Buchman Studio Inc

★★☆☆☆
  • 204 6th St

    Mckeesport, PA 15132

    Map & Directions
  • 412-672-4396

About Buchman Studio Inc

Categories
  • Personal Services
  • Photographers
Details
  • Portrait Photography

Personal Services

Personal Services
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2.0 13
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This is not a business it is a rip off, poor customer service, will not return phone calls, owner has no respect for customers who have paid up front, lost photos, daughters senior pictures may not be in the year book, and to top it off he is rude and does not care if you are upset. Not once has he apologized for his and his staff's incompetence. No one with any choice should choose this place!

1
★☆☆☆☆

This is not a business it is a rip off, poor customer service, will not return phone calls, owner has no respect for customers who have paid up front, lost photos, daughters senior pictures may not be in the year book, and to top it off he is rude and does not care if you are upset. Not once has he apologized for his and his staff's incompetence. No one with any choice should choose this place!

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Daughter's senior pictures were taken in early Sept. Today is March 19th, and still no pictures (pictures are paid for). After several attempts of communications, no response. You can leave messages but no one ever calls you back. It has been the most frustrating experience. My next attempt is the magistrate. I feel it is the only recourse I have left. I have never experienced such disregard and disrespect. I am thinking about petitioning the school board with signatures to no longer contract these people for our children. If they cannot respect us then they should not have the privilege of working with our children.

1
★☆☆☆☆

Daughter's senior pictures were taken in early Sept. Today is March 19th, and still no pictures (pictures are paid for). After several attempts of communications, no response. You can leave messages but no one ever calls you back. It has been the most frustrating experience. My next attempt is the magistrate. I feel it is the only recourse I have left. I have never experienced such disregard and disrespect. I am thinking about petitioning the school board with signatures to no longer contract these people for our children. If they cannot respect us then they should not have the privilege of working with our children.

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I have been waiting for months for the rest of my pictures that i did not receive in my package. Nobody will call me back after SEVERAL attempts. I will not use this company no longer. I will go get my daughters pictures done elsewhere.Her pictures were taken in sept.and this is feb.you do the math.

1
★☆☆☆☆

I have been waiting for months for the rest of my pictures that i did not receive in my package. Nobody will call me back after SEVERAL attempts. I will not use this company no longer. I will go get my daughters pictures done elsewhere.Her pictures were taken in sept.and this is feb.you do the math.

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Terrible people. Don't know how a photography studio can miss a whole grade for school pictures who claim to be professional photographers. Do not recommend.

1
★☆☆☆☆

Terrible people. Don't know how a photography studio can miss a whole grade for school pictures who claim to be professional photographers. Do not recommend.

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I've checked all the local studios and this one was the most for the money. My son's pictures were great and he was pleased as well I highly recommend them .

5
★★★★★

I've checked all the local studios and this one was the most for the money. My son's pictures were great and he was pleased as well I highly recommend them .

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Our daughter was one of several high school SENIORS that had their student identification photos used for their yearbook photo instead of the portrait that was taken at Bauchman's. The following year, our two middle school children had the wrong people sent home in their packets. Bauchmans response was for only one retake since they couldn't retrieve the correct photos. It was only months after the retakes were delivered that another retake session was offered, but with Buchmans track record we decided to cut our losses and stick with the mug shots that were, if nothing else, of our own children.

1
★☆☆☆☆

Our daughter was one of several high school SENIORS that had their student identification photos used for their yearbook photo instead of the portrait that was taken at Bauchman's. The following year, our two middle school children had the wrong people sent home in their packets. Bauchmans response was for only one retake since they couldn't retrieve the correct photos. It was only months after the retakes were delivered that another retake session was offered, but with Buchmans track record we decided to cut our losses and stick with the mug shots that were, if nothing else, of our own children.

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Last year, our daughter was one of several high school SENIORS that had their student identification photos used for their yearbook photo instead of the portrait that was taken at Bauchman's. This year, our two middle school children had the wrong people sent home in their packets. Bauchmans response was for only one retake since they couldn't retrieve the correct photos. It was only months after the retakes were delivered that another retake session was offered, but with Buchmans track record we decided to cut our losses and stick with the mug shots that were, if nothing else, were of our own children.

0
★☆☆☆☆

Last year, our daughter was one of several high school SENIORS that had their student identification photos used for their yearbook photo instead of the portrait that was taken at Bauchman's. This year, our two middle school children had the wrong people sent home in their packets. Bauchmans response was for only one retake since they couldn't retrieve the correct photos. It was only months after the retakes were delivered that another retake session was offered, but with Buchmans track record we decided to cut our losses and stick with the mug shots that were, if nothing else, were of our own children.

Pros: None

Cons: Too many to list

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As a former military photojournalist, I was pleased to discover that the new owner of this studio is a decorated combat veteran with more than three decades of photographic experience. My daughter??s senior pictures that he took were top-notch and very professionally done. The price for the quality that one receives in this store far outweighs any inconvenience.

5
★★★★★

As a former military photojournalist, I was pleased to discover that the new owner of this studio is a decorated combat veteran with more than three decades of photographic experience. My daughter??s senior pictures that he took were top-notch and very professionally done. The price for the quality that one receives in this store far outweighs any inconvenience.

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I have had nothing but trouble with them for the last 4 years and I will no longer use them enev though they are under new ownership. New owners same old crap..

2
★★☆☆☆

I have had nothing but trouble with them for the last 4 years and I will no longer use them enev though they are under new ownership. New owners same old crap..

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WORST EXPERIENCE I HAVE EVER HAD. Do not know how these people are still in business. Very rude, unprofessional and do not understand why McKeesport School District still contracts with this company. When and if you do get your pictures, the quality is horrible.

1
★☆☆☆☆

WORST EXPERIENCE I HAVE EVER HAD. Do not know how these people are still in business. Very rude, unprofessional and do not understand why McKeesport School District still contracts with this company. When and if you do get your pictures, the quality is horrible.

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1 out of 2 people found this review helpful.

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If you really want to have a professional studio do photos for you, DON'T use Buchman's Studio. I hope they don't do school pictures next year. They never answer their phone, return phone calls and have no idea how to treat a customer. They are very rude. The staff members must not communicate with each other, one person tells you one thing and another tells you something else. The owner, Pat Hamilton, is very unprofessional and doesn't seem to realize that he is. Maybe because that is just the way he is, that's all I can think of. Take my advice and find another photo studio to do your photos. This place is a zoo not a photo studio.

1
★☆☆☆☆

If you really want to have a professional studio do photos for you, DON'T use Buchman's Studio. I hope they don't do school pictures next year. They never answer their phone, return phone calls and have no idea how to treat a customer. They are very rude. The staff members must not communicate with each other, one person tells you one thing and another tells you something else. The owner, Pat Hamilton, is very unprofessional and doesn't seem to realize that he is. Maybe because that is just the way he is, that's all I can think of. Take my advice and find another photo studio to do your photos. This place is a zoo not a photo studio.

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This was the worst experience we've ever had with any business. We dealt with Buchman Studio, Inc. for our engagement announcement photos.

They canceled our appointment without notice. They were a month overdue with our proofs. The manager would not return our calls. When we did finally get to speak with the manager, he was snide and insulting, and made it seem like he was doing us a favor letting us take our proofs home with us to view them (we had been told we could pick them up or have them mailed to us).

The photos themselves had been taken with a dirty camera lens, so they all have the same debris on them. The proof book contained errors, including one of our names being incorrect, and repeated photos (same name/file number).

In summary, poor professionalism, poor customer service, poor turnaround time, poor communication and a lack of courtesy, in addition to a substandard product, eliminated any chance of repeat business from us. Save yourself time, money and grief! Find someone else to capture your precious memories.

0
★☆☆☆☆

This was the worst experience we've ever had with any business. We dealt with Buchman Studio, Inc. for our engagement announcement photos.

They canceled our appointment without notice. They were a month overdue with our proofs. The manager would not return our calls. When we did finally get to speak with the manager, he was snide and insulting, and made it seem like he was doing us a favor letting us take our proofs home with us to view them (we had been told we could pick them up or have them mailed to us).

The photos themselves had been taken with a dirty camera lens, so they all have the same debris on them. The proof book contained errors, including one of our names being incorrect, and repeated photos (same name/file number).

In summary, poor professionalism, poor customer service, poor turnaround time, poor communication and a lack of courtesy, in addition to a substandard product, eliminated any chance of repeat business from us. Save yourself time, money and grief! Find someone else to capture your precious memories.

Pros: They do accept your input on the poses you wish to have photographed.

Cons: Parking, service, quality, communication, courtesy

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I used Buchman's Studio for my senior portraits and the experience was more than pleasant. The staff was very accomodating, allowing me to change outfits several times and incorporate some of my ideas and interests into my pictures. We got to keep our proofs (something almost no one allows you to do) and the selection was fantastic. Prices were so reasonable--allowing me to choose a variety of poses and backgrounds. I left very satisfied, and was able to give everyone I cared about a way to remember me. Highly, highly recommend for any graduating senior!!

5
★★★★★

I used Buchman's Studio for my senior portraits and the experience was more than pleasant. The staff was very accomodating, allowing me to change outfits several times and incorporate some of my ideas and interests into my pictures. We got to keep our proofs (something almost no one allows you to do) and the selection was fantastic. Prices were so reasonable--allowing me to choose a variety of poses and backgrounds. I left very satisfied, and was able to give everyone I cared about a way to remember me. Highly, highly recommend for any graduating senior!!

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0 out of 2 people found this review helpful.

 

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