Richard Kroll Total Image

★★★★☆
  • 1980 Catasauqua Rd

    Allentown, PA 18109

    Map & Directions
  • 610-266-1177

About Richard Kroll Total Image

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Hours
Monday 9-3 Tuesday 9-5 Wednesday 9-7 Thursday 9-7 Friday 9-5 Saturday 9-2 Sunday - Closed
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This happened quite a while ago, but I never said anything at the time. I went to Richard Kroll and had a perm. Got charged plenty, and like an idiot, I paid the bill. At that time, the father who started the business would come in

3
★★★★★

This happened quite a while ago, but I never said anything at the time. I went to Richard Kroll and had a perm. Got charged plenty, and like an idiot, I paid the bill. At that time, the father who started the business would come in

.

I've been coming to RKTI since 1991 and I've never had bad service. Everyone is so friendly and knowledgeable. Many of his staff have been there a LONG time. Richard himself, takes a hands-on approach to everything there to make sure it's top-notch. Seating area is comfortable with good magazines, but I've never had to wait long enough to really read anything. The salon is very clean, quiet and professional. They have a great selection of products, but have NEVER forced a sale on me. I would highly recommend RKTI to anybody!

2
★★★★★

I've been coming to RKTI since 1991 and I've never had bad service. Everyone is so friendly and knowledgeable. Many of his staff have been there a LONG time. Richard himself, takes a hands-on approach to everything there to make sure it's top-notch. Seating area is comfortable with good magazines, but I've never had to wait long enough to really read anything. The salon is very clean, quiet and professional. They have a great selection of products, but have NEVER forced a sale on me. I would highly recommend RKTI to anybody!

Pros: Talented, friendly staff

Cons: Not open 24/7! LOL

.

The place is way over priced but for some people that's ok. I don't see anyone looking any better than some of the less expensive shops. I went for a consult that turned out to be a waste of time

3
★★★☆☆

The place is way over priced but for some people that's ok. I don't see anyone looking any better than some of the less expensive shops. I went for a consult that turned out to be a waste of time

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Hair cut was good, but would NEVERr go back due to the fact that I had to STAND while waiting for sylist. There are like 2 teeny tiny couches to wait, which one was full and one had 1 rude ignorant you know what who would not move her you know what or her handbag to let me or my daughter sit. Not a happy camper, for such a hotty totty place, should have more sitting area for their clients. I felt the receptionist should have been more aware of this and made sure I had a place to sit, had to stand for about 15minutes..........ridiculous

0
★☆☆☆☆

Hair cut was good, but would NEVERr go back due to the fact that I had to STAND while waiting for sylist. There are like 2 teeny tiny couches to wait, which one was full and one had 1 rude ignorant you know what who would not move her you know what or her handbag to let me or my daughter sit. Not a happy camper, for such a hotty totty place, should have more sitting area for their clients. I felt the receptionist should have been more aware of this and made sure I had a place to sit, had to stand for about 15minutes..........ridiculous

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I went here because the place I got my hair done screwed up my dye job. I refused to let them fix it, and went to Richard Kroll instead. They did a FANTASTIC job, and made my hair look normal again. They are pricey. I would go here every 2 times a year to have them change my hairstyle.

4
★★★★☆

I went here because the place I got my hair done screwed up my dye job. I refused to let them fix it, and went to Richard Kroll instead. They did a FANTASTIC job, and made my hair look normal again. They are pricey. I would go here every 2 times a year to have them change my hairstyle.

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.

From the minute I walked in till the moment I left the staff was friendly and professional. Richard personally takes responsibility for his salon and staff. He is very talented and works closely with all his staff to make sure your visit is all you expect.
I would recommend this salon to anyone looking for professional hair care with a staff that listens to what you want and makes sure your comfortable at all times. I felt like I was in a salon back in Atlanta or NY.

2
★★★★★

From the minute I walked in till the moment I left the staff was friendly and professional. Richard personally takes responsibility for his salon and staff. He is very talented and works closely with all his staff to make sure your visit is all you expect.
I would recommend this salon to anyone looking for professional hair care with a staff that listens to what you want and makes sure your comfortable at all times. I felt like I was in a salon back in Atlanta or NY.

Pros: Professional staff, very talented

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I highly enjoyed my massage at Richard Kroll T.I. a few months ago with their therapist Kerry. I travel often and have had many massage therapists in my years but this one was the absolute best in tune, theraputic massage I have ever recieved... Someone told me she moved to Sensational. Is this true? Sad to say but this is too far for me.... Very neat salon, friendly staff, I'd recommend.

2
★★★★☆

I highly enjoyed my massage at Richard Kroll T.I. a few months ago with their therapist Kerry. I travel often and have had many massage therapists in my years but this one was the absolute best in tune, theraputic massage I have ever recieved... Someone told me she moved to Sensational. Is this true? Sad to say but this is too far for me.... Very neat salon, friendly staff, I'd recommend.

Pros: Convienent location

Cons: reception area

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I went to RKTI to have a massage at the last minute. I do get frequent massages because I travel often for my job. I got an appointment the day of and was taken back at the quality of service I received being a new client. I felt as if I was a client for years. So friendly, everyone. I was greeted at the door by a friendly receptionist who introduced me to my massage therapist Kerry. She was very clean and well kept. She performed the Swedish Massage and I have to say she put me to sleep it was so wonderful. I recently moved my family to the Lehigh Valley and this is definetly one of the businesses I put on my speed dial. I am looking forward to taking my daughters there for their first manicure and pedicure as well.
This review was to let everyone and anyone know who loves a massage or never had one and is nervous, go and relax. It is the best atmosphere you could ask for and a very professional staff.
Thank You Richard Kroll for making me feel at ease!

2
★★★★★

I went to RKTI to have a massage at the last minute. I do get frequent massages because I travel often for my job. I got an appointment the day of and was taken back at the quality of service I received being a new client. I felt as if I was a client for years. So friendly, everyone. I was greeted at the door by a friendly receptionist who introduced me to my massage therapist Kerry. She was very clean and well kept. She performed the Swedish Massage and I have to say she put me to sleep it was so wonderful. I recently moved my family to the Lehigh Valley and this is definetly one of the businesses I put on my speed dial. I am looking forward to taking my daughters there for their first manicure and pedicure as well.
This review was to let everyone and anyone know who loves a massage or never had one and is nervous, go and relax. It is the best atmosphere you could ask for and a very professional staff.
Thank You Richard Kroll for making me feel at ease!

Pros: minimal wait, 2-3 minutes if that / Female Therapist / Doesn't talk throughout massage!

Cons: One hour was not long enough!

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OUTSTANDING!! Excellent service, and wonderful style. Was my wedding day and Richard himself did my hair and it was outstanding, very elegant, and priced right. Well worth it, would definately go there again for a formal event hairstyle. Professional and friendly. Highly recommended.

2
★★★★★

OUTSTANDING!! Excellent service, and wonderful style. Was my wedding day and Richard himself did my hair and it was outstanding, very elegant, and priced right. Well worth it, would definately go there again for a formal event hairstyle. Professional and friendly. Highly recommended.

Pros: very professional, got the special treatment

Cons: none that i could find....was very happy with my experience

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Very ignorant and unprofessional! Did not listen to what I was looking for - Rude and insulting! There are many other quality salons in the Lehigh Valley area - Do not waste your time and your money!

0
★☆☆☆☆

Very ignorant and unprofessional! Did not listen to what I was looking for - Rude and insulting! There are many other quality salons in the Lehigh Valley area - Do not waste your time and your money!

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I got a French pedicure that was a little messy, and it started peeling and chipping after one week! Every other pedicure I've gotten has lasted about a month. It was also way overpriced at $45.

1
★★☆☆☆

I got a French pedicure that was a little messy, and it started peeling and chipping after one week! Every other pedicure I've gotten has lasted about a month. It was also way overpriced at $45.

Pros: , friendly staff

Cons: , below average service

 

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