop in them, a crusty nose, sneezing, and small dry patches of skin on his back)). After blood work and skin scrapings (@$600), they told us we would need to pay another $600 for a biopsy as it was skin cancer, not allergies. We were 2 days away from vacation, and said we would schedule it for when we came back. Lo and behold - a week away from our house CURED HIS "CANCER"! He came back looking like the old Charlie! Our regular vet put him on allergy medication until we can take our dog to CLEVELAND for allergy testing since PVSEC still insists it's skin cancer! WTF?!?!?!

1
★☆☆☆☆

I would give this place NO STARS if possible. I had heard about what a rip-off this place was, but got to find out first hand. My regular veterinarian referred us to this place for allergy testing for our dog (who started showing signs of allergies shortly after moving to our new house - watery eyes with lots of goop in them, a crusty nose, sneezing, and small dry patches of skin on his back)). After blood work and skin scrapings (@$600), they told us we would need to pay another $600 for a biopsy as it was skin cancer, not allergies. We were 2 days away from vacation, and said we would schedule it for when we came back. Lo and behold - a week away from our house CURED HIS "CANCER"! He came back looking like the old Charlie! Our regular vet put him on allergy medication until we can take our dog to CLEVELAND for allergy testing since PVSEC still insists it's skin cancer! WTF?!?!?!

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2 out of 3 people found this review helpful.

.

I cannot say enough about the excellent care my pets have received at this facility. The communication I received from the doctor's and technicians was top notch.
Finances were explained to me with compassion and understanding of my situation. Even in an emergency, I was always given the choice and never made to feel badly when I chose to not pursue treatment. I suppose as my husband runs his own business, I am able to realize how much it costs to run a large, 24 hour facility with so many specialists and an experienced, well trained staff. As such, I am a firm believer that you get what you pay for.
I feel very fortunate to have such a tremendous facility so close to home and am grateful to have found them.

5
★★★★★

I cannot say enough about the excellent care my pets have received at this facility. The communication I received from the doctor's and technicians was top notch.
Finances were explained to me with compassion and understanding of my situation. Even in an emergency, I was always given the choice and never made to feel badly when I chose to not pursue treatment. I suppose as my husband runs his own business, I am able to realize how much it costs to run a large, 24 hour facility with so many specialists and an experienced, well trained staff. As such, I am a firm believer that you get what you pay for.
I feel very fortunate to have such a tremendous facility so close to home and am grateful to have found them.

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In November, Pepe, our lab mix, had his 3rd episode of paralysis. Although we live closer to another 24 hour vet facility, we chose to go to PVSEC for treatment.
The ER techs came out to our vehicle and gently placed Pepe on a stretcher. He was then taken to the back for evaluation. Dr. Borland spoke with us about his exam and treatment plan, which included keeping him overnight and then transferring him to Dr. MacKillop??s (neurology) care in the morning. We were allowed to see Pepe before we left.
Dr. MacKillop met with us that evening to discuss Pepe??s condition. He reviewed the MRI with us and showed us the area of concern. We were presented with options for treatment, including the pros and cons of each. Dr. MacKillop was up front regarding the costs associated with each option. We never felt forced to choose one treatment option over another. It was our choice as to how to proceed.
Surgery was performed the next afternoon. Dr. MacKillop personally called to let us know the outcome. We visited with Pepe throughout his hospitalization. The techs and physicians were always available to answer our many questions.
Pepe had a long recovery period. I am thrilled to say that we have been able to resume daily mile walks in the neighborhood.

5
★★★★★

In November, Pepe, our lab mix, had his 3rd episode of paralysis. Although we live closer to another 24 hour vet facility, we chose to go to PVSEC for treatment.
The ER techs came out to our vehicle and gently placed Pepe on a stretcher. He was then taken to the back for evaluation. Dr. Borland spoke with us about his exam and treatment plan, which included keeping him overnight and then transferring him to Dr. MacKillop??s (neurology) care in the morning. We were allowed to see Pepe before we left.
Dr. MacKillop met with us that evening to discuss Pepe??s condition. He reviewed the MRI with us and showed us the area of concern. We were presented with options for treatment, including the pros and cons of each. Dr. MacKillop was up front regarding the costs associated with each option. We never felt forced to choose one treatment option over another. It was our choice as to how to proceed.
Surgery was performed the next afternoon. Dr. MacKillop personally called to let us know the outcome. We visited with Pepe throughout his hospitalization. The techs and physicians were always available to answer our many questions.
Pepe had a long recovery period. I am thrilled to say that we have been able to resume daily mile walks in the neighborhood.

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1 out of 1 people found this review helpful.

.

I have seen the dentist, surgery and emergency services! I am pleased with the services! I am glad they are in the North Hills! 13 miles south of Cranberry Twp is a great location for me! ER open 24 hours! Great Docotors, staff and state of the art bldg! You get what you pay for! Worth every penny.....

4
★★★★☆

I have seen the dentist, surgery and emergency services! I am pleased with the services! I am glad they are in the North Hills! 13 miles south of Cranberry Twp is a great location for me! ER open 24 hours! Great Docotors, staff and state of the art bldg! You get what you pay for! Worth every penny.....

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1 out of 1 people found this review helpful.

.

I can't say enough about PVSEC! They are awesome! Our hunting dog had to have surgery this summer on her cruciate ligament. The staff was wonderful! The surgeon was so nice and explained everything! Her surgery went well, she recovered quickly, and is already back in the fields hunting again! We will highly recommend this place to everyone we know!

5
★★★★★

I can't say enough about PVSEC! They are awesome! Our hunting dog had to have surgery this summer on her cruciate ligament. The staff was wonderful! The surgeon was so nice and explained everything! Her surgery went well, she recovered quickly, and is already back in the fields hunting again! We will highly recommend this place to everyone we know!

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1 out of 1 people found this review helpful.

.

Our german shephard had fallen down the stairs early saturday morning, and injured his back. Gus was unable to use his back legs. We rushed him to our local vet (Cheatlake Animal Hospital) and had referred us to PVSEC. We took him on sunday, and we were amazed by the care. We were a little unsettled when the took him back without us, but we new they had to examine him. When they came back and told us that they would stabilize him until the specialist saw him the next morning, we were relieved. That was something we were unable to do. Once Dr. Anderson looked him over, they did the xrays and then recommoned the MRI for the answer. He had a blood clot putting pressure on his spinal cord and a herniated disc. He also had inflamation of the spinal cord. They suggested putting him on strong steroids and pain medicine. After 2 days of that treatment, he started to stand up on his own. The MRI was the most costly, but we new what was causing the problem. I would HIGHLY recommend this clinic, and we are considering some pet insurance. The out of pocket amount is like humans without insurance, there is no difference! I would do this all over again, if I had to. No regrets!

5
★★★★★

Our german shephard had fallen down the stairs early saturday morning, and injured his back. Gus was unable to use his back legs. We rushed him to our local vet (Cheatlake Animal Hospital) and had referred us to PVSEC. We took him on sunday, and we were amazed by the care. We were a little unsettled when the took him back without us, but we new they had to examine him. When they came back and told us that they would stabilize him until the specialist saw him the next morning, we were relieved. That was something we were unable to do. Once Dr. Anderson looked him over, they did the xrays and then recommoned the MRI for the answer. He had a blood clot putting pressure on his spinal cord and a herniated disc. He also had inflamation of the spinal cord. They suggested putting him on strong steroids and pain medicine. After 2 days of that treatment, he started to stand up on his own. The MRI was the most costly, but we new what was causing the problem. I would HIGHLY recommend this clinic, and we are considering some pet insurance. The out of pocket amount is like humans without insurance, there is no difference! I would do this all over again, if I had to. No regrets!

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1 out of 1 people found this review helpful.

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I found several pros and cons about PVSEC. My hamster got a bad respiratory infection. On a Saturday I decided she needed to go to a vet badly, but I worried that waiting until most vets open on Monday would be too late. Also most vets won't take hamsters. PVSEC was the only place I could find in the Pittsburgh area that was both open on weekends and would treat a hamster. One thing that upset me was that the first thing they do when you walk in the lobby is take your pet in the back without you. This just made me uncomfortable; I didn't know what they were doing with her. (My dog's regular vet will examine your pet in an exam room with you present and only take them in the back to do the actual procedure.) However, I was pleased with how nice the veterinarian who treated her, Dr. Kallem, was. She explained that there was only about 50/50 chance for my hamster, and also asked me for permission before she started any treatment. The visit was really expensive ($110 just for the exam, not including the medicine). I googled the medicines she gave me and they were all indeed recommended for hamsters. After several days of her condition only getting worse, I called back and Dr. Kallem said that it would probably be best at this point to have her put down. I was glad that she was honest and didn't try to make me come in for more tests or treatment or anything to get some extra money out of me when it was very unlikely that they would work at this point. So overall, I was just glad to find a caring doctor who would try to treat my hamster when other vets wouldn't take such a small animal. But if you have the option to, I'd recommend somewhere else because they are extra expensive.

3
★★★☆☆

I found several pros and cons about PVSEC. My hamster got a bad respiratory infection. On a Saturday I decided she needed to go to a vet badly, but I worried that waiting until most vets open on Monday would be too late. Also most vets won't take hamsters. PVSEC was the only place I could find in the Pittsburgh area that was both open on weekends and would treat a hamster. One thing that upset me was that the first thing they do when you walk in the lobby is take your pet in the back without you. This just made me uncomfortable; I didn't know what they were doing with her. (My dog's regular vet will examine your pet in an exam room with you present and only take them in the back to do the actual procedure.) However, I was pleased with how nice the veterinarian who treated her, Dr. Kallem, was. She explained that there was only about 50/50 chance for my hamster, and also asked me for permission before she started any treatment. The visit was really expensive ($110 just for the exam, not including the medicine). I googled the medicines she gave me and they were all indeed recommended for hamsters. After several days of her condition only getting worse, I called back and Dr. Kallem said that it would probably be best at this point to have her put down. I was glad that she was honest and didn't try to make me come in for more tests or treatment or anything to get some extra money out of me when it was very unlikely that they would work at this point. So overall, I was just glad to find a caring doctor who would try to treat my hamster when other vets wouldn't take such a small animal. But if you have the option to, I'd recommend somewhere else because they are extra expensive.

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We took our dog there on 3-1-11. We thought they were very friendly and professional. We were referred there by VCA. They told us that expensive tests were not necessary for our dog, that he was fine, and tests would be a waste of money. We were lucky that our dogs health did not warrant expensive testing. It is reassuring to know that if tests are needed they do have equipment to do this. We are lucky to have this facility in Pittsburgh with such a wide range of specialists. Our office visit was less than VCA 's office visit. I am up to $800 and a mis-diagnois with VCA. At least this place gave us the right diagnois all for $100. Quality care at affordable rates!

5
★★★★★

We took our dog there on 3-1-11. We thought they were very friendly and professional. We were referred there by VCA. They told us that expensive tests were not necessary for our dog, that he was fine, and tests would be a waste of money. We were lucky that our dogs health did not warrant expensive testing. It is reassuring to know that if tests are needed they do have equipment to do this. We are lucky to have this facility in Pittsburgh with such a wide range of specialists. Our office visit was less than VCA 's office visit. I am up to $800 and a mis-diagnois with VCA. At least this place gave us the right diagnois all for $100. Quality care at affordable rates!

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1 out of 1 people found this review helpful.

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Avoid unless absolutely necessary. This place is all about money money money. Took my dog in and they wouldn't even tell me what was wrong with her until I paid my deposit. My total tab was $4500.00 for a bunch of so called necessary test(which I don't even know if they performed). All those test so they tell me I got to put her down. I ask them if I can take her home for the night so that the my wife and kids could say goodbye and spend one last night with her at home, They tell me sure I can take her home for the night, once I come up with the rest of the money. you believe that crap? All about the money. outrageous cost, and uncaring staff. It is amazing, sad, and disgusting how these crooks prey upon our love for our pets.

1
★☆☆☆☆

Avoid unless absolutely necessary. This place is all about money money money. Took my dog in and they wouldn't even tell me what was wrong with her until I paid my deposit. My total tab was $4500.00 for a bunch of so called necessary test(which I don't even know if they performed). All those test so they tell me I got to put her down. I ask them if I can take her home for the night so that the my wife and kids could say goodbye and spend one last night with her at home, They tell me sure I can take her home for the night, once I come up with the rest of the money. you believe that crap? All about the money. outrageous cost, and uncaring staff. It is amazing, sad, and disgusting how these crooks prey upon our love for our pets.

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3 out of 5 people found this review helpful.

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Rip off. They take advantage of you. I cannot believe how much I had to pay for Emergency services. This is a Vet, not a Human hospital!

1
★☆☆☆☆

Rip off. They take advantage of you. I cannot believe how much I had to pay for Emergency services. This is a Vet, not a Human hospital!

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2 out of 4 people found this review helpful.

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I have never been to a better facility. As a vet tech, I have been to many other hospitals all over Pgh. This facility has digital xray, which is far superior to standard film xrays. They also have lab machines that can give you resuts in minutes. This place even has multiple practices that offer care from eye to surgery all under one roof. Yes, it is expensive to have pets and care for them, but I would rather go somewhere that can properly diagnose and possibly treat my pet. The thing that owners don't always understand is there isn't the same type of insurance to pay for things like they have for humans. All of these items cost money. For my pets care, I'll spend it any day. They are worth it.

5
★★★★★

I have never been to a better facility. As a vet tech, I have been to many other hospitals all over Pgh. This facility has digital xray, which is far superior to standard film xrays. They also have lab machines that can give you resuts in minutes. This place even has multiple practices that offer care from eye to surgery all under one roof. Yes, it is expensive to have pets and care for them, but I would rather go somewhere that can properly diagnose and possibly treat my pet. The thing that owners don't always understand is there isn't the same type of insurance to pay for things like they have for humans. All of these items cost money. For my pets care, I'll spend it any day. They are worth it.

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1 out of 2 people found this review helpful.

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With limited options for specialty vets in the Pittsburgh area, you are stuck at this place that overcharges for services. One visit for some testing cost over $1600. The cardiologist is very good. If you are going to see an IMS I might look elsewhere. A follow up test, which was with a tech, still cost over $220. When I first went for our initital visit with the vets they gave me an estimate that I had to pay at least 50% and they would let me know if there were additional charges at the end of the visit. Hopefully can follow up from here out with my regular vet

2
★★☆☆☆

With limited options for specialty vets in the Pittsburgh area, you are stuck at this place that overcharges for services. One visit for some testing cost over $1600. The cardiologist is very good. If you are going to see an IMS I might look elsewhere. A follow up test, which was with a tech, still cost over $220. When I first went for our initital visit with the vets they gave me an estimate that I had to pay at least 50% and they would let me know if there were additional charges at the end of the visit. Hopefully can follow up from here out with my regular vet

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0 out of 1 people found this review helpful.

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I was referred to PVSEC by my local vet as they felt they didn't have the ability to take care of my elderly yorkie. I can't thank them enough for referring me to Dr. Tracey Jackson who is an absolutely wonderful Doctor and and even better person. Dr. Jackson took great care of my yorkie, and I have no doubt that she really did care about the little guy. So after a a couple years, when Dr. Jackson felt as though it was time to let my best friend of 17 years go; I did so with a very heavy heart, but with complete certainty that it was the right decision. I never experienced any of the problems others report, and I will undoubtedly look to PVSEC for assistance with future pets.

5
★★★★★

I was referred to PVSEC by my local vet as they felt they didn't have the ability to take care of my elderly yorkie. I can't thank them enough for referring me to Dr. Tracey Jackson who is an absolutely wonderful Doctor and and even better person. Dr. Jackson took great care of my yorkie, and I have no doubt that she really did care about the little guy. So after a a couple years, when Dr. Jackson felt as though it was time to let my best friend of 17 years go; I did so with a very heavy heart, but with complete certainty that it was the right decision. I never experienced any of the problems others report, and I will undoubtedly look to PVSEC for assistance with future pets.

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1 out of 2 people found this review helpful.

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My dog had a laceration to the pad of his leg in which a huge piece of skin was hanging off. After waiting well over 6 hrs. at AVETS without help (that's another story) :(, we drove to this place. Even though they were in the middle of changing shifts, we only had to wait approx 20 min.'s I was allowed to come straight back with my dog. The vet was very kind and explained everything that she was going to do. The bill was very reasonable I think, and they even gave him pain pills to boot!! I am only taking my dog back here in case of emergency!!! BOO AVETS. Very very poor service from them!! VEC was excellent, would highly recommend!!!

4
★★★★☆

My dog had a laceration to the pad of his leg in which a huge piece of skin was hanging off. After waiting well over 6 hrs. at AVETS without help (that's another story) :(, we drove to this place. Even though they were in the middle of changing shifts, we only had to wait approx 20 min.'s I was allowed to come straight back with my dog. The vet was very kind and explained everything that she was going to do. The bill was very reasonable I think, and they even gave him pain pills to boot!! I am only taking my dog back here in case of emergency!!! BOO AVETS. Very very poor service from them!! VEC was excellent, would highly recommend!!!

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1 out of 2 people found this review helpful.

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I had taken my dog to VCA animal clinic where they misdiagnosed my poor dog which I didn't know until we got home and several months later her couldn't walk. I rushed him to Veterinary Emergency Clinic and they immediately took him in, LISTENED to what I told them was happening and CALLED VCA and asked that his records be faxed immediately. His spinal cord was severely pinched off and required immediately surgery. I went in @ 9p.m. and he was in surgery @ 9a.m. The surgery was more than I had hoped for. Dr. Anderson was his surgeon. He was very compassionate and knowledgable. Since the surgery Timmy can walk again....he will never fully recover because of the damage to his spinal cord that VCA missed. They call and keep in touch to see how Timmy is and when his back starts acting up they see him immediately. I have spent thousands of dollars on my pugs and this is the only place I will ever go for surgery or emergency service.

5
★★★★★

I had taken my dog to VCA animal clinic where they misdiagnosed my poor dog which I didn't know until we got home and several months later her couldn't walk. I rushed him to Veterinary Emergency Clinic and they immediately took him in, LISTENED to what I told them was happening and CALLED VCA and asked that his records be faxed immediately. His spinal cord was severely pinched off and required immediately surgery. I went in @ 9p.m. and he was in surgery @ 9a.m. The surgery was more than I had hoped for. Dr. Anderson was his surgeon. He was very compassionate and knowledgable. Since the surgery Timmy can walk again....he will never fully recover because of the damage to his spinal cord that VCA missed. They call and keep in touch to see how Timmy is and when his back starts acting up they see him immediately. I have spent thousands of dollars on my pugs and this is the only place I will ever go for surgery or emergency service.

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1 out of 2 people found this review helpful.

Latest reviews from Citysearch.

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I understand that this organization supposedly has the best surgeons in the area (if you can afford them). They are all about the money. The ER is the worst! Pay up front or take your pet home is their business practice. That is exactly

6
★★★★★

I understand that this organization supposedly has the best surgeons in the area (if you can afford them). They are all about the money. The ER is the worst! Pay up front or take your pet home is their business practice. That is exactly

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There probably isn't a better group of surgeons and specialists any where in the city. I have experienced truly gifted and caring docs. However, you need to focus on the fact that these docs and your pet are the reason to go to PVSEC. The

6
★★★★★

There probably isn't a better group of surgeons and specialists any where in the city. I have experienced truly gifted and caring docs. However, you need to focus on the fact that these docs and your pet are the reason to go to PVSEC. The

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BUSINESS FIRST - CARE PROVIDERS SECOND\r
I wish I would have seen these reviews before going to PVSEC. Once there, I was told the procedure would take 1-2 hours once they put my dog "in line". That 1 to 2 hours took 5 1/2 hours.

6
★★★★★

BUSINESS FIRST - CARE PROVIDERS SECOND\r
I wish I would have seen these reviews before going to PVSEC. Once there, I was told the procedure would take 1-2 hours once they put my dog "in line". That 1 to 2 hours took 5 1/2 hours.

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In November, Pepe, our lab mix, had his 3rd episode of paralysis. Although we live closer to another 24 hour vet facility, we chose to go to PVSEC for treatment.\nThe ER techs came out to our vehicle and gently placed Pepe on a stretcher. He was then taken to the back for evaluation. Dr. Borland spoke with us about his exam and treatment plan, which included keeping him overnight and then transferring him to Dr. MacKillops (neurology) care in the morning. We were allowed to see Pepe before we left.\nDr. MacKillop met with us that evening to discuss Pepes condition. He reviewed the MRI with us and showed us the area of concern. We were presented with options for treatment, including the pros and cons of each. Dr. MacKillop was up front regarding the costs associated with each option. We never felt forced to choose one treatment option over another. It was our choice as to how to proceed.\nSurgery was performed the next afternoon. Dr. MacKillop personally called to let us know the outcome. We visited with Pepe throughout his hospitalization. The techs and physicians were always available to answer our many questions.\nPepe had a long recovery period. I am thrilled to say that we have been able to resume daily mile walks in the neighborhood.

5
★★★★★

In November, Pepe, our lab mix, had his 3rd episode of paralysis. Although we live closer to another 24 hour vet facility, we chose to go to PVSEC for treatment.\nThe ER techs came out to our vehicle and gently placed Pepe on a stretcher. He was then taken to the back for evaluation. Dr. Borland spoke with us about his exam and treatment plan, which included keeping him overnight and then transferring him to Dr. MacKillops (neurology) care in the morning. We were allowed to see Pepe before we left.\nDr. MacKillop met with us that evening to discuss Pepes condition. He reviewed the MRI with us and showed us the area of concern. We were presented with options for treatment, including the pros and cons of each. Dr. MacKillop was up front regarding the costs associated with each option. We never felt forced to choose one treatment option over another. It was our choice as to how to proceed.\nSurgery was performed the next afternoon. Dr. MacKillop personally called to let us know the outcome. We visited with Pepe throughout his hospitalization. The techs and physicians were always available to answer our many questions.\nPepe had a long recovery period. I am thrilled to say that we have been able to resume daily mile walks in the neighborhood.

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Both of my dogs have been patients at PVSEC. They were treated like royalty from the minute I took them in. From the front desk staff to the the technicians all the way to the doctor's, they (and I) received nothing but compassion and respect. \r\nI apprecitate the most that they were up front with me about costs. They never made me feel like I HAD to spend money I didn't have and were honest about what my dog actually needed. \r\nDefinatly a first rate facility! There is no place else I would take my dog for an emergency or a specialty problem.

5
★★★★★

Both of my dogs have been patients at PVSEC. They were treated like royalty from the minute I took them in. From the front desk staff to the the technicians all the way to the doctor's, they (and I) received nothing but compassion and respect. \r\nI apprecitate the most that they were up front with me about costs. They never made me feel like I HAD to spend money I didn't have and were honest about what my dog actually needed. \r\nDefinatly a first rate facility! There is no place else I would take my dog for an emergency or a specialty problem.

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I can't say enough about PVSEC! They are awesome! Our hunting dog had to have surgery this summer on her cruciate ligament. The staff was wonderful! The surgeon was so nice and explained everything! Her surgery went well, she recovered quickly, and is already back in the fields hunting again! We will highly recommend this place to everyone we know!

5
★★★★★

I can't say enough about PVSEC! They are awesome! Our hunting dog had to have surgery this summer on her cruciate ligament. The staff was wonderful! The surgeon was so nice and explained everything! Her surgery went well, she recovered quickly, and is already back in the fields hunting again! We will highly recommend this place to everyone we know!

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The price is not for everyone, but they were up front about it and it was my choice whether to proceed. \r\nAs for the medicine and facilities, they are second to none. My dog received awesome care and I received awesome communication while he was hospitalized. \r\nBottom line - you get what you pay for.

5
★★★★★

The price is not for everyone, but they were up front about it and it was my choice whether to proceed. \r\nAs for the medicine and facilities, they are second to none. My dog received awesome care and I received awesome communication while he was hospitalized. \r\nBottom line - you get what you pay for.

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We took our cat there in February after he woke up with a swollen tongue and had blood coming from his mouth. They made us pay $2500 up front before they would treat him. It was all for naught as they said they couldn't do anything for him.....but waited 2 days and costly treatment before they told us that.\n\nWe rushed our dog there this weekend due to what we thought was a rawhide blockage, but ended up being bloat , due to the closeness to our house and that it was 2 in the morning. We were told we would need to pay $4500 for bloat surgery or put him down. Bloat is a RAPID acting problem, so we couldn't even take him to another 24 hour vet as he likely wouldn't have survived the car ride. \n\nThey gouge you on fees, expecting you to pay anything to save your fur-babies. Never again.

1
★☆☆☆☆

We took our cat there in February after he woke up with a swollen tongue and had blood coming from his mouth. They made us pay $2500 up front before they would treat him. It was all for naught as they said they couldn't do anything for him.....but waited 2 days and costly treatment before they told us that.\n\nWe rushed our dog there this weekend due to what we thought was a rawhide blockage, but ended up being bloat , due to the closeness to our house and that it was 2 in the morning. We were told we would need to pay $4500 for bloat surgery or put him down. Bloat is a RAPID acting problem, so we couldn't even take him to another 24 hour vet as he likely wouldn't have survived the car ride. \n\nThey gouge you on fees, expecting you to pay anything to save your fur-babies. Never again.

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WHAT A BUCH OF THEVIES ! These crooks have one agenda and one agenda only, steal as much money from pet lovers as fast as possible. And they have a bunch of fancy equipment to convince you - and charge you - that your animal needs a lot of expensive treatment. AVOID AT ALL COSTS OR PAY THE COSTS !

1
★☆☆☆☆

WHAT A BUCH OF THEVIES ! These crooks have one agenda and one agenda only, steal as much money from pet lovers as fast as possible. And they have a bunch of fancy equipment to convince you - and charge you - that your animal needs a lot of expensive treatment. AVOID AT ALL COSTS OR PAY THE COSTS !

.

This place killed our beloved 4 year old cat Merlin. Stephanie Nelson was the Vet on duty. We took him into this place not knowing there was others like it. He had only been there once before a few months earlier. You try to do everything for your pet you can. After his urinary tract procedure, the nurse brought him out to us, and he was handed to me. He was shaking and twitching, and within a minute he died in my arms, I felt his last hearbeat in the waiting room as he fell limp and died. They could not revive him. I have been having nightmares about it for weeks. Stepanie also offered the cremation for free, which admits fault as far as I am concerned. They also took back the medicine and cat food without giving us a refund on any of it, and she said she would refer the medical file to the owner and he would call me about the full refund. Well 10 days went by, no one called. I called them back and gave a lady who answers the phone named Allison the info again, and it is 10 days after that, and no one has called. I filed a dispute now on my credit card, and have the attorney general involved as they are ignoring me. We think the Vet gave him too much sedative or released him too soon. We took our cat in for a routine procedure and he came home in a baggie. Just beware.\r\n\r\n

1
★☆☆☆☆

This place killed our beloved 4 year old cat Merlin. Stephanie Nelson was the Vet on duty. We took him into this place not knowing there was others like it. He had only been there once before a few months earlier. You try to do everything for your pet you can. After his urinary tract procedure, the nurse brought him out to us, and he was handed to me. He was shaking and twitching, and within a minute he died in my arms, I felt his last hearbeat in the waiting room as he fell limp and died. They could not revive him. I have been having nightmares about it for weeks. Stepanie also offered the cremation for free, which admits fault as far as I am concerned. They also took back the medicine and cat food without giving us a refund on any of it, and she said she would refer the medical file to the owner and he would call me about the full refund. Well 10 days went by, no one called. I called them back and gave a lady who answers the phone named Allison the info again, and it is 10 days after that, and no one has called. I filed a dispute now on my credit card, and have the attorney general involved as they are ignoring me. We think the Vet gave him too much sedative or released him too soon. We took our cat in for a routine procedure and he came home in a baggie. Just beware.\r\n\r\n

.

They killed my puppy that weighed only 7 oz by trying to insert an I V needle into her hip bone!!! THey said she died of cardiac arrest! They will lie to cover up their misstakes. They had me pay before they said my puppy had died. She was there ONLY to have a dextrose shot and they killed my precious baby!

1
★☆☆☆☆

They killed my puppy that weighed only 7 oz by trying to insert an I V needle into her hip bone!!! THey said she died of cardiac arrest! They will lie to cover up their misstakes. They had me pay before they said my puppy had died. She was there ONLY to have a dextrose shot and they killed my precious baby!

Pros: clean

Cons: they just want your money

Message from Pittsburgh Veterinary Specialty & Emergency Center

As the most comprehensive, multi-specialty veterinary center in the Western PA area, PVSEC serves the needs of pets in challenging conditions. The partnership between our specialty practices allows us to offer round-the-clock care to our patients and the expertise of specialists in many fields.


PVSEC provides exceptional veterinary care through board certified veterinary specialists, 24/7 emergency medicine, the region's only on-site high-field MRI for pets, highly qualified, compassionate support staff, strong client relationships, strong relationships with referring veterinarians, open communication and education and an environment that encourages teamwork, supports professional advancement and rewards superior performance.


Most importantly, PVSEC places the patient's quality of life above all else!


In November 2010, we opened the PVSEC Cancer Center. The PVSEC Cancer Center combines all aspects of cancer treatment and diagnostics under one roof. Often, a combination of multiple types of treatments is the most effective way to obtain the best possible outcome.


Diagnostic services include advanced on-site imaging to obtain digital x-rays, ultrasound, and CT and MRI for diagnosing, staging, and planning treatment.
Treatments available include surgery to diagnose and remove tumors; medical oncology to treat residual or metastatic disease with chemotherapy, immunotherapy (such as the melanoma vaccine), or molecular therapy (such as Palladia); and radiation.. * Cardiology
* Critical Care
* Dentistry
* Dermatology
* Internal Medicine
* Medical Oncology
* MRI and CT Scanning
* Neurology
* Ophthalmology
* Radiation Therapy
* Surgery

Provided_by_yp_88_25

Key Points

  • The Most Comprehensive Multi-Specialty Referral and Emergency Veterinary Hospital in Western Pennsylvania
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