Underdog Landscape Supply

★★☆☆☆

About Underdog Landscape Supply

Categories
  • Lawn & Garden Services
  • Garden Centers

Home & Garden

Home & Garden
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As others have said, this business is completely unreliable. You get Dave on the phone. He says he'll call you right back, and nothing happens. You have to chase him down for days. I orderd firewood from him that was horrible - wet, dirty, and covered in bugs. He had no interest in hearing that his product was faulty. It was my fault for not understanding. He had no interest in taking it back or negotiating a more appropriate price. He insulted me several times on the phone and hung on me. Nice business.

1
★☆☆☆☆

As others have said, this business is completely unreliable. You get Dave on the phone. He says he'll call you right back, and nothing happens. You have to chase him down for days. I orderd firewood from him that was horrible - wet, dirty, and covered in bugs. He had no interest in hearing that his product was faulty. It was my fault for not understanding. He had no interest in taking it back or negotiating a more appropriate price. He insulted me several times on the phone and hung on me. Nice business.

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I had a very negative experience at this place. Showed up with the wrong delivery. When called for a re-delivery, the owner was completely rude and hung up the phone complaining that this re-delivery would cost him more money. To add to his stellar performance, he directed profanity my way before hanging up a second time. The company has good product (we've ordered from there before), but it seems as if the business is being run by a 12 year-old.

1
★☆☆☆☆

I had a very negative experience at this place. Showed up with the wrong delivery. When called for a re-delivery, the owner was completely rude and hung up the phone complaining that this re-delivery would cost him more money. To add to his stellar performance, he directed profanity my way before hanging up a second time. The company has good product (we've ordered from there before), but it seems as if the business is being run by a 12 year-old.

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I own a small Landscaping Company and use Dave and Underdog Landscape Supply whenenver I need any materials in the area. Dave, the owner always makes sure I get the delivery when I need it. I would not hesitate to recommend them.

-Eastern Landscape Services

5
★★★★★

I own a small Landscaping Company and use Dave and Underdog Landscape Supply whenenver I need any materials in the area. Dave, the owner always makes sure I get the delivery when I need it. I would not hesitate to recommend them.

-Eastern Landscape Services

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If this was the only place on the planet with dirt, I would go without. The load I ordered was way undersized. I brought it to the owner's attention and he was rude and unwilling to discuss the situation. I have worked with many supply companies and this was by far the worst service I have ever received.

1
★☆☆☆☆

If this was the only place on the planet with dirt, I would go without. The load I ordered was way undersized. I brought it to the owner's attention and he was rude and unwilling to discuss the situation. I have worked with many supply companies and this was by far the worst service I have ever received.

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I ordered a load of topsoil to be delivered on a Sunday morning - the ONLY day that they deliver to W. Philly. I willingly canceled my weekend plans to meet the delivery. They never arrived, and never called to tell me there was a problem. When I finally got in touch with someone, they were incredibly rude and completely unapologetic, and totally unwilling to compromise on a new delivery day. This business is awful. I wish I could give them negative stars.

1
★☆☆☆☆

I ordered a load of topsoil to be delivered on a Sunday morning - the ONLY day that they deliver to W. Philly. I willingly canceled my weekend plans to meet the delivery. They never arrived, and never called to tell me there was a problem. When I finally got in touch with someone, they were incredibly rude and completely unapologetic, and totally unwilling to compromise on a new delivery day. This business is awful. I wish I could give them negative stars.

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Called for a cord of wood, was told it would be $300 ($130 more then listed on craigslist) told Dave I would pass for $300 he hung up on me. Not sure how you can trust a company that hangs up on a customer!

1
★☆☆☆☆

Called for a cord of wood, was told it would be $300 ($130 more then listed on craigslist) told Dave I would pass for $300 he hung up on me. Not sure how you can trust a company that hangs up on a customer!

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We've been customers for many years. Underdog has very high quality products, free of contaminants, at a fair market price. They are prompt and efficient. The drivers are courteous and careful. Overall an excellent company to deal with.

Glenside Homeowner

5
★★★★★

We've been customers for many years. Underdog has very high quality products, free of contaminants, at a fair market price. They are prompt and efficient. The drivers are courteous and careful. Overall an excellent company to deal with.

Glenside Homeowner

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