Imaginations

★★☆☆☆

About Imaginations

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
2.0 1
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This florist is notorious for high prices - and some think you get what you pay for but I disagree in this case. My mother recently sent flowers to me for my birthday. I didn't have a complaint, I was happy to receive flowers, but when I sent a pic of them to her with a thank you she was very unhappy (which I now understand completely). It was 40% as nice as the arrangements you could have bought on-line for the same price. She asked for a monochromatic arrangement, it contained 5 colors (white, peach, green, yellow, bright pink). It ought to have been a pave arrangement, but it definitely had a flat side and was much better placed against a wall rather than used as a centerpiece. Add to that price a $15 delivery fee for a 3 mile drive to my company (from which this florist receives a LOT of business) and I feel awful that she wasted her money like that. I'll let my mother review their disgraceful customer service skills and the response she received regarding her disappointment.

2
★★☆☆☆

This florist is notorious for high prices - and some think you get what you pay for but I disagree in this case. My mother recently sent flowers to me for my birthday. I didn't have a complaint, I was happy to receive flowers, but when I sent a pic of them to her with a thank you she was very unhappy (which I now understand completely). It was 40% as nice as the arrangements you could have bought on-line for the same price. She asked for a monochromatic arrangement, it contained 5 colors (white, peach, green, yellow, bright pink). It ought to have been a pave arrangement, but it definitely had a flat side and was much better placed against a wall rather than used as a centerpiece. Add to that price a $15 delivery fee for a 3 mile drive to my company (from which this florist receives a LOT of business) and I feel awful that she wasted her money like that. I'll let my mother review their disgraceful customer service skills and the response she received regarding her disappointment.

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