Primary Care West

★★★★★
  • 1101 Peninsula Dr 202

    Erie, PA 16505

    Map & Directions
  • 814-833-5381

About Primary Care West

Hours
Mon-Fri 8am-5pm

Health & Medical

Health & Medical
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5.0 2
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I challenge anyone to find a more compassionate, professional and personable family practice office manager than Ms. Kim Borelli of Primary Care West (a part of Erie Physician's Network). When PCW opened nearly eight years ago the first few months were sheer pandemonium. Imagine how much work was involved to blend the practices of two of the most beloved and popular family physicians in Erie, starting from scratch with mostly new staff and all of it in a brand-new location. She handled it all with grace and the utmost professionalism, soothing frustrated patients, employees and physicians alike, sometimes all at once!Today, Primary Care West is a calm, well-organized practice and every patient, from the most elderly to the newest newborn (and his or her anxious parents), receives the same quality of care from the staff and physicians alike.One can easily judge the quality of an office manager by the staffs' attitudes and without fail, every member of the PCW staff, from receptionists to nurses to phlebotomists, is courteous and kind and truly seems to care about each and every patient.Kim Borelli has worked very, very hard to make PCW the place it is today. Congratulations, Kim, on a job well done!

5
★★★★★

I challenge anyone to find a more compassionate, professional and personable family practice office manager than Ms. Kim Borelli of Primary Care West (a part of Erie Physician's Network). When PCW opened nearly eight years ago the first few months were sheer pandemonium. Imagine how much work was involved to blend the practices of two of the most beloved and popular family physicians in Erie, starting from scratch with mostly new staff and all of it in a brand-new location. She handled it all with grace and the utmost professionalism, soothing frustrated patients, employees and physicians alike, sometimes all at once!Today, Primary Care West is a calm, well-organized practice and every patient, from the most elderly to the newest newborn (and his or her anxious parents), receives the same quality of care from the staff and physicians alike.One can easily judge the quality of an office manager by the staffs' attitudes and without fail, every member of the PCW staff, from receptionists to nurses to phlebotomists, is courteous and kind and truly seems to care about each and every patient.Kim Borelli has worked very, very hard to make PCW the place it is today. Congratulations, Kim, on a job well done!

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their staff is very kind, they call in your prescriptions the same day and are good about calling you if there is a problem. Dr . Chris Dudenhoefer is the kindest, smartest doctor I have ever gone to in recent years. He never hurry's you and always takes time for questions.

PROS:
CONS: sometimes hard to see the doctor if emergency

5
★★★★★

their staff is very kind, they call in your prescriptions the same day and are good about calling you if there is a problem. Dr . Chris Dudenhoefer is the kindest, smartest doctor I have ever gone to in recent years. He never hurry's you and always takes time for questions.

PROS:
CONS: sometimes hard to see the doctor if emergency

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