Squirrel Hill Dry Cleaning

★★★☆☆

About Squirrel Hill Dry Cleaning

Personal Services

Personal Services
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Rossi Tailoring & Cleaners

393 Vanadium Rd # 104 Pittsburgh, PA

3.0 6
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This has been the most unprofessional dry cleaner I have ever used. I dropped my clothes (several shirts) off on a Saturday and was told they would be ready the following Friday. This seemed like quite a while for shirt laundry, but I

3
★★★★★

This has been the most unprofessional dry cleaner I have ever used. I dropped my clothes (several shirts) off on a Saturday and was told they would be ready the following Friday. This seemed like quite a while for shirt laundry, but I

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I've tried this place 3 times due to conventions and it was terrible service. I dropped off my garments and they stated it would be complete on Tuesday. I stopped by Tuesday they said "sorry it will be Tuesday afternoon" I stop by Wednesday they say "sorry our machines broke but should be done this afternoon" I stop by Thursday "sorry our machine is still down". I finally pick up the shirts on Saturday. I ask the clerk, "will you do anything to compensate for the delay?" Without hesitation she replies "NO". Terrible service and even worse customer service.

1
★☆☆☆☆

I've tried this place 3 times due to conventions and it was terrible service. I dropped off my garments and they stated it would be complete on Tuesday. I stopped by Tuesday they said "sorry it will be Tuesday afternoon" I stop by Wednesday they say "sorry our machines broke but should be done this afternoon" I stop by Thursday "sorry our machine is still down". I finally pick up the shirts on Saturday. I ask the clerk, "will you do anything to compensate for the delay?" Without hesitation she replies "NO". Terrible service and even worse customer service.

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Upon the purchase of a Burberry trench coat (worth $1500), I took the time to search for a reputable dry cleaner. Four Seasons was expensive, but their claim was that they specialized in high-end dry cleaning, even noting several top names, including Burberry.

With a staff person, we went over where there were a few ink stains (the coat was a consignment find), and all buttons, openings, flaps, etc. The bill came to $30, and I was charged for each individual belt and the jacket lining separately.

I returned to pick up the coat, and one of the prominent front buttons was cracked and half missing. Waiting for an explanation as to what we both saw, I received none. When I asked as to why the button was cracked, I was directed to a small sign stating that they weren't responsible for missing or cracked buttons. I argued that we'd gone over the coat together, nothing was cracked or missing initially, that it was caused in the process. Again I was directed to the small sign, this time I was offered that they could "repair the button" by using a extra button on the jacket that was hidden - but they didn't offer to fix their own mistake for free. Infuriated, I left.

In summary, Four Seasons does not stand by their work, nor do they take responsibility for their mistakes. They are not a high quality dry cleaners, merely an elegant storefront. Take your business to a local dry cleaners that does a better job - the one I found is the New Oakland Tailor on Meyran Ave in Oakland.

1
★☆☆☆☆

Upon the purchase of a Burberry trench coat (worth $1500), I took the time to search for a reputable dry cleaner. Four Seasons was expensive, but their claim was that they specialized in high-end dry cleaning, even noting several top names, including Burberry.

With a staff person, we went over where there were a few ink stains (the coat was a consignment find), and all buttons, openings, flaps, etc. The bill came to $30, and I was charged for each individual belt and the jacket lining separately.

I returned to pick up the coat, and one of the prominent front buttons was cracked and half missing. Waiting for an explanation as to what we both saw, I received none. When I asked as to why the button was cracked, I was directed to a small sign stating that they weren't responsible for missing or cracked buttons. I argued that we'd gone over the coat together, nothing was cracked or missing initially, that it was caused in the process. Again I was directed to the small sign, this time I was offered that they could "repair the button" by using a extra button on the jacket that was hidden - but they didn't offer to fix their own mistake for free. Infuriated, I left.

In summary, Four Seasons does not stand by their work, nor do they take responsibility for their mistakes. They are not a high quality dry cleaners, merely an elegant storefront. Take your business to a local dry cleaners that does a better job - the one I found is the New Oakland Tailor on Meyran Ave in Oakland.

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I dropped off a blazer for alterations a few weeks ago and they said to come back Thursday. I showed up Thursday and they hadn't even started the work yet. I asked that they call me the next day to let me know what was going on, and they didn't even bother to do this. I came back the day after that and took my blazer, and my business, elsewhere. Terrible service.

1
★☆☆☆☆

I dropped off a blazer for alterations a few weeks ago and they said to come back Thursday. I showed up Thursday and they hadn't even started the work yet. I asked that they call me the next day to let me know what was going on, and they didn't even bother to do this. I came back the day after that and took my blazer, and my business, elsewhere. Terrible service.

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Squirrel Hill Dry Cleaning provides consistent, superior dry cleaning services with the utmost professionalism and a strong attention to detail and customer service. This business is great about getting things done quickly and removing even the most difficult stains. They even provide alteration and repair services in addition to preservation and cleaning of special garments (children's christening dresses, for example). The prices are very competitve, especially in light of their wonderful service. This is a business you can count on!

5
★★★★★

Squirrel Hill Dry Cleaning provides consistent, superior dry cleaning services with the utmost professionalism and a strong attention to detail and customer service. This business is great about getting things done quickly and removing even the most difficult stains. They even provide alteration and repair services in addition to preservation and cleaning of special garments (children's christening dresses, for example). The prices are very competitve, especially in light of their wonderful service. This is a business you can count on!

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0 out of 1 people found this review helpful.

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When I had a job interview I needed to ge my suit cleand in a hurry. I brough it to the Squirrel hill Dry Cleaning and Tailoring and I couldn't be more pleased. I had a grease stain on the pants and was doubtful that it would come out. Well the wonderful gentleman at the cleaners paid extra special attention to my garments and was able to get the spot out. The best part of it all is it only took 2 days to get it cleaned and pressed. I must have worked because I got the job.

4
★★★★☆

When I had a job interview I needed to ge my suit cleand in a hurry. I brough it to the Squirrel hill Dry Cleaning and Tailoring and I couldn't be more pleased. I had a grease stain on the pants and was doubtful that it would come out. Well the wonderful gentleman at the cleaners paid extra special attention to my garments and was able to get the spot out. The best part of it all is it only took 2 days to get it cleaned and pressed. I must have worked because I got the job.

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0 out of 1 people found this review helpful.

 

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