Keep Heating & Cooling

★★★★☆
  • 141 E 26th St

    Erie, PA 16504

    Map & Directions
  • 814-459-8255

About Keep Heating & Cooling

Hours
8:30 am to 4:30 pm Monday thru Friday 24hr emergency service always available

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Erie:
Resultset_next

Brothers Plumbing & Heating

12249 Pennsylvania St Thornton, AR

Resultset_next

Murphy Heating

621 Mount Evans Street Longmont, CO

4.0833 12
Hi! Sign in to let us know how Keep Heating & Cooling was?
Write a Review
.

i have dealt with keep heating & cooling since march 2007 purchasing a water heater and furnace and air conditioning unit. i chose them because of excellent service they provided for my brother in law. i have been very satisfied with there

3
★★★★★

i have dealt with keep heating & cooling since march 2007 purchasing a water heater and furnace and air conditioning unit. i chose them because of excellent service they provided for my brother in law. i have been very satisfied with there

.

They are professionals. Every time we call them, they were on time, the installation crew are very meticulous in workmanship and cleanup. They answered all questions and made sure we understood how to operate the systems. A little pricey, but comparable to other companies. You get what you pay for and we have been very happy.

5
★★★★★

They are professionals. Every time we call them, they were on time, the installation crew are very meticulous in workmanship and cleanup. They answered all questions and made sure we understood how to operate the systems. A little pricey, but comparable to other companies. You get what you pay for and we have been very happy.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

K.H that is a false review, my company gives a 90 day warranty on workmanship and 1 year on all parts installed. So you are either a competitor using the web to shoot me down or you just have nothing to do. If you can prove your claims i

3
★★★★★

K.H that is a false review, my company gives a 90 day warranty on workmanship and 1 year on all parts installed. So you are either a competitor using the web to shoot me down or you just have nothing to do. If you can prove your claims i

.

I responded to K.H. in past and on another site. We have a 90 day warranty on our workmanship and every new part comes with a 1 year warranty so your claims and reviews have to be false and should have said this on on first reply. There is no way you were charged twice for the same problem or part. I worked to hard for too many years for people to put false claims on the net, we all make mistakes but i leave no customer in a ditch and stand by my reputation and have a whole lot of satisfied customers to back that up

4
★★★★☆

I responded to K.H. in past and on another site. We have a 90 day warranty on our workmanship and every new part comes with a 1 year warranty so your claims and reviews have to be false and should have said this on on first reply. There is no way you were charged twice for the same problem or part. I worked to hard for too many years for people to put false claims on the net, we all make mistakes but i leave no customer in a ditch and stand by my reputation and have a whole lot of satisfied customers to back that up

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I don't know why your cutting a businessman for caring about their reviews. I do live very far and had them come and fix my air. They fixed it, tested it and left. The next day I still didn't feel like it was up to par so I called again and they came out free of charge. SIMPLE

A few people seem mad on here but I don't see anyone who decided to call them back and get their issues fix if they felt it was wrong. LOOK the owner put his number on here basically saying he cares. CALL

4
★★★★☆

I don't know why your cutting a businessman for caring about their reviews. I do live very far and had them come and fix my air. They fixed it, tested it and left. The next day I still didn't feel like it was up to par so I called again and they came out free of charge. SIMPLE

A few people seem mad on here but I don't see anyone who decided to call them back and get their issues fix if they felt it was wrong. LOOK the owner put his number on here basically saying he cares. CALL

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Notice that the owner wrote a review to bolster his rating. Don't call them unless you have no other choice or are so wealthy that you don't care where your money goes. Service fee of $40 just to come then $80/hr labor which they continue to charge if they have to leave your house to go for a part. The technician told me that I was 'lucky" my house wasn't too far. Got charged $120.00 for 30 min worth of labor. Funny too, I had just had the furnace serviced by them one month earlier and somehow it needed the same parts which were just "replaced" the previous month(???) Called to voice my concerns to the owner. He was rude, talking over me. Hope there are still quality people who want to earn their business. Jeff Keep is NOT one of them!

1
★☆☆☆☆

Notice that the owner wrote a review to bolster his rating. Don't call them unless you have no other choice or are so wealthy that you don't care where your money goes. Service fee of $40 just to come then $80/hr labor which they continue to charge if they have to leave your house to go for a part. The technician told me that I was 'lucky" my house wasn't too far. Got charged $120.00 for 30 min worth of labor. Funny too, I had just had the furnace serviced by them one month earlier and somehow it needed the same parts which were just "replaced" the previous month(???) Called to voice my concerns to the owner. He was rude, talking over me. Hope there are still quality people who want to earn their business. Jeff Keep is NOT one of them!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

Don't call them unless you have no other choice or are so wealthy that you don't care where your money goes. Service fee of $40 just to come then $80/hr labor which they continue to charge if they have to leave your house to go for a part.

3
★★★★★

Don't call them unless you have no other choice or are so wealthy that you don't care where your money goes. Service fee of $40 just to come then $80/hr labor which they continue to charge if they have to leave your house to go for a part.

.

i read a review that amazed me to see, I am the owner of Keep Heating and Cooling and for 20 years I have made sure that we offer the fastest and best service available. Never does a service call residential or commercial not get done the day we receive the call, our day is not complete until all calls are finished. If anyone experiences anything like that you can call me direct and i will come out myself and do the job for free,,,,,,814-572-0166,,now how is that for a guarantee?

5
★★★★★

i read a review that amazed me to see, I am the owner of Keep Heating and Cooling and for 20 years I have made sure that we offer the fastest and best service available. Never does a service call residential or commercial not get done the day we receive the call, our day is not complete until all calls are finished. If anyone experiences anything like that you can call me direct and i will come out myself and do the job for free,,,,,,814-572-0166,,now how is that for a guarantee?

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very bad experience. They rushed a job, did bad work and I have had to pay over $350.00 to get there poor job fixed. I will never call them again

1
★☆☆☆☆

Very bad experience. They rushed a job, did bad work and I have had to pay over $350.00 to get there poor job fixed. I will never call them again

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

I was extremely unsatisfied with Keep Heating & Cooling. I cannot rate the service since I never good a service person to my house! It took a week and a half to get an appointment and the service person called and cancelled (never got the message). The second appointment was scheduled for the next day and the service person called 2 hours saying he was on his way, again leaving a message. I was still at work and the person meeting the service person was uavailable.
When I called to schedule appointments, the person making the appointments was extremely rude and when asked to speak to a manager, she said she was the manager. Since when does a manage schedule appointments!! Good luck trying to get a person to your house.

1
★☆☆☆☆

I was extremely unsatisfied with Keep Heating & Cooling. I cannot rate the service since I never good a service person to my house! It took a week and a half to get an appointment and the service person called and cancelled (never got the message). The second appointment was scheduled for the next day and the service person called 2 hours saying he was on his way, again leaving a message. I was still at work and the person meeting the service person was uavailable.
When I called to schedule appointments, the person making the appointments was extremely rude and when asked to speak to a manager, she said she was the manager. Since when does a manage schedule appointments!! Good luck trying to get a person to your house.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

My elderly uncle has dealt with Keep Heating for many years. They checked out and serviced his 50+ years old system. This past winter (2008), we had them install a new system. All the service people we dealt with were knowledgeable, friendly, and all-around great in their customer service. They had to deal with very old and uneven steps to get to the basement, but were uncomplaining and courteous. The furnace they recommended was just right for his needs, and we are all extremely pleased.

5
★★★★★

My elderly uncle has dealt with Keep Heating for many years. They checked out and serviced his 50+ years old system. This past winter (2008), we had them install a new system. All the service people we dealt with were knowledgeable, friendly, and all-around great in their customer service. They had to deal with very old and uneven steps to get to the basement, but were uncomplaining and courteous. The furnace they recommended was just right for his needs, and we are all extremely pleased.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

We have them come out every year to check out our air conditioning unit before summer and our furnace before winter and they are always very professional and friendly!

PROS: Professional, Friendly staff
CONS:

5
★★★★★

We have them come out every year to check out our air conditioning unit before summer and our furnace before winter and they are always very professional and friendly!

PROS: Professional, Friendly staff
CONS:

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

Message from Keep Heating & Cooling

Free estimates on installations.. 10% off first service call or maintenance for new customers!

More about Keep Heating & Cooling

Full service HVAC company for all your residential and commercial needs

Articles and Advice

 

Wait, you're the expert.

If you've been to or used Keep Heating & Cooling, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review