Han-Wool

★★☆☆☆

About Han-Wool

Categories
  • Restaurants
  • Japanese Restaurants
  • Korean Restaurants
1.5 2
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I came here from NYC, where there are a ton of really good (I mean REALLY good) authentic Korean spots, and I was looking for similar in Philly. So when I found Han Wool, which was close to me, I was keen to try it. Was disappointed each time: The first 2 times I ordered out, I got bibimbap- which was cold, and the egg was not cooked through (both times), as I requested. The next time, I thought to try something different and ordered "Seoul Ddook Bae Gi Bul Go Ki" which is supposed to be a soup that tastes like bul go gi, but with rice cakes in it (please note "soup"). What I got wasn't soup- it was just bul go gi. With rice cakes in it. I ordered this again on another occasion, thinking that they perhaps messed up my order last time- but no, it was the same thing. The next time, I decided to eat at the restaurant itself, because I thought that maybe they do better at in-house service than take-out (some places are like that, and I wanted to give them the benefit of the doubt). I ordered "Yook Gae Jang", which is described as "beef, vegetables, and scallions in hot, spicy soup". I grilled my waitress to make sure I was getting SOUP, and not just beef or vegetables. She assured me it was. And this time- YES! it was actually soup. BUT there was no beef. When I inquired "where's the beef?" (sorry, couldn't resist), she told me that the beef was sliced so thin that I couldn't see it. ????? Beef sliced so thin it's invisible? Come on. While she was standing there, I picked through the soup, and found two mini beef morsels, and she said "See? There is beef, but we usually slice it thinner than that." I told her thank you and laughed at myself. Needless to say, no more beef was found. The soup was good- there was just no beef. Conclusion: the food is almost never what they say it is, and is also usually mediocre. The service is worse- unless you're Korean, that is... I suppose it's good business sense, but it still annoys me. And they are overpriced. Not worth it at all...

1
★★☆☆☆

I came here from NYC, where there are a ton of really good (I mean REALLY good) authentic Korean spots, and I was looking for similar in Philly. So when I found Han Wool, which was close to me, I was keen to try it. Was disappointed each time: The first 2 times I ordered out, I got bibimbap- which was cold, and the egg was not cooked through (both times), as I requested. The next time, I thought to try something different and ordered "Seoul Ddook Bae Gi Bul Go Ki" which is supposed to be a soup that tastes like bul go gi, but with rice cakes in it (please note "soup"). What I got wasn't soup- it was just bul go gi. With rice cakes in it. I ordered this again on another occasion, thinking that they perhaps messed up my order last time- but no, it was the same thing. The next time, I decided to eat at the restaurant itself, because I thought that maybe they do better at in-house service than take-out (some places are like that, and I wanted to give them the benefit of the doubt). I ordered "Yook Gae Jang", which is described as "beef, vegetables, and scallions in hot, spicy soup". I grilled my waitress to make sure I was getting SOUP, and not just beef or vegetables. She assured me it was. And this time- YES! it was actually soup. BUT there was no beef. When I inquired "where's the beef?" (sorry, couldn't resist), she told me that the beef was sliced so thin that I couldn't see it. ????? Beef sliced so thin it's invisible? Come on. While she was standing there, I picked through the soup, and found two mini beef morsels, and she said "See? There is beef, but we usually slice it thinner than that." I told her thank you and laughed at myself. Needless to say, no more beef was found. The soup was good- there was just no beef. Conclusion: the food is almost never what they say it is, and is also usually mediocre. The service is worse- unless you're Korean, that is... I suppose it's good business sense, but it still annoys me. And they are overpriced. Not worth it at all...

Pros: Staff, clean atmosphere

Cons: Food mediocre, poor service, misleading menu descriptions, overpriced

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It took the staff about 25 minutes to even take our order (at lunch!). The waiter made a mistake about what a dish contained (said it had meat when in fact it did not). The food was ok, but did not go so well with the cold rice. I won't be coming back.

0
★☆☆☆☆

It took the staff about 25 minutes to even take our order (at lunch!). The waiter made a mistake about what a dish contained (said it had meat when in fact it did not). The food was ok, but did not go so well with the cold rice. I won't be coming back.

 

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