Bridal Beginning

★★★☆☆
  • 450 Cochran Rd

    Pittsburgh, PA 15228

    Map & Directions
  • 412-343-8877

About Bridal Beginning

Hours
Mon - Tues & Thurs : 12pm - 9pm Wed & Fri -Sat : 10am - 5pm

Shopping

Shopping
More choices in Pittsburgh:
Resultset_next

Anne-Gregory

2975 W Liberty Ave Pittsburgh, PA

Resultset_next

White Orchid

4907 Clairton Blvd Pittsburgh, PA

3.3 50
Hi! Sign in to let us know how Bridal Beginning was?
Write a Review
.

Went here for my wedding gown, my consultant Lisa, was wonderful she was very personable and helpful made me feel very comfortable. I found my dream dress so fast! It was the 3rd dress I tried on. I loved my experience with bridal beginnings and I highly reccomended it to anyone!

5
★★★★★

Went here for my wedding gown, my consultant Lisa, was wonderful she was very personable and helpful made me feel very comfortable. I found my dream dress so fast! It was the 3rd dress I tried on. I loved my experience with bridal beginnings and I highly reccomended it to anyone!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a wonderful experience at Bridal Beginning. The staff were very kind. My mother and I waited for a brief moment to be escorted to a private dressing room, with two chairs, a stage and a wall of mirrors. I showed the sales-woman

3
★★★★★

I had a wonderful experience at Bridal Beginning. The staff were very kind. My mother and I waited for a brief moment to be escorted to a private dressing room, with two chairs, a stage and a wall of mirrors. I showed the sales-woman

.

I went in to order bridesmaids dresses and also to look for a mother of the bride dress. They were really rude to my mom. We found a dress we liked for her and they wanted her to basically strip totally down for the measurements. My mother is a very modest lady and she kept telling them she was not comfortable taking all her clothes off and could they please just measure over her (very thin) shirt. They refused and I regret not just walking out of there that minute. For the bridesmaids dresses, the dresses came in the week that my fiances father unexpectedly passed away. I honestly don't remember what happened that week. We ended up postponing the wedding. I completely forgot about the dresses until some one from bridal beginnings called one of my bridesmaids and threatened that if the dress was not picked up by the end of that day, the store would assume ownership of the dress because we had not picked them up in a timely manner. There was no reason for someone from that store to threaten my bridesmaid (my fiance's sister - who had just lost her father). There were so many other ways the situation could have been handled by them. They have no professionalism and no class. And by the way - the dresses are extremely over-priced and their measuring system is ridiculous. All of my bridesmaids needed to have EXTREME alterations. We were told to buy extra length - and the dresses are several FEET too long. We were told to buy certain sizes - and they are obscenely too large. We took the dresses elsewhere for alterations. I wish I had never gone to that store.

1
★☆☆☆☆

I went in to order bridesmaids dresses and also to look for a mother of the bride dress. They were really rude to my mom. We found a dress we liked for her and they wanted her to basically strip totally down for the measurements. My mother is a very modest lady and she kept telling them she was not comfortable taking all her clothes off and could they please just measure over her (very thin) shirt. They refused and I regret not just walking out of there that minute. For the bridesmaids dresses, the dresses came in the week that my fiances father unexpectedly passed away. I honestly don't remember what happened that week. We ended up postponing the wedding. I completely forgot about the dresses until some one from bridal beginnings called one of my bridesmaids and threatened that if the dress was not picked up by the end of that day, the store would assume ownership of the dress because we had not picked them up in a timely manner. There was no reason for someone from that store to threaten my bridesmaid (my fiance's sister - who had just lost her father). There were so many other ways the situation could have been handled by them. They have no professionalism and no class. And by the way - the dresses are extremely over-priced and their measuring system is ridiculous. All of my bridesmaids needed to have EXTREME alterations. We were told to buy extra length - and the dresses are several FEET too long. We were told to buy certain sizes - and they are obscenely too large. We took the dresses elsewhere for alterations. I wish I had never gone to that store.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I would not recommend going to this store, they overprice their dresses. I found a dress I loved there, but searched for it online at another store and found it for OVER $400 cheaper, at Exquisite Bride, which may I mention was a fabulous experience! Right when I walked in the door at Bridal Beginnings the greeting from the consultant was not inviting at all. The experience of trying on the dresses was good UNTIL I found one I loved, then the pressure was on from the consultant for me to purchase the dress. I told her it was my first time trying on so I would not get anything that day. Her attitude towards us immediately was rude and short and the whole situation was very awkward as we went back to the changing room. It was completely all about the sale for them and they did not make it a good experience for a first time wedding gown shopper. However, I would HIGHLY recommend Exquisite Bride shop in Gibsonia. I ended up getting the same dress at that shop, and the girls there were fabulous! Very nice, helpful, with ZERO pressure since they do not work off commision.

1
★☆☆☆☆

I would not recommend going to this store, they overprice their dresses. I found a dress I loved there, but searched for it online at another store and found it for OVER $400 cheaper, at Exquisite Bride, which may I mention was a fabulous experience! Right when I walked in the door at Bridal Beginnings the greeting from the consultant was not inviting at all. The experience of trying on the dresses was good UNTIL I found one I loved, then the pressure was on from the consultant for me to purchase the dress. I told her it was my first time trying on so I would not get anything that day. Her attitude towards us immediately was rude and short and the whole situation was very awkward as we went back to the changing room. It was completely all about the sale for them and they did not make it a good experience for a first time wedding gown shopper. However, I would HIGHLY recommend Exquisite Bride shop in Gibsonia. I ended up getting the same dress at that shop, and the girls there were fabulous! Very nice, helpful, with ZERO pressure since they do not work off commision.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Gave them the measurements that were done by a professional seamstress, and when we gave the measurements to Bridal Beginnings, they told us what dress size to order, which turned out to be waaay too big. We had to have them altered as best we could, but we were very disappointed and we would not recommend buying from this store.

1
★☆☆☆☆

Gave them the measurements that were done by a professional seamstress, and when we gave the measurements to Bridal Beginnings, they told us what dress size to order, which turned out to be waaay too big. We had to have them altered as best we could, but we were very disappointed and we would not recommend buying from this store.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I started out having a good experience but it did NOT end well. I found a dress and was pleased, however there are plenty of boutiques in Pittsburgh that I'm sure I would've found the same dress if not better. I told the MGR. my budget and she brought me a dress, tried it on, LOVED it. Asked how much and it was DOUBLE my budget-rule #1 do not bring a bride a dress to try on that is double her budget. As a mgr. she should know this. I was upset but fine whatever I bought the dress. The dress comes in 7 months later and is the wrong color. The bridal shop argued with me but luckily everything was written in my contract so they had to honor it. They blamed the manufacturer, yet they had the dress for 2 wks and checked it over before I picked it up, they should have noticed then before they called me to come get it. They had to re order the dress 3 months before my wedding. When it finally arrived they did not apologize, and the mgr. who sold me the dress did not even come out of the back room she had the seamstress show me the gown and put me in it. Then she came out to deal with payment. I think I deserved some sort of compensation like 10% or a veil or SOMETHING. After 45 minutes of going back and forth they did not offer me anything or take a cent off the final price even though it was not my mistake and they caused me such distress. Customer service was terrible and their attitudes were horrendous when I spent almost 3000 for a gown that you MESSED UP the order you should be extremely nice and accommodating. To top it off they sent me home wiht my dress in a cheap pink bag not even a zip garment bag. I would NEVER recommend this boutique to a bride unless you want added stress. There are PLENTY of other bridal salons that would be much nicer and accommodating.

2
★★☆☆☆

I started out having a good experience but it did NOT end well. I found a dress and was pleased, however there are plenty of boutiques in Pittsburgh that I'm sure I would've found the same dress if not better. I told the MGR. my budget and she brought me a dress, tried it on, LOVED it. Asked how much and it was DOUBLE my budget-rule #1 do not bring a bride a dress to try on that is double her budget. As a mgr. she should know this. I was upset but fine whatever I bought the dress. The dress comes in 7 months later and is the wrong color. The bridal shop argued with me but luckily everything was written in my contract so they had to honor it. They blamed the manufacturer, yet they had the dress for 2 wks and checked it over before I picked it up, they should have noticed then before they called me to come get it. They had to re order the dress 3 months before my wedding. When it finally arrived they did not apologize, and the mgr. who sold me the dress did not even come out of the back room she had the seamstress show me the gown and put me in it. Then she came out to deal with payment. I think I deserved some sort of compensation like 10% or a veil or SOMETHING. After 45 minutes of going back and forth they did not offer me anything or take a cent off the final price even though it was not my mistake and they caused me such distress. Customer service was terrible and their attitudes were horrendous when I spent almost 3000 for a gown that you MESSED UP the order you should be extremely nice and accommodating. To top it off they sent me home wiht my dress in a cheap pink bag not even a zip garment bag. I would NEVER recommend this boutique to a bride unless you want added stress. There are PLENTY of other bridal salons that would be much nicer and accommodating.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

To all of you soon to be brides (whether you are in Pittsburgh or not) I would highly recommend purchasing your dress at Bridal Beginning. From the start of my experience to the finish the customer service I received was truly "over the

3
★★★★★

To all of you soon to be brides (whether you are in Pittsburgh or not) I would highly recommend purchasing your dress at Bridal Beginning. From the start of my experience to the finish the customer service I received was truly "over the

.

I first visited Exquisite Bride and was not treated well. It did not feel special.
I am from Washington DC (attending school in Pittsburgh) and my parents urged me to purchase my gown closer to home. I went into Bridal Beginning by

3
★★★★★

I first visited Exquisite Bride and was not treated well. It did not feel special.
I am from Washington DC (attending school in Pittsburgh) and my parents urged me to purchase my gown closer to home. I went into Bridal Beginning by

.

8/31/11: 'Excellent!'

Bridal Begining had by far the most gowns of any store I went to. I had a variety of designer I wanted to try. One dress was by Jim Hjelm and it was much more than I wanted to spend, so my consultant brought in similar dressed at more resonable prices. It took me 2 visits to the store before I made up my mind on which dress was "my dress", but I was very happy with my choice. Compared to the other stores I went to, I found the staff to be very friendly and helpful.

5
★★★★★

8/31/11: 'Excellent!'

Bridal Begining had by far the most gowns of any store I went to. I had a variety of designer I wanted to try. One dress was by Jim Hjelm and it was much more than I wanted to spend, so my consultant brought in similar dressed at more resonable prices. It took me 2 visits to the store before I made up my mind on which dress was "my dress", but I was very happy with my choice. Compared to the other stores I went to, I found the staff to be very friendly and helpful.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a very good experience when purchasing my wedding gown. My consultant was very helpful in finding what looked best on me. I tried several dresses on and then reviewed the ones I liked. It was about a 2 1/2 hour process from start

3
★★★★★

I had a very good experience when purchasing my wedding gown. My consultant was very helpful in finding what looked best on me. I tried several dresses on and then reviewed the ones I liked. It was about a 2 1/2 hour process from start

.

I was very pleased with the service at Bridal Beginning. I bought my dress after two visits. Karen helped me find my dress. She was very good at figuring out what looked good on me.. I am a size 14 and most of the other stores I went to tried to put me in the plus size selection. That wasn't what I was looking for. I found a dress I loved and I don't feel I had to go with something that wasn't exactly what I wanted.

5
★★★★★

I was very pleased with the service at Bridal Beginning. I bought my dress after two visits. Karen helped me find my dress. She was very good at figuring out what looked good on me.. I am a size 14 and most of the other stores I went to tried to put me in the plus size selection. That wasn't what I was looking for. I found a dress I loved and I don't feel I had to go with something that wasn't exactly what I wanted.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I purchased my bridal gown at Bridal Beginning and was treated very well from my 1st visit all the way to my last fitting.
Eddie helped me find the perfect gown and was very patient.
I knew that alterations , if done well, are expensive

3
★★★★★

I purchased my bridal gown at Bridal Beginning and was treated very well from my 1st visit all the way to my last fitting.
Eddie helped me find the perfect gown and was very patient.
I knew that alterations , if done well, are expensive

.

I am a 31 year old African American woman and recieved horrible service from this place. It was very clear that most of the people working there are uneasy being around somebody of another race. The people working at the desk were rude to me and seemed as if they did not want to be bothered to answer any questions I had. They made me feel uncomfortable and unimportant.

And does anybody else find it completely inappropiate that while in the room there is no separation between you and whomever you brought with you? So while the consultant is out of the room getting gowns, you're told to stand there in your underwear on a platform in front of everyone! The setup of this store is incredibly inefficient and not condusive to the customer's satisfaction. I wouldn't reccommend this store to my worst enemy.

1
★☆☆☆☆

I am a 31 year old African American woman and recieved horrible service from this place. It was very clear that most of the people working there are uneasy being around somebody of another race. The people working at the desk were rude to me and seemed as if they did not want to be bothered to answer any questions I had. They made me feel uncomfortable and unimportant.

And does anybody else find it completely inappropiate that while in the room there is no separation between you and whomever you brought with you? So while the consultant is out of the room getting gowns, you're told to stand there in your underwear on a platform in front of everyone! The setup of this store is incredibly inefficient and not condusive to the customer's satisfaction. I wouldn't reccommend this store to my worst enemy.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

WORST experience ever! I'm not even sure where to begin with how much of a disappointment this place was for me. I walked in with such high expectations of a fantastic experience and was completely let down. Although they do have an expansive selection of gowns, they are not even taken care of well! Most of them have rips in them or even missing pieces! When you tell them if you have a certain budget, they will completely ignore it and let you try on dresses well above that limit. It's just mean to be honest. Why let a girl fall in love with a gown and then disappoint her when she finds out she cannot afford it. The customer service is definitely not this stores top priority. All they are concerned with is making a sale. The store itself is not even that nice. Their lackluster attempt at redocorating is a joke. The place is filthy and outdated. Not to mention if you use the restroom there you're sent down to a dingey basement with stacks and stacks of dresses everywhere. Let's hope those aren't dresses that girls are waiting on because they are not well taken care of at all! Take it from me ladies, do not shop there! I ultimately bought my wedding gown elsewhere. Save yourselves the trouble and do the same!

1
★☆☆☆☆

WORST experience ever! I'm not even sure where to begin with how much of a disappointment this place was for me. I walked in with such high expectations of a fantastic experience and was completely let down. Although they do have an expansive selection of gowns, they are not even taken care of well! Most of them have rips in them or even missing pieces! When you tell them if you have a certain budget, they will completely ignore it and let you try on dresses well above that limit. It's just mean to be honest. Why let a girl fall in love with a gown and then disappoint her when she finds out she cannot afford it. The customer service is definitely not this stores top priority. All they are concerned with is making a sale. The store itself is not even that nice. Their lackluster attempt at redocorating is a joke. The place is filthy and outdated. Not to mention if you use the restroom there you're sent down to a dingey basement with stacks and stacks of dresses everywhere. Let's hope those aren't dresses that girls are waiting on because they are not well taken care of at all! Take it from me ladies, do not shop there! I ultimately bought my wedding gown elsewhere. Save yourselves the trouble and do the same!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went in to shop for Bridal Gowns, I waited at the front desk for 5-10 minutes before anyone acknowledged I was there, the one lady at the front desk was on the phone but several other employees walked by without saying a word. When I

3
★★★★★

I went in to shop for Bridal Gowns, I waited at the front desk for 5-10 minutes before anyone acknowledged I was there, the one lady at the front desk was on the phone but several other employees walked by without saying a word. When I

.

This place is a pathetic excuse for a bridal shop. I've read numerous poor reviews and should have listened to them.

I purchased my dress there in November (because they were the only store in the area carrying a specific designer I was interested in) and it took 6 months for it to arrive. When my dress arrived it was ridiculously huge. I was told by the saleswoman (Lisa) to size up because I was concerned about having cleavage. Much to my chagrin, multiple seamstresses (after the fact and outside of the store) said you should NEVER size up for the length of bust size.

This was obviously an attempt to make more money by forcing alterations, which of course, are costly no matter where you go.

What angered me more is the attitude each and every employee there has. After making the purchase, I was never treated with more than mediocre customer service. Each time I called to check on the status of the dress I was given an attitude and felt like I was asking them to do something that wasn't required of their job.

I also waited for over a half an hour when I arrived at the store to pick up my dress and wasn't even offered a chance to try on veils and accessories with it, instead I had to ask.

I also purchased my bridesmaid dresses from the store and have yet to see what they look like. They were ordered in February, so we'll see how the fit goes with the women in my wedding. They too said the sales people were rude and disrespectful when they went in for sizing.

I would never recommend this store to anyone. Save yourself the trouble and get treated like you should be treated as a customer and go somewhere else.

1
★☆☆☆☆

This place is a pathetic excuse for a bridal shop. I've read numerous poor reviews and should have listened to them.

I purchased my dress there in November (because they were the only store in the area carrying a specific designer I was interested in) and it took 6 months for it to arrive. When my dress arrived it was ridiculously huge. I was told by the saleswoman (Lisa) to size up because I was concerned about having cleavage. Much to my chagrin, multiple seamstresses (after the fact and outside of the store) said you should NEVER size up for the length of bust size.

This was obviously an attempt to make more money by forcing alterations, which of course, are costly no matter where you go.

What angered me more is the attitude each and every employee there has. After making the purchase, I was never treated with more than mediocre customer service. Each time I called to check on the status of the dress I was given an attitude and felt like I was asking them to do something that wasn't required of their job.

I also waited for over a half an hour when I arrived at the store to pick up my dress and wasn't even offered a chance to try on veils and accessories with it, instead I had to ask.

I also purchased my bridesmaid dresses from the store and have yet to see what they look like. They were ordered in February, so we'll see how the fit goes with the women in my wedding. They too said the sales people were rude and disrespectful when they went in for sizing.

I would never recommend this store to anyone. Save yourself the trouble and get treated like you should be treated as a customer and go somewhere else.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I recieved incredible service from Bridal Beginings. I registered at the front desk and was promptly escorted back to a fitting room by my consultant, Lisa. She was amazing. She showed me Many beautiful dresses. I found a few I loved and scheduled a follow up appointment to attend with my mother. When I came in , I was shown directly back to the fitting room where we reviewed the dress I looked and previously as well as a few new ones. Lisa made it so much fun and I ended up getting the dress of my dreams. Overall it was an incredible experience. I am going in later this month for our bridsemaids dresses ,

5
★★★★★

I recieved incredible service from Bridal Beginings. I registered at the front desk and was promptly escorted back to a fitting room by my consultant, Lisa. She was amazing. She showed me Many beautiful dresses. I found a few I loved and scheduled a follow up appointment to attend with my mother. When I came in , I was shown directly back to the fitting room where we reviewed the dress I looked and previously as well as a few new ones. Lisa made it so much fun and I ended up getting the dress of my dreams. Overall it was an incredible experience. I am going in later this month for our bridsemaids dresses ,

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Bridal Beginning provided the best bridal store experience. I should know, I went to every shop in Allegheny and Westmoreland counties!
I went here in hopes of getting a dress made by Lazaro. It was way out of my budget. Eddy spent three hours with me, trying to find something comparable and within my budget. I left that day with a dress picked out, but by a week later I just wasn't feeling it. I thought I would never find a dress that I would feel was made for me. They had called me a few weeks later and asked if I wanted to bring in anyone to show the dress to. I told them I wasn't 100% sure on the dress. They told me there was a trunk show that week, so I actually went in that same day. Eddy wasn't there that day so Leslie helped me out! I went in by myself and once again spent over three hours there. Leslie just kept bringing more dresses for me to try. It was awesome. She was so sweet, fun, professional, and extremely helpful! It's been about three weeks since I first tried on my dress. I am still happy with it, and just ordered it yesterday!

5
★★★★★

Bridal Beginning provided the best bridal store experience. I should know, I went to every shop in Allegheny and Westmoreland counties!
I went here in hopes of getting a dress made by Lazaro. It was way out of my budget. Eddy spent three hours with me, trying to find something comparable and within my budget. I left that day with a dress picked out, but by a week later I just wasn't feeling it. I thought I would never find a dress that I would feel was made for me. They had called me a few weeks later and asked if I wanted to bring in anyone to show the dress to. I told them I wasn't 100% sure on the dress. They told me there was a trunk show that week, so I actually went in that same day. Eddy wasn't there that day so Leslie helped me out! I went in by myself and once again spent over three hours there. Leslie just kept bringing more dresses for me to try. It was awesome. She was so sweet, fun, professional, and extremely helpful! It's been about three weeks since I first tried on my dress. I am still happy with it, and just ordered it yesterday!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been in many weddings in my time and to many bridal shops. But I must say the service I have received each and every time at the Bridal Beginning has been outstanding. Over the years I have had many opportunities to purchase from this store and it only gets better. When I leave the Bridal Beginning, I know that my dress will fit like a glove. Recently my daughter had the opportunity to purchase her wedding gown here. What a pleasure! Thanks for making her day special! Your attention to detail is impeccable. I knew that if any problem would arise, it would be taken care of with utmost care. Fortunately, all went well. I highly recommend the Bridal Beginning to any bride, mother, prom or After 5 customer.

5
★★★★★

I have been in many weddings in my time and to many bridal shops. But I must say the service I have received each and every time at the Bridal Beginning has been outstanding. Over the years I have had many opportunities to purchase from this store and it only gets better. When I leave the Bridal Beginning, I know that my dress will fit like a glove. Recently my daughter had the opportunity to purchase her wedding gown here. What a pleasure! Thanks for making her day special! Your attention to detail is impeccable. I knew that if any problem would arise, it would be taken care of with utmost care. Fortunately, all went well. I highly recommend the Bridal Beginning to any bride, mother, prom or After 5 customer.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My sister purchased her wedding dress here and the consultant we had was wonderful- not pushy, not judgmental, and pulled beautiful dresses.

We also purchased our bridesmaid dresses here. However, once the purchases were actually made, the service completely changed. None of us live in Pittsburgh and they were unaccomodating with our out of town schedules. We were in a bind since the dresses took so long to come in in the first place although we were guaranteed they would be there a month prior.

My sister's fitting was bizarre. The seamstress dismissed all of our concerns (including obvious pilling in the fabric) and instead focused on selling a sparkly headband to my sister (who is 34). We also faced the very mean and unaccomodating women who work at the front desk and answer phones.

It's a shame because they have beautiful dresses and a great selection but they need to ensure great customer service across the board and a space that displays their merchandise in a more logical organizational pattern.

1
★★☆☆☆

My sister purchased her wedding dress here and the consultant we had was wonderful- not pushy, not judgmental, and pulled beautiful dresses.

We also purchased our bridesmaid dresses here. However, once the purchases were actually made, the service completely changed. None of us live in Pittsburgh and they were unaccomodating with our out of town schedules. We were in a bind since the dresses took so long to come in in the first place although we were guaranteed they would be there a month prior.

My sister's fitting was bizarre. The seamstress dismissed all of our concerns (including obvious pilling in the fabric) and instead focused on selling a sparkly headband to my sister (who is 34). We also faced the very mean and unaccomodating women who work at the front desk and answer phones.

It's a shame because they have beautiful dresses and a great selection but they need to ensure great customer service across the board and a space that displays their merchandise in a more logical organizational pattern.

.

Horrible experience. Not only do the up charge the dresses, which I found out by over 350% of their costs, but they charged me $30.00 to ship a package that I went to FedEx.com and would cost $6.49 to my house. Save yourself the time and money by going somewhere else. Another reason not to go here is the snooty snob-lebaon attitutude they have. Hello you are not a shop in NYC or LA....

1
★☆☆☆☆

Horrible experience. Not only do the up charge the dresses, which I found out by over 350% of their costs, but they charged me $30.00 to ship a package that I went to FedEx.com and would cost $6.49 to my house. Save yourself the time and money by going somewhere else. Another reason not to go here is the snooty snob-lebaon attitutude they have. Hello you are not a shop in NYC or LA....

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went into the bridal beginning on what seemed like a very busy saturday without an appointment. The woman at the front desk was very friendly and had me register and said she would do whatever she could to try and fit me in. I asked if i could browse around and she said yes. I had little faith that i would get a consultant because of the amount of other customers around the store. I was asked to wait twenty minutes so someone could help me. I am so happy i decided to wait because my consultant Cheryl (who was SO MUCH FUN) helped me find the PERFECT dress. They never made me feel bad because i didnt have an appointment and they valued my business. Although i would recommend an appointment i had no trouble in finding my dream dress.

5
★★★★★

I went into the bridal beginning on what seemed like a very busy saturday without an appointment. The woman at the front desk was very friendly and had me register and said she would do whatever she could to try and fit me in. I asked if i could browse around and she said yes. I had little faith that i would get a consultant because of the amount of other customers around the store. I was asked to wait twenty minutes so someone could help me. I am so happy i decided to wait because my consultant Cheryl (who was SO MUCH FUN) helped me find the PERFECT dress. They never made me feel bad because i didnt have an appointment and they valued my business. Although i would recommend an appointment i had no trouble in finding my dream dress.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Beware! Do not listen to their seamstresses about your size. I was told that I needed a size that I thought was pretty large, but trusted the seamstress that she measured correctly and knew the designer. I called a few days later, after trying on dresses by many other designers for another wedding. Dresses 3 - 4 sizes smaller fit me everywhere else. I was told there was nothing I could do, to wait until it came in and then see.

Well, I went to try it on, and it literally fell off of me. The manager kept pulling it back saying that it fit. Obviously, it fits when you are pulling it. There was no arguing with them. Save your money and go elsewhere for alterations. There is no way they will every get another dime out of me.

Also, the manager came in and called me by a shortened form of my first name, I guess as a way to make it seem like we were old friends. I found this particularly irritating because they were not taking me seriously at all. When I informed them that I would write a bad review, she told me how insulted she was that I would do that to a family business.

0
★☆☆☆☆

Beware! Do not listen to their seamstresses about your size. I was told that I needed a size that I thought was pretty large, but trusted the seamstress that she measured correctly and knew the designer. I called a few days later, after trying on dresses by many other designers for another wedding. Dresses 3 - 4 sizes smaller fit me everywhere else. I was told there was nothing I could do, to wait until it came in and then see.

Well, I went to try it on, and it literally fell off of me. The manager kept pulling it back saying that it fit. Obviously, it fits when you are pulling it. There was no arguing with them. Save your money and go elsewhere for alterations. There is no way they will every get another dime out of me.

Also, the manager came in and called me by a shortened form of my first name, I guess as a way to make it seem like we were old friends. I found this particularly irritating because they were not taking me seriously at all. When I informed them that I would write a bad review, she told me how insulted she was that I would do that to a family business.

Cons: rude/inaccurate

.

I was very disappointed with my experience at Bridal Beginning. I ordered my dress in January 2010 and they were very friendly and helpful at first. They let me make "design changes" to my dress (of course for a fee) and then ordered the dress. As soon as I signed the contract, they were immediately short and unfriendly. I kind of brushed it off and sat around waiting for 5 months.

Finally my dress came in a week ago! They were rude to me on the phone but I made an appointment for my first fitting, went in, they pinned the few places that needed to be altered and then brought me another bill for $285! (In addtion to the $500 for design changes). I was shocked that they hadn't told me that alterations would be an additional charge on top of the design change charge!!! I asked to speak with a manager (Dorothy) and told her that they were very misleading and never mentioned that I should expect additional costs. She pretty much told me she was sorry but I should have known that they would be additional! Umm because I buy wedding dresses all the time???

Well, there was nothing I could do but pay unfortunately. I go in for my second fitting in a couple of days. I'm hoping they don't need to do anymore alterations and charge me again!

I would NOT recommend going to this store for your dress. Wedding dress shopping and wedding planning is stressful enough without this hassle.

1
★☆☆☆☆

I was very disappointed with my experience at Bridal Beginning. I ordered my dress in January 2010 and they were very friendly and helpful at first. They let me make "design changes" to my dress (of course for a fee) and then ordered the dress. As soon as I signed the contract, they were immediately short and unfriendly. I kind of brushed it off and sat around waiting for 5 months.

Finally my dress came in a week ago! They were rude to me on the phone but I made an appointment for my first fitting, went in, they pinned the few places that needed to be altered and then brought me another bill for $285! (In addtion to the $500 for design changes). I was shocked that they hadn't told me that alterations would be an additional charge on top of the design change charge!!! I asked to speak with a manager (Dorothy) and told her that they were very misleading and never mentioned that I should expect additional costs. She pretty much told me she was sorry but I should have known that they would be additional! Umm because I buy wedding dresses all the time???

Well, there was nothing I could do but pay unfortunately. I go in for my second fitting in a couple of days. I'm hoping they don't need to do anymore alterations and charge me again!

I would NOT recommend going to this store for your dress. Wedding dress shopping and wedding planning is stressful enough without this hassle.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Before I went to Bridal Beginnings with my daughter last year, I read the comments regarding this store. I am a very secure strong and quite intelligent African American woman, so when we decided to go to Bridal Beginnings, my thoughts were, if some of the negative things I've read are true, then I am going to have one heck of a time with these people. Much to my surprise, my experience was satisfactory with most people. Although it was evident they are more comfortable with Caucasian people. Non-the less, my daughter picked out a beautiful dress along with Dorothy , the consultants help ( who by the way is just wonderful) and we had no problems. The seamstress was just wonderful and very nice to all of us. I was quite satisfied with the price and the quality , but the most important thing is my daughter was just BEAUTIFUL and was happy. It is quite dishearting when you look around the store and there are no pictures or employees of color in the store. African American girls love to look beautiful also and as you see, we can afford bridal beginnings too. My experience was not bad, nothing major happened. Could it have been better? Oh my yes !!!! Invest in some diversity training and some people skills for your front desk staff, it will certainly help your business.

Thank you Dorothy, we would not have purchased the gown if it would not have been for you !! You are the best!!!

3
★★★☆☆

Before I went to Bridal Beginnings with my daughter last year, I read the comments regarding this store. I am a very secure strong and quite intelligent African American woman, so when we decided to go to Bridal Beginnings, my thoughts were, if some of the negative things I've read are true, then I am going to have one heck of a time with these people. Much to my surprise, my experience was satisfactory with most people. Although it was evident they are more comfortable with Caucasian people. Non-the less, my daughter picked out a beautiful dress along with Dorothy , the consultants help ( who by the way is just wonderful) and we had no problems. The seamstress was just wonderful and very nice to all of us. I was quite satisfied with the price and the quality , but the most important thing is my daughter was just BEAUTIFUL and was happy. It is quite dishearting when you look around the store and there are no pictures or employees of color in the store. African American girls love to look beautiful also and as you see, we can afford bridal beginnings too. My experience was not bad, nothing major happened. Could it have been better? Oh my yes !!!! Invest in some diversity training and some people skills for your front desk staff, it will certainly help your business.

Thank you Dorothy, we would not have purchased the gown if it would not have been for you !! You are the best!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went to Bridal Beginning to shop for my wedding dress. I went in thinking i knew what i wanted. My consultant patiently pulled tons of dresses, and let me take my time. Then she said she wanted me to try one on that was not like the others... she said she wanted to see it on me. And guess what?? She was a dress psychic!! my sister and I burst into tears. It was perfect. Through the entire process, when the dress arrived, the alterations, everything was unimaginably wonderful.
This store is the best bridal store there is... I highly suggest shopping here - they made my wedding!!

2
★★★★★

I went to Bridal Beginning to shop for my wedding dress. I went in thinking i knew what i wanted. My consultant patiently pulled tons of dresses, and let me take my time. Then she said she wanted me to try one on that was not like the others... she said she wanted to see it on me. And guess what?? She was a dress psychic!! my sister and I burst into tears. It was perfect. Through the entire process, when the dress arrived, the alterations, everything was unimaginably wonderful.
This store is the best bridal store there is... I highly suggest shopping here - they made my wedding!!

Pros: Wonderful Customer Service!

Cons: I had to drive a hour - but it was worth it.

.

Smooth Sailing

You will never meet a more anxious excited bride in your life than myself. So when it came time to pick my dress I had so many thoughts and my style choices were all over the place. I decided to go to Bridal Beginning because I have several friends that had great experiences there. I was also a bridesmaid in my friend??s wedding and we got our dresses there. I went in on a Saturday and although the store was quite busy, I felt that this was my day and that the consultant??s attention was focused on me. I brought in some pictures but truthfully was torn in what style would be right for me. The consultant sat me down and we talked for a few minutes about what type of wedding I was looking to have and what I pictured myself looking like on my wedding day. From what I told her, she was able to pull dresses that she thought were right for me. If I can give future brides one piece of advice, it??s this, trust your consultant, they are very well trained to find the dress you love. The experience of finding my dress was amazing. I fell in love with the fourth dress I tried on and just knew as soon as I put it on that I could see myself getting married in this dress. When it came to bridesmaids, I thought it would be difficult to find a dress to fit each girl. I was worried because I had a pregnant bridesmaid and two bridesmaids out of town. The consultant at the Bridal Beginning helped me select the perfect dress that coordinated with my wedding gown. When I voiced my concerns, they assured me that there would be no problems. They could not have been any more accommodating to my girls. When my dresses came in, the alteration process was very well organized and well done. My bridesmaid that was pregnant was thrilled with her dress and the way it fit her! They even made special accommodations for the girls who were out of town! The experience I had at Bridal Beginning was a true delight. They made this special time in my life very smooth and easy. I would recommend The Bridal Beginning to anyone. Each staff member that I came in contact with was so genuinely nice and interested in how my plans were going. It was such a relief and pleasure to work with such a charming group of women. Also, although I did not experience any wedding dress ??issues,? I would feel totally comfortable talking to the staff and confident that they would go out of their way to fix whatever issue I had.

5
★★★★★

Smooth Sailing

You will never meet a more anxious excited bride in your life than myself. So when it came time to pick my dress I had so many thoughts and my style choices were all over the place. I decided to go to Bridal Beginning because I have several friends that had great experiences there. I was also a bridesmaid in my friend??s wedding and we got our dresses there. I went in on a Saturday and although the store was quite busy, I felt that this was my day and that the consultant??s attention was focused on me. I brought in some pictures but truthfully was torn in what style would be right for me. The consultant sat me down and we talked for a few minutes about what type of wedding I was looking to have and what I pictured myself looking like on my wedding day. From what I told her, she was able to pull dresses that she thought were right for me. If I can give future brides one piece of advice, it??s this, trust your consultant, they are very well trained to find the dress you love. The experience of finding my dress was amazing. I fell in love with the fourth dress I tried on and just knew as soon as I put it on that I could see myself getting married in this dress. When it came to bridesmaids, I thought it would be difficult to find a dress to fit each girl. I was worried because I had a pregnant bridesmaid and two bridesmaids out of town. The consultant at the Bridal Beginning helped me select the perfect dress that coordinated with my wedding gown. When I voiced my concerns, they assured me that there would be no problems. They could not have been any more accommodating to my girls. When my dresses came in, the alteration process was very well organized and well done. My bridesmaid that was pregnant was thrilled with her dress and the way it fit her! They even made special accommodations for the girls who were out of town! The experience I had at Bridal Beginning was a true delight. They made this special time in my life very smooth and easy. I would recommend The Bridal Beginning to anyone. Each staff member that I came in contact with was so genuinely nice and interested in how my plans were going. It was such a relief and pleasure to work with such a charming group of women. Also, although I did not experience any wedding dress ??issues,? I would feel totally comfortable talking to the staff and confident that they would go out of their way to fix whatever issue I had.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Perfect from start to finish! I loved every second of my wedding gown purchase at Bridal Beginning, my bridesmaids, and my mom's dress! We got everything from here! They have so many dresses its unbelievable. They were so knowledgable about everything. I was looking for the dress of my dreams and they made it possible. I found my perfect dress, and they suggested that I do a one shoulder tulle strap off to the side. IT WAS BEYOND PERFECT! My perfect dress was even more spectacular than I ever imagined. I wouldn't trust anyone else. I have always looked at bridal gowns and loved them in magazines but I never knew what I wanted. They had me try on so different styles, things I never thought to see myself in and I felt beautiful. They went above and beyond. Thank you thank you Bridal Beginning! Everyone should GO TO BRIDAL BEGINNING don't waste your time any where else!

5
★★★★★

Perfect from start to finish! I loved every second of my wedding gown purchase at Bridal Beginning, my bridesmaids, and my mom's dress! We got everything from here! They have so many dresses its unbelievable. They were so knowledgable about everything. I was looking for the dress of my dreams and they made it possible. I found my perfect dress, and they suggested that I do a one shoulder tulle strap off to the side. IT WAS BEYOND PERFECT! My perfect dress was even more spectacular than I ever imagined. I wouldn't trust anyone else. I have always looked at bridal gowns and loved them in magazines but I never knew what I wanted. They had me try on so different styles, things I never thought to see myself in and I felt beautiful. They went above and beyond. Thank you thank you Bridal Beginning! Everyone should GO TO BRIDAL BEGINNING don't waste your time any where else!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am so happy I think everyone should know!
Perfect from start to finish! I loved every second of my wedding gown purchase at Bridal Beginning, my bridesmaids, and my mom's dress! We got everything from here! They have so many dresses its unbelievable. They were so knowledgable about everything. I was looking for the dress of my dreams and they made it possible. I found my perfect dress, and they suggested that I do a one shoulder tulle strap off to the side. IT WAS BEYOND PERFECT! My perfect dress was even more spectacular than I ever imagined. I wouldn't trust anyone else. I have always looked at bridal gowns and loved them in magazines but I never knew what I wanted. They had me try on so different styles, things I never thought to see myself in and I felt beautiful. They went above and beyond. Thank you thank you Bridal Beginning! Everyone should GO TO BRIDAL BEGINNING don't waste your time any where else!

2
★★★★★

I am so happy I think everyone should know!
Perfect from start to finish! I loved every second of my wedding gown purchase at Bridal Beginning, my bridesmaids, and my mom's dress! We got everything from here! They have so many dresses its unbelievable. They were so knowledgable about everything. I was looking for the dress of my dreams and they made it possible. I found my perfect dress, and they suggested that I do a one shoulder tulle strap off to the side. IT WAS BEYOND PERFECT! My perfect dress was even more spectacular than I ever imagined. I wouldn't trust anyone else. I have always looked at bridal gowns and loved them in magazines but I never knew what I wanted. They had me try on so different styles, things I never thought to see myself in and I felt beautiful. They went above and beyond. Thank you thank you Bridal Beginning! Everyone should GO TO BRIDAL BEGINNING don't waste your time any where else!

Pros: They are perfect! I don't know how to begin to thank them!

.

I'm not exactly sure how to write this review...I had excellent customer service and really liked my salesperson. Not knowing what I wanted in a wedding dress, I was open to trying on many different gowns. My salesperson was very patient with me and helped me find the dress that I ultimately bought.

However, I did not buy from Bridal Beginning. Being a price conscious bride, I called other local bridal shops to price the exact same dress I saw at Bridal Beginning. I learned that Bridal Beginning was charging nearly $200 more for the dress than another local shop. Bridal Beginning told me that they couldn't believe that I found the dress for that much cheaper and that the dress sent to their store must have been mislabeled by the designer. They told me they would match the price of the other local bridal shop, and would not charge me for getting the gown pre-lengthed, normally $125. I kept my appointment for the other bridal shop and learned that the designer only charges $50 for getting a gown pre-lengthed. Bridal Beginning was making a $75 profit on an alteration that they do NOT do. After learning that I felt that I couldn't trust anything Bridal Beginning told me and decided to buy the dress from the other shop.

3
★★★☆☆

I'm not exactly sure how to write this review...I had excellent customer service and really liked my salesperson. Not knowing what I wanted in a wedding dress, I was open to trying on many different gowns. My salesperson was very patient with me and helped me find the dress that I ultimately bought.

However, I did not buy from Bridal Beginning. Being a price conscious bride, I called other local bridal shops to price the exact same dress I saw at Bridal Beginning. I learned that Bridal Beginning was charging nearly $200 more for the dress than another local shop. Bridal Beginning told me that they couldn't believe that I found the dress for that much cheaper and that the dress sent to their store must have been mislabeled by the designer. They told me they would match the price of the other local bridal shop, and would not charge me for getting the gown pre-lengthed, normally $125. I kept my appointment for the other bridal shop and learned that the designer only charges $50 for getting a gown pre-lengthed. Bridal Beginning was making a $75 profit on an alteration that they do NOT do. After learning that I felt that I couldn't trust anything Bridal Beginning told me and decided to buy the dress from the other shop.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went there to look for bridesmaid dresses, and when I walked in, no one asked if I needed help, even though I had an appointment. They ignored both me and my bridesmaid. When I approached the counter and said I have an appointment, the woman was very rude. I told her I already had my dress and she was even more rude about that!! She tried to hurry us out of there as fast as she could. I was asking about a dress my bridesmaid tried on, and the woman, who actually pulled the dress for us, claimed the store didn't carry it so she didn't have to find out information for me. I would NEVER recommend this place to anyone. There are other boutiques in the area with the same merchandise and way better service.

1
★☆☆☆☆

I went there to look for bridesmaid dresses, and when I walked in, no one asked if I needed help, even though I had an appointment. They ignored both me and my bridesmaid. When I approached the counter and said I have an appointment, the woman was very rude. I told her I already had my dress and she was even more rude about that!! She tried to hurry us out of there as fast as she could. I was asking about a dress my bridesmaid tried on, and the woman, who actually pulled the dress for us, claimed the store didn't carry it so she didn't have to find out information for me. I would NEVER recommend this place to anyone. There are other boutiques in the area with the same merchandise and way better service.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went there to look for bridesmaid dresses, and when I walked in, no one asked if I needed help, even though I had an appointment. They ignored both me and my bridesmaid. When I approached the counter and said I have an appointment, the woman was very rude. I told her I already had my dress and she was even more rude about that!! She tried to hurry us out of there as fast as she could. I was asking about a dress my bridesmaid tried on, and the woman, who actually pulled the dress for us, claimed the store didn't carry it so she didn't have to find out information for me. I would NEVER recommend this place to anyone. There are other boutiques in the area with the same merchandise and way better service.

0
★☆☆☆☆

I went there to look for bridesmaid dresses, and when I walked in, no one asked if I needed help, even though I had an appointment. They ignored both me and my bridesmaid. When I approached the counter and said I have an appointment, the woman was very rude. I told her I already had my dress and she was even more rude about that!! She tried to hurry us out of there as fast as she could. I was asking about a dress my bridesmaid tried on, and the woman, who actually pulled the dress for us, claimed the store didn't carry it so she didn't have to find out information for me. I would NEVER recommend this place to anyone. There are other boutiques in the area with the same merchandise and way better service.

Pros: Nice Merchandise

Cons: Horrible Service

.

I had a very positive experience at Bridal Beginning, but I knew that I would because my sister got her wedding gown there 5 years ago and she had a positive experience as well.

When I first started looking for wedding gowns, I went to David's Bridal because I knew I would be able to see the dresses on the rack before I tried them on. I liked some of the dresses that I tried on there but after every dress that I said I liked, my sales person would ask if she should start writing it up. I was so taken aback by her pushiness and started to even get a little uncomfortable by having to continuously tell her that I was not going to be buying a dress unless I absolutely knew that it was the one.

BB was my second time trying on dresses and I loved it. My sales person was so patient with me when I would try and describe the dresses I wanted to see (because I didn't know all the lingo) and brought me everything that I asked to try on. And then when I tried a dress on and told her that I liked it except for a few cosmetic things, she brought in a seamstress and we talked about how we could change it so that it fit all my needs. We wrote out a plan to make it exactly the dress of my dreams and the best part is that it is not going to cost me an arm and a leg. I ordered my dress that day and I am so excited for it to come in.Then when I was done trying on dresses, my sales person helped me look at bridesmaid dresses, even though none of my bridesmaids were with me that day. She took the time to sit with me and my mother and discuss different colors for the bridesmaids (I'm having a rainbow wedding so I need to make sure that the dresses come in a variety of colors) and different styles that came in the colors I needed. The time she spent with me was amazing and my bridesmaids are going back to try on dresses in a few weeks.

5
★★★★★

I had a very positive experience at Bridal Beginning, but I knew that I would because my sister got her wedding gown there 5 years ago and she had a positive experience as well.

When I first started looking for wedding gowns, I went to David's Bridal because I knew I would be able to see the dresses on the rack before I tried them on. I liked some of the dresses that I tried on there but after every dress that I said I liked, my sales person would ask if she should start writing it up. I was so taken aback by her pushiness and started to even get a little uncomfortable by having to continuously tell her that I was not going to be buying a dress unless I absolutely knew that it was the one.

BB was my second time trying on dresses and I loved it. My sales person was so patient with me when I would try and describe the dresses I wanted to see (because I didn't know all the lingo) and brought me everything that I asked to try on. And then when I tried a dress on and told her that I liked it except for a few cosmetic things, she brought in a seamstress and we talked about how we could change it so that it fit all my needs. We wrote out a plan to make it exactly the dress of my dreams and the best part is that it is not going to cost me an arm and a leg. I ordered my dress that day and I am so excited for it to come in.Then when I was done trying on dresses, my sales person helped me look at bridesmaid dresses, even though none of my bridesmaids were with me that day. She took the time to sit with me and my mother and discuss different colors for the bridesmaids (I'm having a rainbow wedding so I need to make sure that the dresses come in a variety of colors) and different styles that came in the colors I needed. The time she spent with me was amazing and my bridesmaids are going back to try on dresses in a few weeks.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I did not enjoy my experience there at all, they expect you to just describe you're dream dress and then they bring you stuff to try on, but if you've never tried anything on before it's hard to tell them what you're looking for! And you never get to see what your options are, I hated that! You're just stuck in this room and they bring you one dress at a time, and the sales lady seemed annoyed every time I told her I didn't like one of her selections.

Then a few weeks after shopping there they left me a kind of rude voice mail about how I needed to come in and order my bridesmaid dresses soon. a. I never said I was getting a dress there and b. my wedding was still like 11 months away!!!

The kicker was I did find a dress I liked and just for the hell of it I decided to try another store that carried that designer and compare prices and while the actual price of the dress was the same BB told me it was going to cost $200 to remove some pleats and $200 to remove beading, the other place showed me the designers quote book and it was $90 for the pleats and $25 for the beads, they were going to try and make a profit off of alterations I wasn't even having done at their shop! I was so angry, and would never recommend to anyone to go there I just thought that was so ridiculous!

1
★☆☆☆☆

I did not enjoy my experience there at all, they expect you to just describe you're dream dress and then they bring you stuff to try on, but if you've never tried anything on before it's hard to tell them what you're looking for! And you never get to see what your options are, I hated that! You're just stuck in this room and they bring you one dress at a time, and the sales lady seemed annoyed every time I told her I didn't like one of her selections.

Then a few weeks after shopping there they left me a kind of rude voice mail about how I needed to come in and order my bridesmaid dresses soon. a. I never said I was getting a dress there and b. my wedding was still like 11 months away!!!

The kicker was I did find a dress I liked and just for the hell of it I decided to try another store that carried that designer and compare prices and while the actual price of the dress was the same BB told me it was going to cost $200 to remove some pleats and $200 to remove beading, the other place showed me the designers quote book and it was $90 for the pleats and $25 for the beads, they were going to try and make a profit off of alterations I wasn't even having done at their shop! I was so angry, and would never recommend to anyone to go there I just thought that was so ridiculous!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

To make a long story short...

They ordered my dress a size too small.
Had to go back SEVEN times for alterations because they were NEVER right.
Last week, the head seamstress (laurel) apologized; saying she thought there was enough room to let the dress out. They had to overnight fabric, which brings me to today...
My wedding is in three days, and I was at the dress shop for 3 1/2 hours. STILL, it puckers in places in the back; has random little strings sticking out, and is lumpy in the breast area. That's just a couple of things. Since it has been altered and re-altered and altered (literally) more than 20 times; the dress looks used.
They never had a manager come to speak to me, never offered my money back.
And so you know, it wasn't a complicated dress to do- my wedding is an intimate affair, so in fact the dress is a bridesmaids dress.
I hate the dress I am supposed to remember for the rest of my life.

0
★☆☆☆☆

To make a long story short...

They ordered my dress a size too small.
Had to go back SEVEN times for alterations because they were NEVER right.
Last week, the head seamstress (laurel) apologized; saying she thought there was enough room to let the dress out. They had to overnight fabric, which brings me to today...
My wedding is in three days, and I was at the dress shop for 3 1/2 hours. STILL, it puckers in places in the back; has random little strings sticking out, and is lumpy in the breast area. That's just a couple of things. Since it has been altered and re-altered and altered (literally) more than 20 times; the dress looks used.
They never had a manager come to speak to me, never offered my money back.
And so you know, it wasn't a complicated dress to do- my wedding is an intimate affair, so in fact the dress is a bridesmaids dress.
I hate the dress I am supposed to remember for the rest of my life.

Cons: sizing, alterations, unfriendly staff

.

I find it odd that all the negative reviews were written all on the same day. Perhaps an upset employee? Perhaps you should all make your own decisions before you rely on the negative feedback that was left on here.

5
★★★★★

I find it odd that all the negative reviews were written all on the same day. Perhaps an upset employee? Perhaps you should all make your own decisions before you rely on the negative feedback that was left on here.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have to say that I am very surprised at the negative reviews I have read here. I am sorry that the girls who wrote the previous negative reviews did not have a good experience at Bridal Beginning, but I would like to say that I, along with all of my bridesmaids, mother, and sister had THE BEST experience at Bridal Beginning.

To begin, the salespeople are all very NICE AND ATTENTIVE. The Bridal Beginning staff not only helped me for over an hour to find a dress, but also helped my mother and sister for as long as was needed to make sure they found the right selection. They had a great selection of dresses, and the saleswoman was very happy to help. Following the selection of my dress, every interaction I have had regarding orders, sizing, etc. has been great. I couldn't find the veil I had envisioned anywhere, and the Bridal Beginning consultant worked with me to create the veil I wanted.

Finally, the dresses are certainly not overpriced. I got the same dress at Bridal Beginning that I had seen in a boutique in Lexington, KY, but for less. I ended up saving money at Bridal Beginning, but would pay more just for the wonderful experience I had there.

From start to finish, Bridal Beginning could not have done it better. THANK YOU!

5
★★★★★

I have to say that I am very surprised at the negative reviews I have read here. I am sorry that the girls who wrote the previous negative reviews did not have a good experience at Bridal Beginning, but I would like to say that I, along with all of my bridesmaids, mother, and sister had THE BEST experience at Bridal Beginning.

To begin, the salespeople are all very NICE AND ATTENTIVE. The Bridal Beginning staff not only helped me for over an hour to find a dress, but also helped my mother and sister for as long as was needed to make sure they found the right selection. They had a great selection of dresses, and the saleswoman was very happy to help. Following the selection of my dress, every interaction I have had regarding orders, sizing, etc. has been great. I couldn't find the veil I had envisioned anywhere, and the Bridal Beginning consultant worked with me to create the veil I wanted.

Finally, the dresses are certainly not overpriced. I got the same dress at Bridal Beginning that I had seen in a boutique in Lexington, KY, but for less. I ended up saving money at Bridal Beginning, but would pay more just for the wonderful experience I had there.

From start to finish, Bridal Beginning could not have done it better. THANK YOU!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went to the Bridal Beginning after going to every other bridal shop in Pittsburgh and I wish I would have went there first. The staff was so helpful and their selection is unbelievable! When I walked in I couldn't believe how many dresses there were to pick from. I felt like a princess the whole time I was there. They listened to what I wanted and they brought me in dresses that I never thought I would like but fell in love with. They really know what they are doing. I bought my dress, my headpiece, my veil, and my bridesmaids dresses there. I have never felt so beautiful and my girls all loved their gowns. They all got a different style and looked fabulous. Every detail was perfect! Save yourself the agony of crumby service and poor taste and go straight to Bridal Beginning.

2
★★★★★

I went to the Bridal Beginning after going to every other bridal shop in Pittsburgh and I wish I would have went there first. The staff was so helpful and their selection is unbelievable! When I walked in I couldn't believe how many dresses there were to pick from. I felt like a princess the whole time I was there. They listened to what I wanted and they brought me in dresses that I never thought I would like but fell in love with. They really know what they are doing. I bought my dress, my headpiece, my veil, and my bridesmaids dresses there. I have never felt so beautiful and my girls all loved their gowns. They all got a different style and looked fabulous. Every detail was perfect! Save yourself the agony of crumby service and poor taste and go straight to Bridal Beginning.

Pros: Huge selection, Staff with great taste and service, Great Prices

.

I went to the Bridal Beginning after going to every other bridal shop in Pittsburgh and I wish I would have went there first. The staff was so helpful and their selection is unbelievable! When I walked in I couldn't believe how many dresses there were to pick from. I felt like a princess the whole time I was there. They listened to what I wanted and they brought me in dresses that I never thought I would like but fell in love with. They really know what they are doing. I bought my dress, my headpiece, my veil, and my bridesmaids dresses there. I have never felt so beautiful and my girls all loved their gowns. They all got a different style and looked fabulous. Every detail was perfect! Save yourself the agony of crumby service and poor taste and go straight to Bridal Beginning.

5
★★★★★

I went to the Bridal Beginning after going to every other bridal shop in Pittsburgh and I wish I would have went there first. The staff was so helpful and their selection is unbelievable! When I walked in I couldn't believe how many dresses there were to pick from. I felt like a princess the whole time I was there. They listened to what I wanted and they brought me in dresses that I never thought I would like but fell in love with. They really know what they are doing. I bought my dress, my headpiece, my veil, and my bridesmaids dresses there. I have never felt so beautiful and my girls all loved their gowns. They all got a different style and looked fabulous. Every detail was perfect! Save yourself the agony of crumby service and poor taste and go straight to Bridal Beginning.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

The sales clerks are great and they will help you find the perfect bridal gown, but don't use their seamstress. She is rude, slow, and she will cut corners to get your dress out the door. I loved my dress, until she got her hands on it. A store of this caliber should select their seamstresses much more carefully.

0
★☆☆☆☆

The sales clerks are great and they will help you find the perfect bridal gown, but don't use their seamstress. She is rude, slow, and she will cut corners to get your dress out the door. I loved my dress, until she got her hands on it. A store of this caliber should select their seamstresses much more carefully.

.

The sales clerks are great and they will help you find the perfect bridal gown, but don't use their seamstress. She is rude, slow, and she will cut corners to get your dress out the door. I loved my dress, until she got her hands on it. A store of this caliber should select their seamstresses much more carefully.

2
★★☆☆☆

The sales clerks are great and they will help you find the perfect bridal gown, but don't use their seamstress. She is rude, slow, and she will cut corners to get your dress out the door. I loved my dress, until she got her hands on it. A store of this caliber should select their seamstresses much more carefully.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Before going to The Bridal Beginning, I researched a lot of bridal stores and read many of their reviews. While The Bridal Beginning had some negative reviews, as did many of the places around the area, I decided to try it anyway. I had a great experience and absolutely LOVED my salesperson. She was so incredibly helpful! So the best advice I can give is to try out different bridal shops. While some people may have had a bad experience, you may not. While reviews are helpful, some may mislead you. i.e. There is a review below that talks about the fact that the salesperson wanted the balance paid on the dress when the bride came in to try it on... When you order your dress, you sign a contract. On the back of that contract as well as your reciept, it states that the balance must be paid when you come in to try it on. So don't believe everything you read.

4
★★★★☆

Before going to The Bridal Beginning, I researched a lot of bridal stores and read many of their reviews. While The Bridal Beginning had some negative reviews, as did many of the places around the area, I decided to try it anyway. I had a great experience and absolutely LOVED my salesperson. She was so incredibly helpful! So the best advice I can give is to try out different bridal shops. While some people may have had a bad experience, you may not. While reviews are helpful, some may mislead you. i.e. There is a review below that talks about the fact that the salesperson wanted the balance paid on the dress when the bride came in to try it on... When you order your dress, you sign a contract. On the back of that contract as well as your reciept, it states that the balance must be paid when you come in to try it on. So don't believe everything you read.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I just finished by experience with BB. I purchased my wedding gown there and although I had no issue with my initial visit when I found my dress, I have nothing but bad things to say after that. My main issue with them is this: I had 3 fittings with them and every single time they took me late. The first two fittings were just about 20 minutes, so I wasn't that annoyed by it - although I did think it was strange that no one came over to say anything about when they would take me or apologize for the wait despite the fact that I had an appointment. But the last fitting is what really ticked me off. My last fitting was scheduled a week before my wedding and I was really planning on taking the dress home that day. Although I had an appointment, I sat there and waited for 40 minutes until I could try on my dress! The strangest thing about this experience was all these woman who were standing behind the counter kept looking at me and obviously knew I had been waiting for a long time and no one came over to me to apologize! Finally someone came over and asked me if I was Beth and when I said "no" they acknowledged that I was waiting to be fitted but did NOT apologize for making me wait. I was thinking the whole time that making me wait is one thing, but showing absolutely no consideration for my time is another. I would have really appreciated some acknowledgment that they were sorry for wasting my time. I was thinking do they really think I have nothing better to do a week before my wedding? I was ready to just ask for my dress and go when they finally took me.

2
★★☆☆☆

I just finished by experience with BB. I purchased my wedding gown there and although I had no issue with my initial visit when I found my dress, I have nothing but bad things to say after that. My main issue with them is this: I had 3 fittings with them and every single time they took me late. The first two fittings were just about 20 minutes, so I wasn't that annoyed by it - although I did think it was strange that no one came over to say anything about when they would take me or apologize for the wait despite the fact that I had an appointment. But the last fitting is what really ticked me off. My last fitting was scheduled a week before my wedding and I was really planning on taking the dress home that day. Although I had an appointment, I sat there and waited for 40 minutes until I could try on my dress! The strangest thing about this experience was all these woman who were standing behind the counter kept looking at me and obviously knew I had been waiting for a long time and no one came over to me to apologize! Finally someone came over and asked me if I was Beth and when I said "no" they acknowledged that I was waiting to be fitted but did NOT apologize for making me wait. I was thinking the whole time that making me wait is one thing, but showing absolutely no consideration for my time is another. I would have really appreciated some acknowledgment that they were sorry for wasting my time. I was thinking do they really think I have nothing better to do a week before my wedding? I was ready to just ask for my dress and go when they finally took me.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I went to Bridal Beginnings on the recommendation of a friend. Her sister bought her dress at the store and I wanted a store with a large selection of dresses.

When I arrived at the store with my mom and M.O.H. our sales lady was late. That was alright because it gave us a chance to look at bridesmaids dresses. When I asked about color sample, the receptionist never looked up to answer my question, even after asking twice.

Then when it time to try on dresses, the sales woman told my mom that she would have to sit in a designate area and not help with the selection and fitting. The sales lady asked to see my pictures, and then ignored them.

When I told her I didn't like any of the dresses she pulled for me, because I just didn't like them. She assumed it was the fit, and pulled plus size dresses from the back and said to try them even if they weren't what I wanted.

Note: I am tall, short waisted, and athletic. I'm a size 12, not a 20W!!

It was embarrassing to be in that situation in front of my mom and best friend.

0
★☆☆☆☆

I went to Bridal Beginnings on the recommendation of a friend. Her sister bought her dress at the store and I wanted a store with a large selection of dresses.

When I arrived at the store with my mom and M.O.H. our sales lady was late. That was alright because it gave us a chance to look at bridesmaids dresses. When I asked about color sample, the receptionist never looked up to answer my question, even after asking twice.

Then when it time to try on dresses, the sales woman told my mom that she would have to sit in a designate area and not help with the selection and fitting. The sales lady asked to see my pictures, and then ignored them.

When I told her I didn't like any of the dresses she pulled for me, because I just didn't like them. She assumed it was the fit, and pulled plus size dresses from the back and said to try them even if they weren't what I wanted.

Note: I am tall, short waisted, and athletic. I'm a size 12, not a 20W!!

It was embarrassing to be in that situation in front of my mom and best friend.

.

I cannot believe all of the unpleasant things that have been written by formers customers of Bridal Beginning! My sister and I both bought our wedding gowns there and both had great experiences. We went together and had back to back appointments, which our consultant happily consolidated as our dress preferences began to overlap. Although we were trying on dresses at the same time, our consultant brought in as many dresses as we wanted and was very accurate in bringing dresses that we had described.

I can see how a bride-to-be would want to go into the racks and pick out her own dress, but that is not how bridal shops are managed! If a bride-to-be wants to do that, she should go to a discount shop or a giant retail chain and pick out the cheap dress that suits her. This is why Bridal Beginning has experienced bridal consultants - it is their job to find dresses to suit the bride.

I could not have been happier with the service I received at Bridal Beginning. Everyone there was attentive and accomodating - I cannot wait for my dress to come in!

4
★★★★☆

I cannot believe all of the unpleasant things that have been written by formers customers of Bridal Beginning! My sister and I both bought our wedding gowns there and both had great experiences. We went together and had back to back appointments, which our consultant happily consolidated as our dress preferences began to overlap. Although we were trying on dresses at the same time, our consultant brought in as many dresses as we wanted and was very accurate in bringing dresses that we had described.

I can see how a bride-to-be would want to go into the racks and pick out her own dress, but that is not how bridal shops are managed! If a bride-to-be wants to do that, she should go to a discount shop or a giant retail chain and pick out the cheap dress that suits her. This is why Bridal Beginning has experienced bridal consultants - it is their job to find dresses to suit the bride.

I could not have been happier with the service I received at Bridal Beginning. Everyone there was attentive and accomodating - I cannot wait for my dress to come in!

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

I went to try on dresses and make a purchase on the day after Thanksgiving- the first day of their Maggie Sottero trunk show. I had already tried on tons of dresses but hadn't fallen in love with anything, but I was determined to make a purchase that day in Pittsburgh (where I am getting married). My sales associate was fabulous. I tried on quite a few dresses, and she remained patient and understanding. She didn't try to sell me anything extra, brought me all new Maggie gowns that weren't even online yet, and didn't force me into anything.

Another plus- we were also going to purchase bridesmaid gowns that day. They handed me off to a different sales associate to help with that task. My sister, who wears a size 8-10 in regular clothes, was having a very hard time even getting into the sample gowns. After talking with Ashley, she brought us a few larger sample sizes, then managed to help lace-up the back of a gown my sister had tried on. Since my sister had actually been able to try something on, and Ashley helped cheer her up, we ordered four gowns that day. The store was crazy, but I felt like we were their only customers. It was fabulous :)

4
★★★★☆

I went to try on dresses and make a purchase on the day after Thanksgiving- the first day of their Maggie Sottero trunk show. I had already tried on tons of dresses but hadn't fallen in love with anything, but I was determined to make a purchase that day in Pittsburgh (where I am getting married). My sales associate was fabulous. I tried on quite a few dresses, and she remained patient and understanding. She didn't try to sell me anything extra, brought me all new Maggie gowns that weren't even online yet, and didn't force me into anything.

Another plus- we were also going to purchase bridesmaid gowns that day. They handed me off to a different sales associate to help with that task. My sister, who wears a size 8-10 in regular clothes, was having a very hard time even getting into the sample gowns. After talking with Ashley, she brought us a few larger sample sizes, then managed to help lace-up the back of a gown my sister had tried on. Since my sister had actually been able to try something on, and Ashley helped cheer her up, we ordered four gowns that day. The store was crazy, but I felt like we were their only customers. It was fabulous :)

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have never been more insulted as a customer in my entire life. When I first went to The Bridal Beginning I found a dress I loved and the staff was decent, but when my dress came in, it was a completely different story. I am a college student and they called me during a class to let me know my dress was in and had to leave a message. When I called back, Linda told me my dress was in and I could make an appointment to try it on. I called a couple weeks later to set up a Saturday appointment, but they were not open past five so I couldn't make it. I called back again and made a Monday appointment. My mother, bridesmaid, and I arrived and tried the gown on and when the sales woman suggested a veil and tiara and my mother told her we were not ordering anything else that day, she immediately demanded full payment on the wedding gown! My wedding is not until June and I was only intending on seeing the dress for the first time. It was not a fitting or anything and no measurements were taken. My mother was not prepared to pay at the time as no one had mentioned, in any of my conversations about making appointments to come in that the balance would be due. These woman told me that I was told about the payment being due when they called to tell me my dress was in and they were a little taken aback when I informed that that I never even spoke to anyone when my dress came in and all they did was leave a message. Linda then looked me in the face and told me that she specifically remembered telling me the balance was due which is a complete lie. I work in retail and if I were ever to tell a customer that they were lying or wrong, I would lose my job in an instant. Paying for the dress was not a problem, luckily my mother had her check book with her, and there would not have been any problem had they simply told us ahead of time that payment would be due. These women are very rude, unprofessional, and I will never use their services ever again and I truly hope that you do not put yourself through this hassle and just go somewhere else to find your perfect dress! Good luck!

1
★☆☆☆☆

I have never been more insulted as a customer in my entire life. When I first went to The Bridal Beginning I found a dress I loved and the staff was decent, but when my dress came in, it was a completely different story. I am a college student and they called me during a class to let me know my dress was in and had to leave a message. When I called back, Linda told me my dress was in and I could make an appointment to try it on. I called a couple weeks later to set up a Saturday appointment, but they were not open past five so I couldn't make it. I called back again and made a Monday appointment. My mother, bridesmaid, and I arrived and tried the gown on and when the sales woman suggested a veil and tiara and my mother told her we were not ordering anything else that day, she immediately demanded full payment on the wedding gown! My wedding is not until June and I was only intending on seeing the dress for the first time. It was not a fitting or anything and no measurements were taken. My mother was not prepared to pay at the time as no one had mentioned, in any of my conversations about making appointments to come in that the balance would be due. These woman told me that I was told about the payment being due when they called to tell me my dress was in and they were a little taken aback when I informed that that I never even spoke to anyone when my dress came in and all they did was leave a message. Linda then looked me in the face and told me that she specifically remembered telling me the balance was due which is a complete lie. I work in retail and if I were ever to tell a customer that they were lying or wrong, I would lose my job in an instant. Paying for the dress was not a problem, luckily my mother had her check book with her, and there would not have been any problem had they simply told us ahead of time that payment would be due. These women are very rude, unprofessional, and I will never use their services ever again and I truly hope that you do not put yourself through this hassle and just go somewhere else to find your perfect dress! Good luck!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

The bad attitude in this shop is unbelievable. I was in to check out veils. I had already decide which dress I wanted but had not purchased it yet. They assumed incorrectly that I had already purchased my dress. So when I asked to try on my dress with their veils selections I was told, " You can not try on a dress you have purchased elsewhere, because we don't want the wear and tear on our dresses." I was looking to purchase a $600 veil plus shoes and a tiara. Nasty attitude cost them all of my wedding business.

1
★☆☆☆☆

The bad attitude in this shop is unbelievable. I was in to check out veils. I had already decide which dress I wanted but had not purchased it yet. They assumed incorrectly that I had already purchased my dress. So when I asked to try on my dress with their veils selections I was told, " You can not try on a dress you have purchased elsewhere, because we don't want the wear and tear on our dresses." I was looking to purchase a $600 veil plus shoes and a tiara. Nasty attitude cost them all of my wedding business.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

I have been to BB several times as a Bride to be and as a Bridesmaid. I personally did not choose to use BB for my own big day. Staff are accomadating, but can be unpleasant at times. Selection was just okay.

3
★★★☆☆

I have been to BB several times as a Bride to be and as a Bridesmaid. I personally did not choose to use BB for my own big day. Staff are accomadating, but can be unpleasant at times. Selection was just okay.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

I looked here for my wedding dress in '04. While the store itself was very nice, the service and way the business is run leaves much to be desired.

The first thing I did not like was the fact that you could not look for your own dress. You tell the sales assistant what "type" of dree you are looking for and then they bring the dress they think you would like into the dressing room. I did not like that.

The second thing I did not like was the fact that they would not tell you the designer of the dress until after you purchase the dress. I guess they did not want you to look else where for the same dress at a cheaper price.

Third - they were very over priced. The dress I liked I did my research and found it else where for about 30% less.

3
★★★☆☆

I looked here for my wedding dress in '04. While the store itself was very nice, the service and way the business is run leaves much to be desired.

The first thing I did not like was the fact that you could not look for your own dress. You tell the sales assistant what "type" of dree you are looking for and then they bring the dress they think you would like into the dressing room. I did not like that.

The second thing I did not like was the fact that they would not tell you the designer of the dress until after you purchase the dress. I guess they did not want you to look else where for the same dress at a cheaper price.

Third - they were very over priced. The dress I liked I did my research and found it else where for about 30% less.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Bridal Beginning, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review