Berries And Birch Flowers, Gifts & Home Decor

★★★☆☆
  • 3959 Old William Penn Hwy

    Murrysville, PA 15668

    Map & Directions
  • 724-327-5666

About Berries And Birch Flowers, Gifts & Home Decor

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Hours
Mon, Tues, Thurs, Fri 9:00 AM to 5:00 PM Wed 9:00 AM to 1:00 PM Sat 9:00 AM to 1:00 PM We are closed on Sun.

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3.0 7
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The Buttercup is now under NEW Ownership as of September 2013. Totally remodeled shop and excellent customer service! Designers are new and well educated in their field. Stop by for a visit!

3
★★★★★

The Buttercup is now under NEW Ownership as of September 2013. Totally remodeled shop and excellent customer service! Designers are new and well educated in their field. Stop by for a visit!

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I have had the pleasure of working with The Buttercup for many years both personally and professionally. Their arrangements are always both beautiful and unique. I never have to specify what I want as my needs are always met and

3
★★★★★

I have had the pleasure of working with The Buttercup for many years both personally and professionally. Their arrangements are always both beautiful and unique. I never have to specify what I want as my needs are always met and

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The Buttercup Floral and Gift Shop is under new ownership as of September 13, 2013. We are in the process of bringing a totally different and updated look to our floral and gift shop. Our mission is to provide you with the freshest flowers, unique arrangements and outstanding customer service with each and every order. We have already started renovating the shop and will be bringing new and exciting merchandise in time for Christmas. The public response to the change in ownership has been very positive. We have already enjoyed several repeat orders from satisfied customers in the short time since we have been there. The new orders have included many birthday, get well, funeral arrangements, a wedding, green and blooming plant sales and numerous walk-in orders. We have had an overwhelming number of homecoming orders from Franklin Regional, Penn Trafford and Plum students. We are excited and look forward to working with the local and surrounding communities for all your floral and gift needs. Please stop by for a visit!

5
★★★★★

The Buttercup Floral and Gift Shop is under new ownership as of September 13, 2013. We are in the process of bringing a totally different and updated look to our floral and gift shop. Our mission is to provide you with the freshest flowers, unique arrangements and outstanding customer service with each and every order. We have already started renovating the shop and will be bringing new and exciting merchandise in time for Christmas. The public response to the change in ownership has been very positive. We have already enjoyed several repeat orders from satisfied customers in the short time since we have been there. The new orders have included many birthday, get well, funeral arrangements, a wedding, green and blooming plant sales and numerous walk-in orders. We have had an overwhelming number of homecoming orders from Franklin Regional, Penn Trafford and Plum students. We are excited and look forward to working with the local and surrounding communities for all your floral and gift needs. Please stop by for a visit!

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I avoid this florist as they are decidedly not customer friendly. Their flower arrangements are often not fresh, and they become defensive, aggressive, and abusive when asked about it, even in a kind manner. In one case, they took over 50 dollars from me and no flowers were delivered.

0
★☆☆☆☆

I avoid this florist as they are decidedly not customer friendly. Their flower arrangements are often not fresh, and they become defensive, aggressive, and abusive when asked about it, even in a kind manner. In one case, they took over 50 dollars from me and no flowers were delivered.

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Despite the bad review that I saw here, I decided to try this florist. Mistake. My mother's birthday flowers failed utterly. She called and someone said they don't make up the arrangement until they know someone is at home to accept the delivery. She said she should be home by 2:30pm and she would call then. When she returned at 3:07, there was a note that they had attempted delivery at 3. When she called the shop, they were angry and said that she had to pick the arrangement up or be charged for another delivery. She went to the shop and the woman gave her a hard time. She asked if the arrangement was made up that day because the roses looked curled and they said yes, then no, and do I expect them to make up an arrangement for me everyday? !!!

In the end, the order was cancelled and I had to pay for delivery. Which I kind of understand, but the conflicting information, and the unkindness to my mother on her birthday, I am very disappointed in. I do not recommended this florist.

1
★☆☆☆☆

Despite the bad review that I saw here, I decided to try this florist. Mistake. My mother's birthday flowers failed utterly. She called and someone said they don't make up the arrangement until they know someone is at home to accept the delivery. She said she should be home by 2:30pm and she would call then. When she returned at 3:07, there was a note that they had attempted delivery at 3. When she called the shop, they were angry and said that she had to pick the arrangement up or be charged for another delivery. She went to the shop and the woman gave her a hard time. She asked if the arrangement was made up that day because the roses looked curled and they said yes, then no, and do I expect them to make up an arrangement for me everyday? !!!

In the end, the order was cancelled and I had to pay for delivery. Which I kind of understand, but the conflicting information, and the unkindness to my mother on her birthday, I am very disappointed in. I do not recommended this florist.

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I highly recommend NOT using this florist for ANYTHING. They are very customer unfriendly and very very rude. There is no communication between staff and my flower order got cancelled and the sender lost money. It was an absolutely TERRIBLE transaction and I was treated very poorly. I recommend staying away from this vender.

0
★☆☆☆☆

I highly recommend NOT using this florist for ANYTHING. They are very customer unfriendly and very very rude. There is no communication between staff and my flower order got cancelled and the sender lost money. It was an absolutely TERRIBLE transaction and I was treated very poorly. I recommend staying away from this vender.

Pros: NO PROS

Cons: Poor customer service, rude, disorganized

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We avoid this florist at all costs -- including asking those who use FTD or Teleflora to specifically request ta different florist. Our main reason is that we had several delivery problems with past orders, which were followed up by an owner with attitude. There are many other florists around who provide good service and are pleasant to work with.

1
★☆☆☆☆

We avoid this florist at all costs -- including asking those who use FTD or Teleflora to specifically request ta different florist. Our main reason is that we had several delivery problems with past orders, which were followed up by an owner with attitude. There are many other florists around who provide good service and are pleasant to work with.

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2 out of 2 people found this review helpful.

Message from Berries And Birch Flowers, Gifts & Home Decor

We make beautiful arrangements with fresh flowers. We offer same day deliveries and there is no hidden fees!

More about Berries And Birch Flowers, Gifts & Home Decor

Bouquets, Boutonnieres, Corsages, baskets, balloons, bears, chocolates and more for Mother's Day, Prom, Valentine's Day, birthdays, weddings or funerals! Use our professional floral arrangements for your next event. Anniversaries, Birthdays, Corporate Events, Funerals, Weddings????, Fresh Flowers and Delivery

 

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