Resolve Rooter

★★★★☆

About Resolve Rooter

Categories
  • Plumbers
Details
  • Septic Tanks

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Philadelphia:
Resultset_next

Edward Hughes & Son Inc

2240 cedar st Philadelphia, PA

Resultset_next

Ace Plumbing

2 Penn Center Philadelphia, PA

3.7857144 14
Hi! Sign in to let us know how Resolve Rooter was?
Write a Review
.

i like to thank JOE P, for the job he done in my house ,he was very profesional,n explain to me everything step by step, very clean person to work , n very fast ,i just want to thank him again n resolve rooter for all the help ,

5
★★★★★

i like to thank JOE P, for the job he done in my house ,he was very profesional,n explain to me everything step by step, very clean person to work , n very fast ,i just want to thank him again n resolve rooter for all the help ,

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Am very pleased and happy with the service me and my mother recieved from Joe who did an excellent job on our plumbing issues in the bathroom and kitchen. Would recommend him and resolve rooter to any friends and family we know. Good to see such upstanding people who are easy to get along with and also do a thorough job on our home issues and headaches. Thank You!

5
★★★★★

Am very pleased and happy with the service me and my mother recieved from Joe who did an excellent job on our plumbing issues in the bathroom and kitchen. Would recommend him and resolve rooter to any friends and family we know. Good to see such upstanding people who are easy to get along with and also do a thorough job on our home issues and headaches. Thank You!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I just had my basement flood recently after this last big wind and rain storm. I am a single mom and it was all physically and finacially overwhelming. I didn't even know who to call. I saw Resolve Rooter and the thing I liked the most was they said all their workers were in uniforms and were well identifiable. To most people that may seem unimportant but sometimes its scary letting just anyone in your home when your alone raising three little girls to take care of work you know nothing about.

My instinct were right on. From the moment I called their office to the guy who arrived they took care of me and the guy taught me a lot. After we resloved the basement issue and I was feeling really comfortable I aske him about an issue I was having with the toilet and this guy took the time to take a look and got that issue resolved right there and then as well. Honestly, I haven't seen that kind of care and quality in a long time. I also was relieved and pleased and the price and quite frankly would have paid double because of the whole experience. Thank you from the bottom of my heart everyone at Resolve. I wish more service was like this!

5
★★★★★

I just had my basement flood recently after this last big wind and rain storm. I am a single mom and it was all physically and finacially overwhelming. I didn't even know who to call. I saw Resolve Rooter and the thing I liked the most was they said all their workers were in uniforms and were well identifiable. To most people that may seem unimportant but sometimes its scary letting just anyone in your home when your alone raising three little girls to take care of work you know nothing about.

My instinct were right on. From the moment I called their office to the guy who arrived they took care of me and the guy taught me a lot. After we resloved the basement issue and I was feeling really comfortable I aske him about an issue I was having with the toilet and this guy took the time to take a look and got that issue resolved right there and then as well. Honestly, I haven't seen that kind of care and quality in a long time. I also was relieved and pleased and the price and quite frankly would have paid double because of the whole experience. Thank you from the bottom of my heart everyone at Resolve. I wish more service was like this!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been a realator for over 25 years and I have seen it all with regards to contractors and home repair. I have also consistantly seen Resolve Rooter in the homes of my clients and prospective clients and began using them myself because I liked what I saw everytime! They are reasonable and the work is by far the best. It is not my job and a liability for me to recommend services for my clients but Resolve is the only company I put my kneck out on the line for when it comes to telling clients who to call because they truely are that good. I nor anyone I have known has never been anything other than more than satisfied with this company! Thanks Resolve!

5
★★★★★

I have been a realator for over 25 years and I have seen it all with regards to contractors and home repair. I have also consistantly seen Resolve Rooter in the homes of my clients and prospective clients and began using them myself because I liked what I saw everytime! They are reasonable and the work is by far the best. It is not my job and a liability for me to recommend services for my clients but Resolve is the only company I put my kneck out on the line for when it comes to telling clients who to call because they truely are that good. I nor anyone I have known has never been anything other than more than satisfied with this company! Thanks Resolve!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been using Resolve Rooter for years. I buy and sell houses and my business is to make a profit and also sell quality remodeled homes. There is not another company I would trust other than Resolve on my projects. They get the job done perfect each time and step out of the box to do it when it is needed. There prices are highly competitive for every job I have had them do and the quality of the work (the most important part) is unbeatable. These guys don't need your supervision and you can trust things get done right. Dont' call anyone else, this company has their heads on straight and now their stuff and now a days you don't see that too often. Take my word on this one you won't regret it!

5
★★★★★

I have been using Resolve Rooter for years. I buy and sell houses and my business is to make a profit and also sell quality remodeled homes. There is not another company I would trust other than Resolve on my projects. They get the job done perfect each time and step out of the box to do it when it is needed. There prices are highly competitive for every job I have had them do and the quality of the work (the most important part) is unbeatable. These guys don't need your supervision and you can trust things get done right. Dont' call anyone else, this company has their heads on straight and now their stuff and now a days you don't see that too often. Take my word on this one you won't regret it!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very patient, worked in very adverse conditions, and did not complain. Honest, hard working, and he worked pleasantly into the night, even though he was getting up early tomorrow and had a 2 hour drive home!!!! Now we have a working toilet!!!!

5
★★★★★

Very patient, worked in very adverse conditions, and did not complain. Honest, hard working, and he worked pleasantly into the night, even though he was getting up early tomorrow and had a 2 hour drive home!!!! Now we have a working toilet!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

joe c did a great job today. worked hard at getting the job done was clean professional and well knew his stuff. i have had many pumbers who were not up to par. i will be calling on joe c from resolve rooter for my future needs.

5
★★★★★

joe c did a great job today. worked hard at getting the job done was clean professional and well knew his stuff. i have had many pumbers who were not up to par. i will be calling on joe c from resolve rooter for my future needs.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Resovle Rooter deserves a world class review without a doubt! With all the snow we have been having, my normally dry basement has flooded endlessly in the past couple of months. Then finally my sump pump died in the middle of the last storm, in the middle of the night and water was everywhere and coming in fast.

Resolve Rooter came out the very next day regardless the weather and brought me a new pump, and installed it all within hours of my phone call to them. They really made me feel like their priority. The installer even had to go above and beyond a regular instation because my pit was in bad shape and he didn't hesitate to make it all work. Their customer service on every end was above and beyond my expectations from start to finish and they came in at a hundred dollars under their other competitors, not to mention the quality of their products! The pump they delivered was by far a better quality pump then my existing one (and the ones I was going to pick up at the store) and has more effectively kept my basement dry faster. When you have a wet basement, that kind of peace of mind is worth every penny. I would never hesitate to call or recommend them in the future for any job! A million thanks to them and their team. My basement hasn't been more dry!!!! Thank you!

5
★★★★★

Resovle Rooter deserves a world class review without a doubt! With all the snow we have been having, my normally dry basement has flooded endlessly in the past couple of months. Then finally my sump pump died in the middle of the last storm, in the middle of the night and water was everywhere and coming in fast.

Resolve Rooter came out the very next day regardless the weather and brought me a new pump, and installed it all within hours of my phone call to them. They really made me feel like their priority. The installer even had to go above and beyond a regular instation because my pit was in bad shape and he didn't hesitate to make it all work. Their customer service on every end was above and beyond my expectations from start to finish and they came in at a hundred dollars under their other competitors, not to mention the quality of their products! The pump they delivered was by far a better quality pump then my existing one (and the ones I was going to pick up at the store) and has more effectively kept my basement dry faster. When you have a wet basement, that kind of peace of mind is worth every penny. I would never hesitate to call or recommend them in the future for any job! A million thanks to them and their team. My basement hasn't been more dry!!!! Thank you!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

one word...RUNNNNN...I signed up for warranty service via NJ Water..I has a slow drain in my bathtub..not blocked, called they sent Resolve Rooters..they did come/call within 24 hours but went downwards from there..skip to the end..my kitchen ceiling floor and light fixture was soaked with a deluge of water..Now I'm hearing that the paper i sign when they come in releases them from any responsibility or liability i should go to homeowners..
usually my plummer of 11 years (who is now retired) would fix this in 1 call and 1/3 hr..not only did this guy take 3 hours..track crap back and forth over my newly done living room stairs and hallways..scuffed floors by placing his heavy equipment on lroom floor...(booties to protect floors yeah right!!)..DONT USE THEM

1
★☆☆☆☆

one word...RUNNNNN...I signed up for warranty service via NJ Water..I has a slow drain in my bathtub..not blocked, called they sent Resolve Rooters..they did come/call within 24 hours but went downwards from there..skip to the end..my kitchen ceiling floor and light fixture was soaked with a deluge of water..Now I'm hearing that the paper i sign when they come in releases them from any responsibility or liability i should go to homeowners..
usually my plummer of 11 years (who is now retired) would fix this in 1 call and 1/3 hr..not only did this guy take 3 hours..track crap back and forth over my newly done living room stairs and hallways..scuffed floors by placing his heavy equipment on lroom floor...(booties to protect floors yeah right!!)..DONT USE THEM

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I had two problems, a clogged main drain which was causing back-ups and leaks in our basement, and a main shut-off valve that wouldn't close completely. Both of these things were covered by our home warranty, so Resolve Rooter is the company that the insurer selected for us.
The guy who came out, Manny, cleared out the block fairly efficiently- it was the allegedly flushable cloth diaper liners we'd been using. But when he finished up, he left this pile of sewage soaked crap on our front lawn right where he pulled them out! I couldn't believe it when we looked out there after he'd gone.
Changing out the main shut-off valve was also a problem. Even though I'd explained the problem over the phone, he hadn't brought the parts he needed and had to go buy them. Unlike most plumbers, he couldn't turn the water to the house on or off, so I had to call Aqua twice for that, which was about an hour delay each time. He replaced the valves with what were technically ball valves, but they were about the cheapest ones in the world, and they actually say "compressed gas" on them, not water. Plus, he just screwed them on, he didn't sweat them at all. As he left before Aqua turned the water on, he didn't check his work at all, either. Now that we know how easy it is to get Aqua to turn the water off for us, we will probably replace these ourselves.
It's obvious why these guys work for an insurance company- they must not get much return business with poor quality like this. If we hadn't been covered, he would have charged us $580 for this terrible work.
I guess the one positive is that all the work was done the same day. And he did arrive within the 2 hour window I was told, and the dispatcher gave me an extra call to say when he was on his way.
Tips: If you need your main drain cleared, they can do a decent job on, that, but clearly you need to stay with them to make sure they clean up after. You're better off with a real plumber.

1
★☆☆☆☆

I had two problems, a clogged main drain which was causing back-ups and leaks in our basement, and a main shut-off valve that wouldn't close completely. Both of these things were covered by our home warranty, so Resolve Rooter is the company that the insurer selected for us.
The guy who came out, Manny, cleared out the block fairly efficiently- it was the allegedly flushable cloth diaper liners we'd been using. But when he finished up, he left this pile of sewage soaked crap on our front lawn right where he pulled them out! I couldn't believe it when we looked out there after he'd gone.
Changing out the main shut-off valve was also a problem. Even though I'd explained the problem over the phone, he hadn't brought the parts he needed and had to go buy them. Unlike most plumbers, he couldn't turn the water to the house on or off, so I had to call Aqua twice for that, which was about an hour delay each time. He replaced the valves with what were technically ball valves, but they were about the cheapest ones in the world, and they actually say "compressed gas" on them, not water. Plus, he just screwed them on, he didn't sweat them at all. As he left before Aqua turned the water on, he didn't check his work at all, either. Now that we know how easy it is to get Aqua to turn the water off for us, we will probably replace these ourselves.
It's obvious why these guys work for an insurance company- they must not get much return business with poor quality like this. If we hadn't been covered, he would have charged us $580 for this terrible work.
I guess the one positive is that all the work was done the same day. And he did arrive within the 2 hour window I was told, and the dispatcher gave me an extra call to say when he was on his way.
Tips: If you need your main drain cleared, they can do a decent job on, that, but clearly you need to stay with them to make sure they clean up after. You're better off with a real plumber.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I just found out I had a broken Sewer Pipe in my house that needed to be dug up in my rec-room and bathroom (through the foundation). I had 4 estimates and RR was the cheapest plus Joe at RR told me it would be finished in one day. RR came out yesterday from 8am - 10pm and got the job done. It was amazing the work they had to do, they busted their butts and I was amazed. My husband was out of town and this job had to get done so I was home alone to handle it all. Joe and Dave from RR kept me informed while I was at work. The mess to clean up was much less than I expected after seeing all the foundation and dirt they had to dig up. They were very careful with my house - walls, carpet etc. I highly reccomend them to anyone!!!!

5
★★★★★

I just found out I had a broken Sewer Pipe in my house that needed to be dug up in my rec-room and bathroom (through the foundation). I had 4 estimates and RR was the cheapest plus Joe at RR told me it would be finished in one day. RR came out yesterday from 8am - 10pm and got the job done. It was amazing the work they had to do, they busted their butts and I was amazed. My husband was out of town and this job had to get done so I was home alone to handle it all. Joe and Dave from RR kept me informed while I was at work. The mess to clean up was much less than I expected after seeing all the foundation and dirt they had to dig up. They were very careful with my house - walls, carpet etc. I highly reccomend them to anyone!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I called Resolve Rooter in 2006 at my home in Willingboro, NJ when I had a leak from my pipe in the kitchen. A Technician was sent by the name of McGill, he took three and half hours to fix my pipe.

I told him this was a simple problem, why was he taking so long? He told me he was fixing my pipe in a way that it will last for more than five years. Last week, I had a leak with the same pipe, it took another plumber 30 minutes to fix. That plumber told me the work on my kitchen pipe is a simple job and it should not take anyone more than a hour to do.

McGill and Resolve Rooter stole money from me by increasing a half hour job to three and half hour to get more money($575.00) from me. I will never use this company again or recommend it to anyone.

1
★☆☆☆☆

I called Resolve Rooter in 2006 at my home in Willingboro, NJ when I had a leak from my pipe in the kitchen. A Technician was sent by the name of McGill, he took three and half hours to fix my pipe.

I told him this was a simple problem, why was he taking so long? He told me he was fixing my pipe in a way that it will last for more than five years. Last week, I had a leak with the same pipe, it took another plumber 30 minutes to fix. That plumber told me the work on my kitchen pipe is a simple job and it should not take anyone more than a hour to do.

McGill and Resolve Rooter stole money from me by increasing a half hour job to three and half hour to get more money($575.00) from me. I will never use this company again or recommend it to anyone.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

Resolve Rooter claims not to charge you additional money for round the clock service, but don't let that fool you. The technician was at my house for 20 minutes and charged me $275. When I asked how that broke down, he was hesitant to respond, but finally told me it was $89 investigation fee, $43 in parts, and the rest was the 'emergency service' and labor fees. I called Customer Service the next day to talk to a manager about my bill and he has not returned multiple messages left over a 2 week period.

What's worse, RR called me the next day saying that they had a technician waiting at my house since there were additional problems that my husband called them back out for. After multiple calls and a ton of confusion which almost had me leaving work to commute back home, RR had mixed up their records and sent the technician to the wrong house. I had asked the representative to call me back once this was confirmed so that I would know there were no problems at my house, but no surprise - she never called back.

I've never seen such horrible service or misleading tactics about their pricing. The pipe was fixed, but I will never use this company again and I intend to follow through on my complaint - even beyond the non-responsive Customer Service manager.

1
★☆☆☆☆

Resolve Rooter claims not to charge you additional money for round the clock service, but don't let that fool you. The technician was at my house for 20 minutes and charged me $275. When I asked how that broke down, he was hesitant to respond, but finally told me it was $89 investigation fee, $43 in parts, and the rest was the 'emergency service' and labor fees. I called Customer Service the next day to talk to a manager about my bill and he has not returned multiple messages left over a 2 week period.

What's worse, RR called me the next day saying that they had a technician waiting at my house since there were additional problems that my husband called them back out for. After multiple calls and a ton of confusion which almost had me leaving work to commute back home, RR had mixed up their records and sent the technician to the wrong house. I had asked the representative to call me back once this was confirmed so that I would know there were no problems at my house, but no surprise - she never called back.

I've never seen such horrible service or misleading tactics about their pricing. The pipe was fixed, but I will never use this company again and I intend to follow through on my complaint - even beyond the non-responsive Customer Service manager.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

we called resolve rooter because of a major clog problem. they were able to come the next day and really went to work at it. then we found out that out toilet had some issues and they filled us in on that.
for the price we paid and the service we got was totally worth it.
we found out things that would have never been known until it was too late. thanks to the employees at resolve.
have service after hours if its an absolute evergency.

4
★★★★☆

we called resolve rooter because of a major clog problem. they were able to come the next day and really went to work at it. then we found out that out toilet had some issues and they filled us in on that.
for the price we paid and the service we got was totally worth it.
we found out things that would have never been known until it was too late. thanks to the employees at resolve.
have service after hours if its an absolute evergency.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

Wait, you're the expert.

If you've been to or used Resolve Rooter, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review