Chops Restaurant

★★★☆☆
  • 401 E City Ave # 102

    Bala Cynwyd, PA 19004

    Map & Directions
  • 610-668-3400

About Chops Restaurant

Categories
Hours
Lunch: Mon - Fri, 11:30am - 3pm Dinner: Mon - Fri, 3pm - 10pm; Sat, 5pm - 11pm; Sun, 4:30pm - 9pm

Food

Food
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If this was the cooking show "Chopped", I would vote for this one to be chopped on the first round.

The place to hard to find, with a very tiny that is lost among the bigger signs on City Avenue. When we did find it we wanted to Valet as

3
★★★★★

If this was the cooking show "Chopped", I would vote for this one to be chopped on the first round.

The place to hard to find, with a very tiny that is lost among the bigger signs on City Avenue. When we did find it we wanted to Valet as

.

The ambience is inviting -- comfortable booth seating. Most of the waitstaff is cordial and professional. However, a few are shall I say, not particularly evolved. Also, one of the maitre ds is not particularly welcoming.

On my last few visits to the restaurant, the calibre of the food had deteriorated. Under the presumption that the first disappointing entre was a fluke, I allowed two more opportunities. I believe on the second visit, my date suffered food poisoning, likely from poorly handled/prepared food. On the final visit, I was presented with a seafood item which was clearly rancid and/or toxic. To describe the odor of the dish as "vile" is not to overstate.

This former fan and patron will no longer assume the risk of dining at Chops. Whatever the issues may be with Chops'
chef(s), certain waitstaff and food preparation and handling, the ownership might consider auditing and upgrading -- before they incur serious liability.

0
★☆☆☆☆

The ambience is inviting -- comfortable booth seating. Most of the waitstaff is cordial and professional. However, a few are shall I say, not particularly evolved. Also, one of the maitre ds is not particularly welcoming.

On my last few visits to the restaurant, the calibre of the food had deteriorated. Under the presumption that the first disappointing entre was a fluke, I allowed two more opportunities. I believe on the second visit, my date suffered food poisoning, likely from poorly handled/prepared food. On the final visit, I was presented with a seafood item which was clearly rancid and/or toxic. To describe the odor of the dish as "vile" is not to overstate.

This former fan and patron will no longer assume the risk of dining at Chops. Whatever the issues may be with Chops'
chef(s), certain waitstaff and food preparation and handling, the ownership might consider auditing and upgrading -- before they incur serious liability.

Pros: Ambience / Decor

Cons: Food and staffing

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AFTER BEING A FREQUENT VISITOR FOR SEVERAL YRS I WAS SHOCKED AND DISMAYED WHAT HAPPENED JUNE 2010. Unable to use a coupon with my family of 4 due to a "SPECIAL being offered "" the waiter signed the back of the coupon. Return next month the waiter said with the signed coupon on the back by me and the restaurant will honor the soon to be expired out dated coupon.Upon our arrival with our signed coupon two weeks later the Maitre d' informed us" anyone could have signed the back ".NO HONORING AND MUCH INSULTING TO MY 81 YEAR OLD DAD We left immediately. After calling the restaurant to explain how I felt I was told by the same mairtre d' tell your dad to come in for dinner and I will apologize to him. " DO YOU THINK ??????

0
★☆☆☆☆

AFTER BEING A FREQUENT VISITOR FOR SEVERAL YRS I WAS SHOCKED AND DISMAYED WHAT HAPPENED JUNE 2010. Unable to use a coupon with my family of 4 due to a "SPECIAL being offered "" the waiter signed the back of the coupon. Return next month the waiter said with the signed coupon on the back by me and the restaurant will honor the soon to be expired out dated coupon.Upon our arrival with our signed coupon two weeks later the Maitre d' informed us" anyone could have signed the back ".NO HONORING AND MUCH INSULTING TO MY 81 YEAR OLD DAD We left immediately. After calling the restaurant to explain how I felt I was told by the same mairtre d' tell your dad to come in for dinner and I will apologize to him. " DO YOU THINK ??????

Pros: EXCELLENT FOOD-SERVICE -TILL JUNE 2010

Cons: rudest hospitality MAITRE D '

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I've only been here for happy hour, but the drinks and service were so good that I will definitely be back to try a full meal. Their prices seem reasonable and they have complimentary valet, which is always a plus!

4
★★★★☆

I've only been here for happy hour, but the drinks and service were so good that I will definitely be back to try a full meal. Their prices seem reasonable and they have complimentary valet, which is always a plus!

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.

At the bar I ordered a martini, which was the largest martini I had ever been served. I ordered ahi tuni with wasabi mashed potatoes; both the tuna and potato were done to perfection. The service was excellent at both the bar and at our table.

4
★★★★☆

At the bar I ordered a martini, which was the largest martini I had ever been served. I ordered ahi tuni with wasabi mashed potatoes; both the tuna and potato were done to perfection. The service was excellent at both the bar and at our table.

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.

This place, complete with a pretentious atmosphere, has served us the incorrect food with long wait times the last two visits. No apologies on the part of the servers, and no offers to make good on dissatisfaction with orders as prepared (overcooked/burned) or poorly prepared food. Considering meals can easily cost $30 a plate, this is unacceptable. Hope to not have to go there again.

1
★☆☆☆☆

This place, complete with a pretentious atmosphere, has served us the incorrect food with long wait times the last two visits. No apologies on the part of the servers, and no offers to make good on dissatisfaction with orders as prepared (overcooked/burned) or poorly prepared food. Considering meals can easily cost $30 a plate, this is unacceptable. Hope to not have to go there again.

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.

After a long week we didn't want to go in town but still wanted a full size cocktail and a steak. The filet oscar was a special and was cooked perfectly, The drinks are big and cold. We were seated promptly without a reservation and our server Arianna was extremely nice and gave excellent service. Just as good as any of the Broad St. steakhouses.

2
★★★★★

After a long week we didn't want to go in town but still wanted a full size cocktail and a steak. The filet oscar was a special and was cooked perfectly, The drinks are big and cold. We were seated promptly without a reservation and our server Arianna was extremely nice and gave excellent service. Just as good as any of the Broad St. steakhouses.

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I have been to Chops several times. The food & cocktails are consistently wonderful. The staff is extremely professional yet still very friendly. If you haven't eaten at Chops yet, you are missing out!

2
★★★★★

I have been to Chops several times. The food & cocktails are consistently wonderful. The staff is extremely professional yet still very friendly. If you haven't eaten at Chops yet, you are missing out!

Pros: the food, staff, atmosphere

Cons: I can't think of one!

.

Took a client to lunch and of all people, the owner, was the rudest "hospitality" I have encountered when trying to seat us. Condescending is too nice for this guy, all while I am there for business. My money is going elsewhere...

0
★☆☆☆☆

Took a client to lunch and of all people, the owner, was the rudest "hospitality" I have encountered when trying to seat us. Condescending is too nice for this guy, all while I am there for business. My money is going elsewhere...

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I went to Chops last night for the first time & the food was amazing! I had the arugula salad, the Chilean Sea Bass, & shared the chocolate cake for dessert - it was delicious! I would highly recommend it. The service was great as well.

2
★★★★★

I went to Chops last night for the first time & the food was amazing! I had the arugula salad, the Chilean Sea Bass, & shared the chocolate cake for dessert - it was delicious! I would highly recommend it. The service was great as well.

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A group of us went there for dinner last night. Our waiter was extremely rude. He asked a friend how he would like his fish cooked, and when my friend replied he made a loud buzz noise as if that was the incorrect answer and said "Try again." He seemed irritated if we didn't want our meat cooked the way he believed it should be cooked. He seemed annoyed to serve a group of young, non Caucasians. That may seem a little presumptuous on my part, but I really believe it.

Secondly, the food was awful. If you're looking for a great steak, I highly recommend Capital Grille in the city. The best steak I ever had with great service. I had the chilean sea bass - bland and awful. I went home nauseous. Way over-priced for terrible food.

0
★☆☆☆☆

A group of us went there for dinner last night. Our waiter was extremely rude. He asked a friend how he would like his fish cooked, and when my friend replied he made a loud buzz noise as if that was the incorrect answer and said "Try again." He seemed irritated if we didn't want our meat cooked the way he believed it should be cooked. He seemed annoyed to serve a group of young, non Caucasians. That may seem a little presumptuous on my part, but I really believe it.

Secondly, the food was awful. If you're looking for a great steak, I highly recommend Capital Grille in the city. The best steak I ever had with great service. I had the chilean sea bass - bland and awful. I went home nauseous. Way over-priced for terrible food.

Cons: service, atmosphere, food

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I have eaten at Chops several times. We have always had a delightful meal. They have valet parking, courteous staff, and excellent fresh fish. They also make giant Martinis!! My friend Marole turned me on to it and is also a regular. oh yeah, don't forget theRiffy Salad!

2
★★★★☆

I have eaten at Chops several times. We have always had a delightful meal. They have valet parking, courteous staff, and excellent fresh fish. They also make giant Martinis!! My friend Marole turned me on to it and is also a regular. oh yeah, don't forget theRiffy Salad!

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As someone else said, this restaurant is for wanna be aristocrats and nouveau rich types. The food is drab, the atmosphere is non-existant and the restaurant gives off an impression of self-importance from it's staff, customers and food.

I had the steak and frites and it was fatty, unappealing and just plain boring.

0
★☆☆☆☆

As someone else said, this restaurant is for wanna be aristocrats and nouveau rich types. The food is drab, the atmosphere is non-existant and the restaurant gives off an impression of self-importance from it's staff, customers and food.

I had the steak and frites and it was fatty, unappealing and just plain boring.

Pros: None

Cons: Food, Atmosphere, Staff

.

The strip steak here at Chops is tough and fatty just like he said. I would not come here again for the steak. My drink was just so-so, not among the better ones I have had. The rest of meal was mediocre. Overall Chops does not represent good value or good food at all. It was very disappointing!

0
★☆☆☆☆

The strip steak here at Chops is tough and fatty just like he said. I would not come here again for the steak. My drink was just so-so, not among the better ones I have had. The rest of meal was mediocre. Overall Chops does not represent good value or good food at all. It was very disappointing!

Pros: Location

Cons: Food

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ayyoo dis place da booooooooomb yooooooo yoyoyooooooooooo oooooooooooooo ooooooo oooyoyo yoyoyoooooooooooo oooooooooo

2
★★★★☆

ayyoo dis place da booooooooomb yooooooo yoyoyooooooooooo oooooooooooooo ooooooo oooyoyo yoyoyoooooooooooo oooooooooo

Pros: da bom

Cons: dat its so da boom

.

I went to this place with my mom the other day for lunch. This is really just a place where the wannabe aristocrats hang out. There is nothing exceptional about this place aside from the high prices. However, if you're in love with the illusion that you are better than others then this may be a good place for you to gallivant about and talk about how superior you are.

They make the waiters memorize a large number of specials and it takes them between 2-3 minutes to finish telling you about them; no joke. I don't know if that was supposed to impress me or just subordinate the waiters, but if you're going to have that many specials then just give it to us on a separate sheet of paper. It's awkward having to sit there quietly for that long amount of time just listening to the waiter.

The food was nothing special. My chicken sandwich was the same quality that you could get at Ruby Tuesday's, and it actually made me feel a little sick. My mom felt the same way about her food. Overall I would not recommend this place to anyone. Bottom line: the food is mediocre, the prices are high, and the service is ok. If you want fine dining with actual good food, head over to Jake's in Manayunk.

1
★★★☆☆

I went to this place with my mom the other day for lunch. This is really just a place where the wannabe aristocrats hang out. There is nothing exceptional about this place aside from the high prices. However, if you're in love with the illusion that you are better than others then this may be a good place for you to gallivant about and talk about how superior you are.

They make the waiters memorize a large number of specials and it takes them between 2-3 minutes to finish telling you about them; no joke. I don't know if that was supposed to impress me or just subordinate the waiters, but if you're going to have that many specials then just give it to us on a separate sheet of paper. It's awkward having to sit there quietly for that long amount of time just listening to the waiter.

The food was nothing special. My chicken sandwich was the same quality that you could get at Ruby Tuesday's, and it actually made me feel a little sick. My mom felt the same way about her food. Overall I would not recommend this place to anyone. Bottom line: the food is mediocre, the prices are high, and the service is ok. If you want fine dining with actual good food, head over to Jake's in Manayunk.

Pros: The food was ok

Cons: Overpriced; too many specials to listen to

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Absolutely a great steak, and hopping bar (and it ws really jamming last night but the bartenders never missed a beat).
The atmosphere, the service (bartenders and servers), the food excellent! We'd return again in a heartbeat!

2
★★★★★

Absolutely a great steak, and hopping bar (and it ws really jamming last night but the bartenders never missed a beat).
The atmosphere, the service (bartenders and servers), the food excellent! We'd return again in a heartbeat!

.

I was at the bar of this restaurant last night with my date. I ordered a martini and was told that I could not have one as there were no clean glasses at that time. A bit taken aback I ordered an alternative drink. I had finished the drink and inquired about the martini for my selection. I was given a glass of pure vodka after first having difficulty even getting a bartender's attention (on a slow Friday evening, trust me!) When I asked if it most martinis consist of pure vodka I was given a snotty "yes, whatever" response. It was clear that these bartenders were not interested in accomodating their customers. We were toying with having dinner there but were convinced (after our rude treatment) that this was not a good idea. Really was a shame, because we were famished! I had been there several times before and treated wonderfully. Apparently the service has gone downhill (perhaps the reason for the restaurant being so quiet on a typically busy night). So if you plan to go here, skip the bar - perhaps the service is only bad there.... and if the proprietors read this - perhaps consider canning the two tenders there on Friday evening - they were terrible!

2
★★★★☆

I was at the bar of this restaurant last night with my date. I ordered a martini and was told that I could not have one as there were no clean glasses at that time. A bit taken aback I ordered an alternative drink. I had finished the drink and inquired about the martini for my selection. I was given a glass of pure vodka after first having difficulty even getting a bartender's attention (on a slow Friday evening, trust me!) When I asked if it most martinis consist of pure vodka I was given a snotty "yes, whatever" response. It was clear that these bartenders were not interested in accomodating their customers. We were toying with having dinner there but were convinced (after our rude treatment) that this was not a good idea. Really was a shame, because we were famished! I had been there several times before and treated wonderfully. Apparently the service has gone downhill (perhaps the reason for the restaurant being so quiet on a typically busy night). So if you plan to go here, skip the bar - perhaps the service is only bad there.... and if the proprietors read this - perhaps consider canning the two tenders there on Friday evening - they were terrible!

Pros: very sleek looking restaurant

Cons: the terrible attitude of the bartenders!

.

We had a reservation, we asked for one of the best servers they had, Alex & Justin honored my request. We were celebrating my aunts birthday. Everything Started out nice, the server took our order, entrees took a little longer then usual, a little busy, I asked for Med-well to well - it came out med rare, that was OK, It took (no Lie) 45minutes for dessert & coffee. I been here at Chops a few times and this was the first time, Service and the whole dining experience wasn't that great.
We will try it again.

1
★★★☆☆

We had a reservation, we asked for one of the best servers they had, Alex & Justin honored my request. We were celebrating my aunts birthday. Everything Started out nice, the server took our order, entrees took a little longer then usual, a little busy, I asked for Med-well to well - it came out med rare, that was OK, It took (no Lie) 45minutes for dessert & coffee. I been here at Chops a few times and this was the first time, Service and the whole dining experience wasn't that great.
We will try it again.

Pros: Good parking, Wonderful Host, Great Steaks

Cons: Service this night, Long wait for Dessert, Service SLow

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I have been going to Chops and never had a bad experience at anytime with the food, service, or hospitality. I can't believe that anyone could have had the bad experience mentioned below. Face it, it sounds like a bad experience happened before they got to Chops. I have dined at Chops dozens of times with my wife, and friends, and never, heard a negative comment about anything. Never once did any waiter ask the men first for their drink order, let alone forget the women at the table. The only people you may have to track down would be Alex and Justin as they make their rounds to see if there is anything more than can do for you. This is place you want to be. My wife and I have never had a bad meal or experience here. I WOULD HIGHLY RECOMMEND THE EXPERIENCE OF DINNING AT CHOPS.

2
★★★★★

I have been going to Chops and never had a bad experience at anytime with the food, service, or hospitality. I can't believe that anyone could have had the bad experience mentioned below. Face it, it sounds like a bad experience happened before they got to Chops. I have dined at Chops dozens of times with my wife, and friends, and never, heard a negative comment about anything. Never once did any waiter ask the men first for their drink order, let alone forget the women at the table. The only people you may have to track down would be Alex and Justin as they make their rounds to see if there is anything more than can do for you. This is place you want to be. My wife and I have never had a bad meal or experience here. I WOULD HIGHLY RECOMMEND THE EXPERIENCE OF DINNING AT CHOPS.

Pros: Valet parking, food/service, hospitality

Cons: when I find one, I will post it.

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As with the previous scrivener, I simply cannot comprehend a negative review on this place! We have gone at all different times, on different days and never once have we had anything that remotely resembled a negative experience at Chops. Should you go at a peak time without a reservation, it is possible to wait a bit, but it is worth it if jou're "jonesing" a great steak! The staff there has always been friendly and very attentive, we have had consistently great steaks and one really nice thing about Chops.. the classic Steakhouse side orders...are never swimming in oil, as they are in other "famous" Philly steakhouses. Just last weekend, we had a small dinner for my Birthday there...appx. 16 people. All was handled very professionally and the meal was truly enjoyed by all.

2
★★★★★

As with the previous scrivener, I simply cannot comprehend a negative review on this place! We have gone at all different times, on different days and never once have we had anything that remotely resembled a negative experience at Chops. Should you go at a peak time without a reservation, it is possible to wait a bit, but it is worth it if jou're "jonesing" a great steak! The staff there has always been friendly and very attentive, we have had consistently great steaks and one really nice thing about Chops.. the classic Steakhouse side orders...are never swimming in oil, as they are in other "famous" Philly steakhouses. Just last weekend, we had a small dinner for my Birthday there...appx. 16 people. All was handled very professionally and the meal was truly enjoyed by all.

Pros: all good

Cons: my cardiologist

.

First I have to say that I do not agree with the negative comments and feedback regarding this restaurant.
If I had to describe Chops in one word, it would be "consistent." I do not consider myself a regular, but every time I go, I am however, treated like one. From the polite and friendly managers to the 'top notch' and always smiling servers, this place is by far, the hottest spot on the Main Line.
The martinis are enormous, the steaks are Prime Aged, and the overall experience is terrific. Sit back, relax, and let the magic happen as there is no need to spend the high prices on sub par food and service at a center city steakhouse.

2
★★★★★

First I have to say that I do not agree with the negative comments and feedback regarding this restaurant.
If I had to describe Chops in one word, it would be "consistent." I do not consider myself a regular, but every time I go, I am however, treated like one. From the polite and friendly managers to the 'top notch' and always smiling servers, this place is by far, the hottest spot on the Main Line.
The martinis are enormous, the steaks are Prime Aged, and the overall experience is terrific. Sit back, relax, and let the magic happen as there is no need to spend the high prices on sub par food and service at a center city steakhouse.

Pros: Free Valet Parking, Friendly Staff, Excellent Food

.

We have never experienced such a complete breakdown in service or such mediocre food at an estabishment that is so highly rated. It was so bad, it felt as if we were on the show "Punked". It stared the moment we sat down. The waited took the men's drink order but failed to ask the women! I had to track him down. Our meal was slow to come and we had to go to the bar ourselves for the second round. When the steaks arrived, the waiter asked us to cut into them to see if we all got the correct steak. Mine was well done (asked for med rare). Second steak came back done correctly, but did not have the cajun spices (special). Do yourself a favor and avoid this place.

0
★☆☆☆☆

We have never experienced such a complete breakdown in service or such mediocre food at an estabishment that is so highly rated. It was so bad, it felt as if we were on the show "Punked". It stared the moment we sat down. The waited took the men's drink order but failed to ask the women! I had to track him down. Our meal was slow to come and we had to go to the bar ourselves for the second round. When the steaks arrived, the waiter asked us to cut into them to see if we all got the correct steak. Mine was well done (asked for med rare). Second steak came back done correctly, but did not have the cajun spices (special). Do yourself a favor and avoid this place.

Pros: seated quickly

Cons: Average food, nonexistant service, Terrible customer se

.

I rather eat at Chops than drive to the city. The food was great, and the prices were much better than the highly priced steak houses in the city. Service to me was very good. They really took care of my wife and I.

2
★★★★★

I rather eat at Chops than drive to the city. The food was great, and the prices were much better than the highly priced steak houses in the city. Service to me was very good. They really took care of my wife and I.

Pros: Free Valet, Great Service, Great Food

.

They really should get their act together, they have a nice place and great parking, however they have lot's of problems in the kitchen getting the food cooked properly and getting it out to the customer, if they were in NY they would be out of business.

1
★★☆☆☆

They really should get their act together, they have a nice place and great parking, however they have lot's of problems in the kitchen getting the food cooked properly and getting it out to the customer, if they were in NY they would be out of business.

Pros: Good location, good parking, nice place

Cons: problems in kitchen, service, food cooked right

.

I had a wonderful experience at Chops and I didn't even have a reservation when I stopped to eat dinner there. I had to wait approximately 1/2 hour for a table but it was well worth it.

2
★★★★★

I had a wonderful experience at Chops and I didn't even have a reservation when I stopped to eat dinner there. I had to wait approximately 1/2 hour for a table but it was well worth it.

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The atmosphere was elegant and the food was world class. I thought the owner Alex Plotkin was not only a charming host but had an impressive knowledge of the wine selections. This is my #1 choice for a romantic dinner in a nicely unassuming location.

2
★★★★★

The atmosphere was elegant and the food was world class. I thought the owner Alex Plotkin was not only a charming host but had an impressive knowledge of the wine selections. This is my #1 choice for a romantic dinner in a nicely unassuming location.

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I went to a surprise party for my friend last month at Chops and had the greatest time. They took care of everything!! We had our own private room which was perfect! The management and servers were friendly and helped us set up for the event. Food was delicious and the drinks didn't stop coming! I would recommend everyone to go to Chops, you won't have to worry about a thing!!

2
★★★★★

I went to a surprise party for my friend last month at Chops and had the greatest time. They took care of everything!! We had our own private room which was perfect! The management and servers were friendly and helped us set up for the event. Food was delicious and the drinks didn't stop coming! I would recommend everyone to go to Chops, you won't have to worry about a thing!!

Pros: FREE VALET PARKING!, GREAT QUALITY/PRICE, UNBELIEVABLE SERVICE

Editorial from

It's almost always busy at this Main Line steakhouse, owned by Alex Plotkin, a veteran of The Palm, and his partners. The bar is lively, a scene populated by a tanned and tucked crowd of 30- and 40-somethings (and up). The restaurant's…

 

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