Gillece Plumbing Htg-Cooling

★★★★☆
  • 3347 Industrial Blvd

    Bethel Park, PA 15102

    Map & Directions
  • 412-247-0797

About Gillece Plumbing Htg-Cooling

Details
Hours
Mon Open 24 Hours;Tue Open 24 Hours;Wed Open 24 Hours;Thu Open 24 Hours;Fri Open 24 Hours

Home Construction & Remodeling

Home Construction & Remodeling
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Had originally posted a 1 star review, because I thought the price did not match the work performed. After speaking with the manager he adjusted the price and my review is changing!

Aside from cost, they did a GREAT job. Tech showed up within the window (4 hr), diagnosed the problem quickly, and fixed it quickly. Tech was very personable and was fine with the dog & cat in the house.

I will use them again if needed, but will take the time to get a second opinion on price.

3
★★★☆☆

Had originally posted a 1 star review, because I thought the price did not match the work performed. After speaking with the manager he adjusted the price and my review is changing!

Aside from cost, they did a GREAT job. Tech showed up within the window (4 hr), diagnosed the problem quickly, and fixed it quickly. Tech was very personable and was fine with the dog & cat in the house.

I will use them again if needed, but will take the time to get a second opinion on price.

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Ripoff and false advertising

I called Gillece on Friday morning at 7:30 am because our air conditioning stopped working. I called them because they offer guaranteed same day service or it is free. They called me at 7:00 pm to inform me that they were busy and could not make it. I asked if the $95 service call fee for the next day would be free and they did not honor the guarantee they advertised. They gave me $30 off. At this point I was desperate and just wanted the ac to be fixed. After they stated tht I would be a priority service call the next day. Well the technician showed up at 6:00 pm the next day. He diagnosed the air conditioner needed a new connector / relay. He wanted to charge me $1,075 to change this part and try to convince me to buy a $11,995 new system. This was a totally inflated price. I went online to look for the part and purchased it for $18. It literally is mounted in plain view and is a very easy repair. I called another air conditioning repair servic and asked them how much would this repair cost and they told me it would cost $200. Gillece tried to rip me off over $875 more for a $18.00 part. I also searched online for the complete air conditioning and furnace package they were trying to sell me. I found it for $3,000, that is a $9,000 cheaper for the exact same unit. Avoid this company at all costs, they are a ripoff.

1
★☆☆☆☆

Ripoff and false advertising

I called Gillece on Friday morning at 7:30 am because our air conditioning stopped working. I called them because they offer guaranteed same day service or it is free. They called me at 7:00 pm to inform me that they were busy and could not make it. I asked if the $95 service call fee for the next day would be free and they did not honor the guarantee they advertised. They gave me $30 off. At this point I was desperate and just wanted the ac to be fixed. After they stated tht I would be a priority service call the next day. Well the technician showed up at 6:00 pm the next day. He diagnosed the air conditioner needed a new connector / relay. He wanted to charge me $1,075 to change this part and try to convince me to buy a $11,995 new system. This was a totally inflated price. I went online to look for the part and purchased it for $18. It literally is mounted in plain view and is a very easy repair. I called another air conditioning repair servic and asked them how much would this repair cost and they told me it would cost $200. Gillece tried to rip me off over $875 more for a $18.00 part. I also searched online for the complete air conditioning and furnace package they were trying to sell me. I found it for $3,000, that is a $9,000 cheaper for the exact same unit. Avoid this company at all costs, they are a ripoff.

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Called four other companies - couldn't get a straight answer on how much it would cost to snake my outside drain. Called Gillece and they told me over the phone that it would only be $99 and if they couldn't get it open they wouldn't charge me anything. They were in an out in less than an hour after I called and drain is open and running fine. Bob the plumber was great - give him a raise. Great value for $99. Why won't the other companies give you a straight answer over the phone? Call Gillece!

5
★★★★★

Called four other companies - couldn't get a straight answer on how much it would cost to snake my outside drain. Called Gillece and they told me over the phone that it would only be $99 and if they couldn't get it open they wouldn't charge me anything. They were in an out in less than an hour after I called and drain is open and running fine. Bob the plumber was great - give him a raise. Great value for $99. Why won't the other companies give you a straight answer over the phone? Call Gillece!

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Very happy with their service and response time. Snaking service was good and grat bargain for 99 bucks. Will us them again when needed.

4
★★★★☆

Very happy with their service and response time. Snaking service was good and grat bargain for 99 bucks. Will us them again when needed.

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Wow! Your never sure what to expect when you try out a new company. My York furnace stopped working overnight last night, and the guy that I have been using for service for the last 5 years or so went out of business. I did a google search for York and went on the main York website. Gillece was the first one listed so I called around 6:30 this morning. They were very professional taking the call and promised a morning appointment. The service tech arrived around 8:30 and gave me the bad news - 20 yr old furnace should be replaced. I agreed - I already knew it was time but was hoping to make it till next year. I signed for a new 98% efficient furnace this morning and here it is 5 PM and they just finished. The installers were very professional and skilled and I have heat again. As soon as they left, I got a follow up call from the office to make sure that they had done a good job. What a quality company. I am pleasantly surprised and I now have a good company that I know I can count on.

5
★★★★★

Wow! Your never sure what to expect when you try out a new company. My York furnace stopped working overnight last night, and the guy that I have been using for service for the last 5 years or so went out of business. I did a google search for York and went on the main York website. Gillece was the first one listed so I called around 6:30 this morning. They were very professional taking the call and promised a morning appointment. The service tech arrived around 8:30 and gave me the bad news - 20 yr old furnace should be replaced. I agreed - I already knew it was time but was hoping to make it till next year. I signed for a new 98% efficient furnace this morning and here it is 5 PM and they just finished. The installers were very professional and skilled and I have heat again. As soon as they left, I got a follow up call from the office to make sure that they had done a good job. What a quality company. I am pleasantly surprised and I now have a good company that I know I can count on.

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Gillece is great. We discovered water damage on our ceiling on Friday night. I called and they sent someone over the next day - Saturday. The plumber was courteous and knowledgeable. He pulled the upstairs toilet, fixed the wax seal and then offered to cut a small hole in our ceiling so we could see the extent of the damage. It ended up being no big deal. I was so relieved. He was even super nice to the kids who were thrilled to see him in action. I'd use them again in a heartbeat. I'd give them 5 stars but they were a tad on the spendy side. I think we got what we paid for so no real complaint there.

4
★★★★☆

Gillece is great. We discovered water damage on our ceiling on Friday night. I called and they sent someone over the next day - Saturday. The plumber was courteous and knowledgeable. He pulled the upstairs toilet, fixed the wax seal and then offered to cut a small hole in our ceiling so we could see the extent of the damage. It ended up being no big deal. I was so relieved. He was even super nice to the kids who were thrilled to see him in action. I'd use them again in a heartbeat. I'd give them 5 stars but they were a tad on the spendy side. I think we got what we paid for so no real complaint there.

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Yes they were prompt. Yes they were clean. Yes I was given a quote before the job began. Thought that the price quoted for the work was a little high, but I guess everything is getting more expensive these days. ($220 for igniter and tune-up) Overall a good experience.

4
★★★★☆

Yes they were prompt. Yes they were clean. Yes I was given a quote before the job began. Thought that the price quoted for the work was a little high, but I guess everything is getting more expensive these days. ($220 for igniter and tune-up) Overall a good experience.

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I have been a customer of Gillece Plumbing for the past two years. I am very impressed with their customer service, technical knowledge, and expedient service. The technicians that have come out to my home are courteous, and have always explained what their service entails in full easy to comprehend detail. I will continue to call upon Gillece for all of my plumbing, heating, and air conditioning needs.

5
★★★★★

I have been a customer of Gillece Plumbing for the past two years. I am very impressed with their customer service, technical knowledge, and expedient service. The technicians that have come out to my home are courteous, and have always explained what their service entails in full easy to comprehend detail. I will continue to call upon Gillece for all of my plumbing, heating, and air conditioning needs.

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We had a sewer line problem. The plumber was helpful and quickly handled the job for a great price. He also was helpful in a general question on my boiler and was not just trying to charge me more for things we did not need.??

2
★★★★★

We had a sewer line problem. The plumber was helpful and quickly handled the job for a great price. He also was helpful in a general question on my boiler and was not just trying to charge me more for things we did not need.??

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Great experience with this company. Good service and reasonable. Called Gillece last Friday to come check our air conditioner. We tried to start our central air for the first time this year and it didn??t work. Glad we got this done early, now we are good for the year!

2
★★★★★

Great experience with this company. Good service and reasonable. Called Gillece last Friday to come check our air conditioner. We tried to start our central air for the first time this year and it didn??t work. Glad we got this done early, now we are good for the year!

Pros: great service

Cons: none

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Why do all of their many negative ads read like they were written by real people, but the positive ads sound like they are expertly written to include details about their latest special and a nice story about emergency service or treating seniors well? I highly doubt that these are real reviews based on how many bad reviews are out there on other sites and complaints to the BBB against them. They tried to rip me off for thousands, buyer beware and do more research!

0
★☆☆☆☆

Why do all of their many negative ads read like they were written by real people, but the positive ads sound like they are expertly written to include details about their latest special and a nice story about emergency service or treating seniors well? I highly doubt that these are real reviews based on how many bad reviews are out there on other sites and complaints to the BBB against them. They tried to rip me off for thousands, buyer beware and do more research!

Pros: Creative marketing sucks you in

Cons: Rip offs, high prices, scams, threats

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I had a very serious problem with my furnace. My carbon monoxide detector was going off in the middle of the night last Tuesday night. I immedoiately called 911 and the fire department was out in within ten minutes (Thank you South Baldwin VFD). The fire department was able to determine that the problem was with my furnace and they shut it off. I was relieved to know that my home was now safe, but now I needed to get my furnace repaired before I could have heat in my home. I called the company that had performed a tune-up on the furnace last spring and explained to them what had happened. They were very eager to send out a salesman rather than someone to fix the furnace. After sitting through the sales pitch and throwing them out, I decided to get a second opinion. After reading great reviews of Gillece on Google and City Search, I decided to give them a try. John H. from Gillece was so sincere and honest and truly wanted to solve my problem for me for the least amount of out of pocket for me. His honest diagnosis of the problem which turned out to be correct saved me thousands of dollars that the other company almost had me convinced that I needed to spend. Thank you to Gillece and John H for being honest and not trying to take advantage of a scared single mother. When I do finally need to replace my furnace, I will choose Gillece for the work and request John for any work that I need in the future.

2
★★★★★

I had a very serious problem with my furnace. My carbon monoxide detector was going off in the middle of the night last Tuesday night. I immedoiately called 911 and the fire department was out in within ten minutes (Thank you South Baldwin VFD). The fire department was able to determine that the problem was with my furnace and they shut it off. I was relieved to know that my home was now safe, but now I needed to get my furnace repaired before I could have heat in my home. I called the company that had performed a tune-up on the furnace last spring and explained to them what had happened. They were very eager to send out a salesman rather than someone to fix the furnace. After sitting through the sales pitch and throwing them out, I decided to get a second opinion. After reading great reviews of Gillece on Google and City Search, I decided to give them a try. John H. from Gillece was so sincere and honest and truly wanted to solve my problem for me for the least amount of out of pocket for me. His honest diagnosis of the problem which turned out to be correct saved me thousands of dollars that the other company almost had me convinced that I needed to spend. Thank you to Gillece and John H for being honest and not trying to take advantage of a scared single mother. When I do finally need to replace my furnace, I will choose Gillece for the work and request John for any work that I need in the future.

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This winter has been very trying, but thanks to Gillece, we are safe and warm. Our power went out last Friday with the big snow. We were without power until Monday, and when the power did come back on, the furnace crapped out!!! After days without heat or electricity it was very disappointing to still have no furnace. Gillece to the rescue!! Called for service at 8 PM requesting service. Techncian John showed up around 10:30 and rescued us. I didn't realize until after he had the heat back on that his truck was parked on the next street behind our house, about a 1/4 of a mile away. I would like to highly recommend this company and the heroic efforts of their employees like John that went above and beyond to help us in our time of need. I am a customer for life!!

2
★★★★★

This winter has been very trying, but thanks to Gillece, we are safe and warm. Our power went out last Friday with the big snow. We were without power until Monday, and when the power did come back on, the furnace crapped out!!! After days without heat or electricity it was very disappointing to still have no furnace. Gillece to the rescue!! Called for service at 8 PM requesting service. Techncian John showed up around 10:30 and rescued us. I didn't realize until after he had the heat back on that his truck was parked on the next street behind our house, about a 1/4 of a mile away. I would like to highly recommend this company and the heroic efforts of their employees like John that went above and beyond to help us in our time of need. I am a customer for life!!

Pros: Dedicated Employees

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Dont use these guys unless you want to get ripped off on price. Excessive charging for simple repairs.

0
★☆☆☆☆

Dont use these guys unless you want to get ripped off on price. Excessive charging for simple repairs.

Pros: none

Cons: excessive pricing

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Called Gillece after horrible backup this morning when our sump-pump stopped working due to all of the rain yesterday. They set me up for a morning appointment in a four hour window. I waited until 11:00 and then they called and saifd they were running behind and could I reschedule or wait it out a little longer. I agreed to wait and by 1:00 they had a very friendly young man arrive and go straight to work. Very efficient and cleared up the problem in no time. Turns out the pump was just clogged and after he jiggled the pipe coming out of the pit the pump kicked on and immediately began pumping out the basement.. He wasn't even going to charge the $99 fee because he said that he didn't have to use his machine, but I paid him anyhow (And now I know what to do the next time this happens). Only gave them four stars because they didn't show up on time but were still ther the same day according to their guarantee.

2
★★★★☆

Called Gillece after horrible backup this morning when our sump-pump stopped working due to all of the rain yesterday. They set me up for a morning appointment in a four hour window. I waited until 11:00 and then they called and saifd they were running behind and could I reschedule or wait it out a little longer. I agreed to wait and by 1:00 they had a very friendly young man arrive and go straight to work. Very efficient and cleared up the problem in no time. Turns out the pump was just clogged and after he jiggled the pipe coming out of the pit the pump kicked on and immediately began pumping out the basement.. He wasn't even going to charge the $99 fee because he said that he didn't have to use his machine, but I paid him anyhow (And now I know what to do the next time this happens). Only gave them four stars because they didn't show up on time but were still ther the same day according to their guarantee.

Pros: Very reasonable - friendly employees

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I hired Sears to install my washer/dryer and their employees seem to have done something incorrectly because shortly afterwards, the Kohler body spray faucets in my shower started malfunctioning.

I called at least 4 plumbers in the phone book until I gave up and took my search online. I called several plumbers listed there too and nobody even knew what I was talking about until I called Gillece.

The guy they sent out has got to be one of the most knowledgeable plumbers I've ever met. Not only did he pinpoint the exact problem as soon as he saw my faucets, he was professional enough to get the job done the same day, and without much ado, and for very little money.

2
★★★★★

I hired Sears to install my washer/dryer and their employees seem to have done something incorrectly because shortly afterwards, the Kohler body spray faucets in my shower started malfunctioning.

I called at least 4 plumbers in the phone book until I gave up and took my search online. I called several plumbers listed there too and nobody even knew what I was talking about until I called Gillece.

The guy they sent out has got to be one of the most knowledgeable plumbers I've ever met. Not only did he pinpoint the exact problem as soon as he saw my faucets, he was professional enough to get the job done the same day, and without much ado, and for very little money.

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We have done business with many other heating and air conditioning companies over the years and were never really quite happy until we contacted Gillece plumbing and heating. They are always very prompt, friendly and extremely professional and their techs are absolutley the best in the business. Our favorite tech is Albert, he is very smart and always finds the problem and makes it right the first time. My advice is to forget the rest and call the best! Gillece plumbing and heating.??

2
★★★★★

We have done business with many other heating and air conditioning companies over the years and were never really quite happy until we contacted Gillece plumbing and heating. They are always very prompt, friendly and extremely professional and their techs are absolutley the best in the business. Our favorite tech is Albert, he is very smart and always finds the problem and makes it right the first time. My advice is to forget the rest and call the best! Gillece plumbing and heating.??

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Gillece sent man out to diagnose problem for mobile home on 6-29-09. Clogged outside drain was found. Estimate given to my 83 year old mother was $8000.00.
1. Drain is on rental property and not owner's responsibility.
2. Job was done days later for cost of $1500.00.
Is this a trustworthy company?
Estimate cost was refunded only after numerous calls, including to local representative.
Extensive advertising does not mean quality service!

0
★☆☆☆☆

Gillece sent man out to diagnose problem for mobile home on 6-29-09. Clogged outside drain was found. Estimate given to my 83 year old mother was $8000.00.
1. Drain is on rental property and not owner's responsibility.
2. Job was done days later for cost of $1500.00.
Is this a trustworthy company?
Estimate cost was refunded only after numerous calls, including to local representative.
Extensive advertising does not mean quality service!

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I called Gillece on a Sunday afternoon. It was my daughter??s 7th B-Day and our whole house was stopped up and the main bathroom was overflowing. I was in a panic with a whole house full of moms and kids. I called at least 10 other companies with no answer or answering services taking messages. One of the moms suggested that I ??Call Gillece? and to my surprise, the office was staffed just like it was a regular weekday. The dispatcher assured me he would have a plumber out within an hour. Steve from Gillece showed up at our door within 30 minutes and gave us what he called ??temporary relief? but what I call savior. Only charged $99 for the service. First thing Monday morning, they came back and hooked us up with a permanent fix for the problem. Will definitely call again if we have problems and recommend highly.

2
★★★★★

I called Gillece on a Sunday afternoon. It was my daughter??s 7th B-Day and our whole house was stopped up and the main bathroom was overflowing. I was in a panic with a whole house full of moms and kids. I called at least 10 other companies with no answer or answering services taking messages. One of the moms suggested that I ??Call Gillece? and to my surprise, the office was staffed just like it was a regular weekday. The dispatcher assured me he would have a plumber out within an hour. Steve from Gillece showed up at our door within 30 minutes and gave us what he called ??temporary relief? but what I call savior. Only charged $99 for the service. First thing Monday morning, they came back and hooked us up with a permanent fix for the problem. Will definitely call again if we have problems and recommend highly.

Pros: Fast response and cheap

Cons: None

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Gillece lived up to their same day or free guarantee. We had another contractor remove 5 of our radiators over the summer to do some remodeling with new baseboards, flooring, etc. When it came time for them to reinstall them, they said that they didn't do that kind of work, and that the boiler would need to be bled and that we should call a plumber to reinstall them. We put it off all summer, and when it started to get cold over the last week, we decided to call Gillece to get the radiators reinstalled. The bad news was that they called us two times to reschedule us because they were busy and they said that they had a couple guys out with the flu. The good news is that when they finally came out to do the work, THEY DID IT FOR FREE! Absolutely zero dollars out of my pocket. They were professional in performing the work, and did the work with the same care that I would have expected if I were paying full price for the work. Everything is working great and I will highly recommend Gillece for their outstanding service and great guarantee.
Nice to know that it is not just an advertising gimmick, its for real.

2
★★★★★

Gillece lived up to their same day or free guarantee. We had another contractor remove 5 of our radiators over the summer to do some remodeling with new baseboards, flooring, etc. When it came time for them to reinstall them, they said that they didn't do that kind of work, and that the boiler would need to be bled and that we should call a plumber to reinstall them. We put it off all summer, and when it started to get cold over the last week, we decided to call Gillece to get the radiators reinstalled. The bad news was that they called us two times to reschedule us because they were busy and they said that they had a couple guys out with the flu. The good news is that when they finally came out to do the work, THEY DID IT FOR FREE! Absolutely zero dollars out of my pocket. They were professional in performing the work, and did the work with the same care that I would have expected if I were paying full price for the work. Everything is working great and I will highly recommend Gillece for their outstanding service and great guarantee.
Nice to know that it is not just an advertising gimmick, its for real.

Pros: Free work on my boiler and radiators!!

Cons: Rescheduled two times

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Great customer service, very funny guys, easy to work with.... They told me the exact problem and showed me what to do and what not to do. *Note to self: Never use Drain-O. It's bad for the drains....eats away at everything, INCLUDING the pipes, leading to larger problems and ultimately more money.*

Why didn't I give them 5 stars, you ask? Well, this is the first time I've had to call a plumber, so I don't know what constitutes as a 5-star rating. Plus, they left a little mess for me to clean up. Nothing a bath towel or a Sham-WOW couldn't do though!

2
★★★★☆

Great customer service, very funny guys, easy to work with.... They told me the exact problem and showed me what to do and what not to do. *Note to self: Never use Drain-O. It's bad for the drains....eats away at everything, INCLUDING the pipes, leading to larger problems and ultimately more money.*

Why didn't I give them 5 stars, you ask? Well, this is the first time I've had to call a plumber, so I don't know what constitutes as a 5-star rating. Plus, they left a little mess for me to clean up. Nothing a bath towel or a Sham-WOW couldn't do though!

Pros: Great customer service - right on time

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I was called at work by my mother telling me that she had a plumber at her home telling her that she needed a new water heater. My mother and father are in their eighties and have been making some very "questionable" financial decisions recently. I was very relieved (and quite frankly stunned) that they called me to tell me that they were considering buying a lifetime warranted water heater from Gillece and that the plumber in their home actually suggested that they call me to make sure that they were making a good decision. Needless to say, they did not need a lifetime warranty on anything, but I was very impressed with the fact that the plumber recognized that my Mom and Dad were not at their best when it came to financial decisions and suggested to them that they include me in the decision. Thankfully I was given the opportunity to review the different options for water heater replacement and make a decision to just choose the lowest warranty option since we are planning to move Mom and Dad in with us. I don't beleive all of the negative reviews that are posted on this review website. They must be being posted by either a jealous competitor or a disgruntled employee, because my experience with this company has been completely the opposite. Gillece was not cheap, but I wouldn't trust anyone else to deal with my vulnerable elderly parents and I will highly recommend them to anyone that asks.

2
★★★★★

I was called at work by my mother telling me that she had a plumber at her home telling her that she needed a new water heater. My mother and father are in their eighties and have been making some very "questionable" financial decisions recently. I was very relieved (and quite frankly stunned) that they called me to tell me that they were considering buying a lifetime warranted water heater from Gillece and that the plumber in their home actually suggested that they call me to make sure that they were making a good decision. Needless to say, they did not need a lifetime warranty on anything, but I was very impressed with the fact that the plumber recognized that my Mom and Dad were not at their best when it came to financial decisions and suggested to them that they include me in the decision. Thankfully I was given the opportunity to review the different options for water heater replacement and make a decision to just choose the lowest warranty option since we are planning to move Mom and Dad in with us. I don't beleive all of the negative reviews that are posted on this review website. They must be being posted by either a jealous competitor or a disgruntled employee, because my experience with this company has been completely the opposite. Gillece was not cheap, but I wouldn't trust anyone else to deal with my vulnerable elderly parents and I will highly recommend them to anyone that asks.

Pros: Honest and caring company

Cons: A bit expensive but worth it

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I had some plumbing problems that were easily diagnosed and fixed on the first call. Technician looked at all my plumbing and gave me a time table for bringing up my 50 year old home up to speed. There was no pressure, just helpful advice. I plan on using them gain for furnace service.

2
★★★★★

I had some plumbing problems that were easily diagnosed and fixed on the first call. Technician looked at all my plumbing and gave me a time table for bringing up my 50 year old home up to speed. There was no pressure, just helpful advice. I plan on using them gain for furnace service.

Pros: Service men polite, knowledgeable and on time

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Needed more than just an average plumber for a very difficult problem. Had six different plumbers out to my house over the last two years. Gillece was the first to send a true expert out that solved my problem with noises in the walls when I ran the water. I wish I had all the money back that I spent with all the other plumbers. Over a month ago and problem is finally solved.

2
★★★★★

Needed more than just an average plumber for a very difficult problem. Had six different plumbers out to my house over the last two years. Gillece was the first to send a true expert out that solved my problem with noises in the walls when I ran the water. I wish I had all the money back that I spent with all the other plumbers. Over a month ago and problem is finally solved.

Pros: Expert Problem Solvers

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I am so impressed with this company. Called on Friday night around 11 pm with a problem with my air conditioner. Told answering service what was wrong and within ten minutes I was called back by the repairman. I told him that I could wait until the morning so that I didn't have to pay the extra after hours fee but I wanted to be first on the list in the morning. Sure enough - 7:05 the next morning I got a call from their dispatcher that the technician was on his way and would be there within a half hour. I did spend a little over $500 for the service but I feel confident that the problem is solved.

2
★★★★★

I am so impressed with this company. Called on Friday night around 11 pm with a problem with my air conditioner. Told answering service what was wrong and within ten minutes I was called back by the repairman. I told him that I could wait until the morning so that I didn't have to pay the extra after hours fee but I wanted to be first on the list in the morning. Sure enough - 7:05 the next morning I got a call from their dispatcher that the technician was on his way and would be there within a half hour. I did spend a little over $500 for the service but I feel confident that the problem is solved.

Pros: Professionalism

Cons: None

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My 10 year old furnace and air conditioner needed to have its annual checkup performed. We have been calling the same man that installed the furnace for regular maintenance every year faithfully. He regretfully informed me this year that due to the tough economy, he had to close his business. He recommended that I call Gillece because they were the only company in town that he knew would deliver the same quality of service that he had always provided. I saw there TV ad saying that they would do the tuneup for 19.95 plus a food donation and took them up on it. I was amazed at their prompt service - the truck pulled up in front of my house at 7:57 for an 8 AM appointment. Just being on time doesn't mean that much if the person that shows up doesn't know what he is doing, but the service technician that showed up was so knowledgeable, helpful, friendly and honest that I signed up for a multiple year service agreement on my furnace and AC. After watching the steps that Gillece went through to make sure they were checking out the furnace and air conditioner thoroughly, it wasn't hard to come to the conclusion that the gentleman that we had been using to perform the maintenance on our furnace had not done an adequate job, as much as we liked him as a person. I am confident in the operation of my furnace and AC now and will call Gillece again next year and every year. BTW the entire cost of a furnace and air conditioner tuneup was only $40 plus a food donation...Awesome!!

2
★★★★★

My 10 year old furnace and air conditioner needed to have its annual checkup performed. We have been calling the same man that installed the furnace for regular maintenance every year faithfully. He regretfully informed me this year that due to the tough economy, he had to close his business. He recommended that I call Gillece because they were the only company in town that he knew would deliver the same quality of service that he had always provided. I saw there TV ad saying that they would do the tuneup for 19.95 plus a food donation and took them up on it. I was amazed at their prompt service - the truck pulled up in front of my house at 7:57 for an 8 AM appointment. Just being on time doesn't mean that much if the person that shows up doesn't know what he is doing, but the service technician that showed up was so knowledgeable, helpful, friendly and honest that I signed up for a multiple year service agreement on my furnace and AC. After watching the steps that Gillece went through to make sure they were checking out the furnace and air conditioner thoroughly, it wasn't hard to come to the conclusion that the gentleman that we had been using to perform the maintenance on our furnace had not done an adequate job, as much as we liked him as a person. I am confident in the operation of my furnace and AC now and will call Gillece again next year and every year. BTW the entire cost of a furnace and air conditioner tuneup was only $40 plus a food donation...Awesome!!

Pros: Ultimate Professionals - Courteous, Prompt, Expert....

.

My 10 year old furnace and air conditioner needed to have its annual checkup performed. We have been calling the same man that installed the furnace for regular maintenance every year faithfully. He regretfully informed me this year that due to the tough economy, he had to close his business. He recommended that I call Gillece because they were the only company in town that he knew would deliver the same quality of service that he had always provided. I saw there TV ad saying that they would do the tuneup for 19.95 plus a food donation and took them up on it. I was amazed at their prompt service - the truck pulled up in front of my house at 7:57 for an 8 AM appointment. Just being on time doesn't mean that much if the person that shows up doesn't know what he is doing, but the service technician that showed up was so knowledgeable, helpful, friendly and honest that I signed up for a multiple year service agreement on my furnace and AC. After watching the steps that Gillece went through to make sure they were checking out the furnace and air conditioner thoroughly, it wasn't hard to come to the conclusion that the gentleman that we had been using to perform the maintenance on our furnace had not done an adequate job, as much as we liked him as a person. I am confident in the operation of my furnace and AC now and will call Gillece again next year and every year. BTW the entire cost of a furnace and air conditioner tuneup was only $40 plus a food donation...Awesome!!

2
★★★★★

My 10 year old furnace and air conditioner needed to have its annual checkup performed. We have been calling the same man that installed the furnace for regular maintenance every year faithfully. He regretfully informed me this year that due to the tough economy, he had to close his business. He recommended that I call Gillece because they were the only company in town that he knew would deliver the same quality of service that he had always provided. I saw there TV ad saying that they would do the tuneup for 19.95 plus a food donation and took them up on it. I was amazed at their prompt service - the truck pulled up in front of my house at 7:57 for an 8 AM appointment. Just being on time doesn't mean that much if the person that shows up doesn't know what he is doing, but the service technician that showed up was so knowledgeable, helpful, friendly and honest that I signed up for a multiple year service agreement on my furnace and AC. After watching the steps that Gillece went through to make sure they were checking out the furnace and air conditioner thoroughly, it wasn't hard to come to the conclusion that the gentleman that we had been using to perform the maintenance on our furnace had not done an adequate job, as much as we liked him as a person. I am confident in the operation of my furnace and AC now and will call Gillece again next year and every year. BTW the entire cost of a furnace and air conditioner tuneup was only $40 plus a food donation...Awesome!!

Pros: Ultimate Professionals - Courteous, Prompt, Expert....

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Call for weekend availability. Priority service calls only.



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