Music & Arts

★★★☆☆
  • 490 Easton Rd

    Horsham, PA 19044

    Map & Directions
  • 215-443-7880

About Music & Arts

Categories
  • Music Schools
  • Music CDs & Tapes
  • Musical Instruments
  • Guitars
  • Piano Tuning
  • Pianos
Hours
M-F 10am-9pm, Sa 10am-6pm, Su 12pm-5pm
Emails
  • info@musicarts.com
Year Established
  • 1952
Products
  • Woodwinds
  • Brass
  • Guitars
  • Ukuleles
  • Folk Instruments
  • Drums & Percussion
  • Concert & Marching Percussion
  • Keyboards & MIDI
  • Pro Audio & Software
  • Basses
  • Instrument Accessories
  • Books
  • Sheet Music
  • Orchestral Strings
  • Recorders
  • Orff Instruments
Specialties
  • Private Lessons
  • Instrument Rentals
  • Instrument Repairs
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • Visa
Brands
  • Yamaha
  • Fox
  • Buffet Crampon
  • Bach
  • Selmer
  • P. Mauriat
  • Jupiter
  • XO
  • Strobel
  • Giardinelli
  • Fender
  • Zildjian
  • Pearl
  • Epiphone
  • Casio
  • Ludwig
  • D'Addario
Services
  • Music Lessons
  • Rentals
  • Instrument Repairs
2.6 5
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.

Used them to rent my daughters instrument and was charged an additional $38, even though they got the instrument back because I did not call to let them know I was returning it through the school. Customer service was extremely rude when I called. In the fine print on the back it does say to call, but there is not mention of the penalty amount or where to call.

When I contacted other parents to see if it was just me a number of them had said they "learned their lesson in the past" when dealing with them, or they only knew of the fee through other parents who went through the same thing that I went through.

I have three kids who will play music and for the $$ they will lose my business over the next 10 years of so. I will not rent my instruments through them again and will search though other companies.

I should say that my issues were with the parent company, not this specific store.

1
★☆☆☆☆

Used them to rent my daughters instrument and was charged an additional $38, even though they got the instrument back because I did not call to let them know I was returning it through the school. Customer service was extremely rude when I called. In the fine print on the back it does say to call, but there is not mention of the penalty amount or where to call.

When I contacted other parents to see if it was just me a number of them had said they "learned their lesson in the past" when dealing with them, or they only knew of the fee through other parents who went through the same thing that I went through.

I have three kids who will play music and for the $$ they will lose my business over the next 10 years of so. I will not rent my instruments through them again and will search though other companies.

I should say that my issues were with the parent company, not this specific store.

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.

I needed a quick but very sensitive repair on my trumpet and I needed the repair to be done quickly. Music and Arts repairman met me inside the store to discuss what I needed. The horn was fixed within 24 hours and the price was good. The work done was on a very delicate but vital portion of the horn. The job was done well. I am happy to have a reliable repairman close to home.

4
★★★★☆

I needed a quick but very sensitive repair on my trumpet and I needed the repair to be done quickly. Music and Arts repairman met me inside the store to discuss what I needed. The horn was fixed within 24 hours and the price was good. The work done was on a very delicate but vital portion of the horn. The job was done well. I am happy to have a reliable repairman close to home.

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.

Excellent customer service, great teachers! They have a good selection of instruments and sheet music in the store, and they can order whatever you need. My son loves his guitar lessons, and they've really helped him stick with it. They've recently had a change of management, and that has helped a lot.

5
★★★★★

Excellent customer service, great teachers! They have a good selection of instruments and sheet music in the store, and they can order whatever you need. My son loves his guitar lessons, and they've really helped him stick with it. They've recently had a change of management, and that has helped a lot.

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1 out of 1 people found this review helpful.

.

Way, way too expensive! They need some more local competition.(I played the cello for 10 years in school and 4 more in college, so I'm not musically illiterate.) I got the same brand violin on e-bay for about 50 dollars, and they wanted almost that for just the first 4.5 month introductory special! Shop it, they don't need a world class violin in 3rd grade, they are going to outgrow it anyway. Check out BJ's and Sam's too... you can buy one for about $100 (as of this week!) and not pay shipping! E-bay it or otherwise resell it (to next years 3rd graders) if they decide they hate it, you'll still come out better off! Complete rip off, avoid it if you can!

2
★★☆☆☆

Way, way too expensive! They need some more local competition.(I played the cello for 10 years in school and 4 more in college, so I'm not musically illiterate.) I got the same brand violin on e-bay for about 50 dollars, and they wanted almost that for just the first 4.5 month introductory special! Shop it, they don't need a world class violin in 3rd grade, they are going to outgrow it anyway. Check out BJ's and Sam's too... you can buy one for about $100 (as of this week!) and not pay shipping! E-bay it or otherwise resell it (to next years 3rd graders) if they decide they hate it, you'll still come out better off! Complete rip off, avoid it if you can!

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0 out of 2 people found this review helpful.

.

Not like you have a lot choices when your child is going to school and wants an instrument. You can either buy a used instrument for about 8x what you'd pay for the same quality coming from China and being sold on eBay, or rent something of the same quality and end up spending about 16x.The customer service was pretty bad, they hire youngsters to run the stores, and the experience is enough to make even the seasoned consumer cringe. I think the ownership has sold out to Guitar Center, which I can't say much about, other than it is a national chain of big music stores with HQ in California.It is almost what we in the vernacular would call a "lose-lose".I spoke to someone in the same business in Long Island/NYC and they were shocked at some of the rates this store was getting. That's the same place where a big-mac is $9.I'd like to tell you to stay away, but alas, you can't.

1
★☆☆☆☆

Not like you have a lot choices when your child is going to school and wants an instrument. You can either buy a used instrument for about 8x what you'd pay for the same quality coming from China and being sold on eBay, or rent something of the same quality and end up spending about 16x.The customer service was pretty bad, they hire youngsters to run the stores, and the experience is enough to make even the seasoned consumer cringe. I think the ownership has sold out to Guitar Center, which I can't say much about, other than it is a national chain of big music stores with HQ in California.It is almost what we in the vernacular would call a "lose-lose".I spoke to someone in the same business in Long Island/NYC and they were shocked at some of the rates this store was getting. That's the same place where a big-mac is $9.I'd like to tell you to stay away, but alas, you can't.

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0 out of 2 people found this review helpful.

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The #1 neighborhood store for band & orchestra gear, rental instruments, and music lessons.

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