Blue Knob Auto Sales

I can't tell you how many people I know that have bought their cars @ Blue Knob Auto Sales. Very satisfied to say the least. I have purchased multiple vehicles for myself and family and have nothing but good things to say about this dealership. As far as some of the other reviews on this site, I think there may be a need for some heads to be examined. The world is not a perfect place people.

Johnny T. great stories, you ever think about making a script for Hollywood. I hope that you have the proof to back up all those accusations. ie: Court records, links to reports of shootings, or other incredible actions taken. If you want a good deal good car go here, or if you want to play funny games on the computer to try and ruin a company be like "Johnny T.", obviously he must really spend a lot of time and energy making up great fictional practices.

I purchased a Toyota Tacoma from Blue Knob Auto. It was very simple, the price was on the windshield . It was a much better price than the other dealers I had shopped. I test drove it, everything seemed fine. The truck was state inspected , the oil and filter was changed and it had a new emissions sticker. My salesman suggested I get something to eat while I waited for my bank approval . He called in about 30 minutes with an excellent rate. When I arrived to do my paperwork the truck was ready to go and it took about 45 minutes to complete my papers. It was very refreshing not to deal with the so called manager in the back room and spend 3 days arguing price. The customers I talked to while I was there seemed happy. One guy said he buying his fourth car from them. I would buy from Blue Knob again and would recommend them to other people.

Don't just take my word for it. Their BBB rating is poor. They have the third most lawsuits in the state (check court records) yet do one-tenth the business of typical dealerships. The salesmen have guns in their desks because of the number of irate customers that have come back to their lot. The majority of their vehicles are SALVAGE vehicles that have been processed through Georgia, the only US state where car titles do not have "Salvage" stamped on the front. They have sold three unsafe vehicles just this year that are implicated in the deaths of two familiies, one in PA and one in Ohio. Thier main repossession agent shot a 13 year old boy in the back last year in Pittsburgh. Unbeliveable that they can stay in business and the media hasn't profiled them (they must have good lawyers though). Me? I bought a car there, it was fine. But the truth is real, and you all should know these things.

I bought my 2005 grand prix there for a reasonable price. The sales person said that they had just gotten It on the lot and that I would need to bring it back for a free inspection. Not a problem, I thought. So I took my car to get inspection, and after 20 mins. or so, the mechanic came over to me and told me there were a few problems and that i would need to leave it for the rest of the day. They said they would hook me up with a rental, which was fine - except that they do not rent to people that aren't 21. So, I had to call someone for a ride to work(Not a big deal.) I called the mechanic at the end of my shift and he said that there were so many problems with my car, they were going to junk it! He mentioned something about suspension problems and that it looked like something had gotten ran over. Shouldn't they have looked at this before they sold it?? Anyway- the positive side of the story is that they did not give me any problems, let me pick out a new car and start all over again with the finances.

Blue Knob Auto is not the place to go if you want your rear end kissed the entire time you are there. They move vehicles. We had 15 grand to spend (out the door) and we searched the net to find one within 100 miles of our home and with low miles. We found two there with under 10,000 miles and took one home. We would have had to struggle and fight to get our price anywhere else. We also went there knowing that if we found problems with the car after the fact, we would need to either depend on the factory warranty to get it repaired or fix it ourselves. So there's a trade off here, no haggle, lower price or a price struggle with higher expectations during and after the purchase. We live 90 miles away, so we had no plans of returning to the dealer. We drove the cars and looked them over them as best we could under the light in the parking lot. We chose the one that appeared to be the better of the two. They say they take trade-ins, but like most volume dealers, likely don't offer much on trades. We elected not to trade prior to going there. So these people, who bought vehicles there with 50,000+ miles, no warranty, with the check-engine light on or with odd noises coming from under the hood: dont you have to be kind of dumb to make that purchase under those conditions? They tell you up front that everyone pays the same price. So I ask again, how much intelligence (or lack of) does it take to show up there and expect to wheel and deal?

I purchased a Toyota 4Runner and this was the singly best car buying experience of my 44 years! I don't need an uninformed salesman hounding me, asking em how much payment I can afford each month. Grow up, enter the digital age, research on car specs, be an informed consumer and go save some $$ @ the KNOB! Sure you may have to wait once you're there, but the APR was 1/4 pt better than anywhere else if you have good credit.

I went to BKA today looking to buy a car because everyone told me how great they were. While it's true that their prices are very good and I'm sure that typically it's a pleasant experience to car shop there, I felt like the salesman could have cared less about me. I test drove a couple vehicles and my wife and I particularly liked a certain one. The problem was, the check engine light was on, the radio did not work, and there were dings all over the roof and hood as if it were in a hail storm. Even knowing this I might have still bought it because I know that check engine lights could be anything, i can install a better radio than it had in it, and the dings didn't take away from the performance. But, when I brought up the issues, I was quickly assured there were no problems at all. The salesman just kinda brushed it off and said, "you'd be surprised how many cars in the lot have the check engine lights on." That didn't comfort me at all. In fact, it kind of made me upset that they thought my concerns could be brushed away so easily. He just thought I was dumb enough to just buy it right there without further inspection and started working up the paperwork. I thought, this guys crazy. Then I had a trade in that they wouldn't even give me blue book value on and would have me adding 500 buck too the new car. The problem with buying a vehicle that is so far under the blue book is that they won't pay you blue book for your trade in. So where are the savings? I don't know, you tell me. I just know I'm not driving an hour to be slighted anymore. If that guy would have paid me blue book on my trade in and took my concerns seriously I would have bought that car today. But I seriously just think they don't care. They get plenty of business and don't need to sell me a car.

I am originally from near Altoona, and when I turned 16 I bought a car with 11000 miles on it from Blue Knob. I had it until I was 22, and put 142000 miles on it (back and forth from college puts on a lot of miles). The only major thing besides tires that I needed to replace from purchase to trading it in was the alternator. I traded it in to Blue Knob, where they gave me a reasonable amount for it, and I bought my new car from there also. I have had it almost two years now and have yet to have any problem (knock on wood). There is no haggling at blue knob, because, with the amount of mileage their cars have on them, YOU WILL NOT FIND A LOWER PRICE. Being from the Altoona area, I know TONS of people with cars from there and DO NOT know ONE that has had a problem with their car that they havent caused themselves. The people who are posting negative things on here may have had the EXTREMELY RARE bad experience, however in my experience and from everyone else I know this is a GREAT place to buy a car from. Remember that people tend to remember the negative experiences rather than the good ones, so for every negative review on here there are probably a 1000 great ones (who are probably friends of the people who wrote negatively and recommended Blue Knob) from people who didnt thing to write. Blue Knob is located 2 hours away from Pittsburgh, and yet you see a lot of cars from there around even with the tons of dealerships much closer to Pittsburgh (especially since Blue Knob does not advertise, they only get business through word of mouth- part of the reason they can keep their overhead so low and can sell cars so cheaply). Obviously there is a reason for the amount of cars they sell, especially since people need to travel to get there. Trust me, its worth the drive. And if your going there, stop @ a tiny dive restaurant called Lena's Cafe- best Italian ever!

Very easy purchase from them. If you do you homework you will find they have excellent prices. Everyone was courteous and friendly, very professional demeanor as well. I have only good things to say about them, for sure. We dealt with Gene from initial phone call to closing the deal. Very nice guy, very professional, no bullcrap- just the way we like it. We drove from Butler PA to get the deal done. Gene was especially helpful over the phone, about 8 calls before we even left just reviewing all paperwork and numbers with us over the telephone- talk about service!! Thanks Gene and BKA!

Bought a car there a while ago -it was the best car buying experience in 30 years - my salesman even gave me a free car facts report on the car before i bought. Do your homework and you'll see that the prices and selection can't be beat. Sure, there will be a few that get a lemon and those are the ones that complain the loudest, but this place is truly the best. I'm going back soon for another car, and we live over 200 miles away.Yes, it's worth the drive.

I purchased a Cavalier from BKA in '06. I left the lot and drove to Centre Hall and I put down the window while the car was running and it was ticking very loudly and the longer the car sat running the louder it got. I called them and they said to bring it up the following business day. Something was cracked in the engine and they said that it would need rebuilt and since I was still within my 1000 mile warranty they would fix it. I left their garage and went home to get a ride back to drop the car off(there is apparently some unwritten rule that a 21 year old female is not allowed to drive any of their cars on the lot while her's is in service so they told me, although it was perfectly ok for me to test drive the piece of crap.) Anywho I went home and a friend who is a mechanic happen to be there and so he took a look and found that "someone" had put sawdust somewhere in the engine to dampen the sound from the cracked piece and since on the test drive it was only driven about 5 miles the tapping could not be heard but after a 50 minute drive the sawdust was no longer doing its "job". Soooo after waiting for 6 days I got the car back. Everything was fine until December(bought the car in July) when it started tapping again. So my supposedly rebuild engine is broken again? Of course this was way past the 1000 mile warranty so BKA would not even talk to me. After fighting for about 2 months I gave up. So here I am today almost 3 years later paying $200 a month for my tap dancing car. There are so many other random things that are wrong with it(turn the defrost on and the car shuts off...real nice huh?) that I am convinced that their cars are JUNK and its not worth saving the extra couple thousand because I can guarantee you that you will be spending that "saved" money within the first year on repairs. Wanna hear another BKA horror story?? Ask my mom about the tailgate(yes the entire back door) falling off her SUV a month after buying it. No Lie. Someone should let BKA know that if they are going to sell wrecked cars to check the glove compartment because we found the info of the former owner who had it repossessed in New Jersey and it WAS rear ended months before my parents bought it. These people are SCUM. So if you are still interested in buying a car give Mr Swope a call and ask him if you can own your very own piece of wrecked/repossessed/flooded sh1t. 5 years of easy monthly payments and thousands of dollars in repairs. STAY AWAY FROM THESE PEOPLE!!

For those of you hesitating to buy from Blue Knob, I would like to tell you my story. I was looking at Blue Knob Auto & saw some reviews that concerned me, so having doubts, and not finding a vehicle that appealed to me at the time, I saw a Cadillac CTS @ Fiore that was exactly what I wanted. Having doubts about Blue Knob, I thought that a reputable dealer like Fiore was a better bet. What a mistake! I saw the engine light on & was told that it was an oxygen ??, and it was on order. When I picked the car up, the engine light was out and I was told it had been fixed. I drove it for one day and the light came back on. I took it to Fiore for repair 3 days after I signed the dotted line & it has been there since - 21 days. I now owe a car payment for a car I haven't been able to drive or enjoy. GM is paying for a rental, but it just isn't the same. When I called Fiore and complained to the sales manager, I was told they never would have sold the car if they had known the problems. I asked "Don't you inspect your used cars?" Yes, I was told. I don't think they check them very thoroughly. Bottom Line - consider my story when hesitating a purchase through Blue Knob --I thought I would go to a reputable dealer & look what happened to me. In my case, Blue Knob was probably the more reputable dealer. Just for human interest, I will keep everyone posted on my dealings with Fiore. I don't foresee any good comments because it was thought my car MIGHT be ready 12/23 -- still waiting for the call. I feel I have been poorly mistreated by Fiore.

Went there loved it, loved the prices, and changed the way I shop for a car from here on out. I would recommend this place to look and buy, don't waste your time going anywhere else!

Loved this place, they gave us the freedom to walk around, and see what we were interested in. We ended up leaving with a Malibu, and glad that we were able to see all the comparible vehicles. Price, and selection were unbeatable. We dealt with Brad, and he made us feel very comfortable with our purchase, not making us feel like we were getting ripped off. Hope to see Blue Knob for our next purchase.

ai- you are an idiot. i hope you don't get them in trouble with the risk management dept of the federal gov't... go spend full price on a new car and make new friends with the salesman. maybe he'll give you a free pop and slap your back!

please notice how all of the "bad" reviews written have been deemed useful while the good ones weren't. looks like some dealership salesman are hurting...

Go visit the lot yourself. People who complain on these sites usually are NEVER happy with a service or product. I doubt that BKA's prices are ever matched or beaten by a dealer. I recently visited the lot and had no problem finding the visitor parking. I personally prefer not having a salesman following me through the lot. Do your homework on the car you are interested in. Most of the cars have low mileage and will be covered under the mfg warranty. It is my understanding that the vehicles are fleet cars that BKA buys and marks up slightly to make a profit. I live in PGH and have noticed many more cars with the Blue Knob Auto license plate holder on them.

after reading these reviews, i will never go there. we were going to go check the place out but after seeing they have a bad reputation, and a poor listing with the better business bureau, we won't waste our time... you get what you pay for...all those shiny cars look so good on the website...i guess the saying holds true...you can put lipstick on a pig but it's still a pig underneath it all!

I had probably one of the best buying experiences no headache no hassle. I like that the prices are on the windows and can look at the vehicles without anyone bearing down on you. We dealt with Brad, and he was very helpful finding us the best pick-up for our needs. I would recommend this place to anyone.

I drove from Annville to Duncansville and it was completely worth it. I purchased a Toyota Highlander. The best car, the best deal, the best service. It took some time to wait for the deal to finalize with the place so busy and comparison credit runs for the best financing. It was worth every second. Ask for Greg Raleigh, he is the best.

I would like to view all vehicles on your lot.
not sure what i am looking for . have seen several vehicles
on the road from your business. hope to deal with you soon !!!

Wow, what a wonderful, refreshing experience! Local dealers were playing games. We heard about Blue Knob Auto from at least 4 different individuals who all shared the same, positive experience -- yet we had reservations. How stupid to wait! We wasted 3 weeks. Blue Knob was no hassle, well organized, quick/convenient, friendly service. We even got great financing rate. Our toughest decision was which vehicle to buy--many great choices & prices!

My husband and I travelled 4 hours to look at a vehicle advertised. After calling BKA several times and speaking to several different salesman as to whether the vehicle was still on the lot and available for purchase we had gotten several different responses. Some didn't know and wouldn't even look, others said no it was sold and then another one said yes we do have it and will hold for 2 days. We asked about the condition and type of title the vehicle had since it was at such at great price. They assured us that it was great. We got there and the vehicle was out front waiting for us. After inspecting it, we noticed it was wrecked. The radiator was damaged and the plastic housing around it was all cracked. We pointed it out to the salesman and kept stating "oh I'm surprised our service department didn't catch that". He turns to my husband and takes the keys out of his hand and said "well I guess that's not the vehicle for you... sorry about your drive." Then he turns to leave us. We asked him about getting it fixed and he said no he would rather sell it back to the auction that they purchased it from. We were definitley disappointed, but happy we saw the damage first. NOW, here is why we are upset.... the very next day they put it back in their line and is back for sale for someone else to have problems with it!!! Very disappointed that this dealership would put a wrecked vehicle on their lot that needs a new radiator and some other work done and they know about it! When you ask them, they buy only the best vehicles from auctions because that's what gives them their great reputation. Yeah right.... everyone check out what you are buying first!!

I must say that Blue Knob Auto has a lot to pick from but its unorganized and it seems very unusual on how many cars they get in. I've done car reports on a lot of cars I was interested in and all of cars I received reports didn't show detailed information I was looking for. I only saw how many owners it had and that veered me away from their cars. Now to experience the full "service" of Blue Knob I had to go there myself to find out. These were my results.

1. The location is horrible! It's impossible to get a "visitor" parking spot. Park down the highway and walk to it.

2. It's unorganized and your bluntly thrown around because of it.

3. Took forever for an employee to talk to me. Once I talked to someone about a car...they didn't know much about it.

4. Prices are low but I've seen other local competitors at the same price if not better.

Blue Knob Auto didn't impress me and I won't go back to try again. Remember a business or an individual must impress you the first time to receive positive feedback and business. Thumbs down.

We shopped for a car for 4 months and found this dealership via autotrader. We visited eight major car dealers in our area and prices were $3,000 to $8,000+ less at BK. Our local dealers would not match pricing from BK. I found the make/model that I wanted and called BK with questions 3 times. The phone was answered politely & professionally each time. I am 200 miles from their location and wanted to know if the car was available. It was & they would be happy to mark the car as sold and hold it. I even received a call the morning I was leaving to verify if we would be coming in & was politely reminded of paperwork to bring if I would like to purchase the car. We were greeted by the receptionist and told her the car and she even said..you are the people from... and one of the sales people brought the car out for us to drive & inspect (the car had the sold sign on it). The dealership is very busy and we found that they sell in high volume 800+ cars per month but I heard no complaints about waiting. Talked to people from Philly, Connecticut, New Jersey about the great deals and one family was purchasing their 3rd car from that dealer. I did carfax (with BK's suggestion) and found most of their cars were rentals and so were the ones from our local major auto dealers. I took printouts of the cars I wanted to see. Yes, they are very busy trying to help everyone but if you do your homework and know which cars you want it makes the experience faster and smoother. The car was prepped (washed, waxed, gas put in it) while doing the paperwork. We were there 4 hours. I saved $8,000 on my car and LOVE it. My husband will not shop anywhere else. It was nice not to have sales people pressure you & all cars had price, mileage, options on window. No haggling/negotiations on price, straight forward deals the way it should be. Well worth a few hours for a car that you will spend years with!!

I am not here to make Blue Knob Auto look horrible...ok I really am, but that's because they have real issues with their management, vechiles and social ethics. I've bought from them before and never again will I. I had tons of problems with my car and was never happy the first days I got it. They wanted to offer me less then what I paid and I only ran it for a few days. I had a lot of odor and electronic problems with it, but they only offered me to take it into repair and after tons of repairs it has never been fixed properly. So from now on I'll just buy brand new like everyone told me to do in first place.

To all of you people who are busting on Blue Knob for having an unsatisfactory BBB rating, did any of you bother to look up other dealerships in the area? Dean Patterson has an unsatisfactory ratings as well. A few years ago a drunk driver hit me from behind and damaged my trunk, rear bumper, and left rear panel on my Pontiac Sunfire. I took it to Fiore Pontiac to get it fixed, and they tried to give it back to me with a buckle in the roof, a bent steering wheel, and red paint showing in places because the replacement parts came from a junked red Sunfire. My next car was a Chevy Cavalier purchased at Blue Knob Auto. I had two issues with it...one involving the fuel guage that happened before the Manufacturer's Warranty expired and another involving the automatic window that happened after the initial warranty expired. They sent me to a dealer to get the fuel guage fixed, and there were no problems. They fixed the window the SAME day that I called them, and again there were no problems. The bottom line is that if you buy a used vehicle, you're probably going to have some problems with it...and Blue Knob does just as well as any dealer if not better!

I have read some bad reviews about Blue Knob Auto on this site and I have to say I don't agree with one of them! My family and I (wife,son,sister, brothers and nephew) have all purchased numerous cars and trucks 11 to be exact from Blue Knob Auto and have found the experience to be nothing more than AWSOME. The staff has always been courteous and understanding to my needs.For example my son recently purchased a car and 2 weeks later there was a problem to be found with the turbo system when my son contacted Jim (the one everyone seems to have a problem with) and he said quote " Not a problem we will be happy to take care of that for you" within a week the car was fixed good as new. The thing I think people forget is that they are buying a used car and with used cars there may be problems that Blue Knob Auto doesn't know about.Its not their fault remember they are selling a lot of cars at super low prices so occasionally a car with a problem will arise. It happens so get over it or go spend THOUSANDS more for a new one that may have a problem also. I will continue to do business and recommend everyone I know to do business with Blue Knob Auto Sales.

I purchased a Dodge Caravan with them and saved alot of money. Most dealers in our area were thousands over the price we paid on an older vehicle with more miles. I am very pleased with our experience, and will refer anyone to go and see the great selection that they have.

I purchased a 2004 Pontiac Grand Prix and had transmission issues after about 3 months. I do understand that vehicles break and things happen but still after only three months of owning i still was upset. I talked to Jim the manager and he did take the time to listen to the problem I had and directed me to the service center. Joe and Steve were very helpful in diagnosing the problem, which was the transmission and repaired the vehicle within a quick time. I am pleased that I was offered the extended warranty that they offered because, it did save me a TON of money, even though I do not usually buy them. Keep up the good work!

Love the store atmosphere, and the prices. I just bought an Explorer from them and love the equipment in it. I went to two other dealers in the area, and they couldn't touch the price, even after they went to their "Managers". I saved almost $100 a month going with and Explorer here then a comprably equiped used Explorer elsewhere. The sales staff wasn't pushy, and took the time to answer all the different questions, about the different models. I hope they stay around for a long time because I will not go anywhere else.

After just making our 4th purchase @ Blue Knob and reading some reviews - I consider most of the bad reviews are from other dealers / sales reps.

I, nor anyone I know, has ever had an issue with Blue Knob - although I have had a dealer refuse to honor a warrenty (Dean Patterson) because I purchased at Blue Knob - This was quickly resolved with a call to the mfg.

Maybe if dealers wouldn't try to "rape" and "harrass" customers they could compete with Blue Knob.

The process is refreshing Blue knob sales wholesale / trades wholesale - no bickering

Highly Recommend

New Saab and very happy

Lets think about this for a minute..There must be a reason that Blue Knob sells between 700-800 cars a month! Did you ever hear the saying- You can't please everyone? Keep up the AWESOME job Blue Knob Auto Sales!! I have purchased four cars from them and I won't shop anywhere else.

Come on, this place is a joke and you can tell by walking in the door.

"Hey Bob, this one is yours."

Making you feel like a money sign rather then a real human.

Call the "manager" Jim out and your know what I am talking about. He's one ridiculous individual in society and needs to taught how to treat customers with respect. He will brush you off like the dandruff that sits on his shoulders and spit in your face if he had a chance. I know it can be hard to run a business...well I am not to sure because does he really run the business when he pushes customers away? I would say NO. Come on, grow up and get work and social ethics!

Also, for the people that agree with me...please continue to spread the negative aspects you have experienced to others. Make it known to others that they need to close up business for good or quickly fire their employees.

would go against an unsatisfactory rating by the BBB, much less an idiotic business would refuse to work with them once a complaint is lodged. Then again, you get what you pay for. A fool and his money are soon parted. Sure you may save a few bucks but at what risk? I will stick to a company that actually tries to please its customers rather than sell the highest volume it can regardless of how it accomplishes that. The BBB's unsatisfactory rating says more than any verbal attack does. Why else would one resort to name calling? Because you have lost the argument.

Obviously B.K.A doesn't need the B.B.B's approval. in order to run a successful business, much like any other competent business in the country.

I can't believe people actually think they should blame a used car company for ones own lapse of judgment, or a lack of research, and or knowledge on their behalf.

BLUE KNOB AUTO: Idiots and Ignorant beware.

While BK may not be a dealer but a car store, they should still stand by their advertised word (which they haven't) as well as the product they sell be it used or certified used. Certified used to most other businesses means they guarantee it against problems, period! A reputable business would attempt to resolve complaints through the BBB, which BK hasn't and won't. Buying a one year old car with <20K miles on it should not mean AS IS! Nor does it, according to the law. It is just as likely that a positive review came from a salesman/owner (especially if they know monthly sales volume) as a negative review came from a competing business. However, the BBB doesn't lie, they investigate, try to resolve, then make a decision.

The better business bureau is verified. They list an unsatisfactory rating for Blue knob. BK also went so far as to tell the BBB "Company indicated it will not resolve consumer issues through the BBB process" Check it out for yourself:
http://pittsburgh.e-asp.net/NIS4/bbbreportaccbuscontent.asp?ID=1&ComID=0141000004000445
How much more verification do you need?

Firstly, this site is an unverified unmoderated source of information. For all anyone knows these are local used car dealers posting fabrications against Blue Knob Auto. I personally have purchased my last two used vehicles from B.K.A.

Lets get one thing straight. This is a car store. Not a car dealership. They do not deal. They simply sell 700 cars a month. Secondly, this is a used car store. The cars are not new and will on occasion have problems. That is the risk you assume when you look to save money from buying new or buying a certified used vehicle.

Finally, where is there a law written on how a business does business? It is a privately owned company and they can do business how they see fit. Having your rear end kissed is not US constitution last time I checked. Seeing how they have been in business almost 10 years and nearly double their sales every year says something.

The last two cars I purchased there have proven to be very reliable, and I couldn't be happier. No, I didn't walk out of there with a B.K.A t-shirt and a fuzzy feeling in my tummy because my sales rep was cheery. I got a good car at a fair price. End of story.

Wow, I was thinking of purchasing my next vehicle here after seeing their prices. Then I found this site then decided to check out the Better Business Bureau. They have an unsatisfactory rating with the BBB. Enough said.

I was terrribly disappointed with Blue Knob Auto. First, they have a no-haggle policy -- that must be what "Same Low Price for Everyone" means. Since that's my favorite part of buying a car, I was obviously disappointed. The price of my desired 2007 19K minivan was below Kelly, but the trade they offered me was half of what Kelly quoted -- so the final financed price was the same as buying brand new. Then, the minivan was missing a Standard Option that only comes in a Package and is not sold separately. The salesman told me to purchase it on E-bay (no listings -- I looked) or go to the junkyard (for a 2007???) The salesman does not ride with you on the test drive -- any insurance agents reading this see a liability/risk management issue? The salesman did not even realize that the Cargo Convenience Center was missing, and the Sales Manager didn't even know what it was or where it was located. Still - no changing the vehicle's price. This missing item was compared to remote keys, floormats, and navigation disks -- which, if missing from the car, Blue Knob does not provide. Basically, you are purchasing the car "AS IS." My bottom line...if I'm purchasing anything "AS IS", the price must be low enough for me to take the risk of anything going wrong/missing...and Blue Knob's pricing (although low at first glance) is much too high for the risk factor.

I cannot begin to describe my disappointment with Blue Knob Auto Sales. There has not been one pleasurable moment in dealing with this car dealership. For starters, they advertised two separate prices on the vehicle, which was a difference of a thousand dollars...I was told that it was human error and the price they had listed was the price, ironically, it was the higher of the two. Then, when purchasing the extended warranty, one plan and price was presented while another plan was actually sold to me. I questioned the misrepresentation and they informed me that there was nothing they could do, mistakes happen and refused to assist me in obtaining the plan I had thought to have purchased. Not only was the manager, Jim, disrespectful to me, he was rude and arrogant to my mother when she was attempting to resolve the misunderstanding with regard to the warranty. The staff of this dealership clearly lacks class and professionalism. My experience in dealing with Blue Knob was a mistake that I will never make again. They may have good prices, but I'd rather pay more and be treated with decency and common courtesy. I would urge anyone who purchases a vehicle from Blue Knob to do all their homework and to listen very carefully to what you are being sold. You MUST ask many questions and demand clarification...even though we asked questions; we still dealt with a gross misrepresentation. Purchasing a car should be a pleasant experience, take it from me, I have yet to enjoy my new car and that is thanks to the headaches caused by this dealership. Spend the extra money and go somewhere that cares about customers. In addition, for those who are experiencing problems with Blue Knob Auto, contacting your local Bureau of Consumer Protection is a start!

Thinking about buying an automobile from Blue Knob? Think again! I bought a Chevy S 10 there in Jul. 07. It had 42,000 miles.Three months later my engine lost pressure and esentially died. Now I need a new engine after driving the truck for 2,000 miles. I immediately called Blue Knob and they said they would work with me, but that proved to be a lie which seems to be a common thread throughout my experience. Their way of helping me was to offer me 5000$ for the vehicle i paid 9000$ for 3 months earlier and then rob me on another one of their trucks. The manager Jim especially proved to be the most pathetic individual I've dealt with. He was just to busy, so he brushed us off and let a "salesman" do all HIS dirtywork. I certainly wasn't asking Blue Knob to pay for it all, or even half. I just wanted them to stand behind their junk and TRY to make it right. That seemed to be out of the question. A red flag should have gone up when they wouldn't put gas in the truck i bought from them and made the salesman send me a gas card from his own money to make the sale. So, unsuspecting customer, its all about them! Not you and the money you saved for a quality vehicle. As I have learned its not always about the price. Yes they may be a couple hundred dollars cheaper, but Goodwill is cheaper than Wal-Mart too. And if you already bought a vehicle there. Get it checked before it costs you 3000$

I have bought 4 cars from here, and have recommended it to numerous friends who are also pleased. Anyone who is bashing on this facility has a few things that they have to remember. I have been around this for many years own my own business and I understand the logic that they go buy.

1. Best prices anywhere, and I mean anywhere!
2. Helpful staff, and if you don't believe me go to a new car shop sit around for 3-4 hours and see if another hour might get you that extra $500 dollars off that car or truck that will be worth thousands less the minute you drive off the lot.
3. Other dealerships sales people who bother you when you are just trying to look, where at blue knob I can look all day, and when ready go see someone.
4. I love when people say that they have wrecked cars or flooded cars, because when I was younger I did work at a new car dealership and there were new cars that had been wrecked, and trust me this was not the one place that had them.
5. Save your money and go get a quality car that you will enjoy for thousands less

I've purchased seven vehicles (if memory serves) from Blue Knob Auto which is to say nothing for the family and friends that I have referred. Sometimes we had a trade, other times we did not. We've had nothing but positive experiences and the prices are unbeatable.

If you are posting negatively about Blue Knob Auto, YOU have one of the following problems:

1. You want a "sales person" to harass you before you even get 2 feet on the ground.
2. You aren't happy unless you negotiate the price down at least 10%, even if it means you pay more in the end.
3. You want to pay "wholesale" for your newer vehicle and expect to be paid "retail" for your trade-in.
4. You want the dealer to exchange the car that you bought for the purchase price just because you decided that you wanted a different car and made up a few reasons that the one you bought is inferior.
5. You are just the type of person who's not going to be happy no matter what (I've got my own business and some people just automatically fall into this category), in which case you should just pay the extra $10-$20k and buy a new one.

I recently visited Blue Knob Auto Sales and was very disappointed. The first time I stopped by, my husband and I browsed the lot looking for a vechile. We found two vechiles we were interested in and wanted to test drive them. We walked into the main building and no one even noticed we were there. None of the sales reps said hello or even asked to help us. We felt very uncomfortable standing there so we just left and figured it was a Friday night, they were probably more busy than usual. We then returned a week later to test drive these two vechiles. It was a Monday, mid-afternoon, we figured maybe they wouldn't be too busy and we could get some help. WRONG!!! This time we went into the building and a group of them stood around talking and didn't even acknowledge the fact that we were there. Now, we both are not the type of people to make a big fuss or to even say anything to anyone, we're both kind of shy. We both just stood by the door for, no joke.....15 minutes, looking around like we were lost. We thought maybe we were in the wrong area to get help, we thought maybe we were in the financing department and not where the sales reps were, so we walked around for another 20 minutes (not being sarcastic either). Finally, a man approached and asked us if we needed assistance. We told him we just wanted to test drive two cars, we were interested in buying one of them. He told us that he would turn us over to the next guy on the list and he would help us. We sat down and waited for another 20 minutes and then the man finally acknowlegded us. He came over, didn't even say hi or shake our hands. He just asked us, "have you been here before?" "No?" "Then I need your drivers license." He took my husbands drivers license to photocopy, get us a plate, and the keys to the car. Needless to say, this took him over 15 minutes. Then he just handed us the plate and keys and asked us, "are you familar with the area?" We said yes and he turned around and walked away. By this point we didn't even want to test drive the vechile but, we figured we drove all this way TWICE, we're going to test drive it. The car was decent. Not $30,000 decent though. We then went back in to speak with this man, my husband had a few questions about the vehicle. Go figure, the man knew nothing about the car execpt...."If you don't buy this vehicle today, it won't be here tomorrow." "TRUST me, a lot of people have been looking at it." How would he know? They don't pay attention to any of their customers. My husband and I were extremely disappointed and we will NEVER go back to Blue Knob Auto. We drove by 2 weeks ago just to see if the vehicles were there....haha, they were. It was seriously the worst car shopping experience of our lives. Their loss though, we really were interested in the vehicle and had straight cash to pay with, we took our business elsewhere. We now have a lovely vehicle....not thanks to Blue Knob Auto. WHAT A JOKE!!!!!!!

The dealership is like a pawn shop for cars. You walk in and they look at you like your no one. You ask about a car and they could careless what you said. Basically they look at you like a ATM machine. You give them your card and hand over the cash for a car. They are better off not having employees....since they are cheap..they could replace the sales reps with robots instead.

Where to start....well I could write a book about my experience with Blue Knob Auto and it would be all negative aspects of the company. They don't sell the best used car...trust me! I brought a car a few months ago and I have smell problems and still do (it was flooded for sure), but they did a good job of covering it up and conning me into the car. I mean they tried cleaning it, but after 7-8 (I lost count) times the service center told me to exchange it for another car, but the owner and managers at Blue Knob Auto are crooks and offered me $2,000 less then what I paid! What an insult!

They are liars and will con you as well..so heres what I would do...don't buy from there! Oh and don't bother trying to get a lawyer or other legal organizations out there. They told me that my case didn't have enough evidence, yet I submitted a two page written complaint and a time line for 9 months of all the contacts and events that happened since day one. I am not the only person that has complaints against Blue Knob Auto. Friends and family as well have problems with Blue Knob Auto, either the vehicle or the way they treat their "customers". Do yourself a favor...BUY SOMEWHERE ELSE!

Why Blue Knob Auto is horrible?

- They don't have the best prices and never bargain

- Take advantage of people

- Managers and sales reps are liars and not trustworthy

- Don't expect to have customer satisfaction at all

- Vehicles on the lot were flooded, repossed, totaled or repaired at one point or another

- Don't bother to get a car report (Like carfax). Most of Blue Knob's vehicles don't show info...I wonder why...

STAY AWAY FROM BLUE KNOB AUTO!

Sure, they SEEM nice, but they WILL NOT work with you AT ALL!!!!! They would not take ANY money off of a Magnum that sat on their lot for over three months. Their "no haggle" policy is a joke and is only an excuse not to bargain with people. We drove FOUR hours and they would not help us AT ALL. We came within $20/month of affording this car and they simply said, and I quote them EXACTLY, "Sorry, there is nothing more we can do....sorry about that....!". LOL. Nice guys, huh? I should have listened to the other negative review before going there. I NEVER had such a horrible experience with a dealer before, but I guess it should be expected from a "no name dealer". Good luck Blue Knob, your Magnum can sit on your lot for another three months......your loss, NOT mine. Learn to WORK with the customer!!!!!!!!!!!!!!!!

WHAT SEEMED TO BE FRIENDLY PEOPLE AT THIS AUTO SALES WAS FAR FROM THE TRUTH. THEY RAISED THE PRICE OF THE TRUCK WITHOUT MY PRIOR KNOWLEDGE AND AFTER TRAVELING A GREAT DISTANCE AND SUBSTAINTIAL TRAVELING EXPENSES THEY NOW SAY I CANNOT PAY THE ADVERTISED PRICE ---FALSE ADVERTISING -- SOUNDS LIKE TO ME MAY EVEN BE AGAINST THE LAW ???

Blue Knob Auto Sales have a great selection on cars, trucks, etc. They have great prices and sale automobiles for invoice price. They have a great associates. They don't run up to you when you pull in. They actually let you look and wait for you to ask for help.

PROS: Great Selection
CONS:

Blue Knob Auto offers the area's best deals on used cars. My husband and I bought a car there a few years ago and the transaction was smooth, there was no haggling, and no games, which I really appreciated since I absolutely HATE shopping for vehicles. I was very pleased with my experience with them and have since referred several people to them. The only drawback though is that if you're trading a car in on a new one, they don't give you much for your trade in.