Dane Decor

★★★☆☆
  • 315 Arch St

    Philadelphia, PA 19106

    Map & Directions
  • 215-922-2104

About Dane Decor

Hours
Sun 12pm-5pm, Mon-Thu 10am-6pm, Fri 10am-8pm, Sat 10am-5pm

Home & Garden

Home & Garden
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3.0 16
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Great customer service. I placed a special order for the table from the catalog without seeing it in person. After delivery we realized that the table has a few design issues as well as a small manufacture defect. Carl Hamilton came to our

3
★★★★★

Great customer service. I placed a special order for the table from the catalog without seeing it in person. After delivery we realized that the table has a few design issues as well as a small manufacture defect. Carl Hamilton came to our

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My husband was working in another country, so we sent each other links online, and I went to stores in person, emailing him photos from my phone. I saw a lot of crappy furniture in the process. This was ultimately a good thing, because it made it easier to recognize the good stuff when I saw it. We got a better understanding of pricing too. Dane Decor may seem more expensive than other distributors, but they offer a unique product of exceptional quality. We learned that the greatest value isn't about the lowest price as much as what you get for your money.

Dane Decor (I shopped at the Downingtown store) offers a stylish product range, so you can use your imagination to mix pieces for an original, individualized approach to home furnishing. Our first piece was a stunning dining room table. A subsequent trip led to three chairs, and a coffee table for the living room. For what we got, we found Dane Decor prices to be quite reasonable. These are investment pieces, backed up by outstanding customer service, a 25-year guarantee, and a high level of professionalism from the owner who called me personally to explain the details of a promotion, Linda, our salesperson, who answered every question, and the delivery team who gave a thorough explanation on product care. It's rare to find quality, value, beauty, and integrity in one vendor. We'll be back.

5
★★★★★

My husband was working in another country, so we sent each other links online, and I went to stores in person, emailing him photos from my phone. I saw a lot of crappy furniture in the process. This was ultimately a good thing, because it made it easier to recognize the good stuff when I saw it. We got a better understanding of pricing too. Dane Decor may seem more expensive than other distributors, but they offer a unique product of exceptional quality. We learned that the greatest value isn't about the lowest price as much as what you get for your money.

Dane Decor (I shopped at the Downingtown store) offers a stylish product range, so you can use your imagination to mix pieces for an original, individualized approach to home furnishing. Our first piece was a stunning dining room table. A subsequent trip led to three chairs, and a coffee table for the living room. For what we got, we found Dane Decor prices to be quite reasonable. These are investment pieces, backed up by outstanding customer service, a 25-year guarantee, and a high level of professionalism from the owner who called me personally to explain the details of a promotion, Linda, our salesperson, who answered every question, and the delivery team who gave a thorough explanation on product care. It's rare to find quality, value, beauty, and integrity in one vendor. We'll be back.

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.

The chairs have fallen apart every time we use them more than 10 minutes. If you sit on them but dont lean, they hold up but when you lean your back on the chair, even very lightly, they simply come apart and three time the person sitting in them has fallen backward. I have contacted their customer service the first time, they replaced the chair but we have exact same problem with that chair too in addtion to one more. I am scared to try to lean on the remaining chairs. I hope that they stand behind their product and take it back.

1
★☆☆☆☆

The chairs have fallen apart every time we use them more than 10 minutes. If you sit on them but dont lean, they hold up but when you lean your back on the chair, even very lightly, they simply come apart and three time the person sitting in them has fallen backward. I have contacted their customer service the first time, they replaced the chair but we have exact same problem with that chair too in addtion to one more. I am scared to try to lean on the remaining chairs. I hope that they stand behind their product and take it back.

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I have purchased a lot over the years from Dane Decor. Today, they earned the loss of me as a customer. Mistake after mistake kept increasing the price and the approach was that I needed to deal with it and that I would need to pay more than $800 then the quote given to me. I know that I am not perfect, yet the level of mistakes made me wonder if they could even deliver the burniture that I wanted to order. I have found another source - lower price and better service. If you chose to purchase from Dane Decor, get it in writing and make sure that all the parts are specifically included and written down.

1
★☆☆☆☆

I have purchased a lot over the years from Dane Decor. Today, they earned the loss of me as a customer. Mistake after mistake kept increasing the price and the approach was that I needed to deal with it and that I would need to pay more than $800 then the quote given to me. I know that I am not perfect, yet the level of mistakes made me wonder if they could even deliver the burniture that I wanted to order. I have found another source - lower price and better service. If you chose to purchase from Dane Decor, get it in writing and make sure that all the parts are specifically included and written down.

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.

Customer service was missing from my interaction with this company. One mistake led to another to another and resulted in the findal offer for the item to be $800 more than what was quoted to me initially. So get it in writing as there was no commitment and no willingess to live up to anything they said and the response was "so it was a mistake" don't you make mistakes. Well, if I treated my customers this way and made these types of mistakes, I would no longer be in business. And, worst of all they lost a customer today. By the way, the interactions went all the way to the owner - so it is systemic, in my opinion.

0
★☆☆☆☆

Customer service was missing from my interaction with this company. One mistake led to another to another and resulted in the findal offer for the item to be $800 more than what was quoted to me initially. So get it in writing as there was no commitment and no willingess to live up to anything they said and the response was "so it was a mistake" don't you make mistakes. Well, if I treated my customers this way and made these types of mistakes, I would no longer be in business. And, worst of all they lost a customer today. By the way, the interactions went all the way to the owner - so it is systemic, in my opinion.

Pros: Furniture is nice

Cons: So many mistakes and each time the price went up -

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I am EXTREMELY disappointed with Dane Decor. A number of years ago I bought a beautiful desk and file drawer from the store. I recently spent $2,000 to purchase a large teak file drawer cabinet and a smaller file cabinet. When they were delivered they do not look like Teak at all. They look black from the black grain and look like Walnut not Teak. My wife immediately called the company and was told "too bad." We spoke with our very nice sales woman who suggested taking photos which we did. Unfortunately, the company is refusing to recognize that these cabinets look nothing like teak furniture and will not exchange them. Do NOT purchase this furniture. You will be terribly disappointed with the product that is delivered.

1
★☆☆☆☆

I am EXTREMELY disappointed with Dane Decor. A number of years ago I bought a beautiful desk and file drawer from the store. I recently spent $2,000 to purchase a large teak file drawer cabinet and a smaller file cabinet. When they were delivered they do not look like Teak at all. They look black from the black grain and look like Walnut not Teak. My wife immediately called the company and was told "too bad." We spoke with our very nice sales woman who suggested taking photos which we did. Unfortunately, the company is refusing to recognize that these cabinets look nothing like teak furniture and will not exchange them. Do NOT purchase this furniture. You will be terribly disappointed with the product that is delivered.

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.

I can not believe the negative comments I have read about dane decor. I have been buying from them for about 15 years and love the service and especially the furniture. They have a 25 year warranty and I have never had to use it. I bet each one of these "bad" experiences come from people who can not be satisfied no matter what. They have a lot of stuff that is very reasonably priced and yes a lot is expensive but when you look at the fact that they will guarantee it for 25 years and divide that buy the cost it is still a value. And where else can you find the large variety of stuff from all around the world all in one place. Even if yoiu don't buy it's a great way to spend an afternoon.

5
★★★★★

I can not believe the negative comments I have read about dane decor. I have been buying from them for about 15 years and love the service and especially the furniture. They have a 25 year warranty and I have never had to use it. I bet each one of these "bad" experiences come from people who can not be satisfied no matter what. They have a lot of stuff that is very reasonably priced and yes a lot is expensive but when you look at the fact that they will guarantee it for 25 years and divide that buy the cost it is still a value. And where else can you find the large variety of stuff from all around the world all in one place. Even if yoiu don't buy it's a great way to spend an afternoon.

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.

I bet the sego review came from that store in New Jersey.
LOL. Yes, dane is more expensive but it was worth it. My room is so much better with my new sectional. I would recommend this store to anyone looking for cool new furniture.

4
★★★★☆

I bet the sego review came from that store in New Jersey.
LOL. Yes, dane is more expensive but it was worth it. My room is so much better with my new sectional. I would recommend this store to anyone looking for cool new furniture.

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Beautiful furniture and home accessories. Very expensive. I bought a rich leather sofa and ottoman there, and couldn't be happier with the look and quality.

5
★★★★★

Beautiful furniture and home accessories. Very expensive. I bought a rich leather sofa and ottoman there, and couldn't be happier with the look and quality.

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.

Although they have beautiful furniture, they are way overpriced from other Scandinavian shops. My husband and I bought a simple "Jesper" entertainment center, Dane Decor called it "sego" and charged us 30% more than a neighboring scandinavian store in Skillman, NJ (Scandinavian Concepts).

We saved over a thousand dollars and the delivery was third of the price. Do your shopping before, find out the real manufacturer and look up REAL prices rather than inflated Dane Decor prices.

1
★☆☆☆☆

Although they have beautiful furniture, they are way overpriced from other Scandinavian shops. My husband and I bought a simple "Jesper" entertainment center, Dane Decor called it "sego" and charged us 30% more than a neighboring scandinavian store in Skillman, NJ (Scandinavian Concepts).

We saved over a thousand dollars and the delivery was third of the price. Do your shopping before, find out the real manufacturer and look up REAL prices rather than inflated Dane Decor prices.

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.

Overpriced, check who the manufacturer is of any furniture is that you wish to buy and search the Internet for comparisons, we saved 1000s of dollars on our furniture by buying from another store and saved 200 on shipping costs. Dane Decor wanted over 300.00 delivery charge to go about 35 miles, while we paid 100.00 to go almost the same distance.

0
★☆☆☆☆

Overpriced, check who the manufacturer is of any furniture is that you wish to buy and search the Internet for comparisons, we saved 1000s of dollars on our furniture by buying from another store and saved 200 on shipping costs. Dane Decor wanted over 300.00 delivery charge to go about 35 miles, while we paid 100.00 to go almost the same distance.

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My wife and I were blown away by the selection and Wow factor at dane decor downtown. Their product selection is hands down best in the city. We ordered a dining room set and sectional. Our salesperson told us that it would be a few months coming from Europe. Everything came in a month early and looks great in our house. We have bought from a few other places in town, but for the price, nothing beats the value, quality and customer service of dane decor. Yeah, things take a while, but it was well worth it and gave us time to save up to pay the balance.

2
★★★★★

My wife and I were blown away by the selection and Wow factor at dane decor downtown. Their product selection is hands down best in the city. We ordered a dining room set and sectional. Our salesperson told us that it would be a few months coming from Europe. Everything came in a month early and looks great in our house. We have bought from a few other places in town, but for the price, nothing beats the value, quality and customer service of dane decor. Yeah, things take a while, but it was well worth it and gave us time to save up to pay the balance.

Pros: Largest selection of modern furniture, great quality

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Finally got my table and chairs delivered, the table was defective and legs broke off. Took off work for delivery, gave away my old set, and had a dinner party the next day. One of the owners of Dane Decor called me while the delivery men were here and offered another table delivered 6 days later. That day fell on a day I had to work all day, couldn't afford to take another day off work. He could not work with me for a sooner delivery date, only a LATER date. I finally asked for a full refund, AND that would take another week. So Dane Decor had my money ($2000+) & I had NO table. Being a business owner myself, I can not believe while speaking to one of the owners of Dane Decor that NOTHING could be done. Even the delivery men were in shock and informed me that they couldn't believe he couldn't schedule an earlier delivery date or provide my refund instantly. The way he treated me was like it was MY fault. He did nothing to make a happy customer--everything was at their convenience--when THEY could deliver it, when THEY could give me a refund. And when I called him on that, he explained he was doing me a favor by offering me a full refund--something that I had asked for (something I'm completely entitled to since the product was not delivered when promised.) So now I have no table and don't have the money to shop for another table (which he finally said he would call "corporate" and have them issue a check - I paid cash - Monday and would be mailed and received on Tuesday/Wednesday). Never again with Dane Decor--Horrible Service, Horrible Experience, Overpriced Furniture, Horrible Owner (obviously not a true business man), Horrible Business. And they don't even deserve a star for unsatisfactory--should be NO STAR for Horrible.

1
★☆☆☆☆

Finally got my table and chairs delivered, the table was defective and legs broke off. Took off work for delivery, gave away my old set, and had a dinner party the next day. One of the owners of Dane Decor called me while the delivery men were here and offered another table delivered 6 days later. That day fell on a day I had to work all day, couldn't afford to take another day off work. He could not work with me for a sooner delivery date, only a LATER date. I finally asked for a full refund, AND that would take another week. So Dane Decor had my money ($2000+) & I had NO table. Being a business owner myself, I can not believe while speaking to one of the owners of Dane Decor that NOTHING could be done. Even the delivery men were in shock and informed me that they couldn't believe he couldn't schedule an earlier delivery date or provide my refund instantly. The way he treated me was like it was MY fault. He did nothing to make a happy customer--everything was at their convenience--when THEY could deliver it, when THEY could give me a refund. And when I called him on that, he explained he was doing me a favor by offering me a full refund--something that I had asked for (something I'm completely entitled to since the product was not delivered when promised.) So now I have no table and don't have the money to shop for another table (which he finally said he would call "corporate" and have them issue a check - I paid cash - Monday and would be mailed and received on Tuesday/Wednesday). Never again with Dane Decor--Horrible Service, Horrible Experience, Overpriced Furniture, Horrible Owner (obviously not a true business man), Horrible Business. And they don't even deserve a star for unsatisfactory--should be NO STAR for Horrible.

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.

I ordered very expensive furniture in October 2007 and now, mid-April 2008, it has yet to arrive. The owner was defensive and quite unpleasant when asked about the reason for the delay and what could be done about it. I do not recommend this store.

0
★☆☆☆☆

I ordered very expensive furniture in October 2007 and now, mid-April 2008, it has yet to arrive. The owner was defensive and quite unpleasant when asked about the reason for the delay and what could be done about it. I do not recommend this store.

Cons: Failure to deliver furniture within half a year; owner displeased when asked why.

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My cousin lives in an apartment in Philadelphia and shopped here when she was in the market to purchase her bedroom set. She wanted something modern, chic, and classy all in one. She found that here at Dane Decor. The furniture is so nice. Very trendy and chic. The prices are great too. I too, plan on stopping in the next time I am in the market to buy some really great pieces of furniture.

5
★★★★★

My cousin lives in an apartment in Philadelphia and shopped here when she was in the market to purchase her bedroom set. She wanted something modern, chic, and classy all in one. She found that here at Dane Decor. The furniture is so nice. Very trendy and chic. The prices are great too. I too, plan on stopping in the next time I am in the market to buy some really great pieces of furniture.

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Finally, a Super Hip New York Style furniture store has come to Philadelphia!! We bought a bedroom set and dining room table & chairs in December, and my husband is looking at maybe buying a desk for his office and bookshelves. We even bought cool sheets as gifts for friends for the Holidays. The store is MODERN and AFFORDABLE, which fits right into our style and budget! Now we don't have to drive up to NY to do our shopping. I highly recommend this to anyone in Philly or visiting.

2
★★★★★

Finally, a Super Hip New York Style furniture store has come to Philadelphia!! We bought a bedroom set and dining room table & chairs in December, and my husband is looking at maybe buying a desk for his office and bookshelves. We even bought cool sheets as gifts for friends for the Holidays. The store is MODERN and AFFORDABLE, which fits right into our style and budget! Now we don't have to drive up to NY to do our shopping. I highly recommend this to anyone in Philly or visiting.

Pros: excellent selection, friendly sales people, affordable

Cons: street parking

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