Big Marty's Carpets

★★★☆☆

About Big Marty's Carpets

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Home & Garden

Home & Garden
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I went to Big Marty's 3 times while searching for vinyl flooring. I was quoted a price on the 1st and 2nd occasions and when I had decided to go with that product and purchase it, they raised the price. From Thursday to Friday, IT WENT UP?! When I mentioned the quote was not the same I was told the prices go up weekly...when I said I was in there yesterday, he said the prices can go up daily. When I said how ridiculous that was he said it's only 20 something more dollars. Seriously!!?? I guess Big Marty's didn't need my $ but sure needed the extra $28 they would have got by upping my original quote. Instead I found the exact same product somewhere else cheaper.
I find it disheartening that I was actually trying to support my local
businesses and not go to a big chain and this was the treatment I received.
I'd like to also mention I was the only one in the store at each visit and not once did the salesman approach me and ask if I needed help. I had to approach the main desk with all my questions.

That's no way to do business!

1
★☆☆☆☆

I went to Big Marty's 3 times while searching for vinyl flooring. I was quoted a price on the 1st and 2nd occasions and when I had decided to go with that product and purchase it, they raised the price. From Thursday to Friday, IT WENT UP?! When I mentioned the quote was not the same I was told the prices go up weekly...when I said I was in there yesterday, he said the prices can go up daily. When I said how ridiculous that was he said it's only 20 something more dollars. Seriously!!?? I guess Big Marty's didn't need my $ but sure needed the extra $28 they would have got by upping my original quote. Instead I found the exact same product somewhere else cheaper.
I find it disheartening that I was actually trying to support my local
businesses and not go to a big chain and this was the treatment I received.
I'd like to also mention I was the only one in the store at each visit and not once did the salesman approach me and ask if I needed help. I had to approach the main desk with all my questions.

That's no way to do business!

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We have used Big Marty's a few times for our carpeting needs. We love to look in the remnant section. They have huge remnant pieces that fit a small room quite nicely. They will install the remnants and with the padding the price is reasonable. We've also ordered carpet and also had a good experience. They are on time and nice to deal with.

4
★★★★☆

We have used Big Marty's a few times for our carpeting needs. We love to look in the remnant section. They have huge remnant pieces that fit a small room quite nicely. They will install the remnants and with the padding the price is reasonable. We've also ordered carpet and also had a good experience. They are on time and nice to deal with.

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