South Philly Style Shoes

★☆☆☆☆
  • 2116 S Broad St

    Philadelphia, PA 19145

    Map & Directions
  • 215-468-1972

1.0 3
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Horrible people in this store. Very rude. Can't believe they treat customers this way. Bought shoes and paid $10 to have them dyed. Bride decided not to have them dyed there (wonder why?). I called and explained the situation and was told I couldn't get a refund, but a store credit. Went back and forth and Joanne blatantly hung up on me. I called back and they must have been playing games with the phones (real mature) because I had to dial a few times to get through. Finally got through, and Joanne said she was hung up on (not true) then changed her story and said she heard static and hung up. Back and forth again and then Joanne said, "you're going to pay $5 to come over the bridge for a $10 credit?" Not worried about the money, but now it's the principle because they are so rude to customers. Sounds like they are just rude to everyone. Awful customer service and policies. Beware!

1
★☆☆☆☆

Horrible people in this store. Very rude. Can't believe they treat customers this way. Bought shoes and paid $10 to have them dyed. Bride decided not to have them dyed there (wonder why?). I called and explained the situation and was told I couldn't get a refund, but a store credit. Went back and forth and Joanne blatantly hung up on me. I called back and they must have been playing games with the phones (real mature) because I had to dial a few times to get through. Finally got through, and Joanne said she was hung up on (not true) then changed her story and said she heard static and hung up. Back and forth again and then Joanne said, "you're going to pay $5 to come over the bridge for a $10 credit?" Not worried about the money, but now it's the principle because they are so rude to customers. Sounds like they are just rude to everyone. Awful customer service and policies. Beware!

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I would never recommend this store to anyone!!! Im getting married in June and needed a pair of shoes. My first visit there I was impressed with their abundance of shoes. I tried on about 10 pairs and finally found one that I liked best. I was there for about 1 1/2 hours tops. I thanked the girl a million times and apologized for trying on a lot of shoes.(who, by the way, had no personality at all and looked like she had a gun to her back forcing her to be there). Let me also include that this other woman helping out,( im assuming is the owner) was shoving her face with food while talking to me. I was happy to have found my wedding shoes!! When I got home I realized they were too high and not comfortable at all. I went back a week later to exchange them(bc they don't do returns) and the owner took the shoes out of my hand abruptly and said "I'm cringing at the sight of seeing you again, we spent hours with you last time you were here". I couldn't believe what I heard!! Never before had i ever felt so insulted!! The entire time I was there they were nothing but rude and ignorant acting as if I were wasting their time.!!! Don't even bother going to this place!!! Beside form being rude and nasty, the shoe quality is poor. It's as if they get them from a hand me down store and charge the same as if new!! Don't waste ur time!!!!!!!!!

1
★☆☆☆☆

I would never recommend this store to anyone!!! Im getting married in June and needed a pair of shoes. My first visit there I was impressed with their abundance of shoes. I tried on about 10 pairs and finally found one that I liked best. I was there for about 1 1/2 hours tops. I thanked the girl a million times and apologized for trying on a lot of shoes.(who, by the way, had no personality at all and looked like she had a gun to her back forcing her to be there). Let me also include that this other woman helping out,( im assuming is the owner) was shoving her face with food while talking to me. I was happy to have found my wedding shoes!! When I got home I realized they were too high and not comfortable at all. I went back a week later to exchange them(bc they don't do returns) and the owner took the shoes out of my hand abruptly and said "I'm cringing at the sight of seeing you again, we spent hours with you last time you were here". I couldn't believe what I heard!! Never before had i ever felt so insulted!! The entire time I was there they were nothing but rude and ignorant acting as if I were wasting their time.!!! Don't even bother going to this place!!! Beside form being rude and nasty, the shoe quality is poor. It's as if they get them from a hand me down store and charge the same as if new!! Don't waste ur time!!!!!!!!!

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I recently went to this store because it was highly recommended. The bought 2 pairs of shoes because I was not sure of which ones would go best with my bridal gown. I asked them about their return policy because more than likely I would be bringing one back, they said they could only give store credit, which I was fine with since I could give that to my mother to use. When I was just about to leave the store, I saw another pair of shoes I liked better than the one pair so I exchanged them. It was a $10.00 difference, which I paid them that $10.00 in cash. I asked her if I needed a new receipt because I knew I was going to be bringing something back. She said no. So my receipt did not reflect the new pair of shoes I purchased. Needless to say I had to bring both pairs back, they were not the right color. I got there about 10 minutes before they were closing and the two women were so rude (which I thought they were rude the first time I went with my sister). The one woman was actually smoking in the store. I just wanted to take the credit, but of course she was only giving me the credit minus the $10.00 that I had to pay additional for the one pair of shoes, I reminded her of when I purchased the shoes but of course they didn't want to give me the credit for the full amount I paid, they looked at me like I was crazy and actually trying to rip them off. I am a grown woman with a full time job, $10.00 is nothing, but it was pure principal. I was so frustrated by their rudeness and how very unprofessional the both of them were, that I just said forget and walked out. I do not recommend this store to anyone. It was also very small, dingy and dirty... They don't have any shoes they you won't be able to find somewhere else, like zappos or shoebuy

1
★☆☆☆☆

I recently went to this store because it was highly recommended. The bought 2 pairs of shoes because I was not sure of which ones would go best with my bridal gown. I asked them about their return policy because more than likely I would be bringing one back, they said they could only give store credit, which I was fine with since I could give that to my mother to use. When I was just about to leave the store, I saw another pair of shoes I liked better than the one pair so I exchanged them. It was a $10.00 difference, which I paid them that $10.00 in cash. I asked her if I needed a new receipt because I knew I was going to be bringing something back. She said no. So my receipt did not reflect the new pair of shoes I purchased. Needless to say I had to bring both pairs back, they were not the right color. I got there about 10 minutes before they were closing and the two women were so rude (which I thought they were rude the first time I went with my sister). The one woman was actually smoking in the store. I just wanted to take the credit, but of course she was only giving me the credit minus the $10.00 that I had to pay additional for the one pair of shoes, I reminded her of when I purchased the shoes but of course they didn't want to give me the credit for the full amount I paid, they looked at me like I was crazy and actually trying to rip them off. I am a grown woman with a full time job, $10.00 is nothing, but it was pure principal. I was so frustrated by their rudeness and how very unprofessional the both of them were, that I just said forget and walked out. I do not recommend this store to anyone. It was also very small, dingy and dirty... They don't have any shoes they you won't be able to find somewhere else, like zappos or shoebuy

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