Redding Plumbing & Heating

★★★★☆

About Redding Plumbing & Heating

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  • Plumbers

Home Construction & Remodeling

Home Construction & Remodeling
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Great work at great prices. Always on time.
Thanks

5
★★★★★

Great work at great prices. Always on time.
Thanks

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Just had a visit from one of their people. This guy was a complete jerk! He walked in disrespectul and called me "buddy". Like he walks on water or something. Doesn't introduce himself, doesn't explain anything. Complains because another person wasn't here the previous week to let him in, as if that's my fault, and completely beside the point. Didn't call to give any kind of estimate of when he'd be by, just expects someone will be here when he darn good and ready. Truly one of the most negative experiences I've ever had with a contractor. I absolutely despise people who think the customer is an irritant or problem. Tell me BUDDY, WHAT WILL YOU DO WHEN NO MORE CUSTOMERS ARE WILLING TO PUT UP WITH YOUR CRAP AND YOU HAVE NO BUSINESS?!?!

1
★☆☆☆☆

Just had a visit from one of their people. This guy was a complete jerk! He walked in disrespectul and called me "buddy". Like he walks on water or something. Doesn't introduce himself, doesn't explain anything. Complains because another person wasn't here the previous week to let him in, as if that's my fault, and completely beside the point. Didn't call to give any kind of estimate of when he'd be by, just expects someone will be here when he darn good and ready. Truly one of the most negative experiences I've ever had with a contractor. I absolutely despise people who think the customer is an irritant or problem. Tell me BUDDY, WHAT WILL YOU DO WHEN NO MORE CUSTOMERS ARE WILLING TO PUT UP WITH YOUR CRAP AND YOU HAVE NO BUSINESS?!?!

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These guys are fantastic. We had called about four other plumbers in the Main Line area and not one of them returned phone calls (left multiple messages at each; two we had even spoken with live people). We needed urgent work, but nothing that couldn't wait a little while. We were referred to Redding by our realtor and they not only responded to our message, but they called within 2 hours of the message being left! We got an appointment set within 4 days (although for emergencies they allow for those, of course). The plumber was exactly on time and was very thorough and even talked me through other questions I thought up while he was there. He needed to replace two drain pipes and something in the toilet and he had all the parts in his truck and worked on it right then and there. The whole visit took about 2 hours and the charge was very reasonable at $200 including labor and parts!

PROS: Great! Responsive and attentive service, fast and great plumbing work.
CONS: I can't say anything negative about these guys.

5
★★★★★

These guys are fantastic. We had called about four other plumbers in the Main Line area and not one of them returned phone calls (left multiple messages at each; two we had even spoken with live people). We needed urgent work, but nothing that couldn't wait a little while. We were referred to Redding by our realtor and they not only responded to our message, but they called within 2 hours of the message being left! We got an appointment set within 4 days (although for emergencies they allow for those, of course). The plumber was exactly on time and was very thorough and even talked me through other questions I thought up while he was there. He needed to replace two drain pipes and something in the toilet and he had all the parts in his truck and worked on it right then and there. The whole visit took about 2 hours and the charge was very reasonable at $200 including labor and parts!

PROS: Great! Responsive and attentive service, fast and great plumbing work.
CONS: I can't say anything negative about these guys.

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