Artistic Auto Body

★★☆☆☆
  • 731 Chester Pike

    Prospect Park, PA 19076

    Map & Directions
  • 610-237-0833

About Artistic Auto Body

Categories
  • Auto Body Paint & Repair
  • Towing Companies
  • Auto Rentals
Details
  • Transmission Repair
  • Engine Repair
Hours
M-F 8am-5pm, Sa-Su Closed
Special Offer
Book a service now!
Emails
  • artis731@aol.com

Automotive

Automotive
More choices in Prospect Park:
Resultset_next

Nigro's Auto Body Repair

939 Washington Ave Philadelphia, MO

Resultset_next

Piazza Honda of Drexel Hill

Township Line Rd At Burmont Rd Drexel Hill, PA

2.3333 3
Hi! Sign in to let us know how Artistic Auto Body was?
Write a Review
.

I was in a car accident earlier this year. I'm new in town and had passed by Artistic many times, they were enthusiatic and told me that they would tow my truck from the impound lot "for free" and would "do all they could to help me". Like I dummy I believed them because I figured they would be honest and fair after all that is what they claim and advertise. After a lot of back and forth with the insurance companies, neither insurance company would pay for the damages which were estimated at 5400.00 plus whatever costs Artistic wanted to tack on. My Gap Insurance declared the truck totaled. I was then told by Artistic I needed to get the truck off the lot, so I tried to get my truck removed from their lot via craigslist since it was undriveable, Artistic refused to allow me to do this claiming I was using their name on Craigslist without their permission and that they could be liable if someone slipped and fell and a bunch of other nonsense. They told me I owed them $1005.00 for the towing, I made payment arrangements and then life stepped in and I was unable to make it into their shop to start the payments to remove the truck, I finally had a chance to make it in and was told that they had already filed a suit against me for "Theft of Services" in the amount of $6,560.00, I asked to see an invoice of these so called charges and saw an "administrative fee" charge for $145.00 for four calls they made to the insurance companies, I was the one who made the calls and was going back and forth with the insurance companies on a daily basis. So I asked to see my file and asked for an explanation of the charges and asked about the Theft of Services they were claiming, I was then screamed at by George to get out, that he was the owner and he was throwing me out. When I asked about the so called theft of services, I said "What services exactly"? then George started screaming at me telling me to leave, he said to get my "spic a$^" [I am of Latin descent]out of there, it takes a lot to make me angry and that uncalled for racial insult was over the top so I told him to go and f%$# himself, he then told me I was doing a good job of effing myself over, so I screamed "f^%$ You" to him and told two potential customers that if they were smart they would take their business elsewhere that he was a crook and they would find out if they left their vehicles there (one customer left yay!). I left his "fine" establishment and went home, he then called the police claimed I had threated him (a total lie) and told the officer I had cursed him out. So the police came to my house my house and cited me for disorderly conduct, I then asked what about George's disorderly conduct and his racial slurs and his holding my truck for ransom. The officer said that it was a civil matter and that he wasn't going to get involved. (the police get their cars fixed there so they are in bed with each other). The officer refused to hear my side of the story. Then not fifteen minutes later, the officer came back and asked if I had taken the invoice, I said yes I did and the officer then said I would be arrested if I did not give it back, that taking a stupid invoice was considered theft, because it and I quote "property of Artistics". He also told me that George had the whole incident on videotape but the officer refused to view the tape because God Forbid he see what actually happened. Artistic Auto Body is a horrible establishment, they are the epitome of why people are so suspicious of auto body repair shops. I believe their whole deal is to take my money, repair the truck and turn around and sell it. I am countersuing for pain, suffering, holding a truck for ransom, racial prejudice and false business practices.

1
★☆☆☆☆

I was in a car accident earlier this year. I'm new in town and had passed by Artistic many times, they were enthusiatic and told me that they would tow my truck from the impound lot "for free" and would "do all they could to help me". Like I dummy I believed them because I figured they would be honest and fair after all that is what they claim and advertise. After a lot of back and forth with the insurance companies, neither insurance company would pay for the damages which were estimated at 5400.00 plus whatever costs Artistic wanted to tack on. My Gap Insurance declared the truck totaled. I was then told by Artistic I needed to get the truck off the lot, so I tried to get my truck removed from their lot via craigslist since it was undriveable, Artistic refused to allow me to do this claiming I was using their name on Craigslist without their permission and that they could be liable if someone slipped and fell and a bunch of other nonsense. They told me I owed them $1005.00 for the towing, I made payment arrangements and then life stepped in and I was unable to make it into their shop to start the payments to remove the truck, I finally had a chance to make it in and was told that they had already filed a suit against me for "Theft of Services" in the amount of $6,560.00, I asked to see an invoice of these so called charges and saw an "administrative fee" charge for $145.00 for four calls they made to the insurance companies, I was the one who made the calls and was going back and forth with the insurance companies on a daily basis. So I asked to see my file and asked for an explanation of the charges and asked about the Theft of Services they were claiming, I was then screamed at by George to get out, that he was the owner and he was throwing me out. When I asked about the so called theft of services, I said "What services exactly"? then George started screaming at me telling me to leave, he said to get my "spic a$^" [I am of Latin descent]out of there, it takes a lot to make me angry and that uncalled for racial insult was over the top so I told him to go and f%$# himself, he then told me I was doing a good job of effing myself over, so I screamed "f^%$ You" to him and told two potential customers that if they were smart they would take their business elsewhere that he was a crook and they would find out if they left their vehicles there (one customer left yay!). I left his "fine" establishment and went home, he then called the police claimed I had threated him (a total lie) and told the officer I had cursed him out. So the police came to my house my house and cited me for disorderly conduct, I then asked what about George's disorderly conduct and his racial slurs and his holding my truck for ransom. The officer said that it was a civil matter and that he wasn't going to get involved. (the police get their cars fixed there so they are in bed with each other). The officer refused to hear my side of the story. Then not fifteen minutes later, the officer came back and asked if I had taken the invoice, I said yes I did and the officer then said I would be arrested if I did not give it back, that taking a stupid invoice was considered theft, because it and I quote "property of Artistics". He also told me that George had the whole incident on videotape but the officer refused to view the tape because God Forbid he see what actually happened. Artistic Auto Body is a horrible establishment, they are the epitome of why people are so suspicious of auto body repair shops. I believe their whole deal is to take my money, repair the truck and turn around and sell it. I am countersuing for pain, suffering, holding a truck for ransom, racial prejudice and false business practices.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

i have never seen anything like this i will make it as short as i can but my girl friend got into an accident they towed my car to there lot george was extremly nice understood i had no collision to fix the car after that things changed he told me he wouldnt charge me storage fees as long as i got the car out by saturday i called sat to get c ar bac k i was told i need to pay storage fees that he promised he wouldnt do i waited till monday to pick car up they said 150 for towing which i agreed with but when i went to fill up containers to fill with water to ill my radiatorf sissy told me she did to much for me alreadcy how dcarfe i try to take water from them and the n she wouldnt let me drive my car home which was drivable she was going to call the police i have never seen a bunch of shcisters in my life i would never trust them they probably wreck your car to inflate the insurance costs please listen to me i have seen this type all my life

1
★☆☆☆☆

i have never seen anything like this i will make it as short as i can but my girl friend got into an accident they towed my car to there lot george was extremly nice understood i had no collision to fix the car after that things changed he told me he wouldnt charge me storage fees as long as i got the car out by saturday i called sat to get c ar bac k i was told i need to pay storage fees that he promised he wouldnt do i waited till monday to pick car up they said 150 for towing which i agreed with but when i went to fill up containers to fill with water to ill my radiatorf sissy told me she did to much for me alreadcy how dcarfe i try to take water from them and the n she wouldnt let me drive my car home which was drivable she was going to call the police i have never seen a bunch of shcisters in my life i would never trust them they probably wreck your car to inflate the insurance costs please listen to me i have seen this type all my life

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very friendly atmosphere with professional staff. Very prompt service. I never worry when my car is there for repairs or inspections. Jim A. is wonderful to deal with and is extremely courteous and kind.

5
★★★★★

Very friendly atmosphere with professional staff. Very prompt service. I never worry when my car is there for repairs or inspections. Jim A. is wonderful to deal with and is extremely courteous and kind.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Artistic Auto Body

Artistic Auto Body provides the best quality auto collision repair and auto paint services in Delaware Valley. Our operation has been in full gear since 1987 as a collision repair shop serving Prospect Park, Norwood, Springfield, Ridley Park and the surrounding Delco areas. Call us today for more information.

Yext PowerListings

 

Wait, you're the expert.

If you've been to or used Artistic Auto Body, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review