Rittenhouse Veterinary Medical

★★★☆☆

About Rittenhouse Veterinary Medical

Pets & Animals

Pets & Animals
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I'm shocked by some of the negative reviews below. I've been taking my two cats to Dr. Soli for 7 years now, and he is just wonderful. He makes you feel like he loves your pets even more than you do, if that's possible! I will say that I

3
★★★★★

I'm shocked by some of the negative reviews below. I've been taking my two cats to Dr. Soli for 7 years now, and he is just wonderful. He makes you feel like he loves your pets even more than you do, if that's possible! I will say that I

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If you can get past the curt receptionist, your experience with Dr. Soli is wonderful and more then makes up for receptionist's bad behavior.

I've been a longtime client of Dr. Soli. There have been more times than I can count when he has been there for me and my pet family. He has gone above and beyond for us on emergency situations, and called to check on us after the emergency has passed.

His service may be a bit pricey, but you pay for what you get - good, loyal service! In the past, I have visited other vets to save money, and have noticed the turn-over of techs and the coldness you are treated with because no one knows you. At Rittenhouse Veterinary Medical Center it is a private owned practice with one doctor that knows you and treats you as family.

2
★★★★★

If you can get past the curt receptionist, your experience with Dr. Soli is wonderful and more then makes up for receptionist's bad behavior.

I've been a longtime client of Dr. Soli. There have been more times than I can count when he has been there for me and my pet family. He has gone above and beyond for us on emergency situations, and called to check on us after the emergency has passed.

His service may be a bit pricey, but you pay for what you get - good, loyal service! In the past, I have visited other vets to save money, and have noticed the turn-over of techs and the coldness you are treated with because no one knows you. At Rittenhouse Veterinary Medical Center it is a private owned practice with one doctor that knows you and treats you as family.

Pros: The doctor is friendly, loving and listens to your concerns

Cons: The recepitionist is a total BITCH!

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We have two cats that we've taken to Dr. Soli since we got them in 2001. We used to live within walking distance, but even after moving several years ago, we still drive in to Center City for our veterinary care. We have received consistently professional, knowledgeable service from Dr. Soli for annual check-ups and for more urgent care (and great service from the front desk, despite some of the other reviews here). Dr. Soli takes the time to examine our pets thoroughly and chats with us about concerns, treatments, things to watch or not to worry about, etc.

Dr. Soli is a sole proprietor, so his schedule does get full, especially on weekends. To get a Saturday appointment for something routine like an annual check-up requires scheduling a month or two in advance. However, for urgent care, if we were flexible, we could get in within a few days. We did need emergency care one time on a Sunday and went to Penn because Rittenhouse Vet was closed. But we were able to schedule a couple of follow-ups with Dr. Soli the first and second week afterward with no problem.

Dr. Soli's costs are also a bit high, but we feel we get what we pay for and will continue to bring our cats to Dr. Soli.

2
★★★★☆

We have two cats that we've taken to Dr. Soli since we got them in 2001. We used to live within walking distance, but even after moving several years ago, we still drive in to Center City for our veterinary care. We have received consistently professional, knowledgeable service from Dr. Soli for annual check-ups and for more urgent care (and great service from the front desk, despite some of the other reviews here). Dr. Soli takes the time to examine our pets thoroughly and chats with us about concerns, treatments, things to watch or not to worry about, etc.

Dr. Soli is a sole proprietor, so his schedule does get full, especially on weekends. To get a Saturday appointment for something routine like an annual check-up requires scheduling a month or two in advance. However, for urgent care, if we were flexible, we could get in within a few days. We did need emergency care one time on a Sunday and went to Penn because Rittenhouse Vet was closed. But we were able to schedule a couple of follow-ups with Dr. Soli the first and second week afterward with no problem.

Dr. Soli's costs are also a bit high, but we feel we get what we pay for and will continue to bring our cats to Dr. Soli.

Pros: Compassionate, caring, knowledgeable

Cons: Expensive, call in advance to schedule routine appt.

.

I found Dr. Soli when I first moved to Philly in 1999. He was recommended by the couple I bought my house from and I have taken my dogs there ever since. He was caring and thoughtful when our first dog died, making recommendations that helped make his last months as comfortable as possible and helping us make difficult decisions. And our puppy is now 3 and if we are within a couple of blocks of the office will drag us to the door!

2
★★★★★

I found Dr. Soli when I first moved to Philly in 1999. He was recommended by the couple I bought my house from and I have taken my dogs there ever since. He was caring and thoughtful when our first dog died, making recommendations that helped make his last months as comfortable as possible and helping us make difficult decisions. And our puppy is now 3 and if we are within a couple of blocks of the office will drag us to the door!

Pros: Gentle, caring, compassionate

Cons: In such demand, you need to plan ahead (unless emergency)

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Emily, must have left her broom behind at Rittenhouse.Veterinary Medical Center and now Peri is riding on it with Soli around in the office. DO NOT, I repeat DO NOT take your cherished pets to these uncaring ,rude, obnoxious people!!!
FYI: He's totally aware of how RUDE his receptionists are because he promotes it!!! Don't let his kindness fool you.

0
★☆☆☆☆

Emily, must have left her broom behind at Rittenhouse.Veterinary Medical Center and now Peri is riding on it with Soli around in the office. DO NOT, I repeat DO NOT take your cherished pets to these uncaring ,rude, obnoxious people!!!
FYI: He's totally aware of how RUDE his receptionists are because he promotes it!!! Don't let his kindness fool you.

Pros: NONE

Cons: NONE

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I love dr. soli and am comfortable with him treating my pet but I am on a budget. Can someone recommend another quality vet that costs less?

2
★★★★☆

I love dr. soli and am comfortable with him treating my pet but I am on a budget. Can someone recommend another quality vet that costs less?

Pros: quality care

Cons: expensive

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After having seen Dr Soli three years ago when my cat was ill, she has been very healthy and I had no need for a vet. This passed week when I needed to have her seen, I called Rittenhouse Veterinary and was rudely told by the receptionist that becuase I have not been there every year, even when there was no reason to spend that money, I had lost my "spot" (whatever that means) and now when my cat is sick I must start looking for a new vet. I am shocked and furious at my treatment and would suggest anyone not pursue this practice for their pet.

0
★☆☆☆☆

After having seen Dr Soli three years ago when my cat was ill, she has been very healthy and I had no need for a vet. This passed week when I needed to have her seen, I called Rittenhouse Veterinary and was rudely told by the receptionist that becuase I have not been there every year, even when there was no reason to spend that money, I had lost my "spot" (whatever that means) and now when my cat is sick I must start looking for a new vet. I am shocked and furious at my treatment and would suggest anyone not pursue this practice for their pet.

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My dog is 9 years old and has been a patient of Dr. Soli's since he was two months old. I do not know of a more caring, kind, or compassionate vet. I think my dog actually has a good time when we take him in for an appointment. We lived in the city when we adopted him and now live in Wayne. We will continue to make the 25 mile drive.

2
★★★★★

My dog is 9 years old and has been a patient of Dr. Soli's since he was two months old. I do not know of a more caring, kind, or compassionate vet. I think my dog actually has a good time when we take him in for an appointment. We lived in the city when we adopted him and now live in Wayne. We will continue to make the 25 mile drive.

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We've approached Dr. Soli about treating our dog for moderate anxiety. He gave us instruction to see a behaviorist (actually, his receptionist did, because you cannot actually talk to Dr. Soli) first. We did that, but he changed his mind about his treatment and told us to go to extensive therapy at Penn. This is after I've told them about my aversion to taking the dog to extensive, expensive therapy when I don't think its so bad and it is physicially not easy to get my dog to UPenn. Also, if our dog was so bad, why hasn't Dr. Soli approached us in the previous 6 years about his concerns?

Unless you need annual shots or someone to talk silly talk to your dog, save your money on this expensive drugstore and go directly to UPenn or to a more competent vet. The receptionist, Emily, is obnoxious as well. Don't waste your time or money on these clowns.

0
★☆☆☆☆

We've approached Dr. Soli about treating our dog for moderate anxiety. He gave us instruction to see a behaviorist (actually, his receptionist did, because you cannot actually talk to Dr. Soli) first. We did that, but he changed his mind about his treatment and told us to go to extensive therapy at Penn. This is after I've told them about my aversion to taking the dog to extensive, expensive therapy when I don't think its so bad and it is physicially not easy to get my dog to UPenn. Also, if our dog was so bad, why hasn't Dr. Soli approached us in the previous 6 years about his concerns?

Unless you need annual shots or someone to talk silly talk to your dog, save your money on this expensive drugstore and go directly to UPenn or to a more competent vet. The receptionist, Emily, is obnoxious as well. Don't waste your time or money on these clowns.

Pros: location

Cons: incompetent - he redirects to Penn after charging you a fortune; rude receptionist

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wow, all I did was call this place and ask if it was possible if I could drop off my resume on saturday since their ad online stated they were open from 8:30 to 12:30. immediately, i was given an attitude, then put on hold, and was basically yelled at for calling because they do not have time to deal with things like this and that if i READ the ad, i would have known to apply only in person monday through friday and that it doesn't say anything about saturday.... EXCEPT IT DOES, I'M REREADING IT NOW. well good luck finding a tech! how is that even professional? i would never work in an environment like that, i fear for their clients and patients.

0
★☆☆☆☆

wow, all I did was call this place and ask if it was possible if I could drop off my resume on saturday since their ad online stated they were open from 8:30 to 12:30. immediately, i was given an attitude, then put on hold, and was basically yelled at for calling because they do not have time to deal with things like this and that if i READ the ad, i would have known to apply only in person monday through friday and that it doesn't say anything about saturday.... EXCEPT IT DOES, I'M REREADING IT NOW. well good luck finding a tech! how is that even professional? i would never work in an environment like that, i fear for their clients and patients.

Cons: unprofessional

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It's hard to describe how bad this place is. I took my cats there for two years. Before that we went to Queens Village which was great. We went Rittenhouse becasue we moved to the area. It was very hard to get an appointment. The people on the phone are extrememly rude. It's hard to describe how bad the staff is. The Dr is very nice, but his pleasant manner is overshadowed by the nasty girl at the front desk. We have not been there for 2 years. Now my oldest cat is very sick and they won't give us an appointment. They say that is has been so long since our last visit that they cannot treat us anymore. Can you belive that. I am so angry, I don't know what to do. I only hope this review is taken seriously and people avoid this place at all costs.

0
★☆☆☆☆

It's hard to describe how bad this place is. I took my cats there for two years. Before that we went to Queens Village which was great. We went Rittenhouse becasue we moved to the area. It was very hard to get an appointment. The people on the phone are extrememly rude. It's hard to describe how bad the staff is. The Dr is very nice, but his pleasant manner is overshadowed by the nasty girl at the front desk. We have not been there for 2 years. Now my oldest cat is very sick and they won't give us an appointment. They say that is has been so long since our last visit that they cannot treat us anymore. Can you belive that. I am so angry, I don't know what to do. I only hope this review is taken seriously and people avoid this place at all costs.

Pros: The pros eclipsed by the cons

Cons: Rude, rude, rude. And then you are told you are no longer a patient.

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It is hard for new clients to get appointments because they don't take more clients than they can handle. This enables the doctor to spend a great deal of time with you and your animal and you never feel rushed. I have a puppy that has had lots of stomach issues and I can always get an appointment the day that I call. Dr. Soli follows up personally a day or two later (even on the weekends) to make sure that she is ok. His staff is also friendly, knowledgable and caring. Please don't be swayed by the people who have judged this vet simply because they were unable to get an appointment.

2
★★★★★

It is hard for new clients to get appointments because they don't take more clients than they can handle. This enables the doctor to spend a great deal of time with you and your animal and you never feel rushed. I have a puppy that has had lots of stomach issues and I can always get an appointment the day that I call. Dr. Soli follows up personally a day or two later (even on the weekends) to make sure that she is ok. His staff is also friendly, knowledgable and caring. Please don't be swayed by the people who have judged this vet simply because they were unable to get an appointment.

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After I had gotten my dog Maggie from Morris Animal rescue, Dr Soli gave her the best care anyone ever could, She was 6 1/2 years old and needed some medical treatment. I will always be indebted to his kindness and extreme care in making sure my girl lived another 4 great years. When it was her time to go, again, I will always be grateful for his kindness and especially for his personal note of condolence. That is the true measure of a good person and especially an excellent vet.

2
★★★★★

After I had gotten my dog Maggie from Morris Animal rescue, Dr Soli gave her the best care anyone ever could, She was 6 1/2 years old and needed some medical treatment. I will always be indebted to his kindness and extreme care in making sure my girl lived another 4 great years. When it was her time to go, again, I will always be grateful for his kindness and especially for his personal note of condolence. That is the true measure of a good person and especially an excellent vet.

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Dr. Soli is OK. But his office staff is extremely rude. Emily is the rudest person I've ever met in at a vet's. They don't care about your pets and good luck if you ever needed to speak to Dr. Soli. They won't let you! If you want to speak to Dr. Soli personally, you'll neet to make an appointment, and by then your dog might as well be dead. Go somewhere else. There are other good vets around, and MUCH MORE affordable places.

0
★☆☆☆☆

Dr. Soli is OK. But his office staff is extremely rude. Emily is the rudest person I've ever met in at a vet's. They don't care about your pets and good luck if you ever needed to speak to Dr. Soli. They won't let you! If you want to speak to Dr. Soli personally, you'll neet to make an appointment, and by then your dog might as well be dead. Go somewhere else. There are other good vets around, and MUCH MORE affordable places.

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I am completely baffled by the negative reviews of Dr. Soli and his staff on this site. I took my dog, Chloe, to Dr. Soli for 9 years after moving to Philadelphia. He came highly recommended and I was never ever dissatisfied. My dog was a rescue who had been mistreated and had a long history of health problems. My dog and I visited Dr. Soli many times through the years. Each time we visited, Dr. Soli carefully diagnosed the problem and led me through an exacting list of options in order to treat Chloe's issues. Each time, the diagnosis and the treatment led to a positive resolution and led to a long healthy happy life for my dog.

I actually came to this site to verify the correct spelling of Dr. Soli's name so I could write him a Thank You note. My dog was recently put down after 14 wonderful years and I wanted to thank him from the bottom of my heart for his kind treatment of Chloe. He took the time to get to know both myself and my dog personally and always had time to see her, whether it was an annual check-up or an emergency.

I do not think anyone could go wrong choosing him as a vet and when I decide I am ready for another pet, I will definetly be taking them back to Dr. Soli.

2
★★★★★

I am completely baffled by the negative reviews of Dr. Soli and his staff on this site. I took my dog, Chloe, to Dr. Soli for 9 years after moving to Philadelphia. He came highly recommended and I was never ever dissatisfied. My dog was a rescue who had been mistreated and had a long history of health problems. My dog and I visited Dr. Soli many times through the years. Each time we visited, Dr. Soli carefully diagnosed the problem and led me through an exacting list of options in order to treat Chloe's issues. Each time, the diagnosis and the treatment led to a positive resolution and led to a long healthy happy life for my dog.

I actually came to this site to verify the correct spelling of Dr. Soli's name so I could write him a Thank You note. My dog was recently put down after 14 wonderful years and I wanted to thank him from the bottom of my heart for his kind treatment of Chloe. He took the time to get to know both myself and my dog personally and always had time to see her, whether it was an annual check-up or an emergency.

I do not think anyone could go wrong choosing him as a vet and when I decide I am ready for another pet, I will definetly be taking them back to Dr. Soli.

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I was excited to take my pets to Rittenhouse Veterinary Medical as I've lived on the same block as them for years . . . I am an attorney and have two new kittens. I got them from a shelter and during the first weekend one of them developed a respiratory infection, for which I had to take her to Penn ER on a Saturday night (they were fanTAStic, by the way). When I called Rittenhouse to schedule the kittens for an initial visit, the person I spoke with was clearly less than thrilled to take a kitten who had already been sick. I assured her she was on antibiotics and was getting better, and my purpose for the call was just to get them established with the vet for future visits. She then proceeded to say that the charge for an initial visit would be $300-$400 and the only available time was a weekday at 10:00am. As my finance and I both work, I asked if there was an earlier or later time, or a Saturday. Saturdays were not for new patients, and no they could not do any other time, and perhaps, she said, I should find some other vet as it did not seem, after all, that they had any open space. Her manner was brusque and RUDE. I was horribly disappointed. I then called Queen Village Animal Hospital and had a COMPLETELY different experience, and have loved going to them ever since (even though it is a bit more of a hike). Customer service is huge in any industry (even the legal field). It's amazing how often people forget that. I would NOT recommend going to Rittenhouse if you want to be treated with any kind of decency.

0
★☆☆☆☆

I was excited to take my pets to Rittenhouse Veterinary Medical as I've lived on the same block as them for years . . . I am an attorney and have two new kittens. I got them from a shelter and during the first weekend one of them developed a respiratory infection, for which I had to take her to Penn ER on a Saturday night (they were fanTAStic, by the way). When I called Rittenhouse to schedule the kittens for an initial visit, the person I spoke with was clearly less than thrilled to take a kitten who had already been sick. I assured her she was on antibiotics and was getting better, and my purpose for the call was just to get them established with the vet for future visits. She then proceeded to say that the charge for an initial visit would be $300-$400 and the only available time was a weekday at 10:00am. As my finance and I both work, I asked if there was an earlier or later time, or a Saturday. Saturdays were not for new patients, and no they could not do any other time, and perhaps, she said, I should find some other vet as it did not seem, after all, that they had any open space. Her manner was brusque and RUDE. I was horribly disappointed. I then called Queen Village Animal Hospital and had a COMPLETELY different experience, and have loved going to them ever since (even though it is a bit more of a hike). Customer service is huge in any industry (even the legal field). It's amazing how often people forget that. I would NOT recommend going to Rittenhouse if you want to be treated with any kind of decency.

Pros: location

Cons: employees, customer service, hours, rudeness

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I have no idea what all the negative reviews are about as I've never received any of the kind of treatment described. I can honestly say that Dr. Soli and his staff has been nothing but super kind and helpful. He saved my dog's life by making a diagnosis of a rare condition, and I couldn't be more grateful. He continues to be helpful in ALL regards with my animal needs and I wouldn't hesitate recommending this practice. It would seem that most people who wrote negative adds were just preoccupied with the fact that he isn't taking new patients now. Would these naysayers prefer that he takes tons of patients with the effect of limited availability to preexisting patients? I would say it's actually a good thing he knows his limits and it shows me he's unwilling to sacrifice quality care just to make more money by accepting new clients.

2
★★★★★

I have no idea what all the negative reviews are about as I've never received any of the kind of treatment described. I can honestly say that Dr. Soli and his staff has been nothing but super kind and helpful. He saved my dog's life by making a diagnosis of a rare condition, and I couldn't be more grateful. He continues to be helpful in ALL regards with my animal needs and I wouldn't hesitate recommending this practice. It would seem that most people who wrote negative adds were just preoccupied with the fact that he isn't taking new patients now. Would these naysayers prefer that he takes tons of patients with the effect of limited availability to preexisting patients? I would say it's actually a good thing he knows his limits and it shows me he's unwilling to sacrifice quality care just to make more money by accepting new clients.

Pros: Knowlegable and experienced staff

Cons: None

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Reading these reviews from other people is hysterical! I don't see how anyone could give a negative rating to Dr. Soly. The hours of the office are sparse, but when you get-in they are timely, clean, helpful, and sweet to my dogs! The reason you can't get an appointment there is because he is so great! I have never had a problem getting an appointment when my dogs are sick, getting the right medication, or feeling like all my questions weren't answered! I I have no idea what any of these dissatisfied people are talking about! Although the staff seems very serious, they are quick, kind to my dogs and very "on top of it". They always help me in any way they can! It took me years to get-in and it was well worth it!

2
★★★★★

Reading these reviews from other people is hysterical! I don't see how anyone could give a negative rating to Dr. Soly. The hours of the office are sparse, but when you get-in they are timely, clean, helpful, and sweet to my dogs! The reason you can't get an appointment there is because he is so great! I have never had a problem getting an appointment when my dogs are sick, getting the right medication, or feeling like all my questions weren't answered! I I have no idea what any of these dissatisfied people are talking about! Although the staff seems very serious, they are quick, kind to my dogs and very "on top of it". They always help me in any way they can! It took me years to get-in and it was well worth it!

Pros: Clean, Smart vet, animal loving staff

Cons: Parking, banker's hours.

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I find it interesting that after so many negative reviews of this place that there seems to be an outpour of positive ones that seemed to have flogged in...wonder if that is because this place needs people they know to give them 5 starts in order help their reputation before they go out of business.

From personal experience, I can say that this place is a poor and pathetic excuse to posture themselves as a place fit for kind service to animals when they cannot even find it in them to be courteous to the owner.

Shortly after moving to Philly I asked around for a nearby vet and Rittenhouse was recommended. I called to make an appointment which happened to be two months from the day of the call (which was fine, this was no emergency), but the woman over the phone was nothing short of a snobby, bitter old woman. How rude! She simply provided me with one word and very curt answers to all of my questions...I had a few considering I was new to the area. I hung up bothered but figured she had a bad day.

Two months later I come face to face with the woman whom I presumed took my appointment not two months earlier. It was clear that my puppy and I had bothered her by having an appointment that day. Not only did she look at me with disgust, but threw some paperwork on a clip board at me and told me to sit down and fill it out and oh, by the way..."you are early, so you will have to wait". I sat quietly and waited to be seated.

Need I say more??? I walked out right then and there and was able to get into society hill that same week.

How rude! Shame on your customer service or lack thereof!

0
★☆☆☆☆

I find it interesting that after so many negative reviews of this place that there seems to be an outpour of positive ones that seemed to have flogged in...wonder if that is because this place needs people they know to give them 5 starts in order help their reputation before they go out of business.

From personal experience, I can say that this place is a poor and pathetic excuse to posture themselves as a place fit for kind service to animals when they cannot even find it in them to be courteous to the owner.

Shortly after moving to Philly I asked around for a nearby vet and Rittenhouse was recommended. I called to make an appointment which happened to be two months from the day of the call (which was fine, this was no emergency), but the woman over the phone was nothing short of a snobby, bitter old woman. How rude! She simply provided me with one word and very curt answers to all of my questions...I had a few considering I was new to the area. I hung up bothered but figured she had a bad day.

Two months later I come face to face with the woman whom I presumed took my appointment not two months earlier. It was clear that my puppy and I had bothered her by having an appointment that day. Not only did she look at me with disgust, but threw some paperwork on a clip board at me and told me to sit down and fill it out and oh, by the way..."you are early, so you will have to wait". I sat quietly and waited to be seated.

Need I say more??? I walked out right then and there and was able to get into society hill that same week.

How rude! Shame on your customer service or lack thereof!

Pros: zip zero zilch

Cons: where do i start?

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I am amazed at the people here who haven't even had an appointment and write a negative review. Sounds like sour grapes to me.

2
★★★★★

I am amazed at the people here who haven't even had an appointment and write a negative review. Sounds like sour grapes to me.

Pros: GLBT Friendly/knowledgeble/Clean

Cons: Lack of parking

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Unfortunately, i've had the same experience as several other users. i stopped at the Rittenhouse Vet once i moved into the city, hoping to find SOMEONE who would take a new patient. My pet has a chronic condition that requires monthy shots, daily medicines, and relatively frequent tests. Apparently there is a tremendous shortage on Vets in the city. The staff was very rude to me and refused to recommend anyone else and just laughed at me when i asked if i could be put on some kind of waiting list should an opening occur. I decided that i would just drive to my previous vet outside of the city. Its worth the 45 minutes in the car to avoid a 5 minute to an extremely snotty practice even if they ever do get an opening. I keep trying to convince my current vet to open a practice in the city...

0
★☆☆☆☆

Unfortunately, i've had the same experience as several other users. i stopped at the Rittenhouse Vet once i moved into the city, hoping to find SOMEONE who would take a new patient. My pet has a chronic condition that requires monthy shots, daily medicines, and relatively frequent tests. Apparently there is a tremendous shortage on Vets in the city. The staff was very rude to me and refused to recommend anyone else and just laughed at me when i asked if i could be put on some kind of waiting list should an opening occur. I decided that i would just drive to my previous vet outside of the city. Its worth the 45 minutes in the car to avoid a 5 minute to an extremely snotty practice even if they ever do get an opening. I keep trying to convince my current vet to open a practice in the city...

Cons: Rude Rude Rude

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When I adopted a new puppy, I called this vet as they were recommended by a pet-owner at a puppy park.. Unfortunately, I was greeted with the snobby response of "We are not taking new patients, and even if we did, you could not get in here until July." When I asked for further recommendations of where to go, since we are new to Philadelphia, the less-than-helpful receptionist snidely advised that the phone book listed over 20 vets in Philadelphia. I was so taken aback by her rudeness, that I hung up. If the front desk cannot be nice to a pet-owner, I would never allow the office - anyone in it - to treat my new puppy.

1
★★☆☆☆

When I adopted a new puppy, I called this vet as they were recommended by a pet-owner at a puppy park.. Unfortunately, I was greeted with the snobby response of "We are not taking new patients, and even if we did, you could not get in here until July." When I asked for further recommendations of where to go, since we are new to Philadelphia, the less-than-helpful receptionist snidely advised that the phone book listed over 20 vets in Philadelphia. I was so taken aback by her rudeness, that I hung up. If the front desk cannot be nice to a pet-owner, I would never allow the office - anyone in it - to treat my new puppy.

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I am so lucky to live just a 1/2 block from Dr. Soli, even if I did not I would make a special trip to go and see him. He obviously loves animals and gives helpful & caring advice. Before this year I only took my cat to Dr. Soli for routine yearly visits, although there was one anxious visit when she was not eating for awhile, I called first thing on Saturday morning and his staff fit me in that day for a visit. The past few months my baby had a bad cough and no medication seemed to be working. They were very helpful in answering all of my questions and concerns and helped put my mind at ease. Also they were very understanding when I decided on a more conversative treatment course. One of my favorite things is when I ask for nail clip Dr. Soli tells his asst that we "need a mani and pedi"...just makes me chuckle every time. They are also so complimentary, wow your cat looks great for her age and comments like that...too bad kitty doesn't understand, or maybe she does...

2
★★★★★

I am so lucky to live just a 1/2 block from Dr. Soli, even if I did not I would make a special trip to go and see him. He obviously loves animals and gives helpful & caring advice. Before this year I only took my cat to Dr. Soli for routine yearly visits, although there was one anxious visit when she was not eating for awhile, I called first thing on Saturday morning and his staff fit me in that day for a visit. The past few months my baby had a bad cough and no medication seemed to be working. They were very helpful in answering all of my questions and concerns and helped put my mind at ease. Also they were very understanding when I decided on a more conversative treatment course. One of my favorite things is when I ask for nail clip Dr. Soli tells his asst that we "need a mani and pedi"...just makes me chuckle every time. They are also so complimentary, wow your cat looks great for her age and comments like that...too bad kitty doesn't understand, or maybe she does...

Pros: Everything

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Up until recenlty I have had nothing but great things to say about Dr. Solli.My cat and I have been seeing him for the past 2years. Dr. Soli pointed out that my cats teeth were not in the best condition(he spent 3 years in shelter and prior to that was abused and neglcted).I asked what I could do about this and he said somewhere down the road he may need a cleaning. Since that time my cat's teeth have grown progressivly worse.i made countless apointments specifically concerning his teeth.I asked if he should have a cleaning.I was told no.I asked if he needed his teeth pulled.NO. I asked if he was in any pain.Is there pain medicine I can give him. Again, no.He did put my cat on antibiodics which I have just found out did nothing for his teeth, but gave him chronic diarreaha.To make a long story short:recently my cat has started to scream in pain at night and lose his hair.I called to make an appointment and was told I would have to wait almost a week. I was referred to another vet by a family member who could see me the next day.This vet was appaled by my cats teeth. I found out his teeth were in fact hurting him and that was why he was crying and losing his hair(stess).I also found out that there was pain meds for his teeth. My cat has been put on this pain medicine and the correct antibiodics. His behavior has changed dramaticallyin just a few days.It is obvious he is no longer in pain. Unfortunalty he needs to have for surgery next week to have EVERY one of his teeth removed. My cat also had a urine test at Dr. Soli's request 2 weeks ago.I brought the results to my new vet and she found that he had a bladder infection.How come he couldn't find this out by looking at the same test results two weeks ago? Isn't it wonderful that his bladder infection became worse over the past 2 weeks becuase Dr. Soli didn't notice it when he looked at the test results? Before you take your pet to this vet consider our story. If you do choose this doctor, get a second opinion!

0
★☆☆☆☆

Up until recenlty I have had nothing but great things to say about Dr. Solli.My cat and I have been seeing him for the past 2years. Dr. Soli pointed out that my cats teeth were not in the best condition(he spent 3 years in shelter and prior to that was abused and neglcted).I asked what I could do about this and he said somewhere down the road he may need a cleaning. Since that time my cat's teeth have grown progressivly worse.i made countless apointments specifically concerning his teeth.I asked if he should have a cleaning.I was told no.I asked if he needed his teeth pulled.NO. I asked if he was in any pain.Is there pain medicine I can give him. Again, no.He did put my cat on antibiodics which I have just found out did nothing for his teeth, but gave him chronic diarreaha.To make a long story short:recently my cat has started to scream in pain at night and lose his hair.I called to make an appointment and was told I would have to wait almost a week. I was referred to another vet by a family member who could see me the next day.This vet was appaled by my cats teeth. I found out his teeth were in fact hurting him and that was why he was crying and losing his hair(stess).I also found out that there was pain meds for his teeth. My cat has been put on this pain medicine and the correct antibiodics. His behavior has changed dramaticallyin just a few days.It is obvious he is no longer in pain. Unfortunalty he needs to have for surgery next week to have EVERY one of his teeth removed. My cat also had a urine test at Dr. Soli's request 2 weeks ago.I brought the results to my new vet and she found that he had a bladder infection.How come he couldn't find this out by looking at the same test results two weeks ago? Isn't it wonderful that his bladder infection became worse over the past 2 weeks becuase Dr. Soli didn't notice it when he looked at the test results? Before you take your pet to this vet consider our story. If you do choose this doctor, get a second opinion!

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Dr. Soli has been our vet for almost 8 years and I wouldn't want to take our dog anywhere else. My father was a vet and I know a fair amount about animal care. I'm always 100% happy with his clinical acumen. Plus, he's very caring. We actually look forward to visits.
I have not had a problem with the office staff. They are not overly friendly but they are competent and professional. I can see why someone might not be happy with them, but please don't confuse the vet with the staff.

2
★★★★★

Dr. Soli has been our vet for almost 8 years and I wouldn't want to take our dog anywhere else. My father was a vet and I know a fair amount about animal care. I'm always 100% happy with his clinical acumen. Plus, he's very caring. We actually look forward to visits.
I have not had a problem with the office staff. They are not overly friendly but they are competent and professional. I can see why someone might not be happy with them, but please don't confuse the vet with the staff.

Pros: highly competent, warm and caring

Cons: parking

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Overall I cannot imagine a better Veterinarian. Dr. Soli is the platonic ideal and all other vets merely a reflection of his perfection. Dr. Soli and his staff are remarkable people who care about their clients -- four legged and us bipeds. I have two cairn terriers and I can't imagine taking my boys anywhere else. Dr. Soli takes his time with the animals and people to make everyone comfortable with what is happening. He has a relaxed demeanor and terrific sense of humor. The office is very clean and welcoming (the decorative windows are a definite draw!!), the tech is no nonsense wonderful and big hearted. If I moved to another city I'd make the drive for Dr. Soli.

2
★★★★★

Overall I cannot imagine a better Veterinarian. Dr. Soli is the platonic ideal and all other vets merely a reflection of his perfection. Dr. Soli and his staff are remarkable people who care about their clients -- four legged and us bipeds. I have two cairn terriers and I can't imagine taking my boys anywhere else. Dr. Soli takes his time with the animals and people to make everyone comfortable with what is happening. He has a relaxed demeanor and terrific sense of humor. The office is very clean and welcoming (the decorative windows are a definite draw!!), the tech is no nonsense wonderful and big hearted. If I moved to another city I'd make the drive for Dr. Soli.

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Dr. Justin & his staff are the best - I adore them. They are very caring, and always take the time to make me feel comfortable about my pet's health. He is also very, very skilled and bright about medical issues - I never doubt he is giving great advice. I moved to Jersey and tried going elsewhere - but there is no comparisson. Now I'll take a day off from work to drive my babies to the one that really cares about them. As for cost - all vet costs are high. I don't think Dr. Justin charges any more than anyone else, and besides - HE IS WORTH EVERY PENNY!

2
★★★★★

Dr. Justin & his staff are the best - I adore them. They are very caring, and always take the time to make me feel comfortable about my pet's health. He is also very, very skilled and bright about medical issues - I never doubt he is giving great advice. I moved to Jersey and tried going elsewhere - but there is no comparisson. Now I'll take a day off from work to drive my babies to the one that really cares about them. As for cost - all vet costs are high. I don't think Dr. Justin charges any more than anyone else, and besides - HE IS WORTH EVERY PENNY!

Pros: Knowledgable, Friendly, Highly Skilled

Cons: None

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The last reviewer didn't know what they were talking about! First off, when I called to set up an appointment for my puppy it was easy to get a date. When I arrived early, I did not have to wait long until I was set up in a room. Even when a larger dog came out, the staff advised the other owner to try to keep away from my puppy so that it would not make her feel uncomfortable (HOW UNDERSTANDING!) Dr. Soli was friendly and wonderful with my dog. He was also very informative and would answer any of my questions with care and consideration. I was in and out in about 30 minutes. Price overall is about average. DEFINITELY RECOMMENDED!

2
★★★★★

The last reviewer didn't know what they were talking about! First off, when I called to set up an appointment for my puppy it was easy to get a date. When I arrived early, I did not have to wait long until I was set up in a room. Even when a larger dog came out, the staff advised the other owner to try to keep away from my puppy so that it would not make her feel uncomfortable (HOW UNDERSTANDING!) Dr. Soli was friendly and wonderful with my dog. He was also very informative and would answer any of my questions with care and consideration. I was in and out in about 30 minutes. Price overall is about average. DEFINITELY RECOMMENDED!

Pros: Great location, great service, friendly and prompt

Cons: Small space

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All in all the experience we had there was just lousy. I spent on an average of 15-20 minutes on hold being shuffled from the receptionist (who dislikes people) to the back and then up to the receptionist again. Dr. Soli seemed to be "just doing his job" with our dog. Talk about being raked over the coals for $$$, I stopped in one day just to ask a question about the dog while we were on a walk. I ended up being charged almost $100!!! When I showed contention with that they were extremely rude and after they received their money for the "question" they were less than helpful the next time I needed care for my dog. Not the experience I was looking for. If you care for your animal go somewhere else...if you don't want to be ripped off, go somewhere else.

0
★☆☆☆☆

All in all the experience we had there was just lousy. I spent on an average of 15-20 minutes on hold being shuffled from the receptionist (who dislikes people) to the back and then up to the receptionist again. Dr. Soli seemed to be "just doing his job" with our dog. Talk about being raked over the coals for $$$, I stopped in one day just to ask a question about the dog while we were on a walk. I ended up being charged almost $100!!! When I showed contention with that they were extremely rude and after they received their money for the "question" they were less than helpful the next time I needed care for my dog. Not the experience I was looking for. If you care for your animal go somewhere else...if you don't want to be ripped off, go somewhere else.

Pros: nearby, nearby, nearby

Cons: rude, rip off, snotty

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I got my first puppy a few months ago and have brought him to Rittenhouse Veterinary center for his regular visits. Dr. Soli is great and the staff is very friendly; the office is small and they really only care for one animal at once, which I like. They take as much time with you as needed to answer any questions and put your mind at ease! Also, I've never had difficulty getting an appointment. However, as with most boutique medical practices, you pay the price for this great treatment and service-- I paid just under $400 to get my 5 lb. dog neutered and microchipped, when apparently the going rate is $110-150. (admittedly, i opted to have his nails cut and get him the optional "pain management" prescription pack-- but who could let their baby suffer?) Despite the price, I would probably choose Rittenhouse Vet. Center again . . . besides, the four other vets friends suggested weren't taking on new clients!

PROS: personal care, friendly and helpful staff
CONS: price, answering machine doesn't take messages

4
★★★★☆

I got my first puppy a few months ago and have brought him to Rittenhouse Veterinary center for his regular visits. Dr. Soli is great and the staff is very friendly; the office is small and they really only care for one animal at once, which I like. They take as much time with you as needed to answer any questions and put your mind at ease! Also, I've never had difficulty getting an appointment. However, as with most boutique medical practices, you pay the price for this great treatment and service-- I paid just under $400 to get my 5 lb. dog neutered and microchipped, when apparently the going rate is $110-150. (admittedly, i opted to have his nails cut and get him the optional "pain management" prescription pack-- but who could let their baby suffer?) Despite the price, I would probably choose Rittenhouse Vet. Center again . . . besides, the four other vets friends suggested weren't taking on new clients!

PROS: personal care, friendly and helpful staff
CONS: price, answering machine doesn't take messages

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I have been taking my dog to Dr. Soli for almost 8 years now, and he is the kindest and funniest doctor I have ever met. My dog is not very well behaved when at the vet, but Dr. Soli and his staff have always been kind, gentle, and thorough with her--even cracking jokes to get us through the torment of dealing with my dog's screeching during nail trims and shots. The last review saying not to waste your time because they could never get an appointment is ridiculous. I have always gotten prompt appointments, or could easily pick up medications at the office that same day if an appointment was not immediately available or convenient. I have referred many people and pets to him over the last 8 years and they are all still loyal patients. He is the best. I only wish he treated human patients!

2
★★★★★

I have been taking my dog to Dr. Soli for almost 8 years now, and he is the kindest and funniest doctor I have ever met. My dog is not very well behaved when at the vet, but Dr. Soli and his staff have always been kind, gentle, and thorough with her--even cracking jokes to get us through the torment of dealing with my dog's screeching during nail trims and shots. The last review saying not to waste your time because they could never get an appointment is ridiculous. I have always gotten prompt appointments, or could easily pick up medications at the office that same day if an appointment was not immediately available or convenient. I have referred many people and pets to him over the last 8 years and they are all still loyal patients. He is the best. I only wish he treated human patients!

Pros: Extremely clean, Great bedside manners, Reasonable prices

Cons: Doesn't treat humans!

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I called many times asking for an appointment, and the answer is ALWAYS "Call back next week".

0
★☆☆☆☆

I called many times asking for an appointment, and the answer is ALWAYS "Call back next week".

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Dr. Steve is so nice and a great doctor. The prices are not too high and the office is always decorated really cute. The office staff are also very knowledgeable and friendly. I feel that my pets get very good care at Rittenhouse Veterinary and I recommend them to all of my friends.

4
★★★★☆

Dr. Steve is so nice and a great doctor. The prices are not too high and the office is always decorated really cute. The office staff are also very knowledgeable and friendly. I feel that my pets get very good care at Rittenhouse Veterinary and I recommend them to all of my friends.

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i took my snake there which is a 6 foot columbian red tail boa and she's rare so i had to find an exotic vet...they were very kind and made my snake feel much better

3
★★★☆☆

i took my snake there which is a 6 foot columbian red tail boa and she's rare so i had to find an exotic vet...they were very kind and made my snake feel much better

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