Bensalem Aquarium & Pet Center

★★★☆☆
40.111 -74.945
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215-639-3474

Bensalem, PA

19020

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Bensalem Aquarium & Pet Ctr

1921 Street Rd Bensalem, PA

3.0625 32
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Reviews 1 - 32 of 32.
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Enough has been said about the dogs and fish, but how about the reptiles? I was just there this weekend. They have about 4 GIANT turtles crammed into what looks like a ten gallon tank. They are selling tiny red eared sliders which is illegal. All the enclosures are filthy. One of the baby alligators looked emaciated. In the past they've had tortoises suffering from pyramiding. It just goes on and on. Its obvious cages are not being cleaned on a daily basis. That sad part is, the employees seem very nice and helpful but they have no clue how to care for animals.

1
★☆☆☆☆

Enough has been said about the dogs and fish, but how about the reptiles? I was just there this weekend. They have about 4 GIANT turtles crammed into what looks like a ten gallon tank. They are selling tiny red eared sliders which is illegal. All the enclosures are filthy. One of the baby alligators looked emaciated. In the past they've had tortoises suffering from pyramiding. It just goes on and on. Its obvious cages are not being cleaned on a daily basis. That sad part is, the employees seem very nice and helpful but they have no clue how to care for animals.

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I came to write a review to give these guys at least SOME kind of credit. Not many people who are satisfied with service will go out of their way to write a positive review, so here's mine. Also with my honest opinion of what they should work on.

I was slightly hesitant to go to this shop to buy anything because of the reviews I read. However, I took a chance when I found out they had baby rats, and bought two little girls about a week ago. The men there were extremely helpful, and the one who helped me and my boyfriend pick them out was very friendly. Once we had picked them out, he separated them into another tank, and I wrote my name on the side. They held them for about 3 days for me, so I could go get the cage in the meantime.

I brought the girls home, and there haven't been any problems whatsoever. I do think the babies were a little too young to be sold, but they were originally intended to be sold as feeders. You can also tell they weren't handled very much, because for the first four or five days, one of the girls, Rufio, was very shy. She would run to the corner whenever your hand came near the cage. Our other little girl, Guinevere, was always outgoing from the beginning. They are, however, still a little jumpy. But they're babies, so it's to be expected.

I just went back to the store today to buy food. When the man who helped me pick the babies out walked by and saw me, he cheerfully said "Hello Michele! How are the rats?" First off, I would have never expected him to remember my name. Second, I was pleasantly surprised he asked how the girls were doing. We had a conversation about them for a few minutes, and he, along with the two other gentlemen that work there, were very kind and caring. You wouldn't find service like that at Petco or PetsMart.

Personally, I do feel that the animals could be cared for a little better. The rats aren't separated by gender, so the does are constantly having litters, which isn't healthy for them. The fish tanks look like they've been neglected for a few weeks; there's algae all over the glass and walls. Also, the puppies sometimes look like they're cold and sad, and I feel like the fence-like cage floors are too hard on their paws. There aren't even any towels or pieces of fabric for them to snuggle up on. And the kennel cough/parvo disheartens me.

Overall, for a small business, these guys definitely care, but I think they need to care for the hygene of the animals a little more. I will be going back though.

4
★★★★☆

I came to write a review to give these guys at least SOME kind of credit. Not many people who are satisfied with service will go out of their way to write a positive review, so here's mine. Also with my honest opinion of what they should work on.

I was slightly hesitant to go to this shop to buy anything because of the reviews I read. However, I took a chance when I found out they had baby rats, and bought two little girls about a week ago. The men there were extremely helpful, and the one who helped me and my boyfriend pick them out was very friendly. Once we had picked them out, he separated them into another tank, and I wrote my name on the side. They held them for about 3 days for me, so I could go get the cage in the meantime.

I brought the girls home, and there haven't been any problems whatsoever. I do think the babies were a little too young to be sold, but they were originally intended to be sold as feeders. You can also tell they weren't handled very much, because for the first four or five days, one of the girls, Rufio, was very shy. She would run to the corner whenever your hand came near the cage. Our other little girl, Guinevere, was always outgoing from the beginning. They are, however, still a little jumpy. But they're babies, so it's to be expected.

I just went back to the store today to buy food. When the man who helped me pick the babies out walked by and saw me, he cheerfully said "Hello Michele! How are the rats?" First off, I would have never expected him to remember my name. Second, I was pleasantly surprised he asked how the girls were doing. We had a conversation about them for a few minutes, and he, along with the two other gentlemen that work there, were very kind and caring. You wouldn't find service like that at Petco or PetsMart.

Personally, I do feel that the animals could be cared for a little better. The rats aren't separated by gender, so the does are constantly having litters, which isn't healthy for them. The fish tanks look like they've been neglected for a few weeks; there's algae all over the glass and walls. Also, the puppies sometimes look like they're cold and sad, and I feel like the fence-like cage floors are too hard on their paws. There aren't even any towels or pieces of fabric for them to snuggle up on. And the kennel cough/parvo disheartens me.

Overall, for a small business, these guys definitely care, but I think they need to care for the hygene of the animals a little more. I will be going back though.

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I wish I would've read these reviews prior ro purchasing my puppy. She came home with a cold and hacking cough(kennel cough) she's been at the vet 3 times in the past month and she still can't get rid of the cough. I have yet to see the $34.00 I should've been refunded for her medication(let alone the $ for the vet). I've called there 3 different times and always get a run around excuse. This place needs to be shut down!!!

1
★☆☆☆☆

I wish I would've read these reviews prior ro purchasing my puppy. She came home with a cold and hacking cough(kennel cough) she's been at the vet 3 times in the past month and she still can't get rid of the cough. I have yet to see the $34.00 I should've been refunded for her medication(let alone the $ for the vet). I've called there 3 different times and always get a run around excuse. This place needs to be shut down!!!

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We purchased a puppy from here 2 months ago. The second day we had the puppy around midnight he started to cough and gag and throw up a white foam. I took him to the emergency vet by my house to have him looked at. He had an xray done to ensure it wasn't pneumonia. He wound up being diagnose with kennel cough. My bill came out to over $360. When purchasing the puppy you receive paper worm about a "puppy lemon law" which states that if the puppy is diagnose with a respiratory problem that you can submit the bill and paper work from the vet ton the store within 10 days of purchase and they will refund you your money within 14 days. They do not refund for x rays though. I delivered the vet bill and paper work to the store on October 31 and got a refund of only $47.25 which covered only the prescription on November 22, 23 days after I sumbmitted the paper work. I called to ask why the emergency vet charge wasn't covered and they told me "because you are supposed to take the dog to the vet within 10 days of purchase". That is bs! I had to rush the dog to the emergency vet because they can't keep their store disease free and I had to pay for the whole thing. Another thing, the staff here are all very rude. If you ask them a question they act like it is a huge inconvenience for them to even be talking to you. I can't say that I regret going to this place because I love this puppy with all my heart but I definitely regret having to have dealt with those scumbags. I would avoid this place at all costs if I were you.

1
★☆☆☆☆

We purchased a puppy from here 2 months ago. The second day we had the puppy around midnight he started to cough and gag and throw up a white foam. I took him to the emergency vet by my house to have him looked at. He had an xray done to ensure it wasn't pneumonia. He wound up being diagnose with kennel cough. My bill came out to over $360. When purchasing the puppy you receive paper worm about a "puppy lemon law" which states that if the puppy is diagnose with a respiratory problem that you can submit the bill and paper work from the vet ton the store within 10 days of purchase and they will refund you your money within 14 days. They do not refund for x rays though. I delivered the vet bill and paper work to the store on October 31 and got a refund of only $47.25 which covered only the prescription on November 22, 23 days after I sumbmitted the paper work. I called to ask why the emergency vet charge wasn't covered and they told me "because you are supposed to take the dog to the vet within 10 days of purchase". That is bs! I had to rush the dog to the emergency vet because they can't keep their store disease free and I had to pay for the whole thing. Another thing, the staff here are all very rude. If you ask them a question they act like it is a huge inconvenience for them to even be talking to you. I can't say that I regret going to this place because I love this puppy with all my heart but I definitely regret having to have dealt with those scumbags. I would avoid this place at all costs if I were you.

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I bought a toy fox terrier yorkie on Aug 14th from there and after 10 days we went back to the store cause shecouldnt hold any food down and diarreah and crying continuously .we took her back to the pet store..they gave her vitamins and anti vomit meds..she came home drugged up unable to eat just sleep...the next morning she was in a seizure and unable to move her eyes were down to her nose and her head was pushed back to her tail...we took her back and they asked me what I did...really they gave her the meds....they tried to give me another dog but I fought for my money back and this place needs to be closed down...i looked and researched into things and she had parvo and there was a litter of 9 puppy that were with her so they are all sick too...its ashame these poor puppies

1
★☆☆☆☆

I bought a toy fox terrier yorkie on Aug 14th from there and after 10 days we went back to the store cause shecouldnt hold any food down and diarreah and crying continuously .we took her back to the pet store..they gave her vitamins and anti vomit meds..she came home drugged up unable to eat just sleep...the next morning she was in a seizure and unable to move her eyes were down to her nose and her head was pushed back to her tail...we took her back and they asked me what I did...really they gave her the meds....they tried to give me another dog but I fought for my money back and this place needs to be closed down...i looked and researched into things and she had parvo and there was a litter of 9 puppy that were with her so they are all sick too...its ashame these poor puppies

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I love this store. I bought two turtles from there. The turtles were in EXCELLENT health. I was so happy with them, I bought another turtle. The Staff were very nice and all the animals seemed to be healthy

5
★★★★★

I love this store. I bought two turtles from there. The turtles were in EXCELLENT health. I was so happy with them, I bought another turtle. The Staff were very nice and all the animals seemed to be healthy

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Recently purchased a toy fox terrier there, very helpful staff. seem very caring for the animals. would definatly purchase from again. Thanks for the wonderful puppy

5
★★★★★

Recently purchased a toy fox terrier there, very helpful staff. seem very caring for the animals. would definatly purchase from again. Thanks for the wonderful puppy

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I had recently got a macaw off a neighbor and didnt know much about the bird...the people at this pet store were very informative and helpful on giving me information...the lady at the store...which i didnt get her name...was very courteous and helpful on giving me info i needed about my bird....i also bought a golden doodle pup a couple years ago and had absolutely no problems with him...people then were very helpful...I had read some reviews before writing mine and they say to watch for diseases and call them pup mills and stuff....i dont believe that garbage....my dog is healthy and never had any problems whatsoever...would recommend shopping here for your pet.

5
★★★★★

I had recently got a macaw off a neighbor and didnt know much about the bird...the people at this pet store were very informative and helpful on giving me information...the lady at the store...which i didnt get her name...was very courteous and helpful on giving me info i needed about my bird....i also bought a golden doodle pup a couple years ago and had absolutely no problems with him...people then were very helpful...I had read some reviews before writing mine and they say to watch for diseases and call them pup mills and stuff....i dont believe that garbage....my dog is healthy and never had any problems whatsoever...would recommend shopping here for your pet.

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I went to this store today to check out their African cichlids and tank supply prices. Once inside the store it smelled like cigarettes. I walked straight back to the fish area where it smelled like cigarettes also. The fish room felt like a storage/garage like area and quite a few of the tanks were dirty and hazy. African cichlids can be aggressive but when an entire tank has split fins it looks more to me like the conditions are bad and its causing fin rot. On my way out I saw the puppy jail cells which instantly upset me. I wouldn't say their environments were horribly dirty but they weren't the best. There were many strange mixed breeds I thought. Not sure why. The fish supplies were next to the dogs so i checked them out. Prices were good and the selection was there but I choose not to buy anything because I didn't want to support this dump. On the way out I noticed the checkout area at the front of the store, which was also a wide open office looking area with messy desks at the had beer cans on one of the desks. Overall I think this store is a dump, I wouldn't recommend it to anyone and I'll never go back.

1
★☆☆☆☆

I went to this store today to check out their African cichlids and tank supply prices. Once inside the store it smelled like cigarettes. I walked straight back to the fish area where it smelled like cigarettes also. The fish room felt like a storage/garage like area and quite a few of the tanks were dirty and hazy. African cichlids can be aggressive but when an entire tank has split fins it looks more to me like the conditions are bad and its causing fin rot. On my way out I saw the puppy jail cells which instantly upset me. I wouldn't say their environments were horribly dirty but they weren't the best. There were many strange mixed breeds I thought. Not sure why. The fish supplies were next to the dogs so i checked them out. Prices were good and the selection was there but I choose not to buy anything because I didn't want to support this dump. On the way out I noticed the checkout area at the front of the store, which was also a wide open office looking area with messy desks at the had beer cans on one of the desks. Overall I think this store is a dump, I wouldn't recommend it to anyone and I'll never go back.

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I agree 100% with Barbara D and would love to contact her to help her with the animals at this pet center. We recently purchased a puppy on 8/10/10. This puppy also experienced the same issues and suffers from pneumonia. We went to the pet center today and the workers showed no concern. I even brought up the issue of the boxer puppy. This center needs to be shut down and cleaned up before any more animals suffer.
If Barbara wishes to contact me, I will be more then happy to help her fight on this issue.

1
★☆☆☆☆

I agree 100% with Barbara D and would love to contact her to help her with the animals at this pet center. We recently purchased a puppy on 8/10/10. This puppy also experienced the same issues and suffers from pneumonia. We went to the pet center today and the workers showed no concern. I even brought up the issue of the boxer puppy. This center needs to be shut down and cleaned up before any more animals suffer.
If Barbara wishes to contact me, I will be more then happy to help her fight on this issue.

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My daughters boyfriend bought her a boxer puppy from Bensalem Aquarium & Pet on 7/23/2010. Today, she was admitted to CARES Animal Hospital in critical condition. She had kennel cough, which developed into pneumonia. My daughters vet said she has dealt with these people in the past, and although she believes they are caring people, she has advised them that they should clear out the animals for a while until they can rid the store of illness. I disagree that they are caring people. They obviously know they have a problem with kennel cough, and from what the vet said, parvo, yet they still sell these animals. God forbid they miss out on a sale! I will be fighting this until they clean that hole up or close down!!

1
★☆☆☆☆

My daughters boyfriend bought her a boxer puppy from Bensalem Aquarium & Pet on 7/23/2010. Today, she was admitted to CARES Animal Hospital in critical condition. She had kennel cough, which developed into pneumonia. My daughters vet said she has dealt with these people in the past, and although she believes they are caring people, she has advised them that they should clear out the animals for a while until they can rid the store of illness. I disagree that they are caring people. They obviously know they have a problem with kennel cough, and from what the vet said, parvo, yet they still sell these animals. God forbid they miss out on a sale! I will be fighting this until they clean that hole up or close down!!

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I went to this store today with my daughter to look for something for her bearded dragon and on the way to the back where they keep those supplies we pasted the puppies they had behind glass: I never in my life had to walk out of a store!!! These puppies were in my eyes being abused(One of them I have etched in my brain a poor white malltese pup that was soooo neglected: his cage was dirty ,water was dirty,and most of all the poor dog could not see through his overgrown hair and brown eye booger's he was so sad looking .All he needed was a brush and trim so he could see ! These dogs do have long hair but at some point you have to trim or tie up.I'm not sure if he was even still a puppy looks like he may of been there awhile due to the markdowns on window. How can a pet shop owner of all people think this is ok ? I am sick to my stomach if I could take in another dog I would of walked out with him I would of paid the crazy price of $850.00 . As Im writing this I am almost in tears, I may have to go back and get him and find a home myself for this poor dog! I am AGAINST buying dogs at a Pet store(Puppy Mills) I don't want to contribute to buying from them because that just makes them bring in more! But the Dirty cages and the conditions of the pups that I seen today MADE ME SICK TO MY STOMACH! Everyone please if you are looking for a new pet go to a LOCAL SHELTER or to a Breeder so places like this have to stop selling puppies ,and stick to Pet supplies.

1
★☆☆☆☆

I went to this store today with my daughter to look for something for her bearded dragon and on the way to the back where they keep those supplies we pasted the puppies they had behind glass: I never in my life had to walk out of a store!!! These puppies were in my eyes being abused(One of them I have etched in my brain a poor white malltese pup that was soooo neglected: his cage was dirty ,water was dirty,and most of all the poor dog could not see through his overgrown hair and brown eye booger's he was so sad looking .All he needed was a brush and trim so he could see ! These dogs do have long hair but at some point you have to trim or tie up.I'm not sure if he was even still a puppy looks like he may of been there awhile due to the markdowns on window. How can a pet shop owner of all people think this is ok ? I am sick to my stomach if I could take in another dog I would of walked out with him I would of paid the crazy price of $850.00 . As Im writing this I am almost in tears, I may have to go back and get him and find a home myself for this poor dog! I am AGAINST buying dogs at a Pet store(Puppy Mills) I don't want to contribute to buying from them because that just makes them bring in more! But the Dirty cages and the conditions of the pups that I seen today MADE ME SICK TO MY STOMACH! Everyone please if you are looking for a new pet go to a LOCAL SHELTER or to a Breeder so places like this have to stop selling puppies ,and stick to Pet supplies.

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The fact that the vast majority (estimates are as high as 95%) of puppies sold in pet stores come from puppy mills has been well documented. This fact accounts for the advice given by veterinarians, rescue workers, and serious breeders against buying a puppy in a pet store.

But it??s amazing to see how badly people who are thinking of buying a puppy in a pet store want to believe that it isn??t true. The response is always, ??But I asked the people in the pet store and they assured me that all of their puppies come from home breeders.? Of course that??s what they say! They want you to plunk down your $800 or $1000 for one of the puppies they have for sale. But these claims have been disproved.

First, ask yourself this question: How would it be possible for a store that has dozens and dozens of puppies of different breeds for sale every day to obtain all their dogs from home breeders? The logistics alone would be impossible, since home breeders, by definition, are small-scale and can produce only a few puppies a year.

Second, television programs such as Dateline NBC have proved absolutely that these claims are false, by getting the names of the ??home breeders? from pet store employees, then hunting them down. Without exception, the pet stores?? ??home breeders? were puppy mills.

There are new pet stores -- stores that position themselves as "upscale" and "lifestyle stores" -- that admit that the puppies in their stores come from commercial volume breeders. The puppies are sold for $750 to $1800. Putting a puppy mill dog into a fancy retail setting and sticking an outrageous price tag on it does not change anything about the origins of the puppy. And none of that fancy price tag does anything to alleviate the misery of the mill dogs used as breeding machines.

So what can you do? Continue to share your knowledge about this pet store. The animals are NOT cared for and the staff is all about money making. ADOPT A SHELTER ANIMAL!!!! Quit giving these losers money to sell sick little puppies and kittens!!! The PSPCA has dogs that need love. They are spayed and neutered. Up to date on vaccines and they will TELL you about known medical conditions.

1
★☆☆☆☆

The fact that the vast majority (estimates are as high as 95%) of puppies sold in pet stores come from puppy mills has been well documented. This fact accounts for the advice given by veterinarians, rescue workers, and serious breeders against buying a puppy in a pet store.

But it??s amazing to see how badly people who are thinking of buying a puppy in a pet store want to believe that it isn??t true. The response is always, ??But I asked the people in the pet store and they assured me that all of their puppies come from home breeders.? Of course that??s what they say! They want you to plunk down your $800 or $1000 for one of the puppies they have for sale. But these claims have been disproved.

First, ask yourself this question: How would it be possible for a store that has dozens and dozens of puppies of different breeds for sale every day to obtain all their dogs from home breeders? The logistics alone would be impossible, since home breeders, by definition, are small-scale and can produce only a few puppies a year.

Second, television programs such as Dateline NBC have proved absolutely that these claims are false, by getting the names of the ??home breeders? from pet store employees, then hunting them down. Without exception, the pet stores?? ??home breeders? were puppy mills.

There are new pet stores -- stores that position themselves as "upscale" and "lifestyle stores" -- that admit that the puppies in their stores come from commercial volume breeders. The puppies are sold for $750 to $1800. Putting a puppy mill dog into a fancy retail setting and sticking an outrageous price tag on it does not change anything about the origins of the puppy. And none of that fancy price tag does anything to alleviate the misery of the mill dogs used as breeding machines.

So what can you do? Continue to share your knowledge about this pet store. The animals are NOT cared for and the staff is all about money making. ADOPT A SHELTER ANIMAL!!!! Quit giving these losers money to sell sick little puppies and kittens!!! The PSPCA has dogs that need love. They are spayed and neutered. Up to date on vaccines and they will TELL you about known medical conditions.

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after all i read i am going to get two gerbil and i hamster konw what i am going today right now.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

5
★★★★★

after all i read i am going to get two gerbil and i hamster konw what i am going today right now.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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I purchased a Toy Fox Shelty puppy on a Friday night. She refused to eat Saturday, was vomiting and had diarrhea by Sunday afternoon. Called an emergency vet and took her into the facility. She tested a strong positive for parvo immediately. Being only 8 wks old and @ 2 lbs, she is now struggling for her life, still not eating and on IV therapy. We immediately called the store because she was in a cage with 2 siblings of the same litter and 3 other pups. The store said the other dogs were already sold and said they would inform the other customers who purchased the dogs. I highly doubt it and fear for the life of the other dogs. They refused to cover vet bills, only refunding the purchase price of our pup. We are now looking into taking legal action against this shop after reading about other such cases. Parvo is highly contagious and everything needs to be sanitized after exposure to the virus since it lives on surfaces for 30 days. We have 2 other dogs at home that we are now watching for any signs of the disease. Advice to anyone, do not purchase anything from this store. They are a dirty and very uncaring, unethical business.

1
★☆☆☆☆

I purchased a Toy Fox Shelty puppy on a Friday night. She refused to eat Saturday, was vomiting and had diarrhea by Sunday afternoon. Called an emergency vet and took her into the facility. She tested a strong positive for parvo immediately. Being only 8 wks old and @ 2 lbs, she is now struggling for her life, still not eating and on IV therapy. We immediately called the store because she was in a cage with 2 siblings of the same litter and 3 other pups. The store said the other dogs were already sold and said they would inform the other customers who purchased the dogs. I highly doubt it and fear for the life of the other dogs. They refused to cover vet bills, only refunding the purchase price of our pup. We are now looking into taking legal action against this shop after reading about other such cases. Parvo is highly contagious and everything needs to be sanitized after exposure to the virus since it lives on surfaces for 30 days. We have 2 other dogs at home that we are now watching for any signs of the disease. Advice to anyone, do not purchase anything from this store. They are a dirty and very uncaring, unethical business.

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1 out of 1 people found this review helpful.

.

My son & fiance purchased a 14 week old kitten for me the other day.They gave her a bath & clipped her nails before she left the store which I am very impressed with. I called the store to ask how to help her adjust.The owner was very friendly & helpful.I give them 5 stars for great customer service.

5
★★★★★

My son & fiance purchased a 14 week old kitten for me the other day.They gave her a bath & clipped her nails before she left the store which I am very impressed with. I called the store to ask how to help her adjust.The owner was very friendly & helpful.I give them 5 stars for great customer service.

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1 out of 1 people found this review helpful.

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they need to clean the animals water better..it was gross today ...especially the finch cage... i wont be going back there... looks like just a bunch of lazy employees talking about pain killers.......nice...close this dump down

1
★☆☆☆☆

they need to clean the animals water better..it was gross today ...especially the finch cage... i wont be going back there... looks like just a bunch of lazy employees talking about pain killers.......nice...close this dump down

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1 out of 4 people found this review helpful.

.

I purchased my Cane Corso (Italian Mastiff) from Bensalem 4 years ago...and am patiently waiting on a long list for an English Mastiff!!!! The employees are very knowledgeable about these "gentle giants" and I wouldn't go anywhere else to purchase one!!! The owners are caring, responsible pet lovers which is evident as soon as you start talking to them. Can't wait to hear from you guys when a littler of English's comes in!!! I have already recommended the store to my friends and they have happily purchased puppies too!!!!!

5
★★★★★

I purchased my Cane Corso (Italian Mastiff) from Bensalem 4 years ago...and am patiently waiting on a long list for an English Mastiff!!!! The employees are very knowledgeable about these "gentle giants" and I wouldn't go anywhere else to purchase one!!! The owners are caring, responsible pet lovers which is evident as soon as you start talking to them. Can't wait to hear from you guys when a littler of English's comes in!!! I have already recommended the store to my friends and they have happily purchased puppies too!!!!!

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1 out of 2 people found this review helpful.

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This pet store is great! We've been shopping at this pet store for years. People, such as the ones who have written the reviews below were way out of line. First and foremost, one of the previous posters gave her dog to a third party and had the dog checked multiple times and it came out with a clean bill of health. Only after the dog was in the third party's possession did the dog contract parvo. The contract was between the store and the original owner of the dog, so the third party has no business with this store. Secondly, the other poster below did, in fact have an issue with their dog, however, they were fully reimbursed in less than 24 hours and they now have another wonderful little puppy which they love. This pet store is very fair and cooperative and has always helped me with anything that i've needed. I've known the family for years and they do everything to help their customers. One of these posters below wasn't even the owner of the dog, it was her mother's - who still shops with the pet store. And as for describing the business as money hungry.. this is something i highly doubt and completely disagree with since they donate hundreds of fish, bowls, and supplies to Saint Ephrem's carnival every year - not to mention their fund raising for Hope for the Animals, their donations to Bensalem Police Department for bulletproof vests, and their donations to the D.A.R.E. program - just to name a few. They wouldn't be in business for 20 YEARS if they ran it unfairly. After being a customer of this store for over 10 years, and being a sensible human being who realizes that sometimes things don't always work out and that these incidences could have happened at any other place - and they do - that yes, sometimes it is upsetting, but this business follows the law to its fullest extent - and in my opinion and in the opinion of many other loyal customers, this pet store goes above and beyond when it comes to customer service. Check a store out for yourself before you make a decision based off of what other people say. And as most of us in the business world know ( i own my own flower shop) - the general public is, very plainly, ignorant. You can't please them all - but you can run a fair, practical, efficient business. And that is exactly what Bensalem Aquarium and Pet Center does. Good Luck at your new store guys! It looks great! Thanks for all your help!

5
★★★★★

This pet store is great! We've been shopping at this pet store for years. People, such as the ones who have written the reviews below were way out of line. First and foremost, one of the previous posters gave her dog to a third party and had the dog checked multiple times and it came out with a clean bill of health. Only after the dog was in the third party's possession did the dog contract parvo. The contract was between the store and the original owner of the dog, so the third party has no business with this store. Secondly, the other poster below did, in fact have an issue with their dog, however, they were fully reimbursed in less than 24 hours and they now have another wonderful little puppy which they love. This pet store is very fair and cooperative and has always helped me with anything that i've needed. I've known the family for years and they do everything to help their customers. One of these posters below wasn't even the owner of the dog, it was her mother's - who still shops with the pet store. And as for describing the business as money hungry.. this is something i highly doubt and completely disagree with since they donate hundreds of fish, bowls, and supplies to Saint Ephrem's carnival every year - not to mention their fund raising for Hope for the Animals, their donations to Bensalem Police Department for bulletproof vests, and their donations to the D.A.R.E. program - just to name a few. They wouldn't be in business for 20 YEARS if they ran it unfairly. After being a customer of this store for over 10 years, and being a sensible human being who realizes that sometimes things don't always work out and that these incidences could have happened at any other place - and they do - that yes, sometimes it is upsetting, but this business follows the law to its fullest extent - and in my opinion and in the opinion of many other loyal customers, this pet store goes above and beyond when it comes to customer service. Check a store out for yourself before you make a decision based off of what other people say. And as most of us in the business world know ( i own my own flower shop) - the general public is, very plainly, ignorant. You can't please them all - but you can run a fair, practical, efficient business. And that is exactly what Bensalem Aquarium and Pet Center does. Good Luck at your new store guys! It looks great! Thanks for all your help!

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1 out of 2 people found this review helpful.

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I purchased my eskimo corgi on Sunday May 3. Wednesday she started vomiting and had diarrhea. We called the pet store and we were told it was due to her food changing...even though they told us to mix their pet food with a new pet food. We took her to the vet who told us it was a stomach bug. It is Friday and my poor little baby started throwing up even worse and has blood in her diarrhea. We took her to the vet AGAIN and this time they tested for parvo...She has it. Now she is in the hospital fighting for her life...DO NOT BUY FROM THIS PET STORE! I wish I had read the reviews first...

1
★☆☆☆☆

I purchased my eskimo corgi on Sunday May 3. Wednesday she started vomiting and had diarrhea. We called the pet store and we were told it was due to her food changing...even though they told us to mix their pet food with a new pet food. We took her to the vet who told us it was a stomach bug. It is Friday and my poor little baby started throwing up even worse and has blood in her diarrhea. We took her to the vet AGAIN and this time they tested for parvo...She has it. Now she is in the hospital fighting for her life...DO NOT BUY FROM THIS PET STORE! I wish I had read the reviews first...

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3 out of 3 people found this review helpful.

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I received a yellow lab puppy from this shop on 4/21 he died today 4/30 after spending 5 days in the hospital fighting for his life. The store denies fault.he was in the store for almost 1 month, (I checked with the breeder) the incubation is 5-7 day he was home only 3 days before he got sick.Parvovirus is highly contagious his brother still sits in the store he has been exposed to the parvo along with a golden noodle.Buyer beware just because they show you shot records does not mean you will get a healthy pet.The owner would not even speak with us or return our phone calls.I wonder how many others like us are out there that had their hearts ripped out by this money hungry store owner..

1
★☆☆☆☆

I received a yellow lab puppy from this shop on 4/21 he died today 4/30 after spending 5 days in the hospital fighting for his life. The store denies fault.he was in the store for almost 1 month, (I checked with the breeder) the incubation is 5-7 day he was home only 3 days before he got sick.Parvovirus is highly contagious his brother still sits in the store he has been exposed to the parvo along with a golden noodle.Buyer beware just because they show you shot records does not mean you will get a healthy pet.The owner would not even speak with us or return our phone calls.I wonder how many others like us are out there that had their hearts ripped out by this money hungry store owner..

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2 out of 2 people found this review helpful.

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I have known the owner and his family for years. They are incredible people who do anything and everything for the animals they care for. This staff goes above and beyond in their knowledge of their animal as well as merchandise selection. I would never go anywhere else! And now after 20 years of business, they are moving to a new location... RIGHT IN THE SAME SHOPPING CENTER! thank god! Whether it be a dog or a hamster, a fish or a snake - Bensalem Aquarium and Pet Center is the place you want to go. The employees are great people who keep it real and truly preserve the slogan of The One Stop Friendly Neighborhood Pet Shop ! ! !

5
★★★★★

I have known the owner and his family for years. They are incredible people who do anything and everything for the animals they care for. This staff goes above and beyond in their knowledge of their animal as well as merchandise selection. I would never go anywhere else! And now after 20 years of business, they are moving to a new location... RIGHT IN THE SAME SHOPPING CENTER! thank god! Whether it be a dog or a hamster, a fish or a snake - Bensalem Aquarium and Pet Center is the place you want to go. The employees are great people who keep it real and truly preserve the slogan of The One Stop Friendly Neighborhood Pet Shop ! ! !

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2 out of 3 people found this review helpful.

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I consider myself to be very knowledgeable about African Cichlid fish. I always find myself amazed by the staffs knowledge on these fish every time I go. They really do their homework. They always have a special on juvinile 1" cichlids "BUY 3 GET 1 FREE" for about $17. Petco, Pets Plus and about every other store I've tried would charge you at least $35-$40 for 4 African juvies. The staff is great. I think they are all family with the exception of 1 or 2 employees. *Note : I heard that they are moving soon. They will relocate about 900 feet away next to the A.C. Moore. But I am not sure of the date that they are making the move. I would call first before you make the trip as I'm sure they may need to close for a few days during transition.Definitely check this place out. Mom and Pop type owners and great staff.

4
★★★★☆

I consider myself to be very knowledgeable about African Cichlid fish. I always find myself amazed by the staffs knowledge on these fish every time I go. They really do their homework. They always have a special on juvinile 1" cichlids "BUY 3 GET 1 FREE" for about $17. Petco, Pets Plus and about every other store I've tried would charge you at least $35-$40 for 4 African juvies. The staff is great. I think they are all family with the exception of 1 or 2 employees. *Note : I heard that they are moving soon. They will relocate about 900 feet away next to the A.C. Moore. But I am not sure of the date that they are making the move. I would call first before you make the trip as I'm sure they may need to close for a few days during transition.Definitely check this place out. Mom and Pop type owners and great staff.

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0 out of 1 people found this review helpful.

.

I have known the owner and his family for a long time, he has a well informed staff and they love the pets they work with. They have some of the dogs out so you can see them and touch them. I am most sure that if you have pets out in the open especially puppies they smell well it's Puppy smell!!!! Most places do not have that, they are behind cages and you have to ask to see one and alot of times they are not so fast to let you touch. As far as prices go all of their dogs and cats are Pure Bred and papers are given upon purchase... I have bought 2 dogs and a Persian Kitten from there and could not have been more happy with my new found friends. I do work there to help out on occasion and let me tell you the staff is fun, hardworking and they love everyone of those animals in that place right down to the UGLY snakes.. :) Love you D and K.... Keep up the good work. Nikki C

5
★★★★★

I have known the owner and his family for a long time, he has a well informed staff and they love the pets they work with. They have some of the dogs out so you can see them and touch them. I am most sure that if you have pets out in the open especially puppies they smell well it's Puppy smell!!!! Most places do not have that, they are behind cages and you have to ask to see one and alot of times they are not so fast to let you touch. As far as prices go all of their dogs and cats are Pure Bred and papers are given upon purchase... I have bought 2 dogs and a Persian Kitten from there and could not have been more happy with my new found friends. I do work there to help out on occasion and let me tell you the staff is fun, hardworking and they love everyone of those animals in that place right down to the UGLY snakes.. :) Love you D and K.... Keep up the good work. Nikki C

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0 out of 1 people found this review helpful.

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The store is very clean, and the staff cares about every animal that comes through. I purchased a puppy a few months ago, and the owner made sure my puppy had all shots and made sure he answered all of my questions. He also let me know if I had ANY questions or concerns, that I could call or come by anytime. I highly recommend this Bensalem Aquarium for all of your pet needs...

5
★★★★★

The store is very clean, and the staff cares about every animal that comes through. I purchased a puppy a few months ago, and the owner made sure my puppy had all shots and made sure he answered all of my questions. He also let me know if I had ANY questions or concerns, that I could call or come by anytime. I highly recommend this Bensalem Aquarium for all of your pet needs...

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We purchased a Keeshond (Zeus) from here and he is the life and love we needed. He broke our hearts from the time we seen him. We didn't know much about his breed, they knew a lot and we both agreed he would be a good match. This store is one of a kind and you have to appreciate that they are not corporate America so you will receive info on a personal level. They are well informed and LOVE any animal they have sold or not sold... We are actually looking for another Keeshond and are waiting for this and only this pet store to accommodate us because we found what we were looking for the first time and fell in love with them as well as our Zeus, why not the second time around... We love this place.

5
★★★★★

We purchased a Keeshond (Zeus) from here and he is the life and love we needed. He broke our hearts from the time we seen him. We didn't know much about his breed, they knew a lot and we both agreed he would be a good match. This store is one of a kind and you have to appreciate that they are not corporate America so you will receive info on a personal level. They are well informed and LOVE any animal they have sold or not sold... We are actually looking for another Keeshond and are waiting for this and only this pet store to accommodate us because we found what we were looking for the first time and fell in love with them as well as our Zeus, why not the second time around... We love this place.

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0 out of 1 people found this review helpful.

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My husband purchased a puppy from the Bensalem Aquarium and Pet Center a week ago. The puppy is adorable, the staff are most helpful and being a first time dog owner - I've called them with various questions and they answered all my questions very informatively and friendly. My puppy had a very slight case of diarrhea from being in a new home and the owner asked me to bring her in and he gave her a complimentary B-12 short along with anti-diarrhea medication at no cost to me. Everyone there is just wonderful and I would not hestiate to purchase a pet there and highly recommend this pet center for sure!

5
★★★★★

My husband purchased a puppy from the Bensalem Aquarium and Pet Center a week ago. The puppy is adorable, the staff are most helpful and being a first time dog owner - I've called them with various questions and they answered all my questions very informatively and friendly. My puppy had a very slight case of diarrhea from being in a new home and the owner asked me to bring her in and he gave her a complimentary B-12 short along with anti-diarrhea medication at no cost to me. Everyone there is just wonderful and I would not hestiate to purchase a pet there and highly recommend this pet center for sure!

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1 out of 2 people found this review helpful.

.

I go out of my way and PAST other pet stores to go here.

healthy animals, informed staff, quality products and support avaialble, groomer on site,What more could you ask for?

If you don't have questions why would the sales staff bother you?

The animals there are Happy and Content, THAT shows the care they are given more than anything. The only time I have seen a sick animal there was when they were nursing a sick chihuahua back to health, NO he was not for sale, and he was kept seperate from the other dogs.

My visists are never quick, my children always spend time looking at the aniamls , my Son especially can spend an hour or more if I have the time. He refers to BAPC as "the Good Pet Store', the good is beacuse of how he has seen the staff with the animals in their care, compared to most places treating them like stock.

Very informed staff, and YES they are Friendly, You get what you give.

Michael

5
★★★★★

I go out of my way and PAST other pet stores to go here.

healthy animals, informed staff, quality products and support avaialble, groomer on site,What more could you ask for?

If you don't have questions why would the sales staff bother you?

The animals there are Happy and Content, THAT shows the care they are given more than anything. The only time I have seen a sick animal there was when they were nursing a sick chihuahua back to health, NO he was not for sale, and he was kept seperate from the other dogs.

My visists are never quick, my children always spend time looking at the aniamls , my Son especially can spend an hour or more if I have the time. He refers to BAPC as "the Good Pet Store', the good is beacuse of how he has seen the staff with the animals in their care, compared to most places treating them like stock.

Very informed staff, and YES they are Friendly, You get what you give.

Michael

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0 out of 1 people found this review helpful.

.

I would actually purchase a mastiff from this store. The people are nice, honest and thorough with answers to questions on there mastiff pups. In fact most of their mastiff puppies are bred from the owner's family so you know that their mastiffs are not from some fancy puppy barn. These puppies are well tempered and the owners and their staff answer all questions about everything. Animals were healthy and the store was clean. They do have a large dog behind the counter which is a neopolitan but as a mastiff owner of 2 different kinds, I can personally respect that. Koodo's to Bensalem Aquarium and Pet Center.

5
★★★★★

I would actually purchase a mastiff from this store. The people are nice, honest and thorough with answers to questions on there mastiff pups. In fact most of their mastiff puppies are bred from the owner's family so you know that their mastiffs are not from some fancy puppy barn. These puppies are well tempered and the owners and their staff answer all questions about everything. Animals were healthy and the store was clean. They do have a large dog behind the counter which is a neopolitan but as a mastiff owner of 2 different kinds, I can personally respect that. Koodo's to Bensalem Aquarium and Pet Center.

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0 out of 1 people found this review helpful.

.

this is a very small store with very little to offer,the store is very dirty and alot of there shelves are empty. they have some animals but they are very sick looking , they have 2 very large dogs they keep behind the counter , they may scare someone but i think they are very old.the staff isnt very frindly or helpfull.

2
★★☆☆☆

this is a very small store with very little to offer,the store is very dirty and alot of there shelves are empty. they have some animals but they are very sick looking , they have 2 very large dogs they keep behind the counter , they may scare someone but i think they are very old.the staff isnt very frindly or helpfull.

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1 out of 2 people found this review helpful.

.

The employees are friendly for the most part but they do not have a big supply of animals and fish. I went there to buy salt water tank fish and they has a lousey selection. I went again to look at puppies and they no longer sold them (I was told they were getting sick). They also keep a huge dog behind the counter which may scare away some customers.

2
★★☆☆☆

The employees are friendly for the most part but they do not have a big supply of animals and fish. I went there to buy salt water tank fish and they has a lousey selection. I went again to look at puppies and they no longer sold them (I was told they were getting sick). They also keep a huge dog behind the counter which may scare away some customers.

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0 out of 2 people found this review helpful.

.

Though they have a lot of unique animals here, including a large turtle/koi pond in the back, it's quite likely that you'll get ignored by the sales staff if you have any questions. Additionally, large items for sale have no price tags on them and many of the fish tanks look dirty and the aquatic animals don't look too healthy. Good puppy selection, though, if that's what you're looking for.

3
★★★☆☆

Though they have a lot of unique animals here, including a large turtle/koi pond in the back, it's quite likely that you'll get ignored by the sales staff if you have any questions. Additionally, large items for sale have no price tags on them and many of the fish tanks look dirty and the aquatic animals don't look too healthy. Good puppy selection, though, if that's what you're looking for.

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0 out of 2 people found this review helpful.

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