Super Trans

★★☆☆☆
  • 8312 State Rd. unit 13

    Philadelphia, PA 19136

    Map & Directions
  • 215-333-1441

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2.0 3
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This is the worst shuttle I have ever taken. I was leaving from Philadelphia to JFK international airport. I left my house at 2:00 PM. I made it to the airport at 7:45 PM. Can you imagine it? Almost 6 hours on the road. The year before I went with my sister, and it took me about 2 hours. On top of being late, I missed my flight. I had to pay $800 to catch another plane that departures 3 days later. Then, I had to call them to pick me back up and take me home. I was going crazy by that time. I wanted to fight so badly, but I sat all the way in the back to stay relaxed. Finally, I made it home 12:30 AM the next day, and guess what? The driver didn't take my luggage out. I was like, "Are you going to take it out?" He didn't answer. So, I picked myself up, took out the luggage, and went inside. If you don't want to go through this process, you should not take this piece of crap called "Super Trans". Worst service in the world.

1
★☆☆☆☆

This is the worst shuttle I have ever taken. I was leaving from Philadelphia to JFK international airport. I left my house at 2:00 PM. I made it to the airport at 7:45 PM. Can you imagine it? Almost 6 hours on the road. The year before I went with my sister, and it took me about 2 hours. On top of being late, I missed my flight. I had to pay $800 to catch another plane that departures 3 days later. Then, I had to call them to pick me back up and take me home. I was going crazy by that time. I wanted to fight so badly, but I sat all the way in the back to stay relaxed. Finally, I made it home 12:30 AM the next day, and guess what? The driver didn't take my luggage out. I was like, "Are you going to take it out?" He didn't answer. So, I picked myself up, took out the luggage, and went inside. If you don't want to go through this process, you should not take this piece of crap called "Super Trans". Worst service in the world.

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We rented a 14 passenger van/bus for my sister's surprise 30th birthday party. Our driver "Mike" was on time and was extremely friendly and easy to be around. He gave us no problems with any of the last minute extra stops or about any of the different departure times for different people. The vehicle was very clean, the ride was smooth, and the air worked awesome. The only minor complaint was that every once in awhile the radio would go off for no reason in the back. All in all the service really helped everyone to have an even better time because no one had to worry about driving or parking in the city. Thank you for helping to make my sister's birthday one she'll never forget.

4
★★★★☆

We rented a 14 passenger van/bus for my sister's surprise 30th birthday party. Our driver "Mike" was on time and was extremely friendly and easy to be around. He gave us no problems with any of the last minute extra stops or about any of the different departure times for different people. The vehicle was very clean, the ride was smooth, and the air worked awesome. The only minor complaint was that every once in awhile the radio would go off for no reason in the back. All in all the service really helped everyone to have an even better time because no one had to worry about driving or parking in the city. Thank you for helping to make my sister's birthday one she'll never forget.

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Don't use Super Trans unless you feel like waiting THREE hours at JFK for the shuttle to pick you up! The trip to JFK from Philadelphia was long - many stops - but bearable, and the driver told me to call after clearing customs on the way home and they would pick me up within 1/2 hour - 1 hour at most. My wife called the day before to confirm and they told her the same thing. However, when I called at 12:45--after a 20 hour flight from Johannesburg--they told me they couldn't pick me up until 4:00 p.m.!!!! I wasn't prepared to wait 3 hours to begin the ride home, so I ended up paying $250 to take a private cab. They weren't even apologetic, and had an unconcerned take it or leave it attitude: although we called to complain and left our number, for example, they didn't even bother to call back. If they weren't going to be able to pick me up until THREE hours after my arrival, why couldn't they just have told my wife that the day before; she certainly would have driven to JFK if she'd known I would have to wait so long or pay $250 to get home!!! They don't care about customer service at all - avoid this company unless you enjoy dealing with a company that doesn't care about its customers and will leave you stranded for 3 hours at the airport...

1
★☆☆☆☆

Don't use Super Trans unless you feel like waiting THREE hours at JFK for the shuttle to pick you up! The trip to JFK from Philadelphia was long - many stops - but bearable, and the driver told me to call after clearing customs on the way home and they would pick me up within 1/2 hour - 1 hour at most. My wife called the day before to confirm and they told her the same thing. However, when I called at 12:45--after a 20 hour flight from Johannesburg--they told me they couldn't pick me up until 4:00 p.m.!!!! I wasn't prepared to wait 3 hours to begin the ride home, so I ended up paying $250 to take a private cab. They weren't even apologetic, and had an unconcerned take it or leave it attitude: although we called to complain and left our number, for example, they didn't even bother to call back. If they weren't going to be able to pick me up until THREE hours after my arrival, why couldn't they just have told my wife that the day before; she certainly would have driven to JFK if she'd known I would have to wait so long or pay $250 to get home!!! They don't care about customer service at all - avoid this company unless you enjoy dealing with a company that doesn't care about its customers and will leave you stranded for 3 hours at the airport...

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