AAA Hellenic Marble Inc.

★★★★★
  • 301 E Market St

    West Chester, PA 19382

    Map & Directions
  • 610-344-7700

4.6667 12
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Terrible service. Changed installation day three times. They finally showed up five hours late (6:30 PM)
I watched as the complaining umkempt 'kids' smashed the marble into the wall then the door trim crushing it.
When I sent pictures and called about the damages I was told their employees said I was lying and they did no damage.
I

1
★☆☆☆☆

Terrible service. Changed installation day three times. They finally showed up five hours late (6:30 PM)
I watched as the complaining umkempt 'kids' smashed the marble into the wall then the door trim crushing it.
When I sent pictures and called about the damages I was told their employees said I was lying and they did no damage.
I

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On a scale of 1-10, these guys get a 0 for customer service. They charged my credit card for a balance that is still being disputed and after I specifically told them not to. They did not tell me there would be a seam in my breakfast bar

3
★★★★★

On a scale of 1-10, these guys get a 0 for customer service. They charged my credit card for a balance that is still being disputed and after I specifically told them not to. They did not tell me there would be a seam in my breakfast bar

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Very disappointed. As opposed to what their website says, the salesman I dealt with, Al, is not knowledgable. The best price wound up costing me more in the end due to lack of knowledge and the manager, Nick, to date has not returned my call to resolve my issues. AAA was not able to cut 1 of 2 bathroom vanity tops to include the backsplash which was included in the price given. I was not told this until 2 weeks after I paid even though dimensions were given from the start. I was never offered a site visit to measure, however, that turned out to be my fault somehow, even though I provided CAD drawings of the vanities. On the day Ryan was ready to cut, I was told that I could not get a backsplash. I said I would tile and did not make an issue of it. I then confirmed with the salesman that I wanted a 4" faucet spread so that I could use my existing faucets. The tops arrived with 8" spreads. When asked how AAA could resolve I offered a very fair resolution, 50% of the faucets, nothing for the extra tile costs. I was then accused of trying to rip AAA off. Somehow Al figures that I owe AAA $400 due to the time and trouble taken to cut two small vanity tops. Isn't that their business????

2
★★☆☆☆

Very disappointed. As opposed to what their website says, the salesman I dealt with, Al, is not knowledgable. The best price wound up costing me more in the end due to lack of knowledge and the manager, Nick, to date has not returned my call to resolve my issues. AAA was not able to cut 1 of 2 bathroom vanity tops to include the backsplash which was included in the price given. I was not told this until 2 weeks after I paid even though dimensions were given from the start. I was never offered a site visit to measure, however, that turned out to be my fault somehow, even though I provided CAD drawings of the vanities. On the day Ryan was ready to cut, I was told that I could not get a backsplash. I said I would tile and did not make an issue of it. I then confirmed with the salesman that I wanted a 4" faucet spread so that I could use my existing faucets. The tops arrived with 8" spreads. When asked how AAA could resolve I offered a very fair resolution, 50% of the faucets, nothing for the extra tile costs. I was then accused of trying to rip AAA off. Somehow Al figures that I owe AAA $400 due to the time and trouble taken to cut two small vanity tops. Isn't that their business????

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I am so glad I used these guys for my kitchen project. They had the best selection of granite slabs, and beat everybody's prices. The seam is practically invisible. They even gave me the option of where I wanted the seam to be. Top quality company, that is very customer service oriented.

5
★★★★★

I am so glad I used these guys for my kitchen project. They had the best selection of granite slabs, and beat everybody's prices. The seam is practically invisible. They even gave me the option of where I wanted the seam to be. Top quality company, that is very customer service oriented.

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I am so glad I used these guys for my kitchen project. They had the best selection of granite slabs, and beat everybody's prices. The seam is practically invisible. They even gave me the option of where I wanted the seam to be. Top quality

3
★★★★★

I am so glad I used these guys for my kitchen project. They had the best selection of granite slabs, and beat everybody's prices. The seam is practically invisible. They even gave me the option of where I wanted the seam to be. Top quality

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I had an overall great experience with Hellenic when remodeling my kitchen. The guys in the showroom were great...friendly, knowledgeable, and answered all of my questions The installation went smoothly and quickly and the final product

3
★★★★★

I had an overall great experience with Hellenic when remodeling my kitchen. The guys in the showroom were great...friendly, knowledgeable, and answered all of my questions The installation went smoothly and quickly and the final product

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Awesome JOB!!!!! This experiance from start to finish was just great! Fab show room with lots to choose from and staff was very helpful! Love the work they did! The granite was great quality and the price very reasonable! Great stuff! Install was quick and professional - very happy with everything!

5
★★★★★

Awesome JOB!!!!! This experiance from start to finish was just great! Fab show room with lots to choose from and staff was very helpful! Love the work they did! The granite was great quality and the price very reasonable! Great stuff! Install was quick and professional - very happy with everything!

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This was an overall great experiance! I went to the show room and they were so helpful! so may to choose from that It took some time to narrow it down. They were MOST helpful! Great product and install! The prices were very reasonable!

3
★★★★★

This was an overall great experiance! I went to the show room and they were so helpful! so may to choose from that It took some time to narrow it down. They were MOST helpful! Great product and install! The prices were very reasonable!

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I had a very positive experience with AAA Hellenic from sales right through to installation and customer service. My salesperson Dan was very knowledgable and helpful through all stages of the process. They had a wide selection of beautiful slabs to choose from and their inside showroom is great- many, many options for tile, marble and stone for backsplashes, etc to choose from. My granite countertops were installed and look absolutely beautiful. The installation team was very professional and did a great job in hiding the seams. I noticed a minor issue after the installers had left - the space on the left side of the cooktop was slightly wider than the space on the right side - but I called Hellenic the next day, told them the problem and they were back out within two days to fix it. I would highly recommend this company!

5
★★★★★

I had a very positive experience with AAA Hellenic from sales right through to installation and customer service. My salesperson Dan was very knowledgable and helpful through all stages of the process. They had a wide selection of beautiful slabs to choose from and their inside showroom is great- many, many options for tile, marble and stone for backsplashes, etc to choose from. My granite countertops were installed and look absolutely beautiful. The installation team was very professional and did a great job in hiding the seams. I noticed a minor issue after the installers had left - the space on the left side of the cooktop was slightly wider than the space on the right side - but I called Hellenic the next day, told them the problem and they were back out within two days to fix it. I would highly recommend this company!

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I cannot say enough great things about my experience with this company. I recently had granite countertops installed. They look amazing. The team that installed them was a pleasure to work with. They were very professional and very personable. The install was done quickly and with no mess for me to clean up. I was impressed with the company's customer service. I received calls prior to my appointments to confirm them as well as calls the day of my appt. from the team providing me with their approximate arrival time. This really helped me plan this project around my work schedule. Everyone I have show my countertops to really loves them and I have been recommending AAA Hellenic to everyone. I interviewed several companies before signing with AAA Hellenic. I definately made the right decision. They have a beautiful selection, very competitive pricing, an excellent sales team and fabulous customer service.

5
★★★★★

I cannot say enough great things about my experience with this company. I recently had granite countertops installed. They look amazing. The team that installed them was a pleasure to work with. They were very professional and very personable. The install was done quickly and with no mess for me to clean up. I was impressed with the company's customer service. I received calls prior to my appointments to confirm them as well as calls the day of my appt. from the team providing me with their approximate arrival time. This really helped me plan this project around my work schedule. Everyone I have show my countertops to really loves them and I have been recommending AAA Hellenic to everyone. I interviewed several companies before signing with AAA Hellenic. I definately made the right decision. They have a beautiful selection, very competitive pricing, an excellent sales team and fabulous customer service.

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1 out of 1 people found this review helpful.

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Thanks to Dan for helping me with my sunflower granite selection. I love it. Also, thanks to Rich and his team for an outstanding job installing my granite in my kitchen. It looks fabulous!!

5
★★★★★

Thanks to Dan for helping me with my sunflower granite selection. I love it. Also, thanks to Rich and his team for an outstanding job installing my granite in my kitchen. It looks fabulous!!

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1 out of 1 people found this review helpful.

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These folks know marble, granite, and more. They have many gorgeous types of stone available in many different colors. They can do countertops, floors, fireplace mantles, and vanity tops, just to name a few. Give them a look.

4
★★★★☆

These folks know marble, granite, and more. They have many gorgeous types of stone available in many different colors. They can do countertops, floors, fireplace mantles, and vanity tops, just to name a few. Give them a look.

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0 out of 1 people found this review helpful.

More about AAA Hellenic Marble Inc.

Granite counter top and marble company located in West Chester Pa. Featuring skilled craftsman, remodeling specialists and designers. Our PA contractor # is PA015797.

 

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