Gerri Bridal Shop

★★★★☆

About Gerri Bridal Shop

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Thanks to both Judy and Michelle for the great service I received for my mother of the groom dress. Michelle pulled 5 dresses within minutes of my arrival and 3 were perfect, but her first choice was the winner. Judy went out of

3
★★★★★

Thanks to both Judy and Michelle for the great service I received for my mother of the groom dress. Michelle pulled 5 dresses within minutes of my arrival and 3 were perfect, but her first choice was the winner. Judy went out of

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Dear Judy and Michelle,\r
\r
I can't begin to thank you so very much for all the patience and determination you put into making me the happiest mother of the groom.\r
\r
You never once gave up on me or lost patience. I realize it wasn't

3
★★★★★

Dear Judy and Michelle,\r
\r
I can't begin to thank you so very much for all the patience and determination you put into making me the happiest mother of the groom.\r
\r
You never once gave up on me or lost patience. I realize it wasn't

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HORRIBLE bridal shop! We went here to order all of the dresses for my bridesmaids - and the service we received from this was atrocious. We were not allowed to look at the dresses until a month before the wedding. Once they were in, and upon asking to see them all together I was able to easily see one was the COMPLETE WRONG COLOR! When I brought this up I (the bride) was simply told "Oh, it's only one. And it's for the Jr. Bridesmaid, so it's ok" How about NO?? And why were they not able to see this themselves as professionals who do this for a living?? When we looked at the swatches (with the OWNER of the shop) we saw the woman who had talked the order wrote down the name of the color NEXT to the one we wanted, so we knew it was the fault of the shop and not the designer. They fought me for days in trying to get the dress in the correct color and ended up giving my Jr. Bridesmaid an entirely new dress since I would not allow her to accept this dress or even pay for it. (Luckily all of my girls were in different styles, just all the same color at least!) But then to my horror THEY CHOPPED OFF THE ENTIRE BOTTOM OF THE DRESS!!! I had specifically stated I wanted all of the dresses to be floor length, but they took it upon themselves at the "bridal shop" to take off 4-6 inches so that it was up past the girl's ankles! Horrible customer service, horrible shop, horrible experience. Not worth the hassle at all.

1
★☆☆☆☆

HORRIBLE bridal shop! We went here to order all of the dresses for my bridesmaids - and the service we received from this was atrocious. We were not allowed to look at the dresses until a month before the wedding. Once they were in, and upon asking to see them all together I was able to easily see one was the COMPLETE WRONG COLOR! When I brought this up I (the bride) was simply told "Oh, it's only one. And it's for the Jr. Bridesmaid, so it's ok" How about NO?? And why were they not able to see this themselves as professionals who do this for a living?? When we looked at the swatches (with the OWNER of the shop) we saw the woman who had talked the order wrote down the name of the color NEXT to the one we wanted, so we knew it was the fault of the shop and not the designer. They fought me for days in trying to get the dress in the correct color and ended up giving my Jr. Bridesmaid an entirely new dress since I would not allow her to accept this dress or even pay for it. (Luckily all of my girls were in different styles, just all the same color at least!) But then to my horror THEY CHOPPED OFF THE ENTIRE BOTTOM OF THE DRESS!!! I had specifically stated I wanted all of the dresses to be floor length, but they took it upon themselves at the "bridal shop" to take off 4-6 inches so that it was up past the girl's ankles! Horrible customer service, horrible shop, horrible experience. Not worth the hassle at all.

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HORRIBLE bridal shop! We went here to order all of the dresses for my bridesmaids - and the service we received from this was atrocious. We were not allowed to look at the dresses until a month before the wedding once they were in, and

3
★★★★★

HORRIBLE bridal shop! We went here to order all of the dresses for my bridesmaids - and the service we received from this was atrocious. We were not allowed to look at the dresses until a month before the wedding once they were in, and

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I did not have the same experience. Found the staff to very helpful. Very honest on what looks good and what doesn't. Found a perfect dress for me for my son's wedding. Don't let the reviews stop you from going here.

3
★★★★★

I did not have the same experience. Found the staff to very helpful. Very honest on what looks good and what doesn't. Found a perfect dress for me for my son's wedding. Don't let the reviews stop you from going here.

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I did not have the same experience as the other customers. Yes, the shop is very, very dingy. Yes, it is in a horrible neighborhood and yes, the staff is smoking in the back room. However, as a plus-sized bride, I never felt belittled,

3
★★★★★

I did not have the same experience as the other customers. Yes, the shop is very, very dingy. Yes, it is in a horrible neighborhood and yes, the staff is smoking in the back room. However, as a plus-sized bride, I never felt belittled,

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FYI to anyone thinking of using this bridal shop for their wedding. I am part of a wedding this coming Saturday and I was told to pick up my dress today. due to the flooding and location of this shop, I tried calling for 3 hours before the lines were open. When I called, I gave my name, told me my dress was ready and pressed to be picked up and it was safe to drive to the shop (the shop is next to the bridge). when I arrived, I saw another girl from the bridal party who told me she was waiting 40 minutes, there were only two girls on and no one came to help her at that point. While being understanding due to the weather, I still found it odd that not one person came out to just hand over her dress. The one woman (who I believe to be the owner) asked for our names. She brought out the dress for the girl and informs me that she doesn't think my dress is ready. I tell her I called earlier and was told it was ready. She asked the other woman if she told me the dress was done. The girl comes out, asks my name, then rudely asks for my last name. Then tells me she did NOT tell me my dress was ready. We then got into an argument b/c I told her I wouldn't be here if I didnt call, and that if it wasn't ready when I called i wouldnt be here. She keeps going at me, as if I was lying and keeps telling me that they were busy (which I told her I understood, and that she should have told me, on the phone the dress wasnt ready) to which I then told her to stop giving me an attitude. I kept repeating those words. I also said "Am I not the one paying YOU money. Stop giving me attitude." The other girl in the wedding, who was closer to this woman, tells me she turned around and then said "Fine, I won't even look for your dress." If I heard that I would have walked out. Pissed that I have to pay for the dress, the older woman, apologizes (however, did nothing to stop the confrontation earlier) and the other woman did not even think to say sorry. I understand being busy and stressed b/c there is alot of people in the shop, but customers should be appreciated and not attacked b/c she can't handle stressful situations. I give this place a big thumbs down. Over priced, unfriendly staff

1
★☆☆☆☆

FYI to anyone thinking of using this bridal shop for their wedding. I am part of a wedding this coming Saturday and I was told to pick up my dress today. due to the flooding and location of this shop, I tried calling for 3 hours before the lines were open. When I called, I gave my name, told me my dress was ready and pressed to be picked up and it was safe to drive to the shop (the shop is next to the bridge). when I arrived, I saw another girl from the bridal party who told me she was waiting 40 minutes, there were only two girls on and no one came to help her at that point. While being understanding due to the weather, I still found it odd that not one person came out to just hand over her dress. The one woman (who I believe to be the owner) asked for our names. She brought out the dress for the girl and informs me that she doesn't think my dress is ready. I tell her I called earlier and was told it was ready. She asked the other woman if she told me the dress was done. The girl comes out, asks my name, then rudely asks for my last name. Then tells me she did NOT tell me my dress was ready. We then got into an argument b/c I told her I wouldn't be here if I didnt call, and that if it wasn't ready when I called i wouldnt be here. She keeps going at me, as if I was lying and keeps telling me that they were busy (which I told her I understood, and that she should have told me, on the phone the dress wasnt ready) to which I then told her to stop giving me an attitude. I kept repeating those words. I also said "Am I not the one paying YOU money. Stop giving me attitude." The other girl in the wedding, who was closer to this woman, tells me she turned around and then said "Fine, I won't even look for your dress." If I heard that I would have walked out. Pissed that I have to pay for the dress, the older woman, apologizes (however, did nothing to stop the confrontation earlier) and the other woman did not even think to say sorry. I understand being busy and stressed b/c there is alot of people in the shop, but customers should be appreciated and not attacked b/c she can't handle stressful situations. I give this place a big thumbs down. Over priced, unfriendly staff

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Worst customer service ever!!!!

I have never dealt with a business as rude and unprofessional in my life. I'm a bridemaid in my brother's upcoming wedding and Gerri's bridal has been a horrible experience since I first walked in. I

3
★★★★★

Worst customer service ever!!!!

I have never dealt with a business as rude and unprofessional in my life. I'm a bridemaid in my brother's upcoming wedding and Gerri's bridal has been a horrible experience since I first walked in. I

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I had found this bridal shop and i figured it was perfect because i didnt have to pay for everything at once. So my MOH & I made our first trip up to look at bridesmaids dresses. They only carried sample dresses in sizes 0-6...we are not all twigs! Then the lady that was helping my sister (moh) was making comments in the dressing rm that were very inappropriate. We got very disgusted & left. Against my better judgment i went back for my bridal dress appointment. They pretty much refused to sell me a white dress, they told me that i was too pale and the white dress will drown me out...shouldnt that be my decision? I think so. Anyway i ended up ordering a dress...they never even told me how much it was until i got my receipt. They waited until 3 months before my wedding to order the dress, my tiara and my veil. I went to get them three days ago...thank god i looked at the $180 tiara before we left the area...there were 17+ stones missing...shouldnt they look their inventory over? Again, I think so. After i returned that, i decided that i better try my dress on and make sure everything was ok....well needless to say my $1000+ dress started to lose beads (i didnt even have it on for more then ten minutes) Thenn my sister went to put the train on (its detachable) the train wasnt even the same size as the dress!! nothing lined up. I was so angry. So i went back with the dress..and told them i was fed up and they can keep their dress and i want my money back. They refused (rudely) and said it was a special order..(nothing was done to it, same as sample) then they forced me to put the dress on, when the lad saw that the buttons going down the train were off center..she said "who cares" ??? Really? Seriously? Needless to say i took the dress and went to davids bridal and had the best experience ever and picked out the most gorgeous dress. Im still debating if i should get my lawyer involved to get my money back for the other dress. Beware of this bridal shop..horrible customer service.

1
★☆☆☆☆

I had found this bridal shop and i figured it was perfect because i didnt have to pay for everything at once. So my MOH & I made our first trip up to look at bridesmaids dresses. They only carried sample dresses in sizes 0-6...we are not all twigs! Then the lady that was helping my sister (moh) was making comments in the dressing rm that were very inappropriate. We got very disgusted & left. Against my better judgment i went back for my bridal dress appointment. They pretty much refused to sell me a white dress, they told me that i was too pale and the white dress will drown me out...shouldnt that be my decision? I think so. Anyway i ended up ordering a dress...they never even told me how much it was until i got my receipt. They waited until 3 months before my wedding to order the dress, my tiara and my veil. I went to get them three days ago...thank god i looked at the $180 tiara before we left the area...there were 17+ stones missing...shouldnt they look their inventory over? Again, I think so. After i returned that, i decided that i better try my dress on and make sure everything was ok....well needless to say my $1000+ dress started to lose beads (i didnt even have it on for more then ten minutes) Thenn my sister went to put the train on (its detachable) the train wasnt even the same size as the dress!! nothing lined up. I was so angry. So i went back with the dress..and told them i was fed up and they can keep their dress and i want my money back. They refused (rudely) and said it was a special order..(nothing was done to it, same as sample) then they forced me to put the dress on, when the lad saw that the buttons going down the train were off center..she said "who cares" ??? Really? Seriously? Needless to say i took the dress and went to davids bridal and had the best experience ever and picked out the most gorgeous dress. Im still debating if i should get my lawyer involved to get my money back for the other dress. Beware of this bridal shop..horrible customer service.

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I had found this bridal shop and i figured it was perfect because i didnt have to pay for everything at once. So my MOH & I made our first trip up to look at bridesmaids dresses. They only carried sample dresses in sizes 0-6...we are not

3
★★★★★

I had found this bridal shop and i figured it was perfect because i didnt have to pay for everything at once. So my MOH & I made our first trip up to look at bridesmaids dresses. They only carried sample dresses in sizes 0-6...we are not

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When I was graduating from 8th grade, I convinced my mom to get me a real dress (i.e. one from the store rather than one that she made (I was young!)) and this was where we went. It was local and convenient; however, trying on dresses was

3
★★★★★

When I was graduating from 8th grade, I convinced my mom to get me a real dress (i.e. one from the store rather than one that she made (I was young!)) and this was where we went. It was local and convenient; however, trying on dresses was

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We have been going to Gerri's since my niece was in 8th grade for her graduation dress. Very specific rules for the dress, we were helped finding the perfect dress and having it altered to meet all specs of the school. My niece is now a senior and has been back every year for her prom dresses. My niece is very fussy and Gerri always finds her the perfect dress, just by looking at her. She has always been so kind and helpful and even giving us advice on other things that have helped us. No high pressure at all and we always have a lot of fun and laughs. The dresses are the best around and priced very reasonable. We will be back after college when we are looking for bridesmaid and wedding dresses. A+ service and shopping experience.

5
★★★★★

We have been going to Gerri's since my niece was in 8th grade for her graduation dress. Very specific rules for the dress, we were helped finding the perfect dress and having it altered to meet all specs of the school. My niece is now a senior and has been back every year for her prom dresses. My niece is very fussy and Gerri always finds her the perfect dress, just by looking at her. She has always been so kind and helpful and even giving us advice on other things that have helped us. No high pressure at all and we always have a lot of fun and laughs. The dresses are the best around and priced very reasonable. We will be back after college when we are looking for bridesmaid and wedding dresses. A+ service and shopping experience.

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I bought all of my prom dresses here, my wedding dress, bridesmaid dresses for my wedding, and bridesmaid dresses for weddings I have been in. You may second guess going in because of location and look of salon, but instead of cherry wood cabinets to put your handbag in while you are trying on dresses, you are able to buy Pnina Tornal dress at a cost much more reasonable. I have always been extremely happy with service, selection, purchases, alterations, and price! They carry all the top designers, and the most recent runway looks with all the accesories.

5
★★★★★

I bought all of my prom dresses here, my wedding dress, bridesmaid dresses for my wedding, and bridesmaid dresses for weddings I have been in. You may second guess going in because of location and look of salon, but instead of cherry wood cabinets to put your handbag in while you are trying on dresses, you are able to buy Pnina Tornal dress at a cost much more reasonable. I have always been extremely happy with service, selection, purchases, alterations, and price! They carry all the top designers, and the most recent runway looks with all the accesories.

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The first time I entered this shop I wasn't sure how I felt about it. But after having the whole eperience I have to say I love it there. I found my dress and will be getting my bridesmaid dresses there. They are real people and had incredibly helpful tips. Although I do agree that a adoloscent telling me how I look in my dress was a little annoying.

5
★★★★★

The first time I entered this shop I wasn't sure how I felt about it. But after having the whole eperience I have to say I love it there. I found my dress and will be getting my bridesmaid dresses there. They are real people and had incredibly helpful tips. Although I do agree that a adoloscent telling me how I look in my dress was a little annoying.

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The dress selection was great- there is a lot of options and good designers. I did not like the service, however. They were not completely upfront with the alteration costs and were occasionally rather rude. They were impatient and we felt like we were rushed. This is my second experience with Gerri's Bridal and nothing has changed in between the 6-7 years.

2
★★☆☆☆

The dress selection was great- there is a lot of options and good designers. I did not like the service, however. They were not completely upfront with the alteration costs and were occasionally rather rude. They were impatient and we felt like we were rushed. This is my second experience with Gerri's Bridal and nothing has changed in between the 6-7 years.

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The staff at Gerri's bridal was more than accommodating to me and my family for my brother's wedding. My sister-in-law and her family were ordering the dresses from Maryland, and I was unable to make it to the bridal shoppe that they were ordering from to be measured. My mom called Gerri's bridal after finding out that they had dresses in their store made by the same designer. Knowing that they WERE NOT even going to make a sale from me, because my mom was up front to them about our bridal party dresses being ordered together in MD, they still offered to have me go into the store to measure me, and to allow me to try on other similar dresses from that particular designer. They compared my measurements to the size chart for the designer, told me what size I needed to order, and when the dress came in, it fit perfectly! I cannot thank them enough for their kindness. Also, while in high school, I often visited Gerri's for my prom dresses, and the staff was always wonderful. I am now recently engaged, and will be using them for my bridal needs! I HIGHLY recommend Gerri's bridal.

5
★★★★★

The staff at Gerri's bridal was more than accommodating to me and my family for my brother's wedding. My sister-in-law and her family were ordering the dresses from Maryland, and I was unable to make it to the bridal shoppe that they were ordering from to be measured. My mom called Gerri's bridal after finding out that they had dresses in their store made by the same designer. Knowing that they WERE NOT even going to make a sale from me, because my mom was up front to them about our bridal party dresses being ordered together in MD, they still offered to have me go into the store to measure me, and to allow me to try on other similar dresses from that particular designer. They compared my measurements to the size chart for the designer, told me what size I needed to order, and when the dress came in, it fit perfectly! I cannot thank them enough for their kindness. Also, while in high school, I often visited Gerri's for my prom dresses, and the staff was always wonderful. I am now recently engaged, and will be using them for my bridal needs! I HIGHLY recommend Gerri's bridal.

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Gerri's has been around as long as I can remember. I purchased bridesmaids and flower girl dresses from here. Staff was very helpful and knowledgeable. They actually picked up on a problem with the color of my girl's dresses that 2 other shops had missed. They have a huge selection of dresses in store, and out of catalogues. Shop is large, as are dressing rooms. Bridal gown room is HUGE, with room for the whole family. Prices are fair (benefit of shopping in a small shop in a small town). Owners are easy to deal with. They require very little down to order. Parking can sometimes be a problem (street only). I would recommend checking them out!

4
★★★★☆

Gerri's has been around as long as I can remember. I purchased bridesmaids and flower girl dresses from here. Staff was very helpful and knowledgeable. They actually picked up on a problem with the color of my girl's dresses that 2 other shops had missed. They have a huge selection of dresses in store, and out of catalogues. Shop is large, as are dressing rooms. Bridal gown room is HUGE, with room for the whole family. Prices are fair (benefit of shopping in a small shop in a small town). Owners are easy to deal with. They require very little down to order. Parking can sometimes be a problem (street only). I would recommend checking them out!

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Gerri's has a great selection of bridal dress and the staff is so helpful and fun. I got my dress there. All the dresses are bagged. The dressing room is very large and roomy.
Bridesmaids dresses are also available.
The only problem was the owner's/workers children running around. It gets annoying and dangerous.
Parking is street parking only.

3
★★★☆☆

Gerri's has a great selection of bridal dress and the staff is so helpful and fun. I got my dress there. All the dresses are bagged. The dressing room is very large and roomy.
Bridesmaids dresses are also available.
The only problem was the owner's/workers children running around. It gets annoying and dangerous.
Parking is street parking only.

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1 out of 2 people found this review helpful.

 

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