Ephrata Cycle & Sports Inc

★★★☆☆
  • 878 E Main St

    Ephrata, PA 17522

    Map & Directions
  • 717-738-1184

Sports & Recreation

Sports & Recreation
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3.2 5
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I bought a new bike from them a year ago. The service has been great. The information they have is right on and, willing to help in anyway they can. Chuck has been like a good friend, one with all the answers. Service dept. in my opinion is top notch. It's a small shop with a small show room, that makes it more personal.
I hope to be back soon to move up to a Goldwing.
I started looking at Lancaster Honda. To big to impersonal.

4
★★★★☆

I bought a new bike from them a year ago. The service has been great. The information they have is right on and, willing to help in anyway they can. Chuck has been like a good friend, one with all the answers. Service dept. in my opinion is top notch. It's a small shop with a small show room, that makes it more personal.
I hope to be back soon to move up to a Goldwing.
I started looking at Lancaster Honda. To big to impersonal.

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I have been dealing with ECS for over 15 years now, I have bought most of my "toys" there and have been more than happy with the way that I have been treated. The people are easy to work with, honest, and knowledgeable.

5
★★★★★

I have been dealing with ECS for over 15 years now, I have bought most of my "toys" there and have been more than happy with the way that I have been treated. The people are easy to work with, honest, and knowledgeable.

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I have dealt with ECS for many years. I have had nothing but excellent customer service and great experiences. I was new to riding about 8 years ago and Chuck, the owner, took his time to explain everything to me without making me feel like an idiot. I have used them for service on many occasions and the work was always done correctly and quickly.

The only negative thing I can say is that the shop is kind of small and not well lit. That's just the retailer in me coming out though.

4
★★★★☆

I have dealt with ECS for many years. I have had nothing but excellent customer service and great experiences. I was new to riding about 8 years ago and Chuck, the owner, took his time to explain everything to me without making me feel like an idiot. I have used them for service on many occasions and the work was always done correctly and quickly.

The only negative thing I can say is that the shop is kind of small and not well lit. That's just the retailer in me coming out though.

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I walked into Ephrata Cycle (Honda) on my way home from work to pick up some motor oil for the oil change I was about to do. There were only 2 quarts on the shelf, and when one of the employees finally responded to my request for help, he rolled his eyes and complained about having to go in the back and get more! He was quite rude at check-out as well. With service like this and so many other shops in the area, it's a wonder this place is still in business. I know I'll never go back...

1
★☆☆☆☆

I walked into Ephrata Cycle (Honda) on my way home from work to pick up some motor oil for the oil change I was about to do. There were only 2 quarts on the shelf, and when one of the employees finally responded to my request for help, he rolled his eyes and complained about having to go in the back and get more! He was quite rude at check-out as well. With service like this and so many other shops in the area, it's a wonder this place is still in business. I know I'll never go back...

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0 out of 1 people found this review helpful.

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While recently shopping for a new motorcycle, we stopped at the Ephrata Cycle store. We waited for several sales people to finish their personal conversation before even greeting us.

Once they found out what model we wanted (based on our research on the Internet, etc) they tried to "up sell" us to a more expensive motorcycle. Since we already knew what we wanted, we asked for that specific bike.

The model was out of stock and the sales guy acted like it would be a huge bother to put one on order for us; he really intended on selling us the more expensive bike on the show floor.

We left feeling like no one there cared about our selection, only cared about selling "the bike of the day" to get it off their show floor.

We went to another dealer who was happy to order the model we wanted! Go to Lancaster Honda!

2
★★☆☆☆

While recently shopping for a new motorcycle, we stopped at the Ephrata Cycle store. We waited for several sales people to finish their personal conversation before even greeting us.

Once they found out what model we wanted (based on our research on the Internet, etc) they tried to "up sell" us to a more expensive motorcycle. Since we already knew what we wanted, we asked for that specific bike.

The model was out of stock and the sales guy acted like it would be a huge bother to put one on order for us; he really intended on selling us the more expensive bike on the show floor.

We left feeling like no one there cared about our selection, only cared about selling "the bike of the day" to get it off their show floor.

We went to another dealer who was happy to order the model we wanted! Go to Lancaster Honda!

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0 out of 1 people found this review helpful.

 

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