Grooming by Charlene Pet Boutique

★★★☆☆
  • 1712 W 8th St

    Erie, PA 16505

    Map & Directions
  • 814-455-0161

About Grooming by Charlene Pet Boutique

Categories
  • Pet Stores
  • Pet Services
  • Pet Grooming
  • Pet Sitting
Hours
M Closed, Tu-Sa 8am-5:30pm, Su Closed
Emails
  • groomingbycharlene@yahoo.com
Year Established
  • 1958
Specialties
  • No Tranquilizing or Caging, Organic & Grain Free Treats
Payment Options
  • Discover
  • Visa
  • Cash
  • MasterCard
  • Check
Services
  • Brushing
  • Comb-Out Grooming
  • Grooming
  • Bathing
  • Eye & Ear Cleaning
  • Nail Clipping

Pets & Animals

Pets & Animals
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Products

Pet Grooming

    Pet Food & Supplies Retail

      3.0 10
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      .

      Horrible. Definitely not familiar with all breeds of dogs and our poor baby was terrified. Waste of our time bringing our family dog there.

      1
      ★☆☆☆☆

      Horrible. Definitely not familiar with all breeds of dogs and our poor baby was terrified. Waste of our time bringing our family dog there.

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      .

      Took my German shepherd here for nails as I had done several times in the past. My dog is bold, friendly and well behaved. They took her into the back and I instantly heard her yelping in pain, followed by an extremely loud stream of shouting expletives. Demanded to know what happened and the receptionist (with the worst poker face ever) lied and said my dog refused to get on the table and she never heard any yelling. When I challenged her about the yelling she backpedaled and said the groomer was screaming at another dog. My big, brave dog came out of there cowering. Appalling service at a place that used to have a good reputation.

      1
      ★☆☆☆☆

      Took my German shepherd here for nails as I had done several times in the past. My dog is bold, friendly and well behaved. They took her into the back and I instantly heard her yelping in pain, followed by an extremely loud stream of shouting expletives. Demanded to know what happened and the receptionist (with the worst poker face ever) lied and said my dog refused to get on the table and she never heard any yelling. When I challenged her about the yelling she backpedaled and said the groomer was screaming at another dog. My big, brave dog came out of there cowering. Appalling service at a place that used to have a good reputation.

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      1 out of 1 people found this review helpful.

      .

      we have taken our dogs to Charlene's for almost 30 years. Until recently we were happy with the care our pet received. It seems that recently the staff is too busy to do the good job we are accustomed to. Also,I have been turned away three times when I brought my dog in for nail clipping when "nails anytime" is the mantra. I have purchased my dogs food and treats there because I believe in supporting local business owners. I was turned away again today and will not be returning. I am buying comparable food elsewhere and have already used another groomed. It was hard to leave but necessary.

      3
      ★★★☆☆

      we have taken our dogs to Charlene's for almost 30 years. Until recently we were happy with the care our pet received. It seems that recently the staff is too busy to do the good job we are accustomed to. Also,I have been turned away three times when I brought my dog in for nail clipping when "nails anytime" is the mantra. I have purchased my dogs food and treats there because I believe in supporting local business owners. I was turned away again today and will not be returning. I am buying comparable food elsewhere and have already used another groomed. It was hard to leave but necessary.

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      .

      We've taken our dogs to Grooming by Charlene for years. Up until recently we were exceptionally happy with their service. Recently however, they have been not treating our dogs as well as they used to. Our Bichon was overly anxious upon going to get groomed the last time. And when I picked him up, he cowered in the car the entire way home. I won't be going back again.

      1
      ★☆☆☆☆

      We've taken our dogs to Grooming by Charlene for years. Up until recently we were exceptionally happy with their service. Recently however, they have been not treating our dogs as well as they used to. Our Bichon was overly anxious upon going to get groomed the last time. And when I picked him up, he cowered in the car the entire way home. I won't be going back again.

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      1 out of 1 people found this review helpful.

      .

      If anyone takes their pets to Charlene's grooming, Don't EVER go there again. They are the rudest people. My dog is very well behaved and has been properly trained. He went there for his first grooming ever and came back petrified and trembles everytime we mention the word bath. The times we went back to Charlene's he shakes uncontrolably and tries to get to the door. We've taken him to other groomers and he's acted perfectly fine. He only acts this way at Charlene's,Today we were in a bind and had to use them as a last resort. It Will Be our last visit there ever. They screamed at him and scolded me in front of other customers that I need Ceasars book. Their staff was rude to me and over charged me today. Last time we paid 9 bucks for the procedures, but today they charged me 20. Highway robbery!! Charlene's grooming on West 8th St. In Erie, PA. DON'T EVER GO THERE!!!!!!!!!!!

      1
      ★☆☆☆☆

      If anyone takes their pets to Charlene's grooming, Don't EVER go there again. They are the rudest people. My dog is very well behaved and has been properly trained. He went there for his first grooming ever and came back petrified and trembles everytime we mention the word bath. The times we went back to Charlene's he shakes uncontrolably and tries to get to the door. We've taken him to other groomers and he's acted perfectly fine. He only acts this way at Charlene's,Today we were in a bind and had to use them as a last resort. It Will Be our last visit there ever. They screamed at him and scolded me in front of other customers that I need Ceasars book. Their staff was rude to me and over charged me today. Last time we paid 9 bucks for the procedures, but today they charged me 20. Highway robbery!! Charlene's grooming on West 8th St. In Erie, PA. DON'T EVER GO THERE!!!!!!!!!!!

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      1 out of 1 people found this review helpful.

      .

      We've been taking our poodles to Charlene's for many years. Charlene and her staff are absolutely fabulous. We've recommended her to many people. We wouldn't dream of taking our precious pets anywhere else.

      5
      ★★★★★

      We've been taking our poodles to Charlene's for many years. Charlene and her staff are absolutely fabulous. We've recommended her to many people. We wouldn't dream of taking our precious pets anywhere else.

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      .

      I have taken my dogs to Charlene's for over 30 years and I wouldn't be such a devoted customer if they did not treat my dogs as their own. Char and her staff have a way with animals no one else does.

      5
      ★★★★★

      I have taken my dogs to Charlene's for over 30 years and I wouldn't be such a devoted customer if they did not treat my dogs as their own. Char and her staff have a way with animals no one else does.

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      .

      Grooming By Charlene is awesome. The staff is friendly and experienced, and always take the time to help you and answer questions if you have any. Their grooming is extremely high-quality and professional, and worth the price in comparison to the bigger chains, where you trade off a few dollars for less personal service and much lower quality work.

      The store area is a pleasant place to shop, with such a huge and diverse selection, you could spend an hour just browsing around and finding things you didn't know you even wanted until you saw them. One time I couldn't find a specific item I wanted, and they took the time to order it for me.

      They've been in business for over 40 years, and it's not hard to understand why. I do have to agree with one of the other reviewers and recommend that you book appointments well in advance. They're in high demand, for good reason.

      5
      ★★★★★

      Grooming By Charlene is awesome. The staff is friendly and experienced, and always take the time to help you and answer questions if you have any. Their grooming is extremely high-quality and professional, and worth the price in comparison to the bigger chains, where you trade off a few dollars for less personal service and much lower quality work.

      The store area is a pleasant place to shop, with such a huge and diverse selection, you could spend an hour just browsing around and finding things you didn't know you even wanted until you saw them. One time I couldn't find a specific item I wanted, and they took the time to order it for me.

      They've been in business for over 40 years, and it's not hard to understand why. I do have to agree with one of the other reviewers and recommend that you book appointments well in advance. They're in high demand, for good reason.

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      .

      I have been taking my dogs to Charlene's now for 30 years. I have never been disappointed yet. Charlene has always been extremely knowledgeable about dogs (and cats) and stays updated in the pet care industry. The new location is so much easier to get into, especially now that she has her own parking lot. (the neighborhood is much nicer too). Now that there is a new building, the showroom is much bigger and easier to shop in. Her supplies are well stocked now with all sorts of new things that are fun to look at. My dog loves going there and jumps at the door to get in the back with the groomers. Charlene has often guided me about how to care for my pet at home and with diet as well. She has fixed many minor health problems with my dogs that I was able to do at home, instead of another vet bill. Her food and treat selection is great and the prices are reasonable. She seems quite booked with appointments, so I have learned to make my appointment in advance... and it is worth the wait. We couldn't exist without Charlene and her staff.

      5
      ★★★★★

      I have been taking my dogs to Charlene's now for 30 years. I have never been disappointed yet. Charlene has always been extremely knowledgeable about dogs (and cats) and stays updated in the pet care industry. The new location is so much easier to get into, especially now that she has her own parking lot. (the neighborhood is much nicer too). Now that there is a new building, the showroom is much bigger and easier to shop in. Her supplies are well stocked now with all sorts of new things that are fun to look at. My dog loves going there and jumps at the door to get in the back with the groomers. Charlene has often guided me about how to care for my pet at home and with diet as well. She has fixed many minor health problems with my dogs that I was able to do at home, instead of another vet bill. Her food and treat selection is great and the prices are reasonable. She seems quite booked with appointments, so I have learned to make my appointment in advance... and it is worth the wait. We couldn't exist without Charlene and her staff.

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      1 out of 1 people found this review helpful.

      .

      I like Charlene's salon. They do a nice job on the dogs. My few problems with the shop include the location. It's downtown and the parking is horrible. Also, when you walk in, there is a distinct 'dog' smell that is everywhere. It's a lot to handle if you have a sensitive nose. And perhaps the worst thing I can say is that when choosing to buy a bag of dog treats, I noticed that one particular brand of treats was expired by about one full year! So if you plan on buying any food or treats, carefully check the expiration date.

      3
      ★★★☆☆

      I like Charlene's salon. They do a nice job on the dogs. My few problems with the shop include the location. It's downtown and the parking is horrible. Also, when you walk in, there is a distinct 'dog' smell that is everywhere. It's a lot to handle if you have a sensitive nose. And perhaps the worst thing I can say is that when choosing to buy a bag of dog treats, I noticed that one particular brand of treats was expired by about one full year! So if you plan on buying any food or treats, carefully check the expiration date.

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      0 out of 2 people found this review helpful.

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