West Philadelphia Locksmith Co.

★★★★☆
  • 31 S 42nd St

    Philadelphia, PA 19146

    Map & Directions
  • 215-386-2929

About West Philadelphia Locksmith Co.

Hours
Mon-Fri 8:30am-5pm ; Sat 9am-3pm ; Sun Closed

Home & Garden

Home & Garden
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They were fast and cheap, but one of the two keys I had copied didn't work right, and then the guy told me that they could not stamp my keys because they didn't have the equipment (I needed numbers stamped onto my keys). I came back the next day to get the second key fixed, and asked about the stamps again, because on the original set was stamped "West Philadelphia Locksmith". He then admitted to having that stamp, but said the number stamps were out with the trucks. With a lot more pressing for answers he finally said that their guys had them out in the trucks and if I wanted my keys stamped I would have to come in at 8:30am before the number stamp set had been taken out.

Why couldn't he have just told me that in the first place? He was a miserable grouch and I hope I never have to go back there.

1
★★☆☆☆

They were fast and cheap, but one of the two keys I had copied didn't work right, and then the guy told me that they could not stamp my keys because they didn't have the equipment (I needed numbers stamped onto my keys). I came back the next day to get the second key fixed, and asked about the stamps again, because on the original set was stamped "West Philadelphia Locksmith". He then admitted to having that stamp, but said the number stamps were out with the trucks. With a lot more pressing for answers he finally said that their guys had them out in the trucks and if I wanted my keys stamped I would have to come in at 8:30am before the number stamp set had been taken out.

Why couldn't he have just told me that in the first place? He was a miserable grouch and I hope I never have to go back there.

Pros: fast, cheap service

Cons: horrible customer service, lying

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I called some other outfit, Philadelphia locksmiths 24/7, by mistake. They wanted to charge me $423. Then $263 with a discount and so on. They said the lock could not be repaired.
The West Philly locksmith came, sat down and took apart the lock. He found the problem, a small part. He cleaned the lock and said he needed to go to the office for the part and will rebuild it there. As promised, I got a call an hour later. Another competent locksmith arrived. He installed it in minutes. The West Philadelphia Locksmith Co. is the best locksmith service. They are very competent, sociable and will give you the true facts. In addition, the price is right. The other ripoff service wanted to charge me $423. West Philly locksmith charge $80. That's good business.

2
★★★★★

I called some other outfit, Philadelphia locksmiths 24/7, by mistake. They wanted to charge me $423. Then $263 with a discount and so on. They said the lock could not be repaired.
The West Philly locksmith came, sat down and took apart the lock. He found the problem, a small part. He cleaned the lock and said he needed to go to the office for the part and will rebuild it there. As promised, I got a call an hour later. Another competent locksmith arrived. He installed it in minutes. The West Philadelphia Locksmith Co. is the best locksmith service. They are very competent, sociable and will give you the true facts. In addition, the price is right. The other ripoff service wanted to charge me $423. West Philly locksmith charge $80. That's good business.

Pros: The locksmiths are very knowledgeable, competent.

Cons: none

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