Polished Salon, Spa & Wellness

★★★★☆
  • 1200 Market St 14

    Lemoyne, PA 17043

    Map & Directions
  • 717-975-9036

About Polished Salon, Spa & Wellness

Hours
Mon-Tue 9am-8pm, Fri 9am-8pm, Wed 10am-9pm, Thu 10am-8pm, Sat 9am-5pm
4.0 5
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the staff is rude. my first time there with my mother and we spent $250 for mani pedis, cut and color. i asked the nail tech to put a "bling" on each big toe (not a HUGE request) I received a snappish reply that she didn't have time for that. WTF? That's how you treat a first time client who's springing for $250 in treatments? Weird because after doing my toes she did it anyway but by then i was already ticked off. Other clients getting pedis received exfoliation on the feet...i got some lotion rubbed on (I felt ripped off). My mom got the cut and color but it wasn't even CLOSE to what she asked for. When checking out the cashier (blond/heavyset) was rude and unpleasant also. Only one person in that whole place in the 3 hours we spent there smiled or made us feel welcomeI would NEVER go back.

2
★★☆☆☆

the staff is rude. my first time there with my mother and we spent $250 for mani pedis, cut and color. i asked the nail tech to put a "bling" on each big toe (not a HUGE request) I received a snappish reply that she didn't have time for that. WTF? That's how you treat a first time client who's springing for $250 in treatments? Weird because after doing my toes she did it anyway but by then i was already ticked off. Other clients getting pedis received exfoliation on the feet...i got some lotion rubbed on (I felt ripped off). My mom got the cut and color but it wasn't even CLOSE to what she asked for. When checking out the cashier (blond/heavyset) was rude and unpleasant also. Only one person in that whole place in the 3 hours we spent there smiled or made us feel welcomeI would NEVER go back.

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Polished does not hit the quality benchmarks of a "spa". Disappointed in appearance and quality of services recieved (massage, mani, pedi and hair). Suggest updated pictures on website. Girl doing massage talked through my 30 min session. The gel cured manicure peeled and lifted by the 3rd day. I was offered a drink 2 times over 5 hours and on the instance in which I accepted, it was served half full in a clear plastic cup. Not sure how this place is getting 3-4 star ratings but in my opinion, the level of service is less than acceptable when compared to the service level and accommodations of my regular day spa. My only positive feedback is that the girl who did my hair did a great job. I emailed my experience feedback to the owner Stacie and she obviously is not concerned because she never bothered to reply. Will not return or recommend.

1
★☆☆☆☆

Polished does not hit the quality benchmarks of a "spa". Disappointed in appearance and quality of services recieved (massage, mani, pedi and hair). Suggest updated pictures on website. Girl doing massage talked through my 30 min session. The gel cured manicure peeled and lifted by the 3rd day. I was offered a drink 2 times over 5 hours and on the instance in which I accepted, it was served half full in a clear plastic cup. Not sure how this place is getting 3-4 star ratings but in my opinion, the level of service is less than acceptable when compared to the service level and accommodations of my regular day spa. My only positive feedback is that the girl who did my hair did a great job. I emailed my experience feedback to the owner Stacie and she obviously is not concerned because she never bothered to reply. Will not return or recommend.

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"I went to Polished for massage services. I was so surprised to see such a clean new location. I was told that they are in the middle of some renovations...it's going to look great when it's done!! I was met with Kristin who did my massage. She was polite and did a fantastic job.

I asked about other services and they also do a wide array of services ranging from scrubs manis/pedis to men services and I was also told a salon will be put in soon! This location has been in for 11 yrs or so and it's a lovely environment. I will definitely visit them again."

Jo

5
★★★★★

"I went to Polished for massage services. I was so surprised to see such a clean new location. I was told that they are in the middle of some renovations...it's going to look great when it's done!! I was met with Kristin who did my massage. She was polite and did a fantastic job.

I asked about other services and they also do a wide array of services ranging from scrubs manis/pedis to men services and I was also told a salon will be put in soon! This location has been in for 11 yrs or so and it's a lovely environment. I will definitely visit them again."

Jo

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"Julia has been sculpting my eye brows for several months & I receive regular compliments on my eye brows. Before beginning my relationship with Julia, my eye brows were being over waxed, did not compliment my face and made me look older.

3
★★★★★

"Julia has been sculpting my eye brows for several months & I receive regular compliments on my eye brows. Before beginning my relationship with Julia, my eye brows were being over waxed, did not compliment my face and made me look older.

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I've been going to Polished Spa for a couple years now and have had only great experiences. Great massages, Tanning Booths and Nail Salon. They recently added hair styling and I get my hair cut their too. two thunbs up!

3
★★★★★

I've been going to Polished Spa for a couple years now and have had only great experiences. Great massages, Tanning Booths and Nail Salon. They recently added hair styling and I get my hair cut their too. two thunbs up!

 

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