Heartland Pets

★★☆☆☆
42.0684 -80.0927
Map and Directions to Heartland Pets

814-866-6407

5800 Peach St

Erie, PA

16565

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About Heartland Pets

Hours
Mon. - Thu., Sat. 10am - 9pm;Fri. 9am - 9:15pm;Sun. 11am - 6pm

Pets & Animals

Pets & Animals
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The animals at Heartland Pets are taken care of very well. As far as "tiny little cages" are concerned, the kennel is a comfortable and safe place for a dog. Dogs are den animals, in the wild dogs will seek out a small cave or hole or they will dig themselves a small hole to protect them from the elements and from potential adversaries. The kennel recreates this safe home for the dog where they are protected and can see, smell, and hear what is around them. It is comforting to them. Every animal has at least 1 toy in their kennel, some have 2 or 3. If you are in the store and the kennels are totally empty it means they are cleaning the kennels. The kennels are kept very clean. There is staff dedicated to solely caring for animals. The kennels are cleaned fully at least twice a day and spot cleaned all day long. The objective being to catch the "puppy business" right away so they aren't laying in it all day. The animals that don't have blankets or towels in their kennel are because those specific pups continually rip them apart and try to eat the fraying strings which have the potential to wrap around the puppies intestines causing serious and possibly permanent or deadly damage. They aren't left without comforts for the sake of cruelty, it is for the animal's safety.
As far as "skinny" dogs go, the dogs at Heartland are fed Eukanuba puppy food for for either small breed or large breed depending on the dog. Eukanuba is an excellent pet food brand. They are fed the veterinarian recommended amounts for their weight. Some breeds are naturally skinny looking (i.e. min pins, weimeriner, greyhounds, etc). And all the animals have clean, fresh drinking water at all times.
Every animal at Heartland is seen by one of the veterinarians from Erie Animal Hospital every week (on Wednesdays). That is far more frequent than I'm sure anyone here takes their animal for a vet check. The dogs receive all of their puppy vaccinations for their age. All the dogs receive regular wormings as recommended by veterinarians.
The dogs that don't sell right away are NOT euthanized or sent to shelters. They stay at the store with their price decreasing the longer they are there to promote them finding a home quickly. If the price has gone down and still not adopted the price drops to free and employees (the people who love and care for them every day) get first dibs. The staff truly love the animals, you really have to love them in order to deal with the chewing, high pitched barking, potty messes and all the general disarray of the puppy phase. Not only that but to do all the hard work that goes into caring for baby animals so that someone else can reap the benefits of a happy, healthy, companion.
I would never, ever discourage anyone from adopting a pet from a shelter or rescue organization. That is my personal first stop when looking for a pet. But there is nothing wrong with purchasing a pet from a pet store that acquires its animals from reputable breeders, most of which are licensed veterinarians as well. Look up the breeders yourself. Nothing is hidden from the customer as Heartland follows all Pennsylvania laws and is subject to random inspections from several state departments (passing all of which with flying colors). Get the information before drawing assumptions.

4
★★★★☆

The animals at Heartland Pets are taken care of very well. As far as "tiny little cages" are concerned, the kennel is a comfortable and safe place for a dog. Dogs are den animals, in the wild dogs will seek out a small cave or hole or they will dig themselves a small hole to protect them from the elements and from potential adversaries. The kennel recreates this safe home for the dog where they are protected and can see, smell, and hear what is around them. It is comforting to them. Every animal has at least 1 toy in their kennel, some have 2 or 3. If you are in the store and the kennels are totally empty it means they are cleaning the kennels. The kennels are kept very clean. There is staff dedicated to solely caring for animals. The kennels are cleaned fully at least twice a day and spot cleaned all day long. The objective being to catch the "puppy business" right away so they aren't laying in it all day. The animals that don't have blankets or towels in their kennel are because those specific pups continually rip them apart and try to eat the fraying strings which have the potential to wrap around the puppies intestines causing serious and possibly permanent or deadly damage. They aren't left without comforts for the sake of cruelty, it is for the animal's safety.
As far as "skinny" dogs go, the dogs at Heartland are fed Eukanuba puppy food for for either small breed or large breed depending on the dog. Eukanuba is an excellent pet food brand. They are fed the veterinarian recommended amounts for their weight. Some breeds are naturally skinny looking (i.e. min pins, weimeriner, greyhounds, etc). And all the animals have clean, fresh drinking water at all times.
Every animal at Heartland is seen by one of the veterinarians from Erie Animal Hospital every week (on Wednesdays). That is far more frequent than I'm sure anyone here takes their animal for a vet check. The dogs receive all of their puppy vaccinations for their age. All the dogs receive regular wormings as recommended by veterinarians.
The dogs that don't sell right away are NOT euthanized or sent to shelters. They stay at the store with their price decreasing the longer they are there to promote them finding a home quickly. If the price has gone down and still not adopted the price drops to free and employees (the people who love and care for them every day) get first dibs. The staff truly love the animals, you really have to love them in order to deal with the chewing, high pitched barking, potty messes and all the general disarray of the puppy phase. Not only that but to do all the hard work that goes into caring for baby animals so that someone else can reap the benefits of a happy, healthy, companion.
I would never, ever discourage anyone from adopting a pet from a shelter or rescue organization. That is my personal first stop when looking for a pet. But there is nothing wrong with purchasing a pet from a pet store that acquires its animals from reputable breeders, most of which are licensed veterinarians as well. Look up the breeders yourself. Nothing is hidden from the customer as Heartland follows all Pennsylvania laws and is subject to random inspections from several state departments (passing all of which with flying colors). Get the information before drawing assumptions.

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This store should be shut down! There is a beagle there right now that is so skinny its bones are showing through! There is also a chihuahua puppy that is so young it barely has its hair yet! The Manager said it came from a large littler and was the runt. No way! That dog was not old enough to be taken from its mother. I also saw a handler in the back squirt something brown (assuming medicine) into its mouth then toss it back into the cage. The dog puked it out immediately. She didn't even look. They have no blankets, only a plastic pan thing in a cage. These dogs look so sickly and sad. I was appalled at the conditions of these poor dogs. Someone needs to check this place out! It needs shut down!

1
★☆☆☆☆

This store should be shut down! There is a beagle there right now that is so skinny its bones are showing through! There is also a chihuahua puppy that is so young it barely has its hair yet! The Manager said it came from a large littler and was the runt. No way! That dog was not old enough to be taken from its mother. I also saw a handler in the back squirt something brown (assuming medicine) into its mouth then toss it back into the cage. The dog puked it out immediately. She didn't even look. They have no blankets, only a plastic pan thing in a cage. These dogs look so sickly and sad. I was appalled at the conditions of these poor dogs. Someone needs to check this place out! It needs shut down!

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Normally I am not a person who gets online and gives feedback like this, but after looking at the reviews on this site I felt compelled to put my two cents in. In 2009 my boyfriend and I were window shopping and fell head over heels in love with an adorable 11 week old parti color cocker spaniel at Heartland Pets. We weren't planning on getting a dog at the time but after coming back and playing with her a few more times we decided that we had to have her. Now our cute little puppy is 3 and a half years old and has grown into the best dog either of us has ever had. She's happy, healthy, loving and very outgoing. She's also quite intelligent; she potty trained quickly and learns commands easily. So did our wonderful, loving, friendly family pet come from a puppy mill? Possibly; though all USDA inspection records for her breeder appear to be in order. Did we pay a little more for her than you would from a regular breeder? Probably; but she was worth every penny. Bottom line, speaking as someone who's actually purchased a pet from the store rather than just judging it from my soapbox; Heartland gave us a wonderful addition to our family who we will love for years to come.

5
★★★★★

Normally I am not a person who gets online and gives feedback like this, but after looking at the reviews on this site I felt compelled to put my two cents in. In 2009 my boyfriend and I were window shopping and fell head over heels in love with an adorable 11 week old parti color cocker spaniel at Heartland Pets. We weren't planning on getting a dog at the time but after coming back and playing with her a few more times we decided that we had to have her. Now our cute little puppy is 3 and a half years old and has grown into the best dog either of us has ever had. She's happy, healthy, loving and very outgoing. She's also quite intelligent; she potty trained quickly and learns commands easily. So did our wonderful, loving, friendly family pet come from a puppy mill? Possibly; though all USDA inspection records for her breeder appear to be in order. Did we pay a little more for her than you would from a regular breeder? Probably; but she was worth every penny. Bottom line, speaking as someone who's actually purchased a pet from the store rather than just judging it from my soapbox; Heartland gave us a wonderful addition to our family who we will love for years to come.

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They buy from puppy mills,you will sppourt puppy mills if you buy them. the workers are rude and dont even deserve to be hired ,they treat the puppies like their trash! dont buy from them

1
★☆☆☆☆

They buy from puppy mills,you will sppourt puppy mills if you buy them. the workers are rude and dont even deserve to be hired ,they treat the puppies like their trash! dont buy from them

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How could a place like this exist? Urine odor was so bad, you could smell it 10 feet outside the store. Held a puppy that I was interested in; obviously the dog was on his death bed. They wanted $800 to boot. WTF? Employees weren't trained very well at their jobs. The guy in charge of the dog I was holding had no idea what breed I had in my hands, but he sure knew the price. I doubt I will ever step into Heartland Pets again.

1
★☆☆☆☆

How could a place like this exist? Urine odor was so bad, you could smell it 10 feet outside the store. Held a puppy that I was interested in; obviously the dog was on his death bed. They wanted $800 to boot. WTF? Employees weren't trained very well at their jobs. The guy in charge of the dog I was holding had no idea what breed I had in my hands, but he sure knew the price. I doubt I will ever step into Heartland Pets again.

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I am a former employee and the couple of months I worked in this horrid place were very eye opening. Most of the dogs they sell are from puppy mills. They have sick and dying puppies in the back that customers never see. They barely treat these sick animals and they let them sit in tiny cages until they put them to sleep. I couldn't bare the thought of the beautiful puppy that had a heart murmur being put down so I begged them to sell him to me. I gave him to my boyfriends parents and he is just fine. This place is just awful. Most of the kittens are just cleaned up barn cats they charge a huge amount of money for. Do yourself a favor and go to the humane society and get one thats been treated and spayed/neutered. My friend bought a dog that was obviously very inbred and it went absolutely nuts and bit anyone that came near it and growled at trees and grass. Find a person who has a reputable business and dogs who aren't grossly inbred and abused and run away from this place as fast as you can.

1
★☆☆☆☆

I am a former employee and the couple of months I worked in this horrid place were very eye opening. Most of the dogs they sell are from puppy mills. They have sick and dying puppies in the back that customers never see. They barely treat these sick animals and they let them sit in tiny cages until they put them to sleep. I couldn't bare the thought of the beautiful puppy that had a heart murmur being put down so I begged them to sell him to me. I gave him to my boyfriends parents and he is just fine. This place is just awful. Most of the kittens are just cleaned up barn cats they charge a huge amount of money for. Do yourself a favor and go to the humane society and get one thats been treated and spayed/neutered. My friend bought a dog that was obviously very inbred and it went absolutely nuts and bit anyone that came near it and growled at trees and grass. Find a person who has a reputable business and dogs who aren't grossly inbred and abused and run away from this place as fast as you can.

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2 out of 2 people found this review helpful.

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Honestly, I would never go back to this place. Ever in my entire life. I've never been one to turn away buying any kind of animal anywhere. I just recently got a St. Bernard from here. I would suggest NEVER to get an animal from there. She got really sick this morning and we took her to OUR own vet and they told us that she has PARVO. If she has parvo, so do the dogs that are still there. Not only putting my other dogs at risk, I have the signed paper from Heartland saying she is perfectly healthy. I would suggest to never even walk in the "pet store" anymore.

1
★☆☆☆☆

Honestly, I would never go back to this place. Ever in my entire life. I've never been one to turn away buying any kind of animal anywhere. I just recently got a St. Bernard from here. I would suggest NEVER to get an animal from there. She got really sick this morning and we took her to OUR own vet and they told us that she has PARVO. If she has parvo, so do the dogs that are still there. Not only putting my other dogs at risk, I have the signed paper from Heartland saying she is perfectly healthy. I would suggest to never even walk in the "pet store" anymore.

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1 out of 1 people found this review helpful.

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I can't say much for the puppies: we rarely if ever go there for puppies or kittens (our dog and cat are both adopted). We do, however, go there frequently to look at their reptiles and reptile supplies. I have never had a bad experience there. The staff are very friendly, and when we had questions about some of their snakes, the manager called up the person in charge of the reptiles, at home on his day off, to get the answers for us. We have two snakes that we purchased there last year, and we are getting a third today (which is a surprisingly high-end morph for a pet store, as I've priced similar snakes from breeders and they run significantly more) We continue to go to Heartland because the staff makes the store, and all the staff I've dealt with are excellent.

5
★★★★★

I can't say much for the puppies: we rarely if ever go there for puppies or kittens (our dog and cat are both adopted). We do, however, go there frequently to look at their reptiles and reptile supplies. I have never had a bad experience there. The staff are very friendly, and when we had questions about some of their snakes, the manager called up the person in charge of the reptiles, at home on his day off, to get the answers for us. We have two snakes that we purchased there last year, and we are getting a third today (which is a surprisingly high-end morph for a pet store, as I've priced similar snakes from breeders and they run significantly more) We continue to go to Heartland because the staff makes the store, and all the staff I've dealt with are excellent.

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This was the second time I had been there to check out the animals. The first experience was great. I loved how you can get a hands on experience with the puppies by playing with them. I went back today again only to find out they changed the rules. You have to be 21 to hold any of the animals. I'm 19 and as soon as the women found out she immediately was rude and acted like I wasn't worth her time. People with her attitude shouldn't be dealing with pets who need love. They need to check their employees better next time.

1
★☆☆☆☆

This was the second time I had been there to check out the animals. The first experience was great. I loved how you can get a hands on experience with the puppies by playing with them. I went back today again only to find out they changed the rules. You have to be 21 to hold any of the animals. I'm 19 and as soon as the women found out she immediately was rude and acted like I wasn't worth her time. People with her attitude shouldn't be dealing with pets who need love. They need to check their employees better next time.

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We have bought 2 dogs from Heartland. Both have been healthy and happy. First of all I am not a fan of dogs or cats being in pet stores. And yes Heartland does have some very small cages. To small in fact. They need to work on that AND give bigger blankets for the pets to lay on. The screen floors are so that the dog don't wallow in their waste. And they have removable pans under that to clean the waste out. No puppies are able to defecate on the animals under them. So what is better here? What to do? This is a no win situation people. Buy a pet at a pet store and support a possible puppy mill which the governmant needs to get forceful and shut down. Or leave the animals to live in these cages. We have had nothing but postive experiences when we have been there. Megan who left personally sold us our Viszla. She went ABOVE and BEYOND to make sure that we were the right family for our puppy. We have gone back several times to thank her for all that she did for us, and to let her know how our daughter is doing :-) She has since ended up being a blue ribbon 4H show dog. Wanted her to know that if she sees this. And an agility dog too. We were just there last Saturday and visited with one of the ladies. I don't believe that every dog comes from a puppy mill situation. But I'm sure that some do. And as for the warranty. Hello?! Who wants to buy something without one? You want that warranty on anything that you buy. It shows that they stand behind the product,,, whatever it is. A reputable breeder will GIVE that to you. It means that they are guarantying that animal's health. As for the prices. Some of them are to high. But they will hassle a price with you. They don't want to hold these animals longer than necessary. Our little girl we found out was right on the dollar for her price. Even before we purchsed her at discount. And we have had nothing but a postive experience with her. So I don't believe that all their pets are diseased and so forth. With that amount of animals that they handle you will run into some problems with them. USE the warranty. Make them honor it! Make them responsible! And Megan... we need more loving people like you in these places!

4
★★★★☆

We have bought 2 dogs from Heartland. Both have been healthy and happy. First of all I am not a fan of dogs or cats being in pet stores. And yes Heartland does have some very small cages. To small in fact. They need to work on that AND give bigger blankets for the pets to lay on. The screen floors are so that the dog don't wallow in their waste. And they have removable pans under that to clean the waste out. No puppies are able to defecate on the animals under them. So what is better here? What to do? This is a no win situation people. Buy a pet at a pet store and support a possible puppy mill which the governmant needs to get forceful and shut down. Or leave the animals to live in these cages. We have had nothing but postive experiences when we have been there. Megan who left personally sold us our Viszla. She went ABOVE and BEYOND to make sure that we were the right family for our puppy. We have gone back several times to thank her for all that she did for us, and to let her know how our daughter is doing :-) She has since ended up being a blue ribbon 4H show dog. Wanted her to know that if she sees this. And an agility dog too. We were just there last Saturday and visited with one of the ladies. I don't believe that every dog comes from a puppy mill situation. But I'm sure that some do. And as for the warranty. Hello?! Who wants to buy something without one? You want that warranty on anything that you buy. It shows that they stand behind the product,,, whatever it is. A reputable breeder will GIVE that to you. It means that they are guarantying that animal's health. As for the prices. Some of them are to high. But they will hassle a price with you. They don't want to hold these animals longer than necessary. Our little girl we found out was right on the dollar for her price. Even before we purchsed her at discount. And we have had nothing but a postive experience with her. So I don't believe that all their pets are diseased and so forth. With that amount of animals that they handle you will run into some problems with them. USE the warranty. Make them honor it! Make them responsible! And Megan... we need more loving people like you in these places!

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Think about this... People say don't get puppies from them because they come from puppy mills... WELL if they do.. why wouldn't you want to get that puppy out of that horrible situation and shower it with love?
I recently bought a Yorkie-Pomeranian mix from there at a reasonable price (you can barter at just about any store if you try!) . They were very friendly, they worked with me on the price and payment of the dog. They also provided me with a free vet visit, which really took me by surprise. I took the dog to the vet where I take my other dog and they said that the pup had a perfect bill of health and that I made a great choice. I have the pup for about 2 months and he is completely potty trained, and smart (learned how to "sit" within 10 minutes of me teaching him and it has stuck ever since!)

It is always best to check reviews of places before you buy anything from them BUT everyone is different so don't knock the place until you experience it for yourself!

4
★★★★☆

Think about this... People say don't get puppies from them because they come from puppy mills... WELL if they do.. why wouldn't you want to get that puppy out of that horrible situation and shower it with love?
I recently bought a Yorkie-Pomeranian mix from there at a reasonable price (you can barter at just about any store if you try!) . They were very friendly, they worked with me on the price and payment of the dog. They also provided me with a free vet visit, which really took me by surprise. I took the dog to the vet where I take my other dog and they said that the pup had a perfect bill of health and that I made a great choice. I have the pup for about 2 months and he is completely potty trained, and smart (learned how to "sit" within 10 minutes of me teaching him and it has stuck ever since!)

It is always best to check reviews of places before you buy anything from them BUT everyone is different so don't knock the place until you experience it for yourself!

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0 out of 2 people found this review helpful.

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It is DISGUSTING that in this day and age people are STILL "purchasing" dogs or any other animal from pet stores. They get their puppies from puppy mills. DO YOUR HOMEWORK! No matter what they tell you, that is where they get them from. ADOPT or at the very least get a dog from a local breeder who raises their animals indoors and treats the parents humanely. IF YOU LOVE ANIMALS, PLEASE DO NOT GET A DOG FROM HEARTLAND. Anyone who chooses to make money from animals without caring about where they came from or where they are going is extremely troubled. I adopted a beautiful and perfect Golden Retriever from the SPCA. If you want a purebred dog, google local rescue groups. There are so many animals that need homes. Believe me, the reward of rescuing is far greater than any other.

1
★☆☆☆☆

It is DISGUSTING that in this day and age people are STILL "purchasing" dogs or any other animal from pet stores. They get their puppies from puppy mills. DO YOUR HOMEWORK! No matter what they tell you, that is where they get them from. ADOPT or at the very least get a dog from a local breeder who raises their animals indoors and treats the parents humanely. IF YOU LOVE ANIMALS, PLEASE DO NOT GET A DOG FROM HEARTLAND. Anyone who chooses to make money from animals without caring about where they came from or where they are going is extremely troubled. I adopted a beautiful and perfect Golden Retriever from the SPCA. If you want a purebred dog, google local rescue groups. There are so many animals that need homes. Believe me, the reward of rescuing is far greater than any other.

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1 out of 1 people found this review helpful.

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Ok so I was an employee at heartland.it was terrible.they have 5 puppies at all times in the back bc they're sick.my last week there 4 puppies died in 1 week. I couldn't handle it. I personally,before I worked ther,bought 2 dogs. A goldendoodle and an italian greyhound.the greyhound ended up having kennel cough and our goldendoodle had parvo and nearly died.it cost us 3000 dollars to fix not to mention the emotional stress.I for a fact know that they get their puppies from puppy mills bc customers would research the breeders,come back to me and say that they had numerous violations against them such as temperatures being way too hot in the rooms they were in,numerous breeds in one cage,and breeders losing their licenses bc of these conditions and yet we still purchased puppies from these breeders. I held a very sick chihuahua in my arms as it died wrapped in a heating pad and foaming at the mouth. It was by far the worst place I ever worked. If you have a heart,you can't work there.breeders carroll bailey and gary feltz are the worst puppy mill breeders we deal with.please listen to me,and DO NOT support this horrid company.I was not fired,so I didn't write this out of spite.I quit bc of the conditions these dogs were under.

1
★☆☆☆☆

Ok so I was an employee at heartland.it was terrible.they have 5 puppies at all times in the back bc they're sick.my last week there 4 puppies died in 1 week. I couldn't handle it. I personally,before I worked ther,bought 2 dogs. A goldendoodle and an italian greyhound.the greyhound ended up having kennel cough and our goldendoodle had parvo and nearly died.it cost us 3000 dollars to fix not to mention the emotional stress.I for a fact know that they get their puppies from puppy mills bc customers would research the breeders,come back to me and say that they had numerous violations against them such as temperatures being way too hot in the rooms they were in,numerous breeds in one cage,and breeders losing their licenses bc of these conditions and yet we still purchased puppies from these breeders. I held a very sick chihuahua in my arms as it died wrapped in a heating pad and foaming at the mouth. It was by far the worst place I ever worked. If you have a heart,you can't work there.breeders carroll bailey and gary feltz are the worst puppy mill breeders we deal with.please listen to me,and DO NOT support this horrid company.I was not fired,so I didn't write this out of spite.I quit bc of the conditions these dogs were under.

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2 out of 2 people found this review helpful.

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We got so much help.. we recently purchased a puggle puppy and she is perfect. well behaved..healthy and playful. the girl working was so much help and spent so much time with us. They offer warranties and have high Pennsylvania standards for puppy care. I would get a puppy from there again if we ever decide to get another one. The only complaint would be the price of the dogs, but she was on sale because she was 5 months old so it was the same cost as from a local breeder

4
★★★★☆

We got so much help.. we recently purchased a puggle puppy and she is perfect. well behaved..healthy and playful. the girl working was so much help and spent so much time with us. They offer warranties and have high Pennsylvania standards for puppy care. I would get a puppy from there again if we ever decide to get another one. The only complaint would be the price of the dogs, but she was on sale because she was 5 months old so it was the same cost as from a local breeder

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My family and I went to Heartland pets to look for a female german shepherd. We picked this pretty little girl out and brought her to the rooms to interact with us. My kids at the time were 2 and 3 and not used to how a puppy plays, so my son screamed. One of the employees came over and took the puppy saying we were stressing it out. I told her yeah because the little jail cells you keep them in with thier own feces and other puppies was not stressing them out and further more if we were buying the puppy she would need to get used to my kids and vice versa. They were very rude and the animals are so mistreated it is so sad.

1
★☆☆☆☆

My family and I went to Heartland pets to look for a female german shepherd. We picked this pretty little girl out and brought her to the rooms to interact with us. My kids at the time were 2 and 3 and not used to how a puppy plays, so my son screamed. One of the employees came over and took the puppy saying we were stressing it out. I told her yeah because the little jail cells you keep them in with thier own feces and other puppies was not stressing them out and further more if we were buying the puppy she would need to get used to my kids and vice versa. They were very rude and the animals are so mistreated it is so sad.

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1 out of 2 people found this review helpful.

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I have always wanted a small dog and I always thought that I would purchase one from a breeder. However, my young daughter and I were at the mall one day and fell in love with an adorable Lhasa Apso at Heartland Pets. I spent about 2 weeks going back and forth to visit her and to decide whether or not I wanted to get her. We decided that we loved her too much and that we did not want her living in the conditions that she was forced to live in, so we purchased her. First of all, I want to assure you all that these animals are not from puppy mills. They are transferred to this store from reputable breeders. I have the papers to prove it. That being said, I will NEVER deal with Heartland Pets again. The place is dirty and smelly. The puppies are forced to live two to a cage and sleep on top of their own feces. It's sad and disgusting. The staff are terribly rude and cocky and the owner is impossible to get a hold of. The price of the puppies is outrageous and all the owner cares about is making a profit. I left my name and number for the gentleman who owns the store, two times, and he never got a hold of me. He could care less about the lives of these poor, innocent puppies. I do understand that it is a business, however if you're in the business of animals then you need to care about the animals. I ended up paying the outrageous amount, because I wanted my puppy OUT OF THERE! Heartland says they'll pay for your first vet visit, but the staff will tell you that there are certain tests that do not need to be done and I feel this is because they do not want to pay for it. I took my puppy for her first vet visit yesterday and decided to have the tests done that I was told by the manager at Heartland weren't necessary. It turns out that my puppy was infected with Giardia and requires medication to eradicate it. The vet told me that a lot of puppies that come from Heartland are infected with this parasite, because of the way the animals are kept in that disgusting place. I now realize I was told to not have the tests done, because Heartland is required to pay for the medication and they probably don't want to. I will never ever purchase another animal from Heartland Pets, let alone even walk into that store ever again. Places such as these should be banished and they should leave puppy sales to the experts, such as breeders.

1
★☆☆☆☆

I have always wanted a small dog and I always thought that I would purchase one from a breeder. However, my young daughter and I were at the mall one day and fell in love with an adorable Lhasa Apso at Heartland Pets. I spent about 2 weeks going back and forth to visit her and to decide whether or not I wanted to get her. We decided that we loved her too much and that we did not want her living in the conditions that she was forced to live in, so we purchased her. First of all, I want to assure you all that these animals are not from puppy mills. They are transferred to this store from reputable breeders. I have the papers to prove it. That being said, I will NEVER deal with Heartland Pets again. The place is dirty and smelly. The puppies are forced to live two to a cage and sleep on top of their own feces. It's sad and disgusting. The staff are terribly rude and cocky and the owner is impossible to get a hold of. The price of the puppies is outrageous and all the owner cares about is making a profit. I left my name and number for the gentleman who owns the store, two times, and he never got a hold of me. He could care less about the lives of these poor, innocent puppies. I do understand that it is a business, however if you're in the business of animals then you need to care about the animals. I ended up paying the outrageous amount, because I wanted my puppy OUT OF THERE! Heartland says they'll pay for your first vet visit, but the staff will tell you that there are certain tests that do not need to be done and I feel this is because they do not want to pay for it. I took my puppy for her first vet visit yesterday and decided to have the tests done that I was told by the manager at Heartland weren't necessary. It turns out that my puppy was infected with Giardia and requires medication to eradicate it. The vet told me that a lot of puppies that come from Heartland are infected with this parasite, because of the way the animals are kept in that disgusting place. I now realize I was told to not have the tests done, because Heartland is required to pay for the medication and they probably don't want to. I will never ever purchase another animal from Heartland Pets, let alone even walk into that store ever again. Places such as these should be banished and they should leave puppy sales to the experts, such as breeders.

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1 out of 2 people found this review helpful.

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We bought a 5 month old Pomeranian from Heartland Pets in November 2010. We found the pet store to be very clean and the puppies well taken care. Contrary to others opinion, each one had a toy and the cages were very clean. We thought they were expensive, but ours was on sale b/c he was older. We had him vet checked and he's very healthy. When we picked him up before the Mall opened they had him bathed and brushed and all the other dogs were also being taken care of at that time. We wouldn't normally purchase from a pet store as we like to see the whole litter, but this little boy is a darling. He housebroke very easily, which was surprising as he'd lived in the cage so long. But, b/c of the cage I think he was use to it and took right to the one we purchased for him. He loves his toys and has obedience trained very easily. We're not experienced in purchasing dogs from pet stores, but this was a good experience for us. Our vet did mention he's not sure the dog is 100% Pomeranian, as stated, but he looks like other pictures of Poms we've seen and to us it doesn't matter at this point. He is not AKC registered, which to me is usually the sign of a good breeder, but we are suppose to be receiving papers of some kind in the near future. The jury is still out on that one. Nonetheless, our puppy is healthy, happy and we love him and wouldn't trade him back for anything.

4
★★★★☆

We bought a 5 month old Pomeranian from Heartland Pets in November 2010. We found the pet store to be very clean and the puppies well taken care. Contrary to others opinion, each one had a toy and the cages were very clean. We thought they were expensive, but ours was on sale b/c he was older. We had him vet checked and he's very healthy. When we picked him up before the Mall opened they had him bathed and brushed and all the other dogs were also being taken care of at that time. We wouldn't normally purchase from a pet store as we like to see the whole litter, but this little boy is a darling. He housebroke very easily, which was surprising as he'd lived in the cage so long. But, b/c of the cage I think he was use to it and took right to the one we purchased for him. He loves his toys and has obedience trained very easily. We're not experienced in purchasing dogs from pet stores, but this was a good experience for us. Our vet did mention he's not sure the dog is 100% Pomeranian, as stated, but he looks like other pictures of Poms we've seen and to us it doesn't matter at this point. He is not AKC registered, which to me is usually the sign of a good breeder, but we are suppose to be receiving papers of some kind in the near future. The jury is still out on that one. Nonetheless, our puppy is healthy, happy and we love him and wouldn't trade him back for anything.

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Just because you call the people that the puppy's papers say is the breeder and they are nice doesn't mean they are a reputable breeder. Also, it wouldn't be that hard to fake a puppy's papers and maybe the reason only one puppy from the litter is at Heartland's is because there was something wrong with it. Some of the puppies may be good and come from good people and maybe Heartland doesn't intentionally buy their puppy's from bad breeders and/or puppy mills but they don't seem to be too strict on what their buying and who it's form as long as they can sell it.

1
★☆☆☆☆

Just because you call the people that the puppy's papers say is the breeder and they are nice doesn't mean they are a reputable breeder. Also, it wouldn't be that hard to fake a puppy's papers and maybe the reason only one puppy from the litter is at Heartland's is because there was something wrong with it. Some of the puppies may be good and come from good people and maybe Heartland doesn't intentionally buy their puppy's from bad breeders and/or puppy mills but they don't seem to be too strict on what their buying and who it's form as long as they can sell it.

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THE PUPPIES FROM HEARTLAND PETS ARE FROM PUPPY MILLS! Did you know dogs in puppymills are debarked usually by shoving a steel rod down their throats to reputure their vocal cords? How sick is that? Ignorant families buy puppies only to find that the puppy is ill or has genetic or emotional problems. Usually the puppies die from disease. Many others have medical problems that cost thousands of dollars. And many have emotional problems because they have been poorly treated and handled in the mills. Don't bring this misery into your home.

1
★☆☆☆☆

THE PUPPIES FROM HEARTLAND PETS ARE FROM PUPPY MILLS! Did you know dogs in puppymills are debarked usually by shoving a steel rod down their throats to reputure their vocal cords? How sick is that? Ignorant families buy puppies only to find that the puppy is ill or has genetic or emotional problems. Usually the puppies die from disease. Many others have medical problems that cost thousands of dollars. And many have emotional problems because they have been poorly treated and handled in the mills. Don't bring this misery into your home.

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0 out of 2 people found this review helpful.

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The puppies from heartland pet store are better off then being in a animal shelter. At least the puppies have a better chance at being adopted from a pet store and are not put to sleep if no one wants them.
Yes we all know that puppy mills are horriable but if these dogs do come from puppy mills isnt it better that they were removed from that situation?
My best friend bought a puppy from heartland and there was nothing wrong with her. she has even lived longer then her life expectancy so please tell me what is wrong with pet stores?

4
★★★★☆

The puppies from heartland pet store are better off then being in a animal shelter. At least the puppies have a better chance at being adopted from a pet store and are not put to sleep if no one wants them.
Yes we all know that puppy mills are horriable but if these dogs do come from puppy mills isnt it better that they were removed from that situation?
My best friend bought a puppy from heartland and there was nothing wrong with her. she has even lived longer then her life expectancy so please tell me what is wrong with pet stores?

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2 out of 3 people found this review helpful.

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They offer warranties on their pets.....You get a warranty on a car NOT your pet!

Go to a shelter and rescue a friend!

1
★☆☆☆☆

They offer warranties on their pets.....You get a warranty on a car NOT your pet!

Go to a shelter and rescue a friend!

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i was just at heartland pets last weekend my kids always like to stop in and look at all the beautiful animals anyways while we were in there i was walking around looking at all the cute puppys when i witnessed one of the workers throw a puppy back in its cage i felt awful for this poor animal and it looked very sad i think that if heartland pets are going to hire people to take care of these animals they should hire people that have compassion for them oh by the way the animal was a yellow lab and to me it looked like it had been treated this way before just by the way it acted it just made me sick i think they should fire this person .

1
★☆☆☆☆

i was just at heartland pets last weekend my kids always like to stop in and look at all the beautiful animals anyways while we were in there i was walking around looking at all the cute puppys when i witnessed one of the workers throw a puppy back in its cage i felt awful for this poor animal and it looked very sad i think that if heartland pets are going to hire people to take care of these animals they should hire people that have compassion for them oh by the way the animal was a yellow lab and to me it looked like it had been treated this way before just by the way it acted it just made me sick i think they should fire this person .

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1 out of 2 people found this review helpful.

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no matter what anyone says about a pet store, they are all terrible places. it doesnt matter what the employees say or how they portray themselves. EVERY SINGLE PET STORE IS THE PRODUCT OF A PUPPY MILL. and puppy mills are so bad, there up there with abortion. dont shop, adopt. i did my final research paper for my lit class on puppy mills. they are horrible, horrible places and i cant even believe that they are actually around and that people are actually dense enough to shop at the pet stores. i adore animals so much and it breaks my heart to see all those puppies in there. oh, and if i could have given a negative star rating, i would have.

1
★☆☆☆☆

no matter what anyone says about a pet store, they are all terrible places. it doesnt matter what the employees say or how they portray themselves. EVERY SINGLE PET STORE IS THE PRODUCT OF A PUPPY MILL. and puppy mills are so bad, there up there with abortion. dont shop, adopt. i did my final research paper for my lit class on puppy mills. they are horrible, horrible places and i cant even believe that they are actually around and that people are actually dense enough to shop at the pet stores. i adore animals so much and it breaks my heart to see all those puppies in there. oh, and if i could have given a negative star rating, i would have.

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1 out of 2 people found this review helpful.

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While walking by heartland pets in the mall, I nearly vomited. The poor little puppies all of whom were the results of bad breeding and puppy mills had no blankets or toys or even decent flooring. Thy were forced to walk on the tops of the cage of the sick pup below them. They are all from puppy mills. If you can afford such an expensive dog spend time to find a repuable breeder, if not adopt from the anna shelter for a homeless rescue dog. Their living condiions ar disgusting and they get no exercise.

1
★☆☆☆☆

While walking by heartland pets in the mall, I nearly vomited. The poor little puppies all of whom were the results of bad breeding and puppy mills had no blankets or toys or even decent flooring. Thy were forced to walk on the tops of the cage of the sick pup below them. They are all from puppy mills. If you can afford such an expensive dog spend time to find a repuable breeder, if not adopt from the anna shelter for a homeless rescue dog. Their living condiions ar disgusting and they get no exercise.

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1 out of 3 people found this review helpful.

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I am from Austin Texas and here in Erie, Pa. visiting my brother. I was walking through Milcreek Mall when I happened upon Heartland Pets. I can not believe that in this day and age we still allow this sort if treatment go on treating these precious little creatures like they are being treated at places such as Heartland Pet Store !!! Allowed to live in tiny cages - no bedding just wire to sleep and walk on. They have no toys no stimulation at all except the people peering in at them hour after hour - day after day. If it is true what Ghandi said "You can judge a nation by the way they treat their animals", then we are in worse shape then we could ever imagine. Please someone help to shut these places down!!!!!!!!!!!!!!
Sandi Daniels Austin,Texas

1
★☆☆☆☆

I am from Austin Texas and here in Erie, Pa. visiting my brother. I was walking through Milcreek Mall when I happened upon Heartland Pets. I can not believe that in this day and age we still allow this sort if treatment go on treating these precious little creatures like they are being treated at places such as Heartland Pet Store !!! Allowed to live in tiny cages - no bedding just wire to sleep and walk on. They have no toys no stimulation at all except the people peering in at them hour after hour - day after day. If it is true what Ghandi said "You can judge a nation by the way they treat their animals", then we are in worse shape then we could ever imagine. Please someone help to shut these places down!!!!!!!!!!!!!!
Sandi Daniels Austin,Texas

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1 out of 3 people found this review helpful.

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They pull you in with all of these poor little puppies that are sick, shivering and homeless but what is happening is that we are all supporting the piece of sh#! pathetic owner and the puppy mills that these little guys are coming from. It is so hard when you see them sick and lethargic- who wants to turn away and leave them there to die? Well, we didn't- We purchased a sweet puppy who has had nothing but one medical problem after another. It is so hard because on one hand you can't turn away and on the other you know they came from puppy mills. And yes, for all of those who say that they aren't from puppy mills- Do your homework!!! Once we had her and her papers- we researched the so called "breeder that the owner himself researched and sought out"- Bullsh#! The breeder took about an hour to locate online and is without a doubt a puppy mill. In the USDA records it states that they have not had any claims about mistreatment yet when their puppy and adult dog counts were listed the adults were 90+ and the puppies were at 45+!!!!! Are you kidding me!!!! Not from puppy mills huh? Yeah- before some of you go taking the word of some uneducated puppy store worker- try looking up the info. I adore our puppy and I am happy that we saved her- the vet said that they would have just put her down if they knew the heavy expenses they were getting themselves into- Hear say, but still. I have decided that we will no longer allow ourselves to even look in the store again. Yes, I have a puppy that I love but the sad truth is that she is a puppy mill puppy, she has been VERY sick and who knows if she has been inbreed or cross breed. We will see in the coming years if she faces any additional problems- My heart breaks for the puppy's but I know that I must contribute to the overall good of trying to stop lining the puppy mill and store owners pockets. If you want an amazing and healthy puppy- do the research and find a breeder who doesn't make a living off of puppies suffering or go to the ASPCA.

1
★☆☆☆☆

They pull you in with all of these poor little puppies that are sick, shivering and homeless but what is happening is that we are all supporting the piece of sh#! pathetic owner and the puppy mills that these little guys are coming from. It is so hard when you see them sick and lethargic- who wants to turn away and leave them there to die? Well, we didn't- We purchased a sweet puppy who has had nothing but one medical problem after another. It is so hard because on one hand you can't turn away and on the other you know they came from puppy mills. And yes, for all of those who say that they aren't from puppy mills- Do your homework!!! Once we had her and her papers- we researched the so called "breeder that the owner himself researched and sought out"- Bullsh#! The breeder took about an hour to locate online and is without a doubt a puppy mill. In the USDA records it states that they have not had any claims about mistreatment yet when their puppy and adult dog counts were listed the adults were 90+ and the puppies were at 45+!!!!! Are you kidding me!!!! Not from puppy mills huh? Yeah- before some of you go taking the word of some uneducated puppy store worker- try looking up the info. I adore our puppy and I am happy that we saved her- the vet said that they would have just put her down if they knew the heavy expenses they were getting themselves into- Hear say, but still. I have decided that we will no longer allow ourselves to even look in the store again. Yes, I have a puppy that I love but the sad truth is that she is a puppy mill puppy, she has been VERY sick and who knows if she has been inbreed or cross breed. We will see in the coming years if she faces any additional problems- My heart breaks for the puppy's but I know that I must contribute to the overall good of trying to stop lining the puppy mill and store owners pockets. If you want an amazing and healthy puppy- do the research and find a breeder who doesn't make a living off of puppies suffering or go to the ASPCA.

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0 out of 1 people found this review helpful.

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ok everybody who has left a bad reveiw of this place is wrong those pets there are loved they get clean cages everyday and they all get held and loved i have bought a guinea pig frome them and he wa very well and not sick at all till he died a few weeks ago! it wasnt from the way they took care of him or the way i took care of him it was just his time to g and he was goood and healthy until the day before he died soo all of you ppl who think heartland pets are always sick and squezed into little spaces you guys are wrong! heartland pets are the loved and taken care of very well!

3
★★★☆☆

ok everybody who has left a bad reveiw of this place is wrong those pets there are loved they get clean cages everyday and they all get held and loved i have bought a guinea pig frome them and he wa very well and not sick at all till he died a few weeks ago! it wasnt from the way they took care of him or the way i took care of him it was just his time to g and he was goood and healthy until the day before he died soo all of you ppl who think heartland pets are always sick and squezed into little spaces you guys are wrong! heartland pets are the loved and taken care of very well!

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2 out of 3 people found this review helpful.

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I by no means support puppy mills. I have owned 4 dogs since getting together with my husband. One was a pit we saved from a group of kids that were trying to fight her, the other two came from shelters. My newest puppy we adopted from the heartland pet store. I agree that these puppies are put into cramped little cages and it isn't fair but there are dogs in cramped little cages at humane societies as well. He is a great litte dog, happy and healthy. We immediatley had him checked by our vet and he had a clean bill of health. He's a great little dog. He is a "designer dog" Shih-poo. Basically he's an expensive mutt. We did contact the breeder in KS and she was very nice. Sent us pics of her property and house, by no means a puppy mill. The staff was courtious and although he was a little more than I wanted to spend, I'm happy with him either way.

3
★★★☆☆

I by no means support puppy mills. I have owned 4 dogs since getting together with my husband. One was a pit we saved from a group of kids that were trying to fight her, the other two came from shelters. My newest puppy we adopted from the heartland pet store. I agree that these puppies are put into cramped little cages and it isn't fair but there are dogs in cramped little cages at humane societies as well. He is a great litte dog, happy and healthy. We immediatley had him checked by our vet and he had a clean bill of health. He's a great little dog. He is a "designer dog" Shih-poo. Basically he's an expensive mutt. We did contact the breeder in KS and she was very nice. Sent us pics of her property and house, by no means a puppy mill. The staff was courtious and although he was a little more than I wanted to spend, I'm happy with him either way.

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4 out of 4 people found this review helpful.

.

I have on many occasions looked in on the animals at Heartland Pets and it breaks my heart to see them, the conditions they are forced to be imprisoned in..squeezed several dogs or cats into a small cage all lying in a pile on a cold metal grate for a floor with at the very most a thin rubber mat that only partially covers the grate, many of them don't even have that. They are definitely puppy mill dogs, former employees of the store have attested to that not that it isn't obvious anyway. How can they live with themselves when they go home at night, I wonder. Go stop by there and see great big dogs stuffed into a small cage as if they were not even living breathing, feeling, beings. With hardly any room to move around, lying in their waste.. That is why puppy mill dogs are so hard to house train. They are used to sleeping in their own poo. This place is set up just like a puppy mill itself. If there is such a thing as reincarnation, I hope the owners and managers of Heartland Pets come back as one of these poor animals in a shop just like theirs. But no, I am hoping that this type of cruelty is finally outlawed very soon. Please write to or visit the local office of your state rep and ask him to sponsor a bill to create stricter laws regarding ALL types of animal abuse making it a first degree felony with jail time and a very stiff fine.These animals have the same feelings as you and I. They feel the same pain, loneliness, depression, sadness, joy, love, hunger and misery as you or I do. There is no justification for the torture of being confined in a too small cage sleeping in your own poo on a wire grate for a floor. It is up to us to act and make a change. Remember what Edmund Burke once said, " All that's necessary for the forces of evil to win in the world is for enough good men to do nothing."

1
★☆☆☆☆

I have on many occasions looked in on the animals at Heartland Pets and it breaks my heart to see them, the conditions they are forced to be imprisoned in..squeezed several dogs or cats into a small cage all lying in a pile on a cold metal grate for a floor with at the very most a thin rubber mat that only partially covers the grate, many of them don't even have that. They are definitely puppy mill dogs, former employees of the store have attested to that not that it isn't obvious anyway. How can they live with themselves when they go home at night, I wonder. Go stop by there and see great big dogs stuffed into a small cage as if they were not even living breathing, feeling, beings. With hardly any room to move around, lying in their waste.. That is why puppy mill dogs are so hard to house train. They are used to sleeping in their own poo. This place is set up just like a puppy mill itself. If there is such a thing as reincarnation, I hope the owners and managers of Heartland Pets come back as one of these poor animals in a shop just like theirs. But no, I am hoping that this type of cruelty is finally outlawed very soon. Please write to or visit the local office of your state rep and ask him to sponsor a bill to create stricter laws regarding ALL types of animal abuse making it a first degree felony with jail time and a very stiff fine.These animals have the same feelings as you and I. They feel the same pain, loneliness, depression, sadness, joy, love, hunger and misery as you or I do. There is no justification for the torture of being confined in a too small cage sleeping in your own poo on a wire grate for a floor. It is up to us to act and make a change. Remember what Edmund Burke once said, " All that's necessary for the forces of evil to win in the world is for enough good men to do nothing."

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0 out of 2 people found this review helpful.

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No reputable breeder would ever sell their pups to a petshop!! Why would people buy a puppy at a mall in the first place when their are so many reputable breeders they could go to? Just looking at these sad faces on these pups sold in these pet shops for profit makes me ill. Puppy mills exist because of places like this and people who do not take the time to find a reputable breeder when purchasing a pet. Wake up people!! If you stop buying from places such as Heartland Pets then we can reduce the number of puppy mills!!

To the person who bought their boxer pup here and hasn't had any problems with him,(you got lucky) think about his parents or siblings who are still at the puppy mill in disgusting conditions pumping out litter after litters to be sold to a disgusting place like Heartland Pets because people like you buy them. You just contributed to the ongoing problem of puppy mills!!!

1
★☆☆☆☆

No reputable breeder would ever sell their pups to a petshop!! Why would people buy a puppy at a mall in the first place when their are so many reputable breeders they could go to? Just looking at these sad faces on these pups sold in these pet shops for profit makes me ill. Puppy mills exist because of places like this and people who do not take the time to find a reputable breeder when purchasing a pet. Wake up people!! If you stop buying from places such as Heartland Pets then we can reduce the number of puppy mills!!

To the person who bought their boxer pup here and hasn't had any problems with him,(you got lucky) think about his parents or siblings who are still at the puppy mill in disgusting conditions pumping out litter after litters to be sold to a disgusting place like Heartland Pets because people like you buy them. You just contributed to the ongoing problem of puppy mills!!!

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1 out of 2 people found this review helpful.

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This place is horrible! I was just in this past weekend after seeing these poor puppies in the window as we walked by and could not resist going in to see the rest of them. The conditon of this place is horrible, it stinks and is dirty. The puppies are not cared for adequately; the cages are too small and are stuck in them with their own waste all day, they don't get out to run, several of the dogs at Heartland Pets should be groomed but haven't been. There was a bichon frise there, but you wouldn't know it, it probably has never been groomed before. There was a shelti there as well and had grown from the early puppy years but was still stuck in the little cage. A question I have is what happens if they don't sell these puppies? They only sell puppies so what if they grow and no one has claimed them? This place is horrible and needs to be shut down.

1
★☆☆☆☆

This place is horrible! I was just in this past weekend after seeing these poor puppies in the window as we walked by and could not resist going in to see the rest of them. The conditon of this place is horrible, it stinks and is dirty. The puppies are not cared for adequately; the cages are too small and are stuck in them with their own waste all day, they don't get out to run, several of the dogs at Heartland Pets should be groomed but haven't been. There was a bichon frise there, but you wouldn't know it, it probably has never been groomed before. There was a shelti there as well and had grown from the early puppy years but was still stuck in the little cage. A question I have is what happens if they don't sell these puppies? They only sell puppies so what if they grow and no one has claimed them? This place is horrible and needs to be shut down.

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2 out of 4 people found this review helpful.

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This Saturday I was in Heartland Pets strolling through the store looking at the different animals with a few of my friends, when we saw we were being followed through the store by an employee, no big deal I'm a teenager it happens all the time. But as we stopped at the rabbit cage and reached in to pet a rabbit the employee ran over and told us to "get the f*** out." We were very shocked and asked why he was being aggressive towards us, and he said "I'm tired of your s***, I'm calling security.
I don't recommend this place to anyone, this is not the first time the employees of this store have been rude to me, even when I purchased my two parakeets from there. I feel bad for all the poor pets in this store. Do not shop here...

1
★☆☆☆☆

This Saturday I was in Heartland Pets strolling through the store looking at the different animals with a few of my friends, when we saw we were being followed through the store by an employee, no big deal I'm a teenager it happens all the time. But as we stopped at the rabbit cage and reached in to pet a rabbit the employee ran over and told us to "get the f*** out." We were very shocked and asked why he was being aggressive towards us, and he said "I'm tired of your s***, I'm calling security.
I don't recommend this place to anyone, this is not the first time the employees of this store have been rude to me, even when I purchased my two parakeets from there. I feel bad for all the poor pets in this store. Do not shop here...

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2 out of 3 people found this review helpful.

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The betta fish there do NOT live that long. I have had two fish (separate times and tanks) and both died in the first 3 months but i did everything the people that work there said

1
★☆☆☆☆

The betta fish there do NOT live that long. I have had two fish (separate times and tanks) and both died in the first 3 months but i did everything the people that work there said

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0 out of 1 people found this review helpful.

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As far as the whole puppy mill cotriversy goes, I'm not sure about it. I also don't really support heartland pets, but I do have one particularly good experience with them. I walked into their store one day, having no intentions of buying(I was just looking around at puppies and things.). Although, I came across a beatiful boxer pup and really wanted to have a closer look. As soon as we got into the holding area, the puppy was nothing but lively and playful, and he was definitely the right dog for me. As far as the price ordeal goes, the prices listed aren't final. After a little bargaining, I took the price of the dog from 1300$ to 500$, which is definitely a good price for an AKC registered boxer(these little guys aren't what I would call cheap). For me, I have never had any problems with him, health or anything else for that matter. I have him to this day and he brings nothing but happiness and joy, and he is a loyal, obedient friend.

4
★★★★☆

As far as the whole puppy mill cotriversy goes, I'm not sure about it. I also don't really support heartland pets, but I do have one particularly good experience with them. I walked into their store one day, having no intentions of buying(I was just looking around at puppies and things.). Although, I came across a beatiful boxer pup and really wanted to have a closer look. As soon as we got into the holding area, the puppy was nothing but lively and playful, and he was definitely the right dog for me. As far as the price ordeal goes, the prices listed aren't final. After a little bargaining, I took the price of the dog from 1300$ to 500$, which is definitely a good price for an AKC registered boxer(these little guys aren't what I would call cheap). For me, I have never had any problems with him, health or anything else for that matter. I have him to this day and he brings nothing but happiness and joy, and he is a loyal, obedient friend.

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1 out of 1 people found this review helpful.

.

I looked up Heartland Pets on line for the phone number and started looking at some of the reviews and was amazed at the number of people slaming Heartland Pets by saying that these dogs are ill and they all come from puppy mills. I used to agree with that statement years ago, but I can honestly tell you that there is to much effort and money that goes into breeding English Bulldogs. We recently purchased our dog from Heartland Pets and are very pleased with her. I had resolved all questions that I had by having her Vet checked immediately after we purchased her. She wasn't ill and didn't have parvo. There was nothing wrong with putting dogs in crates. Crate training it the best housebreaking technique out there. Human Society puts there dogs in crates and usually for longer periods of time and some are not adopted at all. . I will agree that the prices are a little high, but these dogs come from all over the United States. Have you priced what it cost to ship a dog by airplane? We had been pricing dogs and I can tell you that I didn't pay any more for my dog at heartland then I would have to purchase her via internet, difference is I got to see her first. If you notice that have some special breeds that are sometimes hard to located in our area. I have had 4 purebreed dogs and they have all had health issures for whatever reason! Our english bulldogs over all have been the healthest of all. One was out of Ohio a personal breeder and our other one came from Heartland. May labradors who we loved very much had more health problems and they didn't come from breeders or petstores. My six year old lab had to be put to sleep because of a cribling disease. I'm glad Heartland was there, otherwise I would have never gotten My Zoey. If there animals were so sick then why would they back them with such a great warrenty.

4
★★★★☆

I looked up Heartland Pets on line for the phone number and started looking at some of the reviews and was amazed at the number of people slaming Heartland Pets by saying that these dogs are ill and they all come from puppy mills. I used to agree with that statement years ago, but I can honestly tell you that there is to much effort and money that goes into breeding English Bulldogs. We recently purchased our dog from Heartland Pets and are very pleased with her. I had resolved all questions that I had by having her Vet checked immediately after we purchased her. She wasn't ill and didn't have parvo. There was nothing wrong with putting dogs in crates. Crate training it the best housebreaking technique out there. Human Society puts there dogs in crates and usually for longer periods of time and some are not adopted at all. . I will agree that the prices are a little high, but these dogs come from all over the United States. Have you priced what it cost to ship a dog by airplane? We had been pricing dogs and I can tell you that I didn't pay any more for my dog at heartland then I would have to purchase her via internet, difference is I got to see her first. If you notice that have some special breeds that are sometimes hard to located in our area. I have had 4 purebreed dogs and they have all had health issures for whatever reason! Our english bulldogs over all have been the healthest of all. One was out of Ohio a personal breeder and our other one came from Heartland. May labradors who we loved very much had more health problems and they didn't come from breeders or petstores. My six year old lab had to be put to sleep because of a cribling disease. I'm glad Heartland was there, otherwise I would have never gotten My Zoey. If there animals were so sick then why would they back them with such a great warrenty.

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2 out of 2 people found this review helpful.

.

We wanted to adopt a shelter dog. I was dead set against even going into the pet store at the mall and know all about puppy mills. My husband and son talked me into going in, and of course, there is a 3-month old Golden in a tiny cage. He could hardly turn around. My heart won over logic and we brought him home. He had terrible allergies his whole life and died at 4 1/2 years from cancer. Once grown, he looked more like an Irish Setter than a Golden Retriever. We loved our dog, but the experience has given me the opportunity to educate myself more about "pet stores." I will never purchase, let alone, go into a pet store again. Those poor animals.

1
★☆☆☆☆

We wanted to adopt a shelter dog. I was dead set against even going into the pet store at the mall and know all about puppy mills. My husband and son talked me into going in, and of course, there is a 3-month old Golden in a tiny cage. He could hardly turn around. My heart won over logic and we brought him home. He had terrible allergies his whole life and died at 4 1/2 years from cancer. Once grown, he looked more like an Irish Setter than a Golden Retriever. We loved our dog, but the experience has given me the opportunity to educate myself more about "pet stores." I will never purchase, let alone, go into a pet store again. Those poor animals.

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1 out of 2 people found this review helpful.

.

While I do not advocate buying pets from a pet store over the Humane Society, my fiance and I found a very special Siberian Husky puppy at Heartland. She was very clean when we went to look at her. She is by far the best dog I've ever owned; very well behaved, healthy, and happy. The employees at Heartland helped us out with her adoption, and answered all questions for us. The prices are a bit high (we paid $1,000), but Foxy was well worth it! All information from the breeder was given to us. We later contacted the breeder who is very reputable and NOT a puppy mill! While puppy mills should not be supported, these dogs need loving homes just as badly as Humane Society dogs.

4
★★★★☆

While I do not advocate buying pets from a pet store over the Humane Society, my fiance and I found a very special Siberian Husky puppy at Heartland. She was very clean when we went to look at her. She is by far the best dog I've ever owned; very well behaved, healthy, and happy. The employees at Heartland helped us out with her adoption, and answered all questions for us. The prices are a bit high (we paid $1,000), but Foxy was well worth it! All information from the breeder was given to us. We later contacted the breeder who is very reputable and NOT a puppy mill! While puppy mills should not be supported, these dogs need loving homes just as badly as Humane Society dogs.

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2 out of 2 people found this review helpful.

.

I've lived in Erie all my life. I go to the mall all the time. Over the years, even with the "renovations", Heartland Pets has remained the same, filthy, noisy, oppressing, and most depressing pet store I've ever seen.

The kittens sleep together, like sardines, in their feces-filled litter boxes, because their tiny cages do not have anything like a bed--just a little, worn-out, rubber mat to cover the cage floor. Some don't even have this.

The puppies are energetic but are never let out for exercise. Puppies need exercise and shouldn't be raised, lonely and waiting for an owner, in a small cage. Yes, they are slightly larger than the old ones but guess what--they don't even have the luxury of that worn out rubber mat that the kittens get. That's right! They walk around on the rungs of the cage bottom, wearing out their poor little paws. They always look like they're in pain, trying to maneuver around the cage floor with its holes that hurt their toes. Growing up without being able to stand on firm ground, or frolic in green grass--THAT IS CRUELTY. And they, too, sleep like sardines, trying to keep warm. No beds. No comfort.

This is the weird thing. After the "renovations", some of the smaller animal cages were changed. The birds are no longer kept in bird cages, they are kept in these... weird... lock-and-key plexiglass... just... tiny little BOXES. So are the bunnies and guinea pigs. The larger cage towards the back, where the Cockatiels stay, has not changed in size...but at least they have room to flap around.

I visit that place a lot and give attention to any animals I can. One thing I always see is illness. Discharge from the eyes and noses of kittens and puppies alike. Lethargy and depression. This is not the way to raise an animal. They are never let out unless someone is there to ask to see the animal. I have no doubt that this is a shady, crooked business and if I could get it shut down, I would. And I might try.

Adopt from the humane society. Go online and search for local rescue centers, or breeders. Their animals are loved, happy and healthy. By adopting an animal, especially one that has been abused, you are doing a great good. Don't buy from these stores. You're only contributing to a great and disturbing problem if you do.

1
★☆☆☆☆

I've lived in Erie all my life. I go to the mall all the time. Over the years, even with the "renovations", Heartland Pets has remained the same, filthy, noisy, oppressing, and most depressing pet store I've ever seen.

The kittens sleep together, like sardines, in their feces-filled litter boxes, because their tiny cages do not have anything like a bed--just a little, worn-out, rubber mat to cover the cage floor. Some don't even have this.

The puppies are energetic but are never let out for exercise. Puppies need exercise and shouldn't be raised, lonely and waiting for an owner, in a small cage. Yes, they are slightly larger than the old ones but guess what--they don't even have the luxury of that worn out rubber mat that the kittens get. That's right! They walk around on the rungs of the cage bottom, wearing out their poor little paws. They always look like they're in pain, trying to maneuver around the cage floor with its holes that hurt their toes. Growing up without being able to stand on firm ground, or frolic in green grass--THAT IS CRUELTY. And they, too, sleep like sardines, trying to keep warm. No beds. No comfort.

This is the weird thing. After the "renovations", some of the smaller animal cages were changed. The birds are no longer kept in bird cages, they are kept in these... weird... lock-and-key plexiglass... just... tiny little BOXES. So are the bunnies and guinea pigs. The larger cage towards the back, where the Cockatiels stay, has not changed in size...but at least they have room to flap around.

I visit that place a lot and give attention to any animals I can. One thing I always see is illness. Discharge from the eyes and noses of kittens and puppies alike. Lethargy and depression. This is not the way to raise an animal. They are never let out unless someone is there to ask to see the animal. I have no doubt that this is a shady, crooked business and if I could get it shut down, I would. And I might try.

Adopt from the humane society. Go online and search for local rescue centers, or breeders. Their animals are loved, happy and healthy. By adopting an animal, especially one that has been abused, you are doing a great good. Don't buy from these stores. You're only contributing to a great and disturbing problem if you do.

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2 out of 3 people found this review helpful.

.

Ok so we just got our fish there and we bought 9 fish and they only charged us for 7. Now thats not the only thing but when the employee was getting us the fish she wasn't getting the ones we wanted, slamming the net against the glass when there was a fish in between them, and not being careful at all. When we asked them about a few of their other animals they didn't know anything about them. Now the 2 fish that were 10 dollars each both have 1 HUGE lump on their bellies but they aren't pregnant. NEVER EVER go to Heartland Pets, they don't know anything about the animals, the prices are CRAZY, and the pets don't last long and always have something wrong with them. PLEASE save yourself money and get a good pet by NOT comeing to Heartland Pets!

1
★☆☆☆☆

Ok so we just got our fish there and we bought 9 fish and they only charged us for 7. Now thats not the only thing but when the employee was getting us the fish she wasn't getting the ones we wanted, slamming the net against the glass when there was a fish in between them, and not being careful at all. When we asked them about a few of their other animals they didn't know anything about them. Now the 2 fish that were 10 dollars each both have 1 HUGE lump on their bellies but they aren't pregnant. NEVER EVER go to Heartland Pets, they don't know anything about the animals, the prices are CRAZY, and the pets don't last long and always have something wrong with them. PLEASE save yourself money and get a good pet by NOT comeing to Heartland Pets!

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1 out of 2 people found this review helpful.

.

I purchased a Pug from Heartland Pets in 2005. My pug is the light of my life, but thank God he is in My life and not Heartlands anymore! My heart sank the first time I held him in my arms, he nuzzled up to me and we had an instant connection. I knew he was meant for me, yet something told me to take him to a vet a.s.a.p. My little sunshine was diagnosed deaf and hypoglycemic, and just three years later with glaucoma and the list goes on. The pressure got so bad in his right eye, his eye came out of his socket. All of these problems came with the birth of my wonderful dog. However, could have been prevented if the owner would look further into who he does business with. I understand this is a business, but no and I mean NO business should be ran this way. He wanted $1700 for my Pug. I later found out my dogs sister was born blind in her left eye, she was also from Heartland Pets and $1700. Moral of the story, Heartland Pets is Horrible, there is NO heart in that "heart"land!!!!

1
★☆☆☆☆

I purchased a Pug from Heartland Pets in 2005. My pug is the light of my life, but thank God he is in My life and not Heartlands anymore! My heart sank the first time I held him in my arms, he nuzzled up to me and we had an instant connection. I knew he was meant for me, yet something told me to take him to a vet a.s.a.p. My little sunshine was diagnosed deaf and hypoglycemic, and just three years later with glaucoma and the list goes on. The pressure got so bad in his right eye, his eye came out of his socket. All of these problems came with the birth of my wonderful dog. However, could have been prevented if the owner would look further into who he does business with. I understand this is a business, but no and I mean NO business should be ran this way. He wanted $1700 for my Pug. I later found out my dogs sister was born blind in her left eye, she was also from Heartland Pets and $1700. Moral of the story, Heartland Pets is Horrible, there is NO heart in that "heart"land!!!!

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2 out of 3 people found this review helpful.

.

My partner and I often go to Heartland Pets to play with the puppies and give them the much needed love and exercise they deserve. But it is always a very saddening experience, especially yesterday. You see, when I say we played with puppies, I mean we spent more than an hour crammed into a tiny room at Heartland Pets trying to comfort two 5-month-old miniature schnauzers. We've always had a soft spot for all the animals at the mall pet store, but we restrict ourselves to puppies to keep the heartbreak in check. Usually we spend our time with tiny, 2- or 3-month-old rascals who climb and kiss and chase each other non-stop. But yesterday, the pups were older, terrified and, I'm willing to bet, ill.

How can I tell they were sick? Well, if the one's eye draining some bloody liquid didn't convince me, then the "low" pricetags of $299 and $399 did. Apparently the average price for puppies at Heartland Pets is $1000-$1500 (which is up from five years ago when it was an already outrageous $800), but they do go as high as $3900 for their bulldog puppies. Why? "Because they're expensive to breed and expensive to own," said the sales girl. But then why were these schnauzer puppies so low? "Because they were older." Sorry, not buying it. Literally.

The puppies we chose to interact with were half brothers (same father), so they were caged together and very, VERY bonded, so much so that they had to be dragged out of the safety of their cage so that we could see them. When the sales woman left them with us, she warned that they were quite timid dogs and would take a while to warm up. Another salesman gave us a similar schpeel and even went so far as to say that the store "made a mistake by taking them when they were older instead of when they were 8 weeks old." (NOTE that 8 weeks is the absolute minimum age a dog should leave its litter, and most professionals now argue that that is still far too young and that 12 weeks is much healthier in regard to socialization and mental development.)

Consequently, the puppies spent the first half hour cowering in the corner of the cubicle, and just when they'd start to relax, if either my partner or I moved, they'd huddle together and back away again in fear. We eventually were able to pick each of them up and hold them individually, but they still sat frightened and immobile for most of the time they were being held. In addition to their extreme timidness, they were also filthy and wreaked of urine, suggesting they're only ever removed from their cage if a prospective buyer wants to see them.

After an hour, we had to get going, so we returned the pups to their cage one at a time. I watched the two reunite after a mere two minutes apart, and it made me upset to know that the two would someday be split up. They were each other's only comfort, each other's only friend.

Please, if you want a pet, do NOT buy from Heartland Pets or any other pet store. These dogs are unhealthy both socially or physically, and while it's in no way the puppies' fault (or, for that matter, ANY animal at ANY pet store's fault), purchasing from them only opens a spot for another baby animal to be taken from its mother and litter to live scared and alone in a cage.

Animal shelters and adoption sites like Petfinder.com are overflowing with animals -- pure breeds, babies, perfect family pets -- and they only cost as much as rescue workers paid in vetting costs. We ourselves own a pure-bred miniature schnauzer that we adopted from an Erie-based rescue organization. Our dog was rescued from a puppy mill in northeastern Ohio, where he spent the first four years of his life as a stud whose offspring were sold to pet stores and possibly even Heartland Pets.

Please read the poem "Pet Store Puppy" Cindy B. included in her review below.

Please help stop the cruelty.

1
★☆☆☆☆

My partner and I often go to Heartland Pets to play with the puppies and give them the much needed love and exercise they deserve. But it is always a very saddening experience, especially yesterday. You see, when I say we played with puppies, I mean we spent more than an hour crammed into a tiny room at Heartland Pets trying to comfort two 5-month-old miniature schnauzers. We've always had a soft spot for all the animals at the mall pet store, but we restrict ourselves to puppies to keep the heartbreak in check. Usually we spend our time with tiny, 2- or 3-month-old rascals who climb and kiss and chase each other non-stop. But yesterday, the pups were older, terrified and, I'm willing to bet, ill.

How can I tell they were sick? Well, if the one's eye draining some bloody liquid didn't convince me, then the "low" pricetags of $299 and $399 did. Apparently the average price for puppies at Heartland Pets is $1000-$1500 (which is up from five years ago when it was an already outrageous $800), but they do go as high as $3900 for their bulldog puppies. Why? "Because they're expensive to breed and expensive to own," said the sales girl. But then why were these schnauzer puppies so low? "Because they were older." Sorry, not buying it. Literally.

The puppies we chose to interact with were half brothers (same father), so they were caged together and very, VERY bonded, so much so that they had to be dragged out of the safety of their cage so that we could see them. When the sales woman left them with us, she warned that they were quite timid dogs and would take a while to warm up. Another salesman gave us a similar schpeel and even went so far as to say that the store "made a mistake by taking them when they were older instead of when they were 8 weeks old." (NOTE that 8 weeks is the absolute minimum age a dog should leave its litter, and most professionals now argue that that is still far too young and that 12 weeks is much healthier in regard to socialization and mental development.)

Consequently, the puppies spent the first half hour cowering in the corner of the cubicle, and just when they'd start to relax, if either my partner or I moved, they'd huddle together and back away again in fear. We eventually were able to pick each of them up and hold them individually, but they still sat frightened and immobile for most of the time they were being held. In addition to their extreme timidness, they were also filthy and wreaked of urine, suggesting they're only ever removed from their cage if a prospective buyer wants to see them.

After an hour, we had to get going, so we returned the pups to their cage one at a time. I watched the two reunite after a mere two minutes apart, and it made me upset to know that the two would someday be split up. They were each other's only comfort, each other's only friend.

Please, if you want a pet, do NOT buy from Heartland Pets or any other pet store. These dogs are unhealthy both socially or physically, and while it's in no way the puppies' fault (or, for that matter, ANY animal at ANY pet store's fault), purchasing from them only opens a spot for another baby animal to be taken from its mother and litter to live scared and alone in a cage.

Animal shelters and adoption sites like Petfinder.com are overflowing with animals -- pure breeds, babies, perfect family pets -- and they only cost as much as rescue workers paid in vetting costs. We ourselves own a pure-bred miniature schnauzer that we adopted from an Erie-based rescue organization. Our dog was rescued from a puppy mill in northeastern Ohio, where he spent the first four years of his life as a stud whose offspring were sold to pet stores and possibly even Heartland Pets.

Please read the poem "Pet Store Puppy" Cindy B. included in her review below.

Please help stop the cruelty.

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3 out of 3 people found this review helpful.

.

Buying a puppy from Heartland is doing nothing but supporting backyard breeders and puppy mills!!! these puppies are shipped there by truck and IF they survive they are sold for an outrageous amount of money. These puppies are most likely ill or sick in some way and were taken away from their mothers way too early.

There parents most likely live in tiny rusted cages with little food and filthy water. There only purpose it to breed and make money, a breeding stock.

...so please dont buy a puppy from here. If nobody bought from here they could go out of buisiness.

Also there is a humane society just minutes away filled with homeless dogs and cats in desperate need of homes. Please adopt, dont support puppy mills!

1
★☆☆☆☆

Buying a puppy from Heartland is doing nothing but supporting backyard breeders and puppy mills!!! these puppies are shipped there by truck and IF they survive they are sold for an outrageous amount of money. These puppies are most likely ill or sick in some way and were taken away from their mothers way too early.

There parents most likely live in tiny rusted cages with little food and filthy water. There only purpose it to breed and make money, a breeding stock.

...so please dont buy a puppy from here. If nobody bought from here they could go out of buisiness.

Also there is a humane society just minutes away filled with homeless dogs and cats in desperate need of homes. Please adopt, dont support puppy mills!

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3 out of 4 people found this review helpful.

.

Can't go less than 1 star, or I would. What many of you don't seem to understand is that by buying a puppy or dog from a pet store, YOU are guilty of perpetuating puppy mills!!! Sure, it's heartbreaking to see these puppies, but if you don't buy them, the store won't buy more from puppy mills and puppy mills won't be able to exist without buyers. GO TO A REPUTABLE BREEDER. Read this poem:
Pet Store Puppy - Author Unknown
I'm a little puppy, so cuddly, sweet and small
I live inside a cage you see
at Pet Store in the mall.
I'm not an only puppy, my sisters are all here.
My brothers, too, except for Ralph
who died cause he was scared.
It's lonely here at nighttime
when all the lights go dark,
We tremble in our cages
and we whimper and we bark.
But no one comes to hold us
or pet our fears away;
We sit all night in terror
till the store opens next day.
We don't remember mama left so far behind.
She did the best she could for us
till Man said, "It is time."
He crammed us all in cages
too small for us you see.
We rode for hours; we could not help
but lay in poop and pee.
And now we sit in Pet Store
where kids come taunt and squeeze.
They do not hear our whimpers
or understand our pleas.
We're miserable and it's scary here;
we all would rather die.
But since we don't, we do our best
to run away and hide
I know you think my story too sad to leave me be;
You want to take me home with you,
a happy little puppy.
But please, though it is fearful
to live here against our will
If you take me that leaves a spot
another pup will fill.
You can stop our suffering,
but not by taking us home.
You must be strong and leave us here,
unsold and all alone.
For if you do not take me,
then another pup won't come,
And maybe he will not be shipped
so far away from home
Though some of us may not survive
the cycle 'ere it falls.
If we don't sell, they will not need
more puppies in these halls.
And if they need no puppies,
then the Man will not bring more.
Eventually it can all stop!
You CAN close the door.
So when you see a puppy face
so sad and sweet and small
In a cage at Pet Store
at your neighborhood shopping mall,
The best thing you can do for him
is leave him sitting there.
That is the best way you can tell all dogs
how much you care.

1
★☆☆☆☆

Can't go less than 1 star, or I would. What many of you don't seem to understand is that by buying a puppy or dog from a pet store, YOU are guilty of perpetuating puppy mills!!! Sure, it's heartbreaking to see these puppies, but if you don't buy them, the store won't buy more from puppy mills and puppy mills won't be able to exist without buyers. GO TO A REPUTABLE BREEDER. Read this poem:
Pet Store Puppy - Author Unknown
I'm a little puppy, so cuddly, sweet and small
I live inside a cage you see
at Pet Store in the mall.
I'm not an only puppy, my sisters are all here.
My brothers, too, except for Ralph
who died cause he was scared.
It's lonely here at nighttime
when all the lights go dark,
We tremble in our cages
and we whimper and we bark.
But no one comes to hold us
or pet our fears away;
We sit all night in terror
till the store opens next day.
We don't remember mama left so far behind.
She did the best she could for us
till Man said, "It is time."
He crammed us all in cages
too small for us you see.
We rode for hours; we could not help
but lay in poop and pee.
And now we sit in Pet Store
where kids come taunt and squeeze.
They do not hear our whimpers
or understand our pleas.
We're miserable and it's scary here;
we all would rather die.
But since we don't, we do our best
to run away and hide
I know you think my story too sad to leave me be;
You want to take me home with you,
a happy little puppy.
But please, though it is fearful
to live here against our will
If you take me that leaves a spot
another pup will fill.
You can stop our suffering,
but not by taking us home.
You must be strong and leave us here,
unsold and all alone.
For if you do not take me,
then another pup won't come,
And maybe he will not be shipped
so far away from home
Though some of us may not survive
the cycle 'ere it falls.
If we don't sell, they will not need
more puppies in these halls.
And if they need no puppies,
then the Man will not bring more.
Eventually it can all stop!
You CAN close the door.
So when you see a puppy face
so sad and sweet and small
In a cage at Pet Store
at your neighborhood shopping mall,
The best thing you can do for him
is leave him sitting there.
That is the best way you can tell all dogs
how much you care.

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4 out of 4 people found this review helpful.

.

I struggle to leave a good review of Heartland because I can not stand the idea of pet store pets. I have loathed the thought of buying a dog from there and my husband was DEAD SET against it. But, I wanted a Papillon puppy in the worst way and could not find one near us at the time. I did find one at Heartland and finally convinced my husband to let me have him. Let me tell you that so far he is the BEST toy breed dog that I have ever seen. He is amazing. I couldn't ask for anything more from him. He is a very nice breed standard, he is wonderful with other dogs and kids and his demeanor is fantastic.

But...would I buy from them again? I'm not sure. It is still a HUGE risk. I don't care for the fact that there is zero screening of the potential owners. Children are talking their parents into buying them little chihuahas that required an immense amount of care and no one is stopping them. A few of them do look unhealthy but they probably are scared. As far as shipping them and having to go through that trauma...if you do not find a breeder close to you that has your desired breed, they will have to be shipped regardless and will go through the same process.

I do hate the price of these animals. I understand that the price may deter some people from buying them in less they are very serious about their purchase...but phew!!

I did contact the breeder of my Pap and she did answer my questions. Mine did not come with papers because he was rescued from a bad home and given to the breeder, who them sold them to the pet store. Again, not entirely responsible of that breeder...but she and her husband are both vets...so not sure what to think about that.

So...I gave Heartland 4 stars. I still HATE the idea of pet shop dogs, but when looking at the puppies it is hard to ignore the supply and demand idea and not think that those poor puppies need homes too. What is going to happen to them if someone who is a responsible pet owner doesn't adopt them? I thought of it as "rescuing" my Pap from someone irresponsible getting him since there is zero screening.

So Heartland...ADD A SCREENING PROCESS TO YOUR OWNER SELECTION!!! DON'T LET JUST ANYONE PURCHASE YOUR DOGS!!!

4
★★★★☆

I struggle to leave a good review of Heartland because I can not stand the idea of pet store pets. I have loathed the thought of buying a dog from there and my husband was DEAD SET against it. But, I wanted a Papillon puppy in the worst way and could not find one near us at the time. I did find one at Heartland and finally convinced my husband to let me have him. Let me tell you that so far he is the BEST toy breed dog that I have ever seen. He is amazing. I couldn't ask for anything more from him. He is a very nice breed standard, he is wonderful with other dogs and kids and his demeanor is fantastic.

But...would I buy from them again? I'm not sure. It is still a HUGE risk. I don't care for the fact that there is zero screening of the potential owners. Children are talking their parents into buying them little chihuahas that required an immense amount of care and no one is stopping them. A few of them do look unhealthy but they probably are scared. As far as shipping them and having to go through that trauma...if you do not find a breeder close to you that has your desired breed, they will have to be shipped regardless and will go through the same process.

I do hate the price of these animals. I understand that the price may deter some people from buying them in less they are very serious about their purchase...but phew!!

I did contact the breeder of my Pap and she did answer my questions. Mine did not come with papers because he was rescued from a bad home and given to the breeder, who them sold them to the pet store. Again, not entirely responsible of that breeder...but she and her husband are both vets...so not sure what to think about that.

So...I gave Heartland 4 stars. I still HATE the idea of pet shop dogs, but when looking at the puppies it is hard to ignore the supply and demand idea and not think that those poor puppies need homes too. What is going to happen to them if someone who is a responsible pet owner doesn't adopt them? I thought of it as "rescuing" my Pap from someone irresponsible getting him since there is zero screening.

So Heartland...ADD A SCREENING PROCESS TO YOUR OWNER SELECTION!!! DON'T LET JUST ANYONE PURCHASE YOUR DOGS!!!

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